Read what people are saying
Precision Garage Door of Waco
about Precision Garage Door
has received 58 reviews, averaging 5.00 Stars:
I love there service and Paul did a awesome job on helping me with everything.. thank you
- Doris Snowden
Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!
James did an excellent job explaining the problem with the door and the reason a new door was necessary
- Russell Eberley
Thank you for recognizing our technician James with a 5 Star review. We are glad to hear that you are pleased with the garage door service you received and your business is very appreciated.
James, the installation technician was very professional and informative about the whole process and the product. We are very pleased with the quality of the opener and the workmanship.
- Richard Menchaca
We value your feedback and enjoy hearing of the professionalism in service and quality of product and workmanship that you received. Our customer's satisfaction is very important to us. Thank you for trusting Precision Garage Door of Waco!
Precision Garage Door of Waco did a very good job of replacing my broken garage door. The two workers were courteous, professional and efficient. They finished the job in less than two and one half hours. When finished they explained the function of the door fully. This door is functioning perfectly.
- Thomas Gauntt
Thomas, thank you for your review and update on your satisfaction with our Installation Team and the work they performed. We are so glad to have been able to assist with your garage door needs and your business is very appreciated!
Mr Gallerano, John was very professional and answered all questions my wife and I had. We are very satisfied with his job and will be recommending him with any and all of our neighbors and familly. Job well done From a Retired US Army Veteran
- Hector Casillas
Thank you, Mr. Casillas for your dedication and service to our country. We are grateful to have had the opportunity to provide service to you and your wife and appreciate your recommendation of our technician and company to others. Thank you for the 5 Star review and for being our valued customer!
Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.
- Joel Leaver
We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!
My husband and I saw an advertisement on TV. We called Overhead Garage Doors, but they weren't answering their phones, so I left a voice mail. Then I called Precision Garage Doors, made an appointment and in two hours the guy was calling me to tell me he was on his way. Paul arrived and did such a great job explaining to me what was wrong with our garage door. We approved him doing the repairs the same day! Hooray! He was a great guy, didn’t at all feel like we were being taken advantage of and our door is now so quiet and smooth. Thank you Precision and Paul for taking such good care of us and so quickly! Btw, we still haven’t heard back from Your competitor.
- Sandy Robbins
Sandy, we are so pleased that you chose Precision Garage Door of Waco for your garage repairs. We appreciate your kind comments about your experience and are glad to have been able to provide service. Thank you for being our valued customer!
Harker Heights, TX
I was so impressed that John came from Waco area during rush hour & was able to repair the broken cable hardware in the initial visit. We have specific recommendations for a future fix when needed.
- Martha Diamond
Thank you for choosing Precision Garage Door of Waco and taking the time to recognize John with a 5 Star review! We are so glad to have been able to provide service for your garage door needs.
Copperas Cove, TX
Picked it up in an area search. The tech was very professional, and would recommend your service to others.
- Peggy Cheney
Peggy, thank you for your feedback and recommendation. We appreciate your business and thank you for choosing Precision Garage Door of Waco.
Excellent job. The tech was very friendly and knowledgeable. He explained everything.
- Eddy Phillips
Eddy, thank you for the 5 Star Rating and for trusting Precision Garage Door of Waco!
I found your company by searching for Liftmaster garage door opener repairs. It worked well until i had my metal garage sprayed with insulation. Your technitian said he doesn't repair commercial doors which I wasn't aware that it was. Although he was able to fix my problem by readjusting the door sensor at the bottom of the door which was probably moved when my garage was insulated. And I also appreciate the discount for being a wife of a first responder. My husband was a fire fighter.
- Linda Henderson
Linda, thank you for choosing Precision Garage Door of Waco for your garage door needs. We appreciate hearing that your husband was a fire fighter and are happy to have been able to honor him with our First Responder Discount. We are glad to have you as our valued customer!
John is awesome. No pressure to sale, he went over everything step by step and is so knowledgeable. He gave me several options to choose from and they all were broken down in detail. Enjoyed the visit with John and he did an awesome job fixing my garage door. Thanks again John !
- Robert Adams
Robert, we are pleased to hear that you were happy with John's service and appreciate you leaving a 5 Star review. Thank you for your positive feedback and for trusting Precision Garage Door of Waco with your garage door needs!
- Steven Wriedt
Thank you for providing 5 Stars for us! We appreciate your business.
From my first phone call to the time the technician James left my home, I received nothing but top notch service!
- Angela Emerson
Angela, your review means so much to us. Thank you for trusting Precision Garage Door of Waco!
Dustin Doyle responded on our request for service. He arrived on time, assessed the problems with the opener and immediately had suggestions on how to rectify the problem. His suggestions included the installation of a new opener, springs and rollers, all of which were completed in about an hour and a half. The end result gave us a new, very quiet and efficient garage door installation, and one that is far superior to the previous opener. Many thanks go out to Dustin and his efficient and timely handling of the installation.
- Kevin D.
Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!
James was Awesome, and a pleasure to work with. He represents your company well.
- Michael Dorsey
We appreciate hearing what our customers have to say very much. Thank you for the 5 Star review!
Copperas Cove, TX
James Ward was the technician, and he was precise in his explanation. He was extremely polite and professional. I hope every technician is as professional as James Ward. He's a fine example to represent your brand. Thank you, Precision, for your repair and service. PS The service you provided was springs, rollers, bracket, bearings and adjustments.
- Terry Caston
Terry, thank you for sharing your positive feedback and kind comments regarding our technician James and the service he provided. We appreciate you taking the time to recognize James and we are glad to hear that he was able to take care of your garage door issues efficiently.
Called a few places trying to get someone out same day and was so happy when James Ward showed up! I received a short bio & phone call prior to his arrival, which was so nice. He was super friendly & knowledgable & although we had to replace the opener, the new one has all the latest perks & technology & is super quiet!! James worked quickly and did a great job installing the new opener. After, he made sure we knew how it worked & showed us all the new features, including setting up our new camera & keypad. He even sat in our cars with us to reprogram our car opener buttons! He went above and beyond what was expected & we really appreciated that! If I need any further garage repair or service, Precision is definitely who I’ll call & I’ll be asking for James!
- April Rice
April, it absolutely makes our day to hear that James was able to provide you with exceptional service! We appreciate you taking the time to leave such positive feedback and we are thankful to have you as our valued customer!
Dustin did a great job installing our garage door opener. Very courteous and professional.
- Ted Satcher
Ted, we are so pleased that you were happy with Dustin's service. Thank you for leaving a 5 Star review!
The technician Paul Lightell was awesome. Very professional courteous and knowledgeable. I would highly recommend him and your company.
- Wendell Porter
Thank you for sharing your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation. Thank you for allowing us the opportunity to provide service for your garage door needs.
JOHN was absolutely wonderful with his service today. In fact, everything, from our initial call to receiving an electronic invoice has been outstanding. We have business cards from Precision which we are happy to share with others. We deeply appreciate the good care and service. It is so wonderful to have a garage door that quietly opens and closes and is reliable. I highly recommend Precision Door Service to others.
- Grady Cox
Thank you for choosing Precision Garage Door of Waco. We are very pleased to hear that you were happy with the service you received from our technician John. Your feedback is valued and the recommendation of Precision to others is greatly appreciated.
This was our first time using Precision. Our old company was unable to come today, and we called another company. The technician from the second company did not seem to want to do the work on replacing the old type of "dangerous" smaller springs, and he actually told me about Precision! Your technician, James Ward, then came and presented a different approach to completely replace the door, etc. and why that was better in the long run. James was very professional in his company uniform, appearance, clean truck, and information he gave me and my wife. James explained fully in detail the issues we were having with our main garage door, as well as, with our detached garage door. He patiently took the time to answer all of our questions, as the garage door problems just became evident today. His friendly personality was also a plus, and he made us feel comfortable in making an unexpected large purchase on the spot today for a complete new detached garage door. Also, he called in to the office to check on availability, etc. and to make it happen for installation the next day. James explained the problems both of our garage doors had and why further issues would likely happen relatively soon. We were impressed and decided to be placed on your annual check up for both of our garage doors. We will likely be buying a new main garage door in the near future if possible. James gave us all the information on a new main garage door too. My wife and I would like to request that James Ward be assigned to our account for all future service. Thank you, David and Edna Fitzpatrick 615 Harvest Lane McGregor, Texas 76657
- David Fitzpatrick
We are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service James provided. We are pleased to hear that he was able to provide a long term solution for you and that the new garage door was installed the next day. We are more than happy to assign James as your dedicated technician and look forward to providing your family with exceptional garage door service for years to come.
James was on time and ready to go to work!! He quickly assessed the job and had real time solutions and product in hand!! There were no trips to Lowes to get what he needed!!!! We now have a new updated system and I made a new friend!!
- Toby Johnson
Toby, we are so glad to hear that James was able to provide seamless service in an efficient way. James enjoys what he does and having made a new friend in the process is such a great compliment. Thank you for your business and for taking the time to leave a 5 Star review.
PAUL, DID A COMPLETE REBUILD OF MY GARAGE DOOR OPENER. I AM VERY IMPRESSED WITH PAUL AND PRECISION. VERY PROMPT SERVICE, YOU GET MY HIGHEST RECOMMENDATION. JAMES ENYEART
- James Enyeart
James, we greatly value hearing that you are impressed with our service and thank you for trusting Precision Garage Door of Waco. Your business and recommendation are both very much appreciated!
Saturday morning our garage door started rumbling and would stop not even half way down. I booked online thinking I’d hear from them Monday but so happy John could come that same day. He wasn’t able to do the work then but scheduled for Monday. They showed up in time frame that stated & within 1.5 hour had installed a new opener and more sturdy parts for the double door. It runs so smooth and it has all the latest bells/whistles—my daughter already programmed her iPhone to control. I wasn’t planning on spending but this is an investment in the confidence I have now. Thank you Precision!
- Jane Kimball
Jane, thank you for taking the time to provide a review regarding your experience with us. We appreciate your feedback and are very happy to hear that you are enjoying your new garage door opener. Thank you for choosing Precision Garage Door of Waco and for being our valued customer.
I really appreciated the attention to detail and professionalism of the service rep. Paul did a great job explaining the options for our garage door. When we have the funding for other parts not serviced this time we will call again! Highly recommend.
- Matthew Glasson
Matthew, we are happy to hear about the service Paul was able to provide and appreciate your positive feedback. Thank you for taking the time to leave a 5 Star review and recommendation for our company. We appreciate your business and look forward to providing service again when needed in the future.
Copperas Cove, TX
My opener broke (motor broke a sproket off), I chatted with Precision Door and they sent out a technicianwirthin 1 1/2 hours. Mr Paul Lightell called me and gave me his ETA and i told him the problem. He gave me 3 actions he could do to fix the problem, all very resonably priced. He said it would take about 2 hours to replace the motor, rail, all the sensors and add another spring. Paul was done before the 2 hours and it was amazing all he did. Thanks Precision Door I will definately recommend you to anyone that needs a garage door fixed.
- Jeffery Hampton
Thank you for your feedback regarding the service received from our technician Paul. Your time is valuable to us and we appreciate hearing of your positive experience. Thank you for leaving a 5 Star review and for your recommendation of Precision Garage Door of Waco, both are greatly appreciated.
I don’t typically write reviews but I was blow away by the service I got from Precision. To start, John contacted me ahead of time to let me know exactly when he would be arriving, and even asked if there were any snacks and drinks that he could bring me from the connivence store. Never have I ever encountered a service technician offer to bring me something. I also received a text message with a small profile of John, how long he had been with the company, things like that which helped me know a little bit more about the person who was going to be assisting me with my issue. When John arrived he was very friendly, offered several options, talked me thought everything he could do, and was just so friendly. After deciding on what needed to be done he completed the job quickly, helped walk me thought what he did, and even provided me his number to call if I had questions or needed additional work. He even left me with a can of lubricant so I could occasionally spray down the rails and henges to make sure everything continued working. Overall I am very impressed with my experience with Precision and specifically John. If I ever have another issue with my garage door or need to upgrade I will definitely be calling Precision and specifically asking for John.
- Nicholas Crawford
Thank you for taking the time to recognize John and the service he provided. Your feedback is valuable to us and your recommendation is very appreciated. We are so happy to hear of your experience and we thank you for leaving such a wonderful review.
My service technician John was very nice and courteous. John was very informative and knowledgeable. Thanks John you made my day.
- Chameka Mitchell
Thank you for your feedback regarding the service you received from our technician John. We are happy to hear about your experience and to receive your 5 Star review!
Great service, financial options, very professional, and mainly, on time!
- Guillermo Parris
We value your feedback and 5 Star review! Thank you for allowing us the opportunity to serve you.