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The service was good but I’m now having issues with the door that they repaired closing consistently. It’s pulling to one side and causing the door not the close without multiple attempts

- Major Alexander

They arrived within within 2 hours of my call for service. The enstaller had all needed parts on his and shortly had it install/ I was very happy with the cost and service.

- Donald Johnson

Donald, thank you for your review. We appreciate your business!

Dustin explained the issue. He was professional and efficient. Would ask for him again if I need any work Definitely would recommend your company.

- Deborah Ruttle

This is the second time I have used Precision. The first time was when I was selling my last house. Dustin came in and not only did he do a fantastic job he was very expedient. Before I could write the check he had installed the whole garage door opener. This time Dustin came back and retrofitted a torsion bar in my current new "old house". Once again he was prompt and replaced the torsion quickly and masterfully. All while being very polite and respectful. I'll be calling them back when I get ready upgrade my two garage doors.

- Mario Escajeda

Mario, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

My spring broke. The technician explained my options and the advantages of each one. I felt really good about the technician so I had him total rebuild the garage door mechanism along with putting in a new garage door opener. I had seen the technician on the tv advertisement being the 5 star guy and believe me after he was finished with the job there was no doubt he was the 5 star guy.

- David Alford

Arrived on time, completed work quickly, professional, adjusted chain, explained the repairs and laughed at my dumb stories.

- Garrett Nordyke

James Ward did an amazing job repairing my garage door. He was courteous and very professional. I highly recommended him with his expertise and quick response. I appreciate his knowledge of the problem. Thank you James for the excellent work you did.

- Irene Lyle

Paul is the best technician.

- Tri Nguyen

Awesome service. Very friendly and efficient. James answered all my questions and showed me how to work everything.

- Sue Perkins

Prompt service, knowledgeable and courteous.

- John Picot

John, the installer was professional and made sure to explain everything to me. He wanted to be sure I was satisfied with the new operating procedure and his service. He was excellent and very courteous. I recommend this company to anyone in need of a new system or even just a repair on their old one. These people really care and do excellent work. Thanks!

- Nina B

the best service

- Elder Green

James did a great job.

- Paul MCWilliams

We appreciate your business and thank you for leaving a 5 Star review!

Company was at my place within two hours. They communicated well, and the technician called on his way. He first of all was very courteous and professional He was extremely knowledgeable, informative and friendly. Couldn't ask for a better experience. Door quite as a mouse and goes up and down like a new one. Couldn't be happier

- Michael Widner

Michael, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our company. We appreciate you taking the time to leave a 5 Star review!

Technician was promptly on time Explained everything before and after

- salomon hernandez

Salomon, your positive review and 5 Stars are very appreciated

The gentleman was very nice and got everything done in a timely manner definitely recommend

- Christopher Perez

Christopher, thank you so much for providing your positive feedback and leaving a 5 Star review! We appreciate you choosing Precision Garage Door of Waco for your garage door needs.

The gentleman that came to give an estimate was on time and very friendly. He help get everything we needed to get our garage door ordered. At this time of review, we have only ordered the garage door and not had it installed yet.

- Jon Kraan

Jon, thank you for taking the time to leave a review. We are glad to hear our technician was able to assist you with your garage door needs! We appreciate your business!

Fast response to fix the problem with the spring. Very knowledgeable. Had the issue fixed and door operational within 30 minutes.

- Troy Ramsey

Troy, thank you so much for the 5 Star review! We appreciate your business.

James, did a great job doing torsion conversion with new spring repairing our garage door that was no longer opening. He was fast efficient and knowledgeable. Will use him again!

- Monica Davila-Hart

Monica, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

James ward was a very through technician. He explained everything prior to starting work. He was very efficient and finished quickly. Thank you James. We appreciate all you did for us.

- Linda Lang

Linda, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

I selected precision, garage door, simply based on your online rating and the reviews. Your tech that came out initially to assess the damage to my door and determine what needed to be done was very professional. Your installer that came out was also very professional. Both showed up on time, we’re friendly, and knowledgeable of their craft. Your office staff is also spot on. I couldn’t be more pleased with how the entire situation was handled and corrected.

- Robin Swenson

Robin, we are very pleased to receive your feedback and to hear of your experience with our company, technician and installer. We are happy we were able to assist you! We thank you for choosing Precision Garage Door of Waco for your garage door needs! We appreciate your business!

Our day started with coming home in Belton from the grocery store and our garage coming off the rail in multiple spots on the left and right side along with the cable getting all knotted in the wheel. We reached out to Precision at 9:00am in a panic after searching garage door repair near me and the call center said someone could be out between 10:00am and 12:00pm. At 10:27am we got a courtesy call from John Gallerano that he was on his way from Waco and would arrive by 11:30am which he did! Between the time we called Precision and John arriving my spouse and I had spent the time in between working on the garage and were able to get it back in the rails and the cable unknotted and attached back to the garage door. When John looked at it he made recommendations oh how to repair it to where it was better constructed and also what it’d cost to replace it with quality as opposed to builder grade. He took the time to explain everything thoroughly and was very knowledgeable and patient with us and all our questions. He even after handing us both quotes offered to tune things up on the existing garage door and its components temporarily for free just so it’d work properly while we contemplated on the what path to proceed with. Ultimately the decision was made to meet with him in a week at the Precision office in Waco as the quotes provided were quite expensive for our budget and would be a very large investment for our family. Once he left at 2:00pm we knew based of our first experience with John that if we chose to proceed with Precision we were confident it would be done right and by a company who cares.

- William & Leah Mackin

William & Leah, we are so pleased to hear of your experience and to know that John was able to provide you with great service. We appreciate you taking the time to leave your positive review and thank you for trusting Precision Garage Door of Waco!

I really wish I'd had them install the garage door opener from the jump. They'd have done a far better job and I never would have gone through all the issues I've experienced since it was initially installed. The gentleman they sent out was very easy to deal with, never pushed me to do more than the sensor repairs that I needed, but did make recommendations for future considerations. I will definitely use them for all my garage door repairs in the future.

- Julie Moran

Julie, we are very pleased to receive your feedback and to hear of your experience with our technician Paul. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Excellent service! I had a real mess with my garage door and your technician, James, provided excellent and prompt service to fix my problem. He was very professional and friendly. I would highly recommend your company to anyone in need of your services. Judy E.

- Judy Evans

Judy, thank you for such a wonderful review! We appreciate your kind comments and recognition of James. Thank you for recommending Precision Garage Door of Waco!

Hitting your garage door with your golf cart, even at a crawl, disabled our garage door. Living in a small community like Salado I felt lucky because we have a local garage door repairman. Unfortunately being close to Christmas they must have had other plans because after taking my call, they dropped me like a hot potato. I did a quick search 2 days later and found Precision. While I was reading about them, I saw a "Schedule an Appointment" button to click and they had an appointment available THAT DAY. I clicked it and soon received a call from the office confirming and about 30 minutes later, John Gallerano called and said he had a cancellation and could come EVEN EARLIER. Score! I told John what had happened and once he started, it was about 20 minutes later and voila, garage door fixed. John was kind, personable, understanding and a good listener. I would not hesitate at all in referring you to them.

- Halford McCarty

Halford, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician John! We are grateful that you chose Precision Garage Door of Waco and that we were able to assist you with your garage door repair during this busy season! We appreciate your recommendation of Precision Garage Door of Waco and the 5 star review!

Mr. Ward is hands down the most respectful and polite individual I’ve had the pleasure of doing business with in quite a long time. In a time where that seems to be long gone, it is nice to see good people doing honest business. He was very clear on my options, explained what came with both very clearly and had it repaired in less than 2 hours. I will be recommending him and this company to anyone who asks. Thanks again and have a merry Christmas.

- Lane Lambright-Reed

Lane, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for recommending Precision Garage Door of Waco!

Our garage door would not raise. I called Precision and was greeted by an extremely kind and knowledgeable employee. After explaining my problem she said a repair man would be at our house the next day- not a week later! John drove from Waco and was at our House in Belton before 8:00. Very friendly and knowledgeable. It took him less than 10 minutes to correct the problem. I know and our friends know who to call for garage door opener repairs. John also took the time to inspect all of our openers.

- Bob King

Bob, we are very pleased to receive your feedback and to hear of your experience with our company and technician John. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

A+++ company. Called around noon and the repair man was at my house around 1:30pm. Installer “James” was a true professional. He did a top notch job.

- Maria Medrano

Maria, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Outstanding customer service, quick response, and friendly and knowledgeable technician.

- Gary Moore

Gary, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

- Donald Bennett

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!