Paul Lightell is very personable, thorough, capable and professional. He is an excellent representative of Precision Garage Doors.

- Paul Farmer

Paul, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Prompt, reliable and efficient service. Thank you!

- Harry and Beverly Harelik

Thank you for the 5 Star review and for trusting Precision Garage Door of Waco!

James was very professional and finished the job in a timely manner. Definitely happy with the service!

- Justin Efird

Justin, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

James was great! Professional and friendly, I felt like I was treated well! I highly recommend James. If I could give more stars I would!

- Cameron Wechsler

Cameron, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

John was great! We'll be referring anyone with garage service needed to you guys and any future business we may need ourselves.

- PRISCILLA Ybarra-Cogburn

Priscilla, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco for your new garage door. We appreciate your recommendation of our company to others

John made this an excellent experience. Very professional. Gave me options and went over and above.

- Larry Valentine

Larry, we appreciate you taking the time to provide your feedback and are happy to hear that you were pleased with the service received provided by our technician John. Thank you so much for your review and for trusting Precision Garage Door of Waco!

Thanks for all your help.

- Dwayne Joiner

Dwayne, thank you for the 5 Star review!

James did an excellent job tuning up my garage doors.

- Tim Leas

Tim, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

Although I just met Dustin I can tell he is an exceptional man, with character and a strong work ethic. Your company should be proud to have this type of service technician on your staff. Dustin listened to what I needed and was able to find me a garage door in stock at your facility to meet my needs. He also recommended a few things to make the install go smoother that I can do myself. Thank you Dustin!!

- John Robbins

John, we are very pleased to receive your feedback and to hear of your experience with our company and technician Dustin. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Easy to find, 24 hour service. Someone, a real person, answered the phone! The technician was courteous, knowledgeable and explained everything to some detail. Gave options as well as some advice. The service was quick and neat. I believe we have found our "go to" when it comes to our garage door issues as well as replacement from now on. Thx!

- Dean Elliott

Dean, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for choosing Precision Garage Door of Waco!

James was wonderful! Arrived bright and early on a Saturday morning, was super knowledgeable about his craft, and offered multiple solutions to our problem, based on what we could do at the time. Will definitely be calling back for a full rebuild after the holidays!

- Riley Lohr

Riley, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco, we look forward to servicing your garage door needs!

The technician was very professional and extremely knowledgeable of his job. He pointed out several errors a different company made about five years ago. They installed only one of the springs and it was the wrong size. He was a fast worker but cautious to make sure it was all completed correctly. I was very satisfied with the results.

- Frank Dawson

Frank, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

First time customer here. Grateful to find competent & friendly (+ patient & understanding!) folks available on a Saturday. Many thanks to all!

- Peggy Houston

James Ward was so kind and helpful. He did his best to save me money. He even brought my trash can back up from the curb for me. He explained everything to me and he did an overall awesome job!

- Jana Brockman

Jana, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Tech James Ward came out to replace a garage door bottom seal for us and did a Door Rebuild replacing all the springs, bearings, cables and rollers. James was very efficient and knowledgeable. If you need any work done on your door call James and he'll take good care of you.

- Albert Burnelis

Albert, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. We appreciate you taking the time to leave a 5 Star review!

James took good care to be sure we understood all the options. He was very kind and professional. He made us feel we were in good hands. Now our door is quiet. Thank you James! Will & Judy Schroeder

- William Schroeder

Mr. Snyder, we greatly appreciate hearing of your satisfaction with our company, and your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco!

My most recent call to Precision was for a somewhat urgent issue with our garage door. Dustin came out within 2 hours to take care of my problem and was extremely professional. I would recommend Precision to my friends and family and will likely call you again for any other issues. Thank you for your quick and Professional Service!

- Sandy Wachsmann

Sandy, we very much appreciate hearing of your experience with our company and technician Dustin. Your positive feedback of Precision Garage Door of Waco is appreciated

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

- Ashley Lewis

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

- Anonymous

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Dustin arrived in a timely manner to our residence. My wife & I were very pleased with the service provided. Dustin took care of our garage door problems.He was very kind & efficient in the way he explained & diagnosed the problems. We feel he went above & beyond our expectations.He presented options that we could consider in the repairing of our garage door system.Dustine returned the next day to complete the work on providing us with a long term fix to the problem.We would highly recommend Precision Door of Waco to anyone needing work done or replacement of their garage door system. It was great doing business with Dustin. Thanks

- David Norred

David, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

James was very professional. He explained everything to me. He told me what he would do and explained when I was not sure of what he was saying. He was very efficient.

- Mary Murphy

I was happy that you had a technician available so promptly. Dustin Doyle identified the problem with my garage door immediately and fixed it. Dustin inspected everything about my door, including springs, rollers, cable, etc. and advised about some current and future replacements that might be necessary. Overall great experience!

- Vivian Pendergrass

Vivian, we are extremely pleased to receive positive feedback on your experience with our company and technician Dustin. Thank you for trusting Precision Garage Door of Waco

Saw ad on KWTX, appointment was easily scheduled. tech Dustin arrived at designated time and quickly made repairs. first class operation.

- Warlick Electric Company

Thank you for choosing Precision Garage Door of Waco and were happy with our technician Dustin and the service you received.

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

- Duke and Davin Denk

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

I had done business with Precision Garage Dood Service previously and I was very pleased with their technician who was both courteous and professional. I was notified when they were enroute and they arrived on time, dragonized the problem and made the necessary repair in a timely manner. I am very pleased with their service and will depend on Precision if I need future garage service.

- Robert Baugh

Robert, we greatly appreciate hearing that you were pleased with the experience and service that you received from our company and technician. Thank you for allowing us the opportunity to provide service for your garage door needs now and in the future if needed. We appreciate your business!

James was professional and super courteous. He explained everything thoroughly and was helpful in selecting a garage door. I appreciate the promptness of getting me a quote for the garage door.

- Amy McCourt

Amy, we appreciate you taking the time to recognize our technician James for his service and his ability to assist with your new garage door selection. We appreciate you trusting Precision Garage Door of Waco with your business and look forward to having your new garage door installed for you!

John was awesome. He gave me multiple options for the repair and provided clear answers for all questions asked. Set up the appointment and he was able to make it out on the same day. Definitely recommend John and Precision.

- Tyler D.

Tyler thank you so much for taking the time to provide us with positive feedback regarding your experience with our company and technician John. We appreciate your recommendation of both our company and technician and we thank you for trusting Precision Garage Door of Waco with your garage door needs!

Since moving to Waco we have heard great things about Precision and it was great that we got John Gallerano on a Sunday to come and fix my door. He was friendly explained everything in the beginning and it didn’t take long and my garage door was back to opening and closing. We will definitely tell friends about Precision

- Sue Capelli

Sue, thank you for trusting Precision Garage Door of Waco with your garage door needs. We appreciate you sharing your positive experience with us and we are happy to have you as our valued customer. Thank you for your review and recommendation!

I had a very odd experience. I received a very odd text about the technician that was on his way to my house. It was a very uncomfortable situation all the way around. I made it very clear that I did not/could not get a new garage door. I needed mine to be repaired, if nothing else, shut. He stepped into my garage, didn’t look around and started trying to sell me a new door. I explained that I would not be doing that and he went on and on about the financing. I asked him if I could just pay him to shut it. He said that he wouldn’t charge me for shutting it and it would be no problem. After going to his car to “get quotes”, he told me it would be $500 to shut it and then went on to 3 other options for me to get a new door. Kept telling me that he wished he could help. Odd, creepy feeling with all of it. He hardly looked at my door and did not help in any way.

- Alicia Pulcine

Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. It is our process to send a text message with a short description for all of our technicians to our customers before they arrive to your home. It is our intent to provide this information to help our customers feel comfortable knowing more about who their technician will be and who to expect when they arrive. We are disappointed to hear that the text message was not helpful and that it may have added to making you feel negatively toward your experience with our company. We have reviewed the pictures of your door that were taken along with the completed safety inspection performed by our technician while on site. We concur with the technician's determination of the door being damaged. The $500 option that was provided to you was to get your garage door back to working order again and it includes the new parts that would be needed for the repair work to be done. A new garage door option was also provided at that same time. We are sorry to hear that this was not a productive experience for you and that we were unable to offer a solution that would meet to your satisfaction.

I was dissatisfied with a previous vendor and decided to try your company which I had seen advertised on TV. Dustin was courteous, professional, communicated well, was efficient and answered every question. Your service responded quickly to my issue and repairs were completed the next day for what seemed to be a very reasonable cost.

- Jan Price

Janet, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician Dustin and the service he provided. We are happy to hear that your issues and repairs were handled efficiently and that you are now our valued customer!