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James Ward

James Ward
Technician
Reviews: 106
Average: 4.92 stars
James Ward has received 106 reviews, averaging 4.92 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and courteous,and fixed my problem.He left me with a good feeling about Precision Services.In the future I will be using your services for my garage door needs.

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A Response from: Patrick Behrens

Roger, we cannot thank you enough for taking the time to leave such a wonderful review for our company and technician James. We greatly appreciate your kind feedback and hearing that you will be our valued customer for years to come makes our day. Thank you for placing your trust in Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the service that James did for us. He was very professional polite and explained exactly what he was doing. Thank you, James! We appreciate the prompt service we received. We surely recommend this company! Exceptional service!

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A Response from: Patrick Behrens

Tony, your review for our technician James is so appreciated. Thank you for your kind comments and recognition of James and his ability to deliver professional and informative service. We appreciate both your recommendation and having had the opportunity to assist with your garage door needs!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything was great James Ward your tech did a great job He replaced springs and cables and did great work as i watched him do what he does and asked questions as he worked Over all great work and really great to call and make an appointment the same day Thanks Craig Sustala

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A Response from: Patrick Behrens

Craig, thank you for your valued feedback and 5 Star review regarding the same day service that you received. It makes our day to hear that James was able to provide great service for your garage door needs. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision because of the commercials on tv. James was very professional and personable. Not only did he fix the problem, but our door ran more smoothly when he finished.

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A Response from: Patrick Behrens

Bryan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We enjoy hearing of a job well done and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

all around awesome. very professional and very knowledgeable

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A Response from: Patrick Behrens

Miguel, we are very pleased to receive your feedback and to hear of your positive experience. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was professional and super courteous. He explained everything thoroughly and was helpful in selecting a garage door. I appreciate the promptness of getting me a quote for the garage door.

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A Response from: Patrick Behrens

Amy, we appreciate you taking the time to recognize our technician James for his service and his ability to assist with your new garage door selection. We appreciate you trusting Precision Garage Door of Waco with your business and look forward to having your new garage door installed for you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very easy process from start to finish. James was very friendly and very informative about the job he performed. Will definitely recommend to others

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A Response from: Patrick Behrens

Mark, we enjoy hearing that your experience with our company was easy and efficient. We also appreciate receiving your kind comments and thank you for your recommendation of Precision Garage Door of Waco to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very knowledgeable, personable, and professional. I was entertaining multiple companies’ estimates but James’s confidence in the company’s products and his professionalism swayed me to choose Precision Door Services.

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A Response from: Patrick Behrens

Jake, we have enjoyed hearing of your experience with our technician James and thank you for your kind comments. We appreciate that you chose our company and have allowed us the opportunity to service your garage door. We value your time and thank you for leaving a 5 Star review for us!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was super kind and very professional. Would recommend him to one and all.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your satisfaction with our technician James and to receive the kind compliments you have shared. Thank you for your review and for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job! Arrived on time and installed new garage door opener in about an hour.

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A Response from: Patrick Behrens

Tom, we appreciate your 5 Star Review and the opportunity to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision Garage Door Installer. James Ward Perfect job thanks.

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A Response from: Patrick Behrens

Kelvin, we greatly appreciate hearing of your satisfaction with James and the service he performed. Thank you for the 5 Star review and for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Springs broke on my garage, made an appointment that was convenient for me then explained what i needed and all options to get my garage door working right again

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A Response from: Patrick Behrens

We are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James replaced my garage door seal, operator reinforcement bracket and a tune up. He was very polite, professional and did a great job! Huge difference it made to my garage door! Thanks James!

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A Response from: Patrick Behrens

Ruben, thank you for your recognition of James and the service he provided. We appreciate you taking the time to let us know how well your garage door is working now and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was amazing made the garage experience easy highly recommend !!!

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A Response from: Patrick Behrens

Darron, we greatly appreciate hearing of your experience with our technician James and the service he provided. Thank you for your recommendation of Precision Garage Door of Waco and for the opportunity to assist with your garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Garage Door of Waco initially, due to their quick response when I was searching for a repair service. Additionally, the search was done on a Sunday, which surprised me the request was answered. The timeliness of the technician was spot-on, and the install was done the same day (on Sunday), with no additional service charges. The technician was thorough in removing the old opener and very precise in the installation of the new opener. Available options were provided, based on my requests and the work was completed with my satisfaction. The opener was a high-end opener, working off of Wi-Fi, which posed a challenge in making the initial connection. I expressed my concern, to the owner, regarding the technical support, which was unavailable on Sunday, and the owner was understanding of my expressed concern. The technician worked on the app connection, which was able to be resolved by a firmware update and reinstallation of the app. This "trouble shooting" diagnosis took an extra 30 to 40 minutes, but the end result was a fully functional garage door opener, with all the bells and whistles requested. I am pleased with the finished product and the opener itself. I would recommend Precision Garage Door of Waco and will continue to have them service my door.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided. We also appreciate your understanding about getting the job done right and your patience with the amount of time that this can sometimes take. We are pleased that you are able to enjoy all the amenities of your new garage door opener and we thank you for your 5 Star review. Your business and recommendation of Precision Garage Door of Waco are both greatly appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy that I contacted Precicision when my garage door problem occurred on a Saturday morning. James Ward was a godsend yesterday. He diagnosed the issue and refitted the door very efficiently and professionally. For a very fair price, I not only got the repair; but I got a warranty! I am so glad that this unexpected problem was addressed so quickly and it just helped me so very much. I've already shared a picture of the business card with some friends. Precision has excellent customer service from Amanda, who took my frantic call, to James, who calmly and professionally fixed the problem. Thank you!

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate you having shared our information with your friends as your recommendation of our services to others is a valuable compliment. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was an absolutely professional experience from first contact to completion. James Ward explained everything clearly, completed the job efficiently, and explained everything thoroughly.

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A Response from: Patrick Behrens

Jean, we are pleased to hear that the service you received was appreciated and are thankful for such a complimentary review. It is important to us that our customers are well informed regarding the services they receive and we are glad to know that James was able to provide you with a professional and positive experience. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent very knowledgeable

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A Response from: Patrick Behrens

Royce, we appreciate you taking the time to leave a 5 Star review. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was awesome, he was professional, interactive, and informative. I am pleased with the knowledge he provided me about my garage and the components that ensures safe, secure and lasting operations. I will definitely be using Precision. Thank you

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A Response from: Patrick Behrens

Tanisha, we are so glad to hear of your positive experience! Keeping our customers as informed as possible regarding the safety and security of their garage is very important to us. We appreciate hearing that James was able to do this in such a great way. Thank you for your review and for being our valued customer.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service on a Sunday.

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A Response from: Patrick Behrens

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional. I had a service done to my garage door. He checked the whole system and tightened up some loose hardware. If I ever need anything to do with my garage door I will definitely call this company.

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A Response from: Patrick Behrens

Thank you for your business and taking the time to leave such a positive review. To hear that our customers will choose us again in the future is a valued compliment that we greatly appreciate receiving!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The problem with my opener is they no longer make my unit and no longer stock the parts. I am waiting on the price of a whole new unit. James was very nice and I look forward to seeing him again

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A Response from: Patrick Behrens

Marilyn, we appreciate you taking the time to leave your review and for choosing Precision Garage Door of Waco. We look forward to providing you with both the service and product that we are continuously proud of. James enjoys his customers very much and we look forward to seeing you again as well as providing resolution for your garage door issue.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is professional installer. From start to finish, James covered all the plans and completed the plan we requested. James is a great asset to your team. Our old garage door now acts brand new again. A great price for the professional job completed

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A Response from: Patrick Behrens

Michael, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is friendly and willing to explain what needs to be completed in his work. He is a good face to the customer for Precision.

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A Response from: Patrick Behrens

James, we appreciate you taking the time to recognize our technician James for both his service and his representation of our company! Your review is so valued by all of us and we thank you for your kind comments and 5 Stars!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

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A Response from: Patrick Behrens

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent timely professional service. Literally one day and everything is fixed and working perfectly. Thank you so much!

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A Response from: Patrick Behrens

Teresa, thank you for leaving 5 Stars! Your positive feedback and your business are greatly appreciated.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision Door because of the quality reviews. Based on the service - all the positive reviews are true. James was our service technician. James was prompt, professional and took care of what we needed. While we just got a repair, James gave us a few options should we want to do more. I highly recommend Precision Door and specifically James.

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A Response from: Patrick Behrens

Celia, we sincerely appreciate you taking the time to leave such a wonderful review and are so pleased that you had a great experience with our company and technician James. Thank you for trusting Precision Garage Door of Waco and for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

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Waco Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712