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Read what people are saying
about Precision Garage Door in:

Salado, TX

Precision Garage Door of Waco
has received 13 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was very knowledgeable and professional. Made the process easy in choosing the door replacement. Highly recommend Precision Garage Doors of Waco!

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A Response from: Patrick Behrens

Tommy, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have used Precision Door. First in Oklahoma and now in Texas. I find the service to be responsive, efficient, and reasonable. James was a great technician and I appreciated his service. The door opener uns smoothly, quietly and has new features that will be useful.

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A Response from: Patrick Behrens

Channon, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an exceptional experience with Precision Garage Door, and John Gallerano was a huge reason why. From the very first phone call, we felt confident. The receptionist was professional, organized, and truly on point. That first impression mattered and set the tone that we were dealing with a company that takes customer service seriously. John came out for the initial visit to inspect our system and walk us through what was going on. He was extremely knowledgeable and explained everything clearly without rushing us. He even gave us tips about our garage system and security that we hadn’t thought about. There was zero pressure, just honest and straightforward information. In our case, we ended up replacing essentially everything except the actual garage door itself. The opener system, components, and hardware were all updated. John made sure we understood exactly what was being replaced and why, and we felt confident in every decision. What really stood out was the consistency. John handled the first inspection visit and then returned himself for the repair and installation. There was no handoff, no confusion, and no having to re-explain our situation. He already knew our system and our concerns. That continuity built a lot of trust. He was personable, professional, and clearly takes pride in his work. We also want to personally thank John for his military service. As a military family, that means a great deal to us, and we deeply respect the discipline and integrity that comes with that background. The lifetime warranty included with the work gives us tremendous peace of mind. After living in this area for nearly a decade and working with numerous companies, we can confidently say Precision Garage Door stands out. This is a company we would absolutely recommend and stand behind.

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A Response from: Patrick Behrens

Holly, thank you for leaving such a valued review for our company and technician John. We appreciate hearing that you were pleased with both the new garage door and the service provided. Thank you for choosing Precision Garage Door of Waco.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, knowledgeable and efficient

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A Response from: Patrick Behrens

Mark, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin contacted me promptly and came out to solve my garage door problems. He explained several problems with the garage opener mechanics. He then provided 4 different options to fix the problem. He was kind and trustworthy. I would recommend his services to anyone needing garage door assistance. Thank you, PRECISION.

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A Response from: Patrick Behrens

Janet, your review of our technician Dustin is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul replaced the springs on my door about two years ago. It was really nice to see him again. He looked at what was going on and took care of the issue.

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review! Your business is very appreciated.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was awesome to work with: a complete professional, he made sure we understood exactly what was needed to fix our system. Thanks for all your help and prompt assistance!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!

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A Response from: Patrick Behrens

Brad, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward did an amazing job repairing my garage door. He was courteous and very professional. I highly recommended him with his expertise and quick response. I appreciate his knowledge of the problem. Thank you James for the excellent work you did.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job.

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A Response from: Patrick Behrens

We appreciate your business and thank you for leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast response to fix the problem with the spring. Very knowledgeable. Had the issue fixed and door operational within 30 minutes.

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A Response from: Patrick Behrens

Troy, thank you so much for the 5 Star review! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hitting your garage door with your golf cart, even at a crawl, disabled our garage door. Living in a small community like Salado I felt lucky because we have a local garage door repairman. Unfortunately being close to Christmas they must have had other plans because after taking my call, they dropped me like a hot potato. I did a quick search 2 days later and found Precision. While I was reading about them, I saw a "Schedule an Appointment" button to click and they had an appointment available THAT DAY. I clicked it and soon received a call from the office confirming and about 30 minutes later, John Gallerano called and said he had a cancellation and could come EVEN EARLIER. Score! I told John what had happened and once he started, it was about 20 minutes later and voila, garage door fixed. John was kind, personable, understanding and a good listener. I would not hesitate at all in referring you to them.

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A Response from: Patrick Behrens

Halford, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician John! We are grateful that you chose Precision Garage Door of Waco and that we were able to assist you with your garage door repair during this busy season! We appreciate your recommendation of Precision Garage Door of Waco and the 5 star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712