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Read what people are saying
about Precision Garage Door

Precision Garage Door of Waco
has received 132 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

James was excellent very knowledgeable

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A Response from: Patrick Behrens

Royce, we appreciate you taking the time to leave a 5 Star review. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Review:

The legend of John Gallerano continues... John installed a new garage opener for me. His professionalism, knowledge, and customer service went above and beyond expectations. John exemplifies VETERAN in his attention to detail and commitment to doing the job right. Thanks John for your service to our nation. By the way, he sweetened the deal by bringing donuts!!

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A Response from: Patrick Behrens

Preston, your review for our technician John is so appreciated. Thank you for the kind comments and appreciation for John's service to our country and for the level of service that he provides to our customers. John is extremely thoughtful and we are so glad to hear of the gift of donuts you were able to enjoy! We appreciate your business and thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great job!!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard

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A Response from: Patrick Behrens

Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

James was awesome, he was professional, interactive, and informative. I am pleased with the knowledge he provided me about my garage and the components that ensures safe, secure and lasting operations. I will definitely be using Precision. Thank you

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A Response from: Patrick Behrens

Tanisha, we are so glad to hear of your positive experience! Keeping our customers as informed as possible regarding the safety and security of their garage is very important to us. We appreciate hearing that James was able to do this in such a great way. Thank you for your review and for being our valued customer.

Service Provided:
Garage Door Repair

Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service on a Sunday.

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A Response from: Patrick Behrens

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The tech was very professional. I had a service done to my garage door. He checked the whole system and tightened up some loose hardware. If I ever need anything to do with my garage door I will definitely call this company.

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A Response from: Patrick Behrens

Thank you for your business and taking the time to leave such a positive review. To hear that our customers will choose us again in the future is a valued compliment that we greatly appreciate receiving!

Service Provided:
Garage Door Repair

Review:

Overall servicewas great!! Paul was very knowledgeable about the repairs my garage door needs. Thank you!

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A Response from: Patrick Behrens

Linda, your positive review and 5 Stars are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

The problem with my opener is they no longer make my unit and no longer stock the parts. I am waiting on the price of a whole new unit. James was very nice and I look forward to seeing him again

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A Response from: Patrick Behrens

Marilyn, we appreciate you taking the time to leave your review and for choosing Precision Garage Door of Waco. We look forward to providing you with both the service and product that we are continuously proud of. James enjoys his customers very much and we look forward to seeing you again as well as providing resolution for your garage door issue.

Service Provided:
Garage Door Opener Repair

Review:

Let me start off by stating that Dustin Doyle was my service technician. Dustin is an extremely professional individual. He assessed my garage reported issues, followed up by explaining what steps he would take to resolve those issues. He then made several additional recommendation that I may require should this issue start occurring again. I truly appreciated his attention to detail and explaining what caused my garage doors to become unbalanced and noisy. Awesome job Dustin. I would highly recommend Precision Garage Door Services to anyone needing their garage doors services or upgraded. I will continue using them again in the near future. Thanks again

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A Response from: Patrick Behrens

Ralph, we are very pleased to receive your feedback and to hear of your experience with our company and technician Dustin. We enjoy hearing of a job well done and thank you for acknowledging this in Dustin and the work he performed. We greatly appreciate your recommendation of our services and having you as our valued customer.

Service Provided:
Garage Door Repair

Review:

James is professional installer. From start to finish, James covered all the plans and completed the plan we requested. James is a great asset to your team. Our old garage door now acts brand new again. A great price for the professional job completed

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A Response from: Patrick Behrens

Michael, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Review:

From my first phone call, everyone was great with answering my questions on general pricing to arranging someone to come out for an estimate the size of garage door that was needed. My ordered door was delivered when promised and was promptly installed. Great service!! and working with them was the best! Would recommend them strongly to anyone needing a garage door!

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A Response from: Patrick Behrens

Diane, your review is very appreciated. Thank you for your feedback and kind comments regarding your satisfaction with the service received during the process of acquiring your new garage door. Your recommendation of our company is such a wonderful compliment and we thank you for being our valued customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Good job,works smoother,quieter too

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A Response from: Patrick Behrens

Franklin, we are extremely pleased to receive your feedback and to hear of your experience with our company. Thank you for your 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James is friendly and willing to explain what needs to be completed in his work. He is a good face to the customer for Precision.

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A Response from: Patrick Behrens

James, we appreciate you taking the time to recognize our technician James for both his service and his representation of our company! Your review is so valued by all of us and we thank you for your kind comments and 5 Stars!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

We are very satisfied with our same day service! Dustin provided great service and he is friendly and personable. The garage guru fits him well. He performed top quality service and he fast. Thanks Dustin! 10 out of 10 my husband and I recommend.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your satisfaction with our same day service and great experience with our technician Dustin. We appreciate your recommendation of Precision Garage Door of Waco and thank you for giving us a 10 out of 10!

Service Provided:
Broken Garage Door Spring Repair

Review:

Connected our doors the way we had wanted. Very professional and did a great job!

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A Response from: Patrick Behrens

We greatly appreciate hearing that your new garage doors were installed to your satisfaction. It has been a pleasure to provide you with beautiful new garage doors and we are grateful for you trusting us with your business. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Repair

Review:

I actually thought we had used Precision in the past but we had not. John is amazing person who knows his garage doors! He stated the facts about our problem, offered options and was never pushy in any way. Precision Door of Central Tx is the company to call when you have garage door problems!

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A Response from: Patrick Behrens

Linda, we love our customers and are so thankful to hear that you chose Precision Garage Door of Waco for your garage door needs and were happy with the service that John provided. We appreciate the 5 Star review and recommendation of our company very much! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick response and great service! Tried contacting another garage door company over a month ago, and never heard from them again. Contacted Precision door and explained the situation with my mom having surgery and her sister coming to stay with her to help, and how I tried to have old worn out doors repaired prior to the known event. Precision doors sent Dustin out the same day and he was great at assessing the situation, seeing what was needed and making a recommendation on what “he” would do if it was him in the same situation. No nonsense, no running around company that does what they say - provides great service and customer support!! I highly recommend them and look forward to getting new doors from them!!

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A Response from: Patrick Behrens

Matthew, we sincerely appreciate you taking the time to leave such a wonderful review regarding the service you were provided. We are pleased that you had a great experience with our company and to hear that Dustin was able to take care of your garage door needs in a truly genuine way. This is the type of service that we strive to provide to all our customers and your review and recommendation both mean so much to us. We are so grateful to have you as our valued customer and look forward to working with you during the process of providing you with new garage doors that you can enjoy and be very proud of.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very impressed with Precision Garage Door. My problem was solved quickly, efficiently, and professionally. The technician was very nice and courteous and kept me well informed on what the plan for the repair was and the cost of items. I'm very glad I found Precision Garage Door.

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A Response from: Patrick Behrens

David, your positive review and kind comments are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Review:

My experiance with Precision was top-notch from my first phone call to the final hand shake with Paul, our installer, all in which took place in a single afternoon. The unit I bought was miles ahead of my old one. It had features that really impressed me, particularly the noise reduction and extra safety features I certainly give my stamp of approval to the team for their product AND customer service. Many thanks, Charles

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A Response from: Patrick Behrens

Charles, we very much appreciate hearing of your experience and thank you for taking the time to leave such kind comments with your review. It is our goal to provide prompt and professional service and we thank you for your recognition of this. We are also so pleased to receive your stamp of approval, which is a great compliment for us on both our product and service. Thank you and it has been our absolute pleasure to assist with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

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A Response from: Patrick Behrens

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent timely professional service. Literally one day and everything is fixed and working perfectly. Thank you so much!

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A Response from: Patrick Behrens

Teresa, thank you for leaving 5 Stars! Your positive feedback and your business are greatly appreciated.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

In less than 24 hours, Dunstin was at my house to assess my garage door. He gave me three options for how to address the problem, and there was no pressure to choose the most expensive. He was an excellent communicator and a kind man! I highly recommend Precision Garage Door of Waco.

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A Response from: Patrick Behrens

Linda, we enjoy receiving your kind feedback and thank you for taking the time to recognize our technician Dustin and the service he provided. Your recommendation of Precision Garage Door of Waco is a highly valued compliment and we appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Called for help with our garage door and talked to a scheduler, who got us in the same day, the repair person called to verify they were on the way (early I might add) and arrived ready to work. Looked over both doors, made adjustments and suggestions and gave us quote to look over. Great Service!

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A Response from: Patrick Behrens

Sterling, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our company. We appreciate you taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Review:

I was very impressed with Precision Garage Door of Waco. They were courteous, on time, professional, upfront with pricing and overall a great experience. Paul the technician, was great. I even got a little bio in a text prior to his arrival that helped put my mind at ease having a contractor coming to my house. Keep it up guys. Kirk Z.

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A Response from: Patrick Behrens

Kirk, we are extremely pleased to receive positive feedback on your experience with our company and technician Paul. Thank you for trusting Precision Garage Door of Waco and we very much appreciate having you as our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Came with 2 hrs and gave est. Very pleased with the tech. Dustin he was very knowledgeable and helpful.

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A Response from: Patrick Behrens

Brad, we appreciate hearing that you were pleased with the service received from our technician Dustin. Thank you for your review and leaving 5 Stars!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Wonderful service. Ashley was a great technician, keeping me informed and updated on his arrival time, procedures, and suggested repairs and costs. I was thoroughly impressed! Thank you!

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A Response from: Patrick Behrens

Janice, we appreciate you sharing your positive experience with us and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Repair

Review:

Definitely will call Precision Garage Door for any future issues. Prompt, professional and friendly. It’s so hard to find that in businesses these days! Paul was the best! You could tell he cared about his job!

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A Response from: Patrick Behrens

Carol, thank you for the wonderful feedback and for taking time to recognize our technician Paul and the service provided. We appreciate hearing that you will choose Precision Garage Door of Waco in the future if any services are ever needed. Thank you for trusting us with your business!

Service Provided:
Garage Door Repair

Review:

We chose Precision Door because of the quality reviews. Based on the service - all the positive reviews are true. James was our service technician. James was prompt, professional and took care of what we needed. While we just got a repair, James gave us a few options should we want to do more. I highly recommend Precision Door and specifically James.

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A Response from: Patrick Behrens

Celia, we sincerely appreciate you taking the time to leave such a wonderful review and are so pleased that you had a great experience with our company and technician James. Thank you for trusting Precision Garage Door of Waco and for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

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Waco Area

254-522-9683

254-522-9683
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254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712