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Read what people are saying
about Precision Garage Door in:

Temple, TX

Precision Garage Door of Waco
has received 43 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Outstanding customer service, quick response, and friendly and knowledgeable technician.

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A Response from: Patrick Behrens

Gary, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

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A Response from: Patrick Behrens

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very professional, friendly, and explained discrepancies and fixes. Great technician! Would refer!

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A Response from: Patrick Behrens

Gilbert, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

John was very helpful in discussing the options for my two garage doors. He lubricated each door and gave me an estimate for installing doors that would be much quieter and last a long time. Very friendly service. I would definitely recommend Precision to friends and neighbors for professional handling of their garage doors needs. We are still deciding about what the next step will be: replace the rollers, or the motor, or new doors. Thanks so much for the lubrication and discussion of possible options going forward.

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

James was awesome! He listened to our issues, he quickly found several discrepancies (garage door is almost 20 years old) He offered me 3 different tiers of service, I chose one and in less than an hour he had “revamped” our garage door! James was polite, professional, and on time. He just put off the vibe that he really cares about each and every customer. All around great guy. Highly recommend

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

Review:

My garage door has been acting up for quite some time now. I tried calling the company that installed the garage opener but they kept giving me one excuse after the other for why they couldn't come out. I finally went to the internet and looked for companies that installed and repaired garage door openers and saw Precision. After placing the phone call, I selected this company to call and make an appointment. Just when I thought there was little or no customer service left anymore in the business world, Precision changed my mind. They are one of the few companies I've dealt with that know what customer service actually means! They came on the same day I called (yesterday), inspected my equipment and gave me three options and they will be out here today with the needed equipment to fix the problem. With business ethics like this and with the ability to make the customer feel like they really care, it makes it very easy for me to recommend this company to others.

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A Response from: Patrick Behrens

Connie, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

great guy to work with fast service and know a lot Did a great job Thank you

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A Response from: Patrick Behrens

Doug, thank you for you 5 star review ! We appreciate your kind comments and recognition of James.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

we are very satisfied with the work that was done. we saw your ad on TV. will recommend your company highly.

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A Response from: Patrick Behrens

Ann, we are so glad to have been able to assist with your garage door needs and to hear of your satisfaction with our service. Thank you for both the recommendation and for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Review:

The tech that came out to do a estimate was very professional and informative. Took his time and actually care about what he's conveying.

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A Response from: Patrick Behrens

Malinda, we appreciate you taking the time to leave such a wonderful review for our technician. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that we greatly appreciate. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Review:

John was our installer and he did a fantastic job. I would definitely recommend them to everyone.

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A Response from: Patrick Behrens

Fernando, we are so glad to hear that you are happy with the service you received from our technician John. Your recommendation of our company is a valued compliment that we greatly appreciate!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

John was a very outstanding young man. He is a people person.

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A Response from: Patrick Behrens

Madeline, thank you for your kind review. John truly enjoys the time he spends with our customers and we appreciate your compliment on this quality of his. We are grateful to have had the opportunity to provide service for your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technicians were very friendly and efficient. The prompt response was very much appreciated.

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A Response from: Patrick Behrens

Barak, we are pleased to hear that our technicians were able to provide you with efficient service in a timely manner. Thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Review:

We chose Precision because of the commercials on tv. James was very professional and personable. Not only did he fix the problem, but our door ran more smoothly when he finished.

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A Response from: Patrick Behrens

Bryan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We enjoy hearing of a job well done and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

Review:

Very easy process from start to finish. James was very friendly and very informative about the job he performed. Will definitely recommend to others

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A Response from: Patrick Behrens

Mark, we enjoy hearing that your experience with our company was easy and efficient. We also appreciate receiving your kind comments and thank you for your recommendation of Precision Garage Door of Waco to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

John the “garage door whisperer” was great very knowledgeable and friendly took time to explain every step of the work to be done. I would highly recommend this company for all your garage door needs.

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A Response from: Patrick Behrens

Joe, we have enjoyed receiving your kind feedback and thank you for taking the time to recognize our technician John and the service that he provided. Your recommendation of Precision Garage Door of Waco is a valued compliment that we appreciate very much! Thank you trusting us with your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Paul was very friendly and helpful with explaining what my door needed to be repaired so I could get the best performance.My door works perfectly now and is very quiet.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided by our technician Paul. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I chose to go with Precision Garage Doors based on the high ratings compared to other similar companies. Our experience began on a positive note with a phone call to schedule an appointment to have our garage door looked at after the storms. The technician was at our home within 3 hours after my phone call! Dustin was very professional, kind and courteous. Dustin was also very thorough and explained everything that he observed with our damaged garage door, the replacement process, and left no questions unanswered. We are very pleased with our choice of Precision Garage Door Service.

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A Response from: Patrick Behrens

Susan, we greatly appreciate hearing of your positive experience with our company and technician Dustin. Thank you for taking the time to leave such a valued review and for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very happy that I contacted Precicision when my garage door problem occurred on a Saturday morning. James Ward was a godsend yesterday. He diagnosed the issue and refitted the door very efficiently and professionally. For a very fair price, I not only got the repair; but I got a warranty! I am so glad that this unexpected problem was addressed so quickly and it just helped me so very much. I've already shared a picture of the business card with some friends. Precision has excellent customer service from Amanda, who took my frantic call, to James, who calmly and professionally fixed the problem. Thank you!

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate you having shared our information with your friends as your recommendation of our services to others is a valuable compliment. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The legend of John Gallerano continues... John installed a new garage opener for me. His professionalism, knowledge, and customer service went above and beyond expectations. John exemplifies VETERAN in his attention to detail and commitment to doing the job right. Thanks John for your service to our nation. By the way, he sweetened the deal by bringing donuts!!

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A Response from: Patrick Behrens

Preston, your review for our technician John is so appreciated. Thank you for the kind comments and appreciation for John's service to our country and for the level of service that he provides to our customers. John is extremely thoughtful and we are so glad to hear of the gift of donuts you were able to enjoy! We appreciate your business and thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard

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A Response from: Patrick Behrens

Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

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A Response from: Patrick Behrens

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Dustin was friendly, courteous, and professional. Outstanding experience!

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A Response from: Patrick Behrens

We appreciate you sharing your experience with us and thank you for recognizing our technician, Dustin. Thank you for your business and leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was absolutely excellent! Our serviceman came out immediately after we called. Our garage door spring was broken. We now feel we have found someone we can trust for our garage door needs in the future.

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A Response from: Patrick Behrens

We are pleased that you chose Precision Garage Door of Waco and value your positive feedback. Your business is appreciated and we thank you for allowing us the opportunity to earn your trust!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

They were able to come on a Sunday.

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A Response from: Patrick Behrens

We appreciate you leaving 5 Stars for us! Thank you for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Great service with James! Definitely recommend them!

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A Response from: Patrick Behrens

We are pleased to hear that you had a great experience with the service provided by our technician James. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James came out and was professional and knowledgeable. Thank you

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A Response from: Patrick Behrens

Carlos, thank you for leaving a 5 Star review! We appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My service tech James was friendly and know what he was doing. Servce was fast and done well. He even took the time to show me how to do a few simple maintenance things myself.

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A Response from: Patrick Behrens

Joe, we appreciate hearing of your experience and that James was able to share some important maintenance procedures with you that will help support your garage door. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.

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A Response from: Patrick Behrens

Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!

Service Provided:
Broken Garage Door Spring Repair

Review:

My husband's car was stolen from our driveway, and his garage remote was inside the car. The thieves used the remote to get into our garage but luckily didn't mess with my car. I called Precision in need of someone to reprogram our garage door so the thieves couldn't come back for my car too. James Ward came out less than an hour after my call, and was extremely courteous as well as professional. He reprogrammed the garage door, gave us a new remote, helped me program the key pad (which since moving in I had never been able to use), and he made an adjustment on the garage door. He was very kind, thorough, and did an amazing job. His services were well worth the money. I'm so thankful he was able to come out that day. He gave me piece of mind that we would be safe.

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A Response from: Patrick Behrens

Thank you for taking the time to leave your review for us. We appreciate hearing that this unfortunate event has turned into a positive experience. It is very important to us that our customers are happy with the service they receive and we are so grateful to hear that you are able to feel safe in your home.

Service Provided:
Garage Door Repair

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Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712