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Dustin was knowledgeable, polite and explained what he was doing and suggestions of possible issues. Will use Precision on all garage issues in the future.

- Larry Vaughn

Larry, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Precision Doors has excellent reviews and this inspired me to call for an appointment. Paul Rightell installed a new garage door opener for me. He was very meticulous and precise with his install... respected my property, exceptionally polite and friendly. Made sure my garage was clean before he left. I am very happy with my new equipment. Paul excelled at being a superb representative for your company. I will definitely recommend Precision to my neighbors and friends and will call again should I have any new problems. Thank you for the opportunity to review Paul and your company. Constance Kowat

- constance kowat

Thank you for your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation.

Paul replaced the springs on my door about two years ago. It was really nice to see him again. He looked at what was going on and took care of the issue.

- Ed Klein

Thank you for leaving a 5 Star review! Your business is very appreciated.

Dustin was awesome to work with: a complete professional, he made sure we understood exactly what was needed to fix our system. Thanks for all your help and prompt assistance!

- Veronica Wyatt

Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!

On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!

- Brad Dickson

Brad, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

Quick service, extremely fair pricing!

- Dawn Coufal

Dawn, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

James was super friendly and very helpful. He walked us through all our options and all work was completed same day. Highly recommended & thank you for a great experience.

- Bart Thomison

I was floored that they came out same day I called for estimate. James was super nice & easy to talk to & understand. The company even sent me a Bio on him before he showed up. Which I've never seen this done before...so we felt like we knew him already. We lucked out when they had a door in-stock. And they could install it the following week. It made my husband happy because his Harley Trike was in the garage and was unable to ride it since the door was stuck shut after the cable broke. Very reasonable prices. So happy we found them.

- Dianna Presley

James was great! He explained everything really well and even fixed a preexisting issue with the door.

- Athena Brown

Athens, thank you so much for providing your positive feedback and leaving a 5 Star review! We appreciate you choosing Precision Garage Door of Waco for your garage door needs

I called on a Saturday morning and the door opener was up by noon same day. Excellent service by James. He walked through the process and was very thorough. Very positive experience from top to bottom.

- Michael S

Michael S, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your business. Thank you for taking time to leave a 5 star review!

Great service and Dustin did a great job repairing our garage door. Dustin explained what the problem with the garage door and gave me the information how to fix it.Very happy with fast service and great customer service.

- Steve Rodriguez

Steve, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

James Ward was completely professional from start to finish. Arriving on time and looking neat and professional as he Introduced himself. He had my job completed in a short time and explained what needed to be done in the future. Answered my questions on maintenance I had. Left area clean and neat. I want hesitated to call Precision for all my garage door needs.

- Sylvia Kimes

Sylvia, we are pleased to hear of your satisfaction with our technician James and to receive the kind compliments you have shared. Thank you for your review and for choosing Precision Garage Door of Waco for your garage door needs!

Dustin did an awesome job and explained everything he was going to do ! He was professional and very polite! We would definitely recommend Precision garage door !

- Tavis Phillips

James Ward was very knowledgeable, personable and a pleasure to work with. The experience with James and Precision was all I could have asked for and more. #QuietestGarageDoorInTown

- Michael Kellogg

Was extremely fortunate to have James Ward service my Garage Door, exceptional expertise and professionalism, extremely pleased with the service

- Doug Staines

WOW! This Company is all over taking care of their customers. From the communications both email, text and the Technician. Website is very user friendly. Technician James was SUPER. He kept us informed as to his EFT. Once on the jobsite he was very professional and informative. Explained the different packages for our needed repairs. Yes, I will recommend Precision Garage Door of Waco.

- Gary Schmiedekamp

Your tech did a great job troubleshooting and repair.

- Corey Johnson

James Ward did a great job.

- Jon Labrado

Jon, thank you for the 5 Star review!

We called Precision after a cable and springs on one of our garage doors broke. The technician, James, was at our home within an hour. He was very courteous and professional. He explained that he was going to evaluate the problem and present our options to us. He did this very clearly and presented our options including cost. We chose the door rebuild because it not only fixed the problem but also gave us a like-new door for a reasonable additional amount which was worth paying. James was able to complete the project at that time because he had all the parts in his van. He did an excellent job. We highly recommend Precision Garage Door Service.

- Susan Mccoy

Susan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

James W was very helpful in selecting the right door for my garage. Explained everything and made sure I understood the different options - was very professional..I was referred by my sister who used your services several months ago. Am excited to see the finished product. Thank you for the prompt response to my phone call..

- Irene Camarillo

Dustin Doyle is very courteous & knowledgeable.

- Lana Weeks

Thank you for you all's service call. Dustin Doyle (Technician) was very professional and informative. If we decide to use your service, we will be in touch with you. Your frontlines were cordial and polite and made us feel special. Thanks for your professionalism and advertisements.

- Robert Turner

Would totally recommend Precision Garage Door. I had a technician out the same day I called. John G of the Temple office was extremely helpful and friendly. We came up with a plan and am now waiting for my new garage door to be installed.

- Dolores Underwood

The service was good but I’m now having issues with the door that they repaired closing consistently. It’s pulling to one side and causing the door not the close without multiple attempts

- Major Alexander

They arrived within within 2 hours of my call for service. The enstaller had all needed parts on his and shortly had it install/ I was very happy with the cost and service.

- Donald Johnson

Donald, thank you for your review. We appreciate your business!

Dustin explained the issue. He was professional and efficient. Would ask for him again if I need any work Definitely would recommend your company.

- Deborah Ruttle

This is the second time I have used Precision. The first time was when I was selling my last house. Dustin came in and not only did he do a fantastic job he was very expedient. Before I could write the check he had installed the whole garage door opener. This time Dustin came back and retrofitted a torsion bar in my current new "old house". Once again he was prompt and replaced the torsion quickly and masterfully. All while being very polite and respectful. I'll be calling them back when I get ready upgrade my two garage doors.

- Mario Escajeda

Mario, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

My spring broke. The technician explained my options and the advantages of each one. I felt really good about the technician so I had him total rebuild the garage door mechanism along with putting in a new garage door opener. I had seen the technician on the tv advertisement being the 5 star guy and believe me after he was finished with the job there was no doubt he was the 5 star guy.

- David Alford

Arrived on time, completed work quickly, professional, adjusted chain, explained the repairs and laughed at my dumb stories.

- Garrett Nordyke

James Ward did an amazing job repairing my garage door. He was courteous and very professional. I highly recommended him with his expertise and quick response. I appreciate his knowledge of the problem. Thank you James for the excellent work you did.

- Irene Lyle