Read what people are saying
about Precision Garage Door

was easy contact you and your response was fast,

- Louisella Atencio

Louisella, thank you for leaving a 5 Star review! We appreciate your business.

On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!

- Brad Dickson

Brad, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

James did an amazing job

- K H

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

My garage door wouldn't open and my car was inside, and I needed to go to work that evening. All the other places I called couldn't come out until Monday. Precision garage door sent Mr James out within 3 hrs of my online booking. He was super knowledgeable, super professional and even gave me multiple options to replace the blown motor. My garage door got a new fancy motor, I got to my job and I'm so super satisfied and blessed with the work and availability yall provide.

- Anita Cabral

Anita, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

The techs at Precision are super - always on time, explaine everything well and very courteous. Plus, they work on weekends. I highly recommend them. !! Fadal

- Ed Fadal

Saw your ad on TV about door making noise and I had the same problem. I called and service was provided quickly. Paul did a great job of repairing the door and I am very pleased with his work.

- Billy Lucas

The tech was very nice. He did recommend a new door opener but I did not get a quote for that yet. He did say that he could not replace the cable.

- Jan Anders

As always, John has gone above and beyond to remind me why I went with Precision. His ability to get the job done and provide excellent customer service is so rare to find nowadays. Thank you so much.

- Dom Martin

Dom, we are very pleased to receive your feedback and to hear of your experience with our technician John. Thank you for placing your trust in Precision Garage Door of Waco, we appreciate your business!

Quick service, extremely fair pricing!

- Dawn Coufal

Dawn, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

James Ward, service tech was excellent (5-star).

- Denny Copeland

Denny, thank you for recognizing our technician James and for leaving a 5 star review. We appreciate your business.

Thank you, Precision! James was very professional, offered me different levels of repair available, but did not push me to buy what I didn't need. I appreciate the Veterans discount and lifetime warranty on your springs. I'd definitely recommend you to friends!

- Kelly Snyder

Kelly, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Quick and great service. Got a garage opener problem on Sunday afternoon, found the company phone by Google and and called for service at 9:30 pm at night before the office closed at 10 pm. The technician came and fixed the problem for me by the middle of next day Monday.

- Ethan Wang

James was super friendly and very helpful. He walked us through all our options and all work was completed same day. Highly recommended & thank you for a great experience.

- Bart Thomison

You installed new opener for me last summer.Your service technician was very professional.I appreciate your fast response to my problem..

- Buster Anders

Called because our garage door wasn't opening or closing. They came from Waco and were here within a couple of hours from when we called. Had the issue fixed quickly and professionally. Highly recommend.

- Karter Benjamin

My old garage door motor failed two days before I was set to leave on a trip. John and Ethan saved the day replacing it along with adding a new keypad within 24 hours. What a relief! Thanks guys!

- KJ Bolling

James was great and extremely helpful! Very friendly and willing to work with me on my requests.

- Jamie Shaver

I was floored that they came out same day I called for estimate. James was super nice & easy to talk to & understand. The company even sent me a Bio on him before he showed up. Which I've never seen this done before...so we felt like we knew him already. We lucked out when they had a door in-stock. And they could install it the following week. It made my husband happy because his Harley Trike was in the garage and was unable to ride it since the door was stuck shut after the cable broke. Very reasonable prices. So happy we found them.

- Dianna Presley

John did a wonderful job. He was professional, friendly, and made sure everything was working before he left. When we are ready to replace our garage doors, we will definitely us this company.

- Kim Sharrow

I am 100% satisfied with the work from precision garage door . The work was done on a Sunday morning and James our technician was well qualified and done an excellent job .He explained all of my options and the job was done within one hour. Thank you.

- Bobby Bischoff

I was able to get a same-day appointment and James was wonderful! He was prompt, knowledgeable, and was able to fix the issue our garage doors were having.

- Lauren Robb

Lauren, thank you for the wonderful feedback you have provided for us! We appreciate you taking the time to leave a 5 Star review.

Awesome service!! Quick installation and reasonable options for all budgets. James was very nice and helpful. Explained everything and helped me download app to easy setup. Thank you

- Melanie Young

Melanie, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

The guy that came out i believe his name was James was very nice and professional . I would eecomend them to service your door.

- Debbra Ferguson

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Exceptional experience with Mr. James Ward! He was on time, extremely professional, and illustrated a wealth of knowledge as an installer. Secondary to his excellent service, I will recommend him to everyone I know in need of garage repairs and installations. Thanks a million James for your unwavering support! Richard and Darlene Lazard.

- Richard Lazard

Richard, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

James was great! He explained everything really well and even fixed a preexisting issue with the door.

- Athena Brown

Athens, thank you so much for providing your positive feedback and leaving a 5 Star review! We appreciate you choosing Precision Garage Door of Waco for your garage door needs

Great service! Had to replace door opener and add a spring. The garage door is so quiet that I have to look to make sure it is opening or closing. The tech was great and explained everything. I highly recommend Precision Garage Door to anyone that need work done on their garage door.

- Jerry Kinser

Jerry, we greatly appreciate hearing of your satisfaction with the service you received. We are grateful that you chose Precision Garage Door of Waco. Thank you for your recommendation!

Your Technician John was really informative about the situation of my garage door issues. He made sure it was in working order in no time and before leaving. When asked for other options of a new garage door if needed he showed me some options.The garage door whisperer for sure. I would like John to come back and install my new garage door I just ordered.

- Ernest Baylon

Ernest, we are very pleased to receive your feedback and to hear of your experience with our technician John. Thank you for placing your trust in Precision Garage Door of Waco!

I called on a Saturday morning and the door opener was up by noon same day. Excellent service by James. He walked through the process and was very thorough. Very positive experience from top to bottom.

- Michael S

Michael S, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your business. Thank you for taking time to leave a 5 star review!

Can't say enough good things about the service and installation process. Our technician, James was great. He explained the process from start to finish. Showed us 3 options to choose from for our needs. Was very respectful and knowledgeable. He did a great job on the repairs and installation. We couldn't be more satisfied with the job.

- Travis Stewart

Travis, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Great service and Dustin did a great job repairing our garage door. Dustin explained what the problem with the garage door and gave me the information how to fix it.Very happy with fast service and great customer service.

- Steve Rodriguez

Steve, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!