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James Ward

James Ward
Technician
Reviews: 114
Average: 4.93 stars
James Ward has received 114 reviews, averaging 4.93 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech that came out to do a estimate was very professional and informative. Took his time and actually care about what he's conveying.

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A Response from: Patrick Behrens

Malinda, we appreciate you taking the time to leave such a wonderful review for our technician. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that we greatly appreciate. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our Tech was on time and very professional. He explained all the work needed to be done and gave us an itemized proposal for the work. Once we selected what we wanted, he got to work right away and had our door up and running in no time. We are very happy with his work.

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A Response from: Patrick Behrens

Leah, we are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service you were provided. Thank you for the 5 Star review and for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional. Upfront answers. On time. Knowledgeable. I would recommend this company to anyone. This is the example of how to conduct a business.

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A Response from: Patrick Behrens

Chad, we are so pleased to hear that you are happy with the service provided by our company. Your positive comments and recommendation of Precision Garage Door of Waco are both highly valued compliments that we greatly appreciate! Thank you for your 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service,on time,explained everything perfectly,very professional and friendly.

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A Response from: Patrick Behrens

Thank you for taking the time to leave such positive feedback for us. We are extremely pleased to hear that you received excellent service and we thank you for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James the technician came out and explained the different options. He was very friendly. The service was quick. Thanks

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A Response from: Patrick Behrens

Kevin, we value your feedback and appreciate you taking the time to commend James for his friendly and efficient service. Thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is awesome, walked us through the issues we had with our Garage door and quickly resolved and now it’s working great. Performance made it happen in a short time even on a weekend….

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A Response from: Patrick Behrens

Mark, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician James and the service he provided. We truly appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an excellent job. He communicated with me prior to arrival. He was able to diagnose the problem quickly and get me back up and running. Will definitely use precision overhead garage door again.

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A Response from: Patrick Behrens

Tim, thank you for your positive feedback and 5 Star review. We appreciate you taking the time to leave such a valued review for our technician James and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We did purchase 2 of your garage door openers. James the gentleman that came to our home was a True Gentleman Very personable and answered all the questions we had. After we decided on the type of openers he started to take old ones down and replace with the new ones. James is very polite and knowledgeable about the products. After installing the new openers he programmed everything to them. If all your employees are as great as James you have a hell of a great company. Again thanks.

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A Response from: Patrick Behrens

We are so very pleased to hear that you have had a great experience with our company and appreciate your recognition of our technician James and his service. Thank you for taking the time to leave your kind comments. We are glad to have been able to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and courteous,and fixed my problem.He left me with a good feeling about Precision Services.In the future I will be using your services for my garage door needs.

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A Response from: Patrick Behrens

Roger, we cannot thank you enough for taking the time to leave such a wonderful review for our company and technician James. We greatly appreciate your kind feedback and hearing that you will be our valued customer for years to come makes our day. Thank you for placing your trust in Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the service that James did for us. He was very professional polite and explained exactly what he was doing. Thank you, James! We appreciate the prompt service we received. We surely recommend this company! Exceptional service!

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A Response from: Patrick Behrens

Tony, your review for our technician James is so appreciated. Thank you for your kind comments and recognition of James and his ability to deliver professional and informative service. We appreciate both your recommendation and having had the opportunity to assist with your garage door needs!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything was great James Ward your tech did a great job He replaced springs and cables and did great work as i watched him do what he does and asked questions as he worked Over all great work and really great to call and make an appointment the same day Thanks Craig Sustala

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A Response from: Patrick Behrens

Craig, thank you for your valued feedback and 5 Star review regarding the same day service that you received. It makes our day to hear that James was able to provide great service for your garage door needs. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision because of the commercials on tv. James was very professional and personable. Not only did he fix the problem, but our door ran more smoothly when he finished.

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A Response from: Patrick Behrens

Bryan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We enjoy hearing of a job well done and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

all around awesome. very professional and very knowledgeable

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A Response from: Patrick Behrens

Miguel, we are very pleased to receive your feedback and to hear of your positive experience. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was professional and super courteous. He explained everything thoroughly and was helpful in selecting a garage door. I appreciate the promptness of getting me a quote for the garage door.

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A Response from: Patrick Behrens

Amy, we appreciate you taking the time to recognize our technician James for his service and his ability to assist with your new garage door selection. We appreciate you trusting Precision Garage Door of Waco with your business and look forward to having your new garage door installed for you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very easy process from start to finish. James was very friendly and very informative about the job he performed. Will definitely recommend to others

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A Response from: Patrick Behrens

Mark, we enjoy hearing that your experience with our company was easy and efficient. We also appreciate receiving your kind comments and thank you for your recommendation of Precision Garage Door of Waco to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very knowledgeable, personable, and professional. I was entertaining multiple companies’ estimates but James’s confidence in the company’s products and his professionalism swayed me to choose Precision Door Services.

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A Response from: Patrick Behrens

Jake, we have enjoyed hearing of your experience with our technician James and thank you for your kind comments. We appreciate that you chose our company and have allowed us the opportunity to service your garage door. We value your time and thank you for leaving a 5 Star review for us!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was super kind and very professional. Would recommend him to one and all.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your satisfaction with our technician James and to receive the kind compliments you have shared. Thank you for your review and for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job! Arrived on time and installed new garage door opener in about an hour.

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A Response from: Patrick Behrens

Tom, we appreciate your 5 Star Review and the opportunity to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision Garage Door Installer. James Ward Perfect job thanks.

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A Response from: Patrick Behrens

Kelvin, we greatly appreciate hearing of your satisfaction with James and the service he performed. Thank you for the 5 Star review and for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Springs broke on my garage, made an appointment that was convenient for me then explained what i needed and all options to get my garage door working right again

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A Response from: Patrick Behrens

We are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James replaced my garage door seal, operator reinforcement bracket and a tune up. He was very polite, professional and did a great job! Huge difference it made to my garage door! Thanks James!

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A Response from: Patrick Behrens

Ruben, thank you for your recognition of James and the service he provided. We appreciate you taking the time to let us know how well your garage door is working now and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was amazing made the garage experience easy highly recommend !!!

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A Response from: Patrick Behrens

Darron, we greatly appreciate hearing of your experience with our technician James and the service he provided. Thank you for your recommendation of Precision Garage Door of Waco and for the opportunity to assist with your garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Garage Door of Waco initially, due to their quick response when I was searching for a repair service. Additionally, the search was done on a Sunday, which surprised me the request was answered. The timeliness of the technician was spot-on, and the install was done the same day (on Sunday), with no additional service charges. The technician was thorough in removing the old opener and very precise in the installation of the new opener. Available options were provided, based on my requests and the work was completed with my satisfaction. The opener was a high-end opener, working off of Wi-Fi, which posed a challenge in making the initial connection. I expressed my concern, to the owner, regarding the technical support, which was unavailable on Sunday, and the owner was understanding of my expressed concern. The technician worked on the app connection, which was able to be resolved by a firmware update and reinstallation of the app. This "trouble shooting" diagnosis took an extra 30 to 40 minutes, but the end result was a fully functional garage door opener, with all the bells and whistles requested. I am pleased with the finished product and the opener itself. I would recommend Precision Garage Door of Waco and will continue to have them service my door.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided. We also appreciate your understanding about getting the job done right and your patience with the amount of time that this can sometimes take. We are pleased that you are able to enjoy all the amenities of your new garage door opener and we thank you for your 5 Star review. Your business and recommendation of Precision Garage Door of Waco are both greatly appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy that I contacted Precicision when my garage door problem occurred on a Saturday morning. James Ward was a godsend yesterday. He diagnosed the issue and refitted the door very efficiently and professionally. For a very fair price, I not only got the repair; but I got a warranty! I am so glad that this unexpected problem was addressed so quickly and it just helped me so very much. I've already shared a picture of the business card with some friends. Precision has excellent customer service from Amanda, who took my frantic call, to James, who calmly and professionally fixed the problem. Thank you!

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate you having shared our information with your friends as your recommendation of our services to others is a valuable compliment. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was an absolutely professional experience from first contact to completion. James Ward explained everything clearly, completed the job efficiently, and explained everything thoroughly.

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A Response from: Patrick Behrens

Jean, we are pleased to hear that the service you received was appreciated and are thankful for such a complimentary review. It is important to us that our customers are well informed regarding the services they receive and we are glad to know that James was able to provide you with a professional and positive experience. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent very knowledgeable

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A Response from: Patrick Behrens

Royce, we appreciate you taking the time to leave a 5 Star review. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was awesome, he was professional, interactive, and informative. I am pleased with the knowledge he provided me about my garage and the components that ensures safe, secure and lasting operations. I will definitely be using Precision. Thank you

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A Response from: Patrick Behrens

Tanisha, we are so glad to hear of your positive experience! Keeping our customers as informed as possible regarding the safety and security of their garage is very important to us. We appreciate hearing that James was able to do this in such a great way. Thank you for your review and for being our valued customer.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Waco Area

254-522-9683

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Temple Area

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Killeen Area

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Hillsboro Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712