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Read what people are saying
about Precision Garage Door

Precision Garage Door of Waco
has received 95 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

John was extremely nice and polite. I was impressed with his knowledge of everything he knew regarding each part of the door and the purpose it serves. I really appreciated everything he did. It is so refreshing to meet someone with manners. I have had some really rude people working on different things around my house. Thank You John!!!

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A Response from: Patrick Behrens

Thank you for your kind comments regarding the service received from our technician John. We are happy to hear of your positive experience and appreciate you choosing Precision Garage Door of Waco and leaving a 5 Star review!

Service Provided:
Garage Door Opener Repair

Review:

Our house is in Harker Heights... with the garage door backup battery not working, I called and an appointment was scheduled for the next day at a time convenient to me. James came a little early to look at it and determined that it was the backup battery... but a new opener was only a little more than replacing the battery. So I went with that option since the old one was nearly ten years old. This all took less than two hours... This was a great solution! James was awesome too!!

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A Response from: Patrick Behrens

Jeff, we value your feedback and thank you for taking the time to leave a 5 Star review. Your business is very appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

James is very professional and is very knowledgeable!! We were definitely impressed with his prompted service!! Our door actually opens with out any problems!! We are super excited to be able to put our car in the garage again!! Thank you James!!

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A Response from: Patrick Behrens

Rebecca, thank you for recognizing James and his service with your kind review. We are glad to hear that you are now able to use your garage door again and appreciate you trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

1 2 3 4 5
Date: 11/18/2023
Garage Door Repair
,
Review:

I was just looking on Google saw your name and chose y’all did not look at any reviews just needed someone to come out. You all responded very quickly and took care of the issue

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A Response from: Patrick Behrens

Gloria, we are so glad that you chose Precision Garage Door of Waco and that we were able to correct the garage door issue for you. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

I love there service and Paul did a awesome job on helping me with everything.. thank you

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A Response from: Patrick Behrens

Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!

Service Provided:
Install Garage Doors

Review:

James did an excellent job explaining the problem with the door and the reason a new door was necessary

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A Response from: Patrick Behrens

Thank you for recognizing our technician James with a 5 Star review. We are glad to hear that you are pleased with the garage door service you received and your business is very appreciated.

Service Provided:
Garage Door Repair

Review:

James, the installation technician was very professional and informative about the whole process and the product. We are very pleased with the quality of the opener and the workmanship.

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A Response from: Patrick Behrens

We value your feedback and enjoy hearing of the professionalism in service and quality of product and workmanship that you received. Our customer's satisfaction is very important to us. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Precision Garage Door of Waco did a very good job of replacing my broken garage door. The two workers were courteous, professional and efficient. They finished the job in less than two and one half hours. When finished they explained the function of the door fully. This door is functioning perfectly.

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A Response from: Patrick Behrens

Thomas, thank you for your review and update on your satisfaction with our Installation Team and the work they performed. We are so glad to have been able to assist with your garage door needs and your business is very appreciated!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mr Gallerano, John was very professional and answered all questions my wife and I had. We are very satisfied with his job and will be recommending him with any and all of our neighbors and familly. Job well done From a Retired US Army Veteran

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A Response from: Patrick Behrens

Thank you, Mr. Casillas for your dedication and service to our country. We are grateful to have had the opportunity to provide service to you and your wife and appreciate your recommendation of our technician and company to others. Thank you for the 5 Star review and for being our valued customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.

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A Response from: Patrick Behrens

We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 11/09/2023
Garage Door Repair
,
Review:

My husband and I saw an advertisement on TV. We called Overhead Garage Doors, but they weren't answering their phones, so I left a voice mail. Then I called Precision Garage Doors, made an appointment and in two hours the guy was calling me to tell me he was on his way. Paul arrived and did such a great job explaining to me what was wrong with our garage door. We approved him doing the repairs the same day! Hooray! He was a great guy, didn’t at all feel like we were being taken advantage of and our door is now so quiet and smooth. Thank you Precision and Paul for taking such good care of us and so quickly! Btw, we still haven’t heard back from Your competitor.

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A Response from: Patrick Behrens

Sandy, we are so pleased that you chose Precision Garage Door of Waco for your garage repairs. We appreciate your kind comments about your experience and are glad to have been able to provide service. Thank you for being our valued customer!

Service Provided:
Garage Door Repair

Review:

I was so impressed that John came from Waco area during rush hour & was able to repair the broken cable hardware in the initial visit. We have specific recommendations for a future fix when needed.

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A Response from: Patrick Behrens

Thank you for choosing Precision Garage Door of Waco and taking the time to recognize John with a 5 Star review! We are so glad to have been able to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Review:

Picked it up in an area search. The tech was very professional, and would recommend your service to others.

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A Response from: Patrick Behrens

Peggy, thank you for your feedback and recommendation. We appreciate your business and thank you for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent job. The tech was very friendly and knowledgeable. He explained everything.

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A Response from: Patrick Behrens

Eddy, thank you for the 5 Star Rating and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I found your company by searching for Liftmaster garage door opener repairs. It worked well until i had my metal garage sprayed with insulation. Your technitian said he doesn't repair commercial doors which I wasn't aware that it was. Although he was able to fix my problem by readjusting the door sensor at the bottom of the door which was probably moved when my garage was insulated. And I also appreciate the discount for being a wife of a first responder. My husband was a fire fighter.

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A Response from: Patrick Behrens

Linda, thank you for choosing Precision Garage Door of Waco for your garage door needs. We appreciate hearing that your husband was a fire fighter and are happy to have been able to honor him with our First Responder Discount. We are glad to have you as our valued customer!

Service Provided:
Garage Door Repair

Review:

John is awesome. No pressure to sale, he went over everything step by step and is so knowledgeable. He gave me several options to choose from and they all were broken down in detail. Enjoyed the visit with John and he did an awesome job fixing my garage door. Thanks again John !

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A Response from: Patrick Behrens

Robert, we are pleased to hear that you were happy with John's service and appreciate you leaving a 5 Star review. Thank you for your positive feedback and for trusting Precision Garage Door of Waco with your garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Spring Broken

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A Response from: Patrick Behrens

Thank you for providing 5 Stars for us! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From my first phone call to the time the technician James left my home, I received nothing but top notch service!

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A Response from: Patrick Behrens

Angela, your review means so much to us. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin Doyle responded on our request for service. He arrived on time, assessed the problems with the opener and immediately had suggestions on how to rectify the problem. His suggestions included the installation of a new opener, springs and rollers, all of which were completed in about an hour and a half. The end result gave us a new, very quiet and efficient garage door installation, and one that is far superior to the previous opener. Many thanks go out to Dustin and his efficient and timely handling of the installation.

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

James was Awesome, and a pleasure to work with. He represents your company well.

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A Response from: Patrick Behrens

We appreciate hearing what our customers have to say very much. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

James Ward was the technician, and he was precise in his explanation. He was extremely polite and professional. I hope every technician is as professional as James Ward. He's a fine example to represent your brand. Thank you, Precision, for your repair and service. PS The service you provided was springs, rollers, bracket, bearings and adjustments.

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A Response from: Patrick Behrens

Terry, thank you for sharing your positive feedback and kind comments regarding our technician James and the service he provided. We appreciate you taking the time to recognize James and we are glad to hear that he was able to take care of your garage door issues efficiently.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called a few places trying to get someone out same day and was so happy when James Ward showed up! I received a short bio & phone call prior to his arrival, which was so nice. He was super friendly & knowledgable & although we had to replace the opener, the new one has all the latest perks & technology & is super quiet!! James worked quickly and did a great job installing the new opener. After, he made sure we knew how it worked & showed us all the new features, including setting up our new camera & keypad. He even sat in our cars with us to reprogram our car opener buttons! He went above and beyond what was expected & we really appreciated that! If I need any further garage repair or service, Precision is definitely who I’ll call & I’ll be asking for James!

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A Response from: Patrick Behrens

April, it absolutely makes our day to hear that James was able to provide you with exceptional service! We appreciate you taking the time to leave such positive feedback and we are thankful to have you as our valued customer!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Dustin did a great job installing our garage door opener. Very courteous and professional.

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A Response from: Patrick Behrens

Ted, we are so pleased that you were happy with Dustin's service. Thank you for leaving a 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The technician Paul Lightell was awesome. Very professional courteous and knowledgeable. I would highly recommend him and your company.

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A Response from: Patrick Behrens

Thank you for sharing your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation. Thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Review:

JOHN was absolutely wonderful with his service today. In fact, everything, from our initial call to receiving an electronic invoice has been outstanding. We have business cards from Precision which we are happy to share with others. We deeply appreciate the good care and service. It is so wonderful to have a garage door that quietly opens and closes and is reliable. I highly recommend Precision Door Service to others.

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A Response from: Patrick Behrens

Thank you for choosing Precision Garage Door of Waco. We are very pleased to hear that you were happy with the service you received from our technician John. Your feedback is valued and the recommendation of Precision to others is greatly appreciated.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

This was our first time using Precision. Our old company was unable to come today, and we called another company. The technician from the second company did not seem to want to do the work on replacing the old type of "dangerous" smaller springs, and he actually told me about Precision! Your technician, James Ward, then came and presented a different approach to completely replace the door, etc. and why that was better in the long run. James was very professional in his company uniform, appearance, clean truck, and information he gave me and my wife. James explained fully in detail the issues we were having with our main garage door, as well as, with our detached garage door. He patiently took the time to answer all of our questions, as the garage door problems just became evident today. His friendly personality was also a plus, and he made us feel comfortable in making an unexpected large purchase on the spot today for a complete new detached garage door. Also, he called in to the office to check on availability, etc. and to make it happen for installation the next day. James explained the problems both of our garage doors had and why further issues would likely happen relatively soon. We were impressed and decided to be placed on your annual check up for both of our garage doors. We will likely be buying a new main garage door in the near future if possible. James gave us all the information on a new main garage door too. My wife and I would like to request that James Ward be assigned to our account for all future service. Thank you, David and Edna Fitzpatrick 615 Harvest Lane McGregor, Texas 76657

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A Response from: Patrick Behrens

We are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service James provided. We are pleased to hear that he was able to provide a long term solution for you and that the new garage door was installed the next day. We are more than happy to assign James as your dedicated technician and look forward to providing your family with exceptional garage door service for years to come.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

James was on time and ready to go to work!! He quickly assessed the job and had real time solutions and product in hand!! There were no trips to Lowes to get what he needed!!!! We now have a new updated system and I made a new friend!!

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A Response from: Patrick Behrens

Toby, we are so glad to hear that James was able to provide seamless service in an efficient way. James enjoys what he does and having made a new friend in the process is such a great compliment. Thank you for your business and for taking the time to leave a 5 Star review.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

PAUL, DID A COMPLETE REBUILD OF MY GARAGE DOOR OPENER. I AM VERY IMPRESSED WITH PAUL AND PRECISION. VERY PROMPT SERVICE, YOU GET MY HIGHEST RECOMMENDATION. JAMES ENYEART

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A Response from: Patrick Behrens

James, we greatly value hearing that you are impressed with our service and thank you for trusting Precision Garage Door of Waco. Your business and recommendation are both very much appreciated!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Saturday morning our garage door started rumbling and would stop not even half way down. I booked online thinking I’d hear from them Monday but so happy John could come that same day. He wasn’t able to do the work then but scheduled for Monday. They showed up in time frame that stated & within 1.5 hour had installed a new opener and more sturdy parts for the double door. It runs so smooth and it has all the latest bells/whistles—my daughter already programmed her iPhone to control. I wasn’t planning on spending but this is an investment in the confidence I have now. Thank you Precision!

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A Response from: Patrick Behrens

Jane, thank you for taking the time to provide a review regarding your experience with us. We appreciate your feedback and are very happy to hear that you are enjoying your new garage door opener. Thank you for choosing Precision Garage Door of Waco and for being our valued customer.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

I really appreciated the attention to detail and professionalism of the service rep. Paul did a great job explaining the options for our garage door. When we have the funding for other parts not serviced this time we will call again! Highly recommend.

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A Response from: Patrick Behrens

Matthew, we are happy to hear about the service Paul was able to provide and appreciate your positive feedback. Thank you for taking the time to leave a 5 Star review and recommendation for our company. We appreciate your business and look forward to providing service again when needed in the future.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

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Waco Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712