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Technician Dustin did a great job explaining what we needed and did efficient quality work. Be aware that the phone number calls a regional calling center rather than the local office, and because of this we were underquoted fairly significantly. Besides the sticker shock upon their arrival, we would use Precision again.

- Harrison

Your review of our technician Dustin is very appreciated. Your feedback is important to us. Thank you for trusting Precision Garage Door of Waco.

John and his trainee did a great job, he was very personable and professional. He put in a new garage opener and said he would be back to finish the job. I am hoping when he returns he will finish putting in a key pad - very nice to work with. The garage door opener is working great so far.

- Leon Pustejovsky

Leon, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Quick response Quick repair MR.DUSTIN DOYLE was very professional and knowledgeable And an expert on his field He explained us with details and give us options for the repairs that we needed I will recommend this company 100 percent Thanks for the great service

- Domingo Alicea

Domingo, we very much appreciate hearing of your experience with our company and technician Dustin. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

I’ve had and old residential garage door replaced over a year ago and soon after the door opener and chain became inoperable. I left it alone for a year as I mainly used the front door, but felt it was time to address the garage. I called precision garage door and was greeted on the phone by friendly staff that answered all my questions and verified my information. Scheduling was quick and easy. I met with John at my home the next day to go over what my options were and agreed to move forward with a new door opener! He was cordial, professional and supportive. The job was completed quickly and my door operates smoothly again! Thanks John and everyone at Precision Garage Door.

- Alejandro Ochoa

Alejandro, thank you for your positive feedback regarding the service you received from our technician John. We appreciate hearing of your experience, and your recommendation of Precision Garage Door of Waco

Tuesday night the spring on our garage door snapped leaving our vehicles stuck in the garage. I was able to lift open the door so my wife could pull out or vehicles for the next day. I looked online for a highly rated garage door company and found Precision Door. I gave them a call at 8 am on Wednesday and they set up an appointment in the afternoon. John arrived and explained what the issues were with our door and recommended replacing the single spring with a dual spring and also replacing the cables. He explained the price and was even able to give me a discount. John also explained if there were any other issues with the door to give him a call. John worked quickly and was able to get our door up and running before my wife and I had finished dinner. I am extremely happy with the results as well as the price and would highly recommend going through this company and using John. Thanks again for getting us all fixed up!

- Andy P.

Andy, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician John. Thank you for taking the time to recognize John and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

James Ward was a very friendly, courteous, and professional man. He worked diligently to locate my problem and resolve it. Everything is better now but he explained some difficulties in construction.

- Gerald Brewer

Gerald, we are very pleased to receive your feedback and to hear of your experience with our technician James. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Our service techmicial Dustin did an excellent job and after changing the two springs, and re-adjusting the entire door, it has never run so quiet & smoothly.......GOOD JOB!

- Bob Vee

We are very pleased to receive your feedback and to hear of your experience with our company and technician Dustin. We appreciate your recommendation of our services in sharing our information with your friends.

Very professional! Great seevice

- Doris Burns

Doris, thank you for the 5 Star review!

I had other options but I choose to go with a professional business and I am glad that I did the technician was very friendly knowledgeable and professional . With the backing of guaranteed work ethics

- Billy Williams

Billy, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Our technician, Dustin, was on time, friendly and knowledgeable. We have called Precision several times and would definitely recommend them. ,

- Mary Saladino

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Very friendly and knowledgeable

- Stephanie McPherson

Stephanie, thank you for the 5 Star review!

John was professional and prompt. Was a pleasure to deal with.

- Larry Valentine

Larry, thank you for the 5 Star review!

I had a 5 month old opener that the motor failed. There were evidently problems getting the repair part and after 30 days I was not pleased. However, the day after the part was scheduled to be in, John came out and told me that the wrong part was sent but they would do what it took to make it right and he did. I appreciate everything that John and Precision did to fix the problem and they went above my expectations. They have a dedicated customer now. Thanks John and everyone at Precision.

- Dale Boroff

Dale, we are very pleased to receive your feedback and to hear of your experience with our company. We appreciate your recommendation of our services to others.

James did a great job. Kind and efficient.

- Kathy Studensky

Kathy, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

James did an excellent job on our garage door repair. I highly recommend him

- John Roberts

John, your positive review and 5 Stars are very appreciated

I chose Precision Garage Door Service, because they were the only Service Provider open on Sunday. I called and spoke with Tyler. I relayed the information needed to diagnose our issue of broken springs. He was able to dispatch a technician named James, sometime between 2-4pm on Sunday!! James arrived early about 1:30pm. He got the garage door back on track and the two bottom wheels realigned. James removed the broken springs and replaced them with Lifetime Warranty springs. James was efficient, cordial, and friendly. When you call ask for James if you can wait, he’ll take care of your home as if it was his own!! Thank You, BrightNest Painting

- Amanda Williams

John, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Tech was great and very fast. However, when called for an appointment and quote due to a broken singular spring I told the woman on the phone i only had one spring and was told told springs vary from $120-198 per spring. She did not inform me they would not warranty less than two springs on the install. I was informed of that when the tech showed up and the two spring job cost me double. $506. The woman on the phone should have let me know that policy instead of putting the tech in a bad position explaining why the job was gonna be twice as much. I would have given the tech 5 stars.

- Pat Gee

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our technician's service and speed. It's always our goal to provide excellent service, and we are glad to hear that part of your experience met your expectations. We sincerely apologize for the miscommunication regarding the spring replacement policy. It is certainly important to us that our customers are fully informed about our procedures and pricing before any work begins. Your insights are invaluable, and they help us to enhance our customer experience.

I was very pleased with the work done by Paul on 10/04/25. I called on a Saturday morning because my garage door quit working and the repair tech came out the same day, a few hours later. He explained what was broken and what he had to do to repair. He also showed me what the cost would be before he started the job. The work was done quickly and efficently. I will not hesitate to call again if I need anything. I was very impressed with the Company and Paul. Everyone was very polite and helpful!

- Catherine Kent

Catherine, we are extremely pleased to hear of your experience with our company and technician Paul. We appreciate you choosing Precision Garage Door of Waco for your garage door needs.

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

- Casey McNeil

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

Great customer service!

- Amanda Alder

Amanda, thank you for the 5 Star review!

Had them install a new Garage Door Motor etc... last year. They did a fantastic job at a fairly reasonable price. Had an issue yesterday with an error code on the wall unit, they came out today, turned out to not be a problem with the equipment, but they fixed it (minor) and didn't charge me, not even a trip charge and I live way in the country. This company is fantastic. Would highly recommend them. Thanks.

- Shannon Edwards

We value your feedback and 5 Star review. Thank you for allowing us the opportunity to serve you.

Scheduled appointment quickly. Technician was helpful & spent the time needed to service the project. I did question the cost that seemed high.

- Van Jones

Van, we appreciate you leaving a review and thank you for the opportunity to provide service for your garage door needs.

I was very pleased and satisfied with the customer service I received from Precision. The technician was very professional and knowledgeable.

- Bobbie Copeland

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Mr. Gallerano was very professional and personable in his approach and answered every question I had. We were able to spend a lot of time talking about things not even related to the project. You guys have a great employee in John. I supervise eight people in my job role, and I would take this guy any day of the week. Your company has a great asset, so hang on to him. Thanks for your service.

- Brian Wilie

Bryan, we are very pleased to receive your feedback and to hear of your experience with our company and technician John. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Got on at 11:00 at night to make an appointment, received a text shortly after asking what time would work good for me. I scheduled anywhere between 10-12 the next morning, At 9:30 that morning James called and said he was heading my way, showed up early and was very informative on what all he had to do, and what parts it was going to take to get my garage door back functioning! James was awesome to work with, very polite, and got the job done quickly. I highly recommend for any garage doors needs give Precision Garage Door of Waco a call!!! Bobby M.

- Bobby Mercer

Bobby, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

James was on time, work with me till all vehicles and remotes programed.. We both learned to how to make the remotes program to door opener.. will always request James for any future work. KWS

- Ken Sorley

Ken, thank you for the positive review and 5 Stars!

My door broke when my power went out and I called them right after. They agreed to come out immediately. If they wouldn't have come out, my garage would be open for at least the weekend. They were very professional and James was the best at explaining everything and he did a whole door parts replacement in an hour! He is fantastic! Thanks for the service and making a bad day with other issues much better.

- Chris Dobbins

Chris, we are so pleased to hear of your experience and to know that James was able to provide you with great service. We appreciate you taking the time to leave your positive review and thank you for trusting Precision Garage Door of Waco!

January 2024, I called and had John come out and restore my garage door. He did and outstanding job, but the rubber door seal was damaged. Our pest control guy noticed it was torn and I called your office. James came out the next day and documented the damage and will be out Wednesday to replace it. Great warranty and service. Highly recommend this company. Tom Trahan

- Tom Trahan

Thank you for leaving a 5 Star review! We greatly appreciate your business and are glad to have been able to provide service for your garage door needs.

We have used Precision before and were very pleased . Very good at what they do. Quick and professional and would use them every time.

- Judy & William Schroeder

We are pleased to hear about your experience and appreciate you choosing Precision Garage Door of Waco for your garage door needs.

The technician James Ward did inspection and give me 3 options. I picked the one I wanted and he went straight to work and completed it in a timely manner. Very friendly and knowledgeable. I would definitely recommend. Danny Bagley

- Danny Bagley

Danny, thank you for your positive feedback regarding the service you received from our technician James. We appreciate hearing of your experience, and your recommendation of Precision Garage Door of Waco