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What a great experience; so fast and so friendly. Great service from start to finish! Highly recommended

- Anne Hughes

Anne, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

I did not appreciate the bait and switch that happened when the technician arrived. It went from a rough quote of $ 150.00 to $ 190.00 over the phone to over $ 380.00 when the technician arrived. It really pissed me off and I asked the technician to leave. I will never call you guys again and you bet I will tell all I know about my experience!! Being in the sales and service business myself, I really think you guys need to change your business practices!

- Craig Caddell

Craig, Thank you for taking the time to share your experience with us. We genuinely value your feedback, and I’m sorry to hear about the frustration you encountered during your recent interaction. I understand how disappointing it can be when costs exceed initial estimates. Our answering service provided rough quotes based on information shared over the phone, but the technician must complete a safety checklist on-site to ensure accurate pricing, which can sometimes lead to adjustments. I apologize if this process was not clearly communicated to you upfront. Your experience is important to us, and we take your feedback seriously. We are committed to improving our communication and transparency regarding pricing. We appreciate your insights as a professional in the sales and service industry; they help us refine our practices and enhance our customer experience. Should you ever reconsider, we would love the opportunity to serve you better in the future. Thank you once again for your feedback, and we wish you all the best.

Our door was very erratic about opening and closing. I chose Precision because of their TV commercial. Every time I saw Technician James smile it made me smile too. A fantastic representative! I was so happy when James himself came to fix our door. It was a pleasure to meet him. We appreciate how quickly he worked and how well he explained our new equipment. I was able to schedule the repair appointment so fast! Next day!

- Jessica Neaves

Jessica, we are very pleased to receive your feedback and to hear of your experience with our technicianJames. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

We are very pleased with Precision all around! Scheduling was fast and easy! I called at 4pm and they could be out the very next morning. Dustin was our technician and we were so impressed with him! He was extremely courteous and paid attention to the little details! He made it our home before I did and when I got there, he didn’t rush me as I got my 2 little kids out of the car and settled in the house before coming to the door! That little detail meant a lot to me and was very helpful to get the kids settled before getting to work. He gave me multiple different options of repair from the basic work that needed to be done to some extra work that would help it run best. I appreciated all the options and transparency. Dustin worked quickly, but did an amazing job! We were really relieved that we could have our garage door up and running by the time he left! This is not the first company we have worked with for our garage door needs, but it has by far been the best! Thank you Dustin and the precision team for your professionalism and expertise! We would absolutely request Dustin again!

- Rachel Winkle

Rachel, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician Dustin. Thank you for taking the time to recognize Dustin and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

I have had previous service for some minor repairs to my garage door, but needed a full replacement. I trust the technicians and they have always explained everything that was needed and what was completed. There was one flaw that was basically cosmetic, but the technician indicated he would order a new panel as it was a factory defect that could be remedied. I will recommend Precision to anyone who needs garage door services.

- Sue Defrancesco

Sue, we are very pleased to receive your positive feedback and thank you for your recommendation.

The service was prompt and well done. However, I was not aware of the cost of installing a new spring, baring and cable until the repair technician arrived to my home. The cost was $660 including a 10% discount.

- Cheryl Bond

Cheryl, we appreciate the feedback provided and the opportunity to serve you. Thank you!

Outstanding customer service. Pro technician James is representing Precision Garage Door Service with integrity If you want the best..you found it.

- Margie Maseda

Margie, we are very pleased to receive your positive feedback and thank you for your recommendation.

We’ve used Precision before with great results. John Gallerano, the technician that came out was professional and friendly and very helpful. I’ve seen the commercials on TV and decided to give Precision a call when I had an issue with my garage door.

- Linda Goff

Linda, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Our garage door spring broke late in the day. I called precision door because I saw the reviews. They were able to come out the next morning for the repair. I was going to have to go to work so my wife was home when James showed up for the repair. He conducted a thorough review of our door and came up with 4 options for the repair. He was able to go through all the options with my wife explaining and showing the parts on the door that were in need of replacing. He was very patient as my wife asked a lot of questions. We chose option 3 and we couldn’t be happier. It was a little more money than we planned, but we now are better than new. We also received a lifetime warranty so we have the peace of mind that we will be taken care of in the future. Highly recommend these guys.

- Mark Heinle

We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your recommendation of Precision Garage Door of Waco.

Dustin did a great job with our garage door repair. He showed up right on time, was very polite, and kept us informed about what he was doing and what he found. He gave us an honest, overall assessment and had the repair done quickly. He also had a really great attitude and genuinely seemed happy to help, which made the whole experience feel easy and comfortable. Scheduling with the company was simple and everything went smoothly from start to finish. Overall it was a great experience. I would definitely recommend them and would use them again for any future garage door needs.

- Grace Poss

Grace, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

John came out today and did a great job he was very thorough and knowledgeable. I would highly recommend them to do your garage door repair. ThankYou!

- Dianna Olson

Dianna, we are very pleased to receive your positive feedback and thank you for your recommendation.

Dustin was awesome! I really appreciated his professionalism and my wife told me how good of a job he broke down the estimate where she could easy pick which service we wanted done. We will definitely recommend ya’ll to anyone in need for garage door services. Also we love how quiet our garage door is now. Thank you Dustin!

- Joshua Lewis

Joshua, we very much appreciate hearing of your experience with our company and technician, Dustin. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Dustin was very knowledgeable and professional. Made the process easy in choosing the door replacement. Highly recommend Precision Garage Doors of Waco!

- Tommy Howell

Tommy, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

I just can’t tell you how pleased I am with Precision Door Service. He knew what he was doing, he was friendly, fast and efficient. My garage door has never opened so smoothly and so quietly!

- Bill Huffman

Bill, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

James was awesome would highly recommend

- Mario Rodriguez

Mario, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

This is the second time I have used Precision Door. First in Oklahoma and now in Texas. I find the service to be responsive, efficient, and reasonable. James was a great technician and I appreciated his service. The door opener uns smoothly, quietly and has new features that will be useful.

- Channon Cunningham

Channon, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

James Ward the technician Precision Door Service sent examined the door and hardware informed me what was required to return the existing door to satisfactory operating condition. I feel that James explained everything to my satisfaction. I would feel comfortable to recommend James Ward and Precision Door Service to my neighbors and friends.

- Lawrence Bradburn

Lawrence, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

We had an exceptional experience with Precision Garage Door, and John Gallerano was a huge reason why. From the very first phone call, we felt confident. The receptionist was professional, organized, and truly on point. That first impression mattered and set the tone that we were dealing with a company that takes customer service seriously. John came out for the initial visit to inspect our system and walk us through what was going on. He was extremely knowledgeable and explained everything clearly without rushing us. He even gave us tips about our garage system and security that we hadn’t thought about. There was zero pressure, just honest and straightforward information. In our case, we ended up replacing essentially everything except the actual garage door itself. The opener system, components, and hardware were all updated. John made sure we understood exactly what was being replaced and why, and we felt confident in every decision. What really stood out was the consistency. John handled the first inspection visit and then returned himself for the repair and installation. There was no handoff, no confusion, and no having to re-explain our situation. He already knew our system and our concerns. That continuity built a lot of trust. He was personable, professional, and clearly takes pride in his work. We also want to personally thank John for his military service. As a military family, that means a great deal to us, and we deeply respect the discipline and integrity that comes with that background. The lifetime warranty included with the work gives us tremendous peace of mind. After living in this area for nearly a decade and working with numerous companies, we can confidently say Precision Garage Door stands out. This is a company we would absolutely recommend and stand behind.

- Holly Cowden

Holly, thank you for leaving such a valued review for our company and technician John. We appreciate hearing that you were pleased with both the new garage door and the service provided. Thank you for choosing Precision Garage Door of Waco.

I have used the company before. Each time Dustin was the serviceman. He was efficient and knowledgeable. Fixed the issue quite each time. I won’t highly recommend the company and Dustin

- Deborah Ruttle

Deborah, we very much appreciate hearing of your experience with our company and technician Dustin. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Amazing customer service, came out same day and fixed everything. Absolutely reasonable price as well. Trust me I had a few other estimates. They showed me everything that was wrong and only replaced what was needed to get my garage door working again.

- Michelle

Michelle, your positive review and 5 Stars are very appreciated

John was fast and professional from start to finish. He diagnosed the issue and completed the repair as well as explained some upgrade choices very clearly. So much so, that I did end up going with them. Thanks again for the great service!

- Kyle Kimmey

We are very pleased to receive your feedback and to hear of your experience with our company and technician John. We appreciate your recommendation of our services in sharing our information with your friends.

I was having trouble with the garage door opener that you previously installed. I called this morning and you sent a check out this afternoon. He was unable to fix the problem and is replacing the unit.. Friendly, fast service.

- Robin Swenson

Robin, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Dustin did a great job rebuilding our garage door!!!

- Ralph Back

We are extremely pleased to hear of your satisfaction with your experience with our technician Dustin! We appreciate your recommendation of Precision Garage Door of Waco.

James was great. Identified the problem and fixed it very quickly. The key to great customer service is to anticipate customer needs. After fixing our issue, he must have greased our garage door or something, because now it is very quiet. We must have been used to the loud noise, but he fixed it without us asking.

- Chris Dixon

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

On time, knowledgeable and efficient

- Mack Hickman

Mark, we are very pleased to receive your positive feedback and thank you for your recommendation.

My garage door opener suddenly needed an urgent repair. The very skilled tech arrived on time, quickly diagnosed the problem and fixed it, assessed the rest of the door system, found another hidden problem and fixed it, and verified there were no other concerns. The tech was efficient, careful, personable, listened well, and communicated well. I recommend Precision Door Service of Waco.

- James Fly

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

James was excellent.

- Ray Kurtz

Ray, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

James was very courteous and did a great job explaining the issues.

- Ben Lopez

Ben, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

I don't leave reviews very often, but in this case it is very much deserved. I had a very noisy garage door and it was time to replace my garage door opener. James Ward was my technician and I explained my issues and what I wanted done and explained everything in detail. Once everything was done I was skeptical how much of a difference the service would make. The system/door is 100% quieter. He even went over how to properly lubricate the moving parts to maintain the system. Would 100% recommend them for any garage door needs. They need to change the commercial that James is in to the 6 star review man, guy definitely takes pride in his work and it shows, give this guy a raise!

- John Brown

John, we are very pleased to receive your feedback and to hear of your experience with our technician James. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Our garage door repair was a great experience. We chose Precision mainly because they were the only company we called who was willing to come out on a Sunday (we discovered that our garage door wouldn’t operate late on a Saturday evening). We thought the price for the repair was reasonable and the technician who came out (John) exceeded all our expectations. He was knowledgeable, professional and made us feel as if he actually cared about our concerns.

- Nila Brown

Nila, we are very pleased to receive your feedback and to hear of your experience with our company and technician John. We thank you for choosing Precision Garage Door of Waco for your garage door needs.