The legend of John Gallerano continues... John installed a new garage opener for me. His professionalism, knowledge, and customer service went above and beyond expectations. John exemplifies VETERAN in his attention to detail and commitment to doing the job right. Thanks John for your service to our nation. By the way, he sweetened the deal by bringing donuts!!

- Preston Rader

Preston, your review for our technician John is so appreciated. Thank you for the kind comments and appreciation for John's service to our country and for the level of service that he provides to our customers. John is extremely thoughtful and we are so glad to hear of the gift of donuts you were able to enjoy! We appreciate your business and thank you for trusting Precision Garage Door of Waco.

I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard

- Jesse Shepard

Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

- Meghan Rudnai

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

- Vincent Kasa

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Dustin was friendly, courteous, and professional. Outstanding experience!

- Gary Moore

We appreciate you sharing your experience with us and thank you for recognizing our technician, Dustin. Thank you for your business and leaving a 5 Star review!

Service was absolutely excellent! Our serviceman came out immediately after we called. Our garage door spring was broken. We now feel we have found someone we can trust for our garage door needs in the future.

- Reshonda Ellis

We are pleased that you chose Precision Garage Door of Waco and value your positive feedback. Your business is appreciated and we thank you for allowing us the opportunity to earn your trust!

They were able to come on a Sunday.

- Brenda Farmer

We appreciate you leaving 5 Stars for us! Thank you for choosing Precision Garage Door of Waco.

Great service with James! Definitely recommend them!

- S. Hinds

We are pleased to hear that you had a great experience with the service provided by our technician James. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

James came out and was professional and knowledgeable. Thank you

- Carlos (New Construction)

Carlos, thank you for leaving a 5 Star review! We appreciate your business.

My service tech James was friendly and know what he was doing. Servce was fast and done well. He even took the time to show me how to do a few simple maintenance things myself.

- Joe Underwood

Joe, we appreciate hearing of your experience and that James was able to share some important maintenance procedures with you that will help support your garage door. We value your feedback and appreciate your 5 Star review!!

Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.

- Dan M

Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!

My husband's car was stolen from our driveway, and his garage remote was inside the car. The thieves used the remote to get into our garage but luckily didn't mess with my car. I called Precision in need of someone to reprogram our garage door so the thieves couldn't come back for my car too. James Ward came out less than an hour after my call, and was extremely courteous as well as professional. He reprogrammed the garage door, gave us a new remote, helped me program the key pad (which since moving in I had never been able to use), and he made an adjustment on the garage door. He was very kind, thorough, and did an amazing job. His services were well worth the money. I'm so thankful he was able to come out that day. He gave me piece of mind that we would be safe.

- Christin Malone

Thank you for taking the time to leave your review for us. We appreciate hearing that this unfortunate event has turned into a positive experience. It is very important to us that our customers are happy with the service they receive and we are so grateful to hear that you are able to feel safe in your home.

James is very professional and is very knowledgeable!! We were definitely impressed with his prompted service!! Our door actually opens with out any problems!! We are super excited to be able to put our car in the garage again!! Thank you James!!

- Rebecca Stewart

Rebecca, thank you for recognizing James and his service with your kind review. We are glad to hear that you are now able to use your garage door again and appreciate you trusting Precision Garage Door of Waco!

Precision Garage Door of Waco did a very good job of replacing my broken garage door. The two workers were courteous, professional and efficient. They finished the job in less than two and one half hours. When finished they explained the function of the door fully. This door is functioning perfectly.

- Thomas Gauntt

Thomas, thank you for your review and update on your satisfaction with our Installation Team and the work they performed. We are so glad to have been able to assist with your garage door needs and your business is very appreciated!

Mr Gallerano, John was very professional and answered all questions my wife and I had. We are very satisfied with his job and will be recommending him with any and all of our neighbors and familly. Job well done From a Retired US Army Veteran

- Hector Casillas

Thank you, Mr. Casillas for your dedication and service to our country. We are grateful to have had the opportunity to provide service to you and your wife and appreciate your recommendation of our technician and company to others. Thank you for the 5 Star review and for being our valued customer!

From my first phone call to the time the technician James left my home, I received nothing but top notch service!

- Angela Emerson

Angela, your review means so much to us. Thank you for trusting Precision Garage Door of Waco!

James was on time and ready to go to work!! He quickly assessed the job and had real time solutions and product in hand!! There were no trips to Lowes to get what he needed!!!! We now have a new updated system and I made a new friend!!

- Toby Johnson

Toby, we are so glad to hear that James was able to provide seamless service in an efficient way. James enjoys what he does and having made a new friend in the process is such a great compliment. Thank you for your business and for taking the time to leave a 5 Star review.

Saturday morning our garage door started rumbling and would stop not even half way down. I booked online thinking I’d hear from them Monday but so happy John could come that same day. He wasn’t able to do the work then but scheduled for Monday. They showed up in time frame that stated & within 1.5 hour had installed a new opener and more sturdy parts for the double door. It runs so smooth and it has all the latest bells/whistles—my daughter already programmed her iPhone to control. I wasn’t planning on spending but this is an investment in the confidence I have now. Thank you Precision!

- Jane Kimball

Jane, thank you for taking the time to provide a review regarding your experience with us. We appreciate your feedback and are very happy to hear that you are enjoying your new garage door opener. Thank you for choosing Precision Garage Door of Waco and for being our valued customer.

I don’t typically write reviews but I was blow away by the service I got from Precision. To start, John contacted me ahead of time to let me know exactly when he would be arriving, and even asked if there were any snacks and drinks that he could bring me from the connivence store. Never have I ever encountered a service technician offer to bring me something. I also received a text message with a small profile of John, how long he had been with the company, things like that which helped me know a little bit more about the person who was going to be assisting me with my issue. When John arrived he was very friendly, offered several options, talked me thought everything he could do, and was just so friendly. After deciding on what needed to be done he completed the job quickly, helped walk me thought what he did, and even provided me his number to call if I had questions or needed additional work. He even left me with a can of lubricant so I could occasionally spray down the rails and henges to make sure everything continued working. Overall I am very impressed with my experience with Precision and specifically John. If I ever have another issue with my garage door or need to upgrade I will definitely be calling Precision and specifically asking for John.

- Nicholas Crawford

Thank you for taking the time to recognize John and the service he provided. Your feedback is valuable to us and your recommendation is very appreciated. We are so happy to hear of your experience and we thank you for leaving such a wonderful review.

My service technician John was very nice and courteous. John was very informative and knowledgeable. Thanks John you made my day.

- Chameka Mitchell

Thank you for your feedback regarding the service you received from our technician John. We are happy to hear about your experience and to receive your 5 Star review!

Just had my Garage Door serviced by Mr. James and I am ABSOLUTELY 100% satisfied with all aspects of this project. I scheduled last night about 2330hrs right online. Appointment was for 10-12 the very next morning. Get this James contacted me at 0900 asking if he could come earlier! That never happens nowadays. So automatic +1. Then I get a text message from the Company telling me the James is on his way and they provide a quick summary of who James is. Where he’s from, how long he has be working there and his favorite football team. Immediately made me feel like I knew James before he came to the door. James came in, I took him to the Garage. He states “ please give me 15mins to do a quick safety inspection and I will provide you with 3ea quotes. Right on time 15mins later James asks for us to review what he put together. 3 quotes 1) basic needs to bring my Garage door back to serviceable, 2) basic needs PLUS other items he notices that are safe at this time to operate but recommend replacing 3) Was everything plus upgrades to my current system to make it operate better and smoother. As he explained each quote, he was showing me each item and how it was to operate. I absolutely felt confident in the decision I made after his brief. After the formalities of payment. James was a machine! As he was removing and replacing my Garage Door system , he handled the equipment with care and keep the work area clean at all time. Another +1. Mr. James once completed with the install walked me through how to program and operate the outside keypad, both remotes and also helped me program and set up the wifi connection. You will not find customer service at this level anywhere else I promise you. Im extremely happy with my purchase and that James was my installer. I never thought I would be excited about a new Garage Door system but I am. Upon departing James gave me his card and asked me to please contact anytime should I have an issue. James thank you for your professionalism and hard work today! 6Stars if I could.

- Chris Dunovant

Chris, we cannot thank you enough for taking the time to provide this amazing review for our technician James. We enjoy hearing what our customers have to say and value your sincere comments and feedback very much. Thank you for sharing your thoughts with us and we are so happy to hear that James was able to provide great service and create such a positive experience for you. Thank you for trusting Precision Garage Door of Waco and for leaving a record number 6 Stars for James!

My wife gave me the information that James had given her about the repair and maintenance of the Overhead Garage Door and its mechanisms. James, also, explained in detail the preventive maintenance of the fixed garage door and further life of it for the future. From the looks of it and the operations of the door, in my opinion, it was done professionally and it sounds great like an well-oiled mechanism. Thank you so much for James' work and quality. God Bless you all in your business. I will tell friends and neighbors of the great work done here by you people. Items purchased were springs, rollers, and items associated with them.

- Benjamin Jomok

Thank you for your feedback regarding your experience with our company and technician James. Sharing valuable information to assist our customers with the care and maintenance of their garage door is very important to us. We are pleased to hear that you are happy with the service you received and appreciate your well wishes and recommendation.

Thank you James! James was very friendly, it was so hot in the garage, idk how he made it thru but he did with a smile!

- Jill Williams

Thank you for your kind words about our technician James. We are so pleased to hear that he was able to provide service with a smile and we appreciate your business!

My garage door slammed down when I shut it and the cables on each side had a lot of slack in them. I called Precision Garage Doors of Waco and scheduled a service call for August 1, 2023. James came out and said I had a Wayne Dalton system that NO ONE in the area worked on. I could order the part needed from California, for around $500.00, and try to find someone to install it. He said he could overhaul it for around $1,200.00. Feeling like this was my ONLY option, I said go ahead and overhaul it. That turned out to be $1,275.04. While I was waiting for him to return to fix the door again, so it would go down and stay down, I googled Wayne Dalton doors. Imagine my surprise to find out Palousek Overhead Doors, right here in Temple, services these doors. I called and the nice lady told me they could have repaired my door for around $350.00, which included parts and labor. I could have saved around $900.00. So, James I hope you sleep well at night knowing you took advantage of an elderly woman on a fixed income.

- Myra Wiese

Thank you for your review and for taking the time to speak with us regarding your experience. We value feedback from our customers to help us improve our business and achieve our goal of 100% Customer Satisfaction. We care about our customers and the experience they have with Precision. Your satisfaction is of highest importance to us and we appreciate your willingness to work with us toward a resolution.

The technician was courteous and helpful, he explained the problem with the door and gave me some options to fix it. He was very good and finished the job within the time period he had given me. Very professional and knowledgeable.

- Richard Pacheco

Thank you for taking the time to leave a review. Please feel free to contact us at any time.