Read what people are saying
about Precision Garage Door in:
Salado, TX
Precision Garage Door of Wacohas received 8 reviews, averaging 5.00 Stars:
Salado, TX
Thank you for leaving a 5 Star review! Your business is very appreciated.
Salado, TX
Dustin was awesome to work with: a complete professional, he made sure we understood exactly what was needed to fix our system. Thanks for all your help and prompt assistance!
- Veronica Wyatt
Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!
Product:
Salado, TX
On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!
- Brad Dickson
Brad, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!
Product:
Salado, TX
James Ward did an amazing job repairing my garage door. He was courteous and very professional. I highly recommended him with his expertise and quick response. I appreciate his knowledge of the problem. Thank you James for the excellent work you did.
- Irene Lyle
Salado, TX
James did a great job.
- Paul MCWilliams
We appreciate your business and thank you for leaving a 5 Star review!
Salado, TX
Fast response to fix the problem with the spring. Very knowledgeable. Had the issue fixed and door operational within 30 minutes.
- Troy Ramsey
Troy, thank you so much for the 5 Star review! We appreciate your business.
Product:
Salado, TX
Hitting your garage door with your golf cart, even at a crawl, disabled our garage door. Living in a small community like Salado I felt lucky because we have a local garage door repairman. Unfortunately being close to Christmas they must have had other plans because after taking my call, they dropped me like a hot potato. I did a quick search 2 days later and found Precision. While I was reading about them, I saw a "Schedule an Appointment" button to click and they had an appointment available THAT DAY. I clicked it and soon received a call from the office confirming and about 30 minutes later, John Gallerano called and said he had a cancellation and could come EVEN EARLIER. Score! I told John what had happened and once he started, it was about 20 minutes later and voila, garage door fixed. John was kind, personable, understanding and a good listener. I would not hesitate at all in referring you to them.
- Halford McCarty
Halford, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician John! We are grateful that you chose Precision Garage Door of Waco and that we were able to assist you with your garage door repair during this busy season! We appreciate your recommendation of Precision Garage Door of Waco and the 5 star review!
Salado, TX
My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.
- Majorie Heater
We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!
Product:
Paul replaced the springs on my door about two years ago. It was really nice to see him again. He looked at what was going on and took care of the issue.
- Ed Klein