Garage Door Repair in Waco

Randy Kinsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I rarely do reviews, but this time I will make an exception as the service was above and beyond. I called to schedule a service to help program on-board vehicle remotes the the garage doors, and the office told me they could have someone here within 4 hours (what?) The tech called me about 30 minutes later, said he had a cancellation, and asked if he could take care of the service in about 20 minutes. (yes) Tech worked with me to get the Jeep Grand Cherokee and Dodge Ram programmed (had a few issues, turns out one of the remotes we had wouldn't program the vehicle so we used the second remote) and also programmed the entry gate. I asked your tech to troubleshoot the noisy garage door, turns out the rollers were all completely worn out, (he took the time to show me) he quoted pricing for replacing the rollers while he was here (had them on the truck) and he replaced them in about 5 minutes. He also adjusted the door spring and lubricated everything. My only issues is that I did not get a card from the tech so that I could name him in this review, but please look up this service and let him know I was impressed, (and that is not an easy thing to accomplish) Thank you for a great service call!

Andy Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician James arrived at our house to fix fallen garage door, he was very professional and explained in detail how he was going to fix and what parts were needed, he completed in a very timely manner, could not be more happy with the service we received, Andy J

Mario Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josey was my technician today and provided outstanding service. He was extremely knowledgeable, worked quickly, and left the work area completely clean. I really appreciate the great work!

Eddie Grayson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision because I am familiar with the name. I know they will stand behind their work. I know they are honest as well. My technician James was amazing. He was professional, courteous, friendly and knowledgeable. James introduced himself and immediately went to work. James explained in detail what needed to be done and what he recommended. He was basically in and out. He knew exactly what he was doing. Highly recommend James.

Alan Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland was very knowledgeable, professional and with his words and him being with precision 18 years I can tell he loves that company. He arrived, diagnosed my problem, explained everything fully and fixed the issue. Thank you Bill. And thank you Precision. I will definitely be using this company again for all of my garage door needs.

Melanie Hix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen the TV commercials, I wanted to give them a call. They were truly professional. Gave estimate and was able to fix that day. Gave me updates during process. Truly an professional, experienced company. Would highly recommend!

Barbara A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with my service and repair today. Josey called to let me know he was arriving at a specific time. Polite and patient to answer my questions. He made some suggestions that will make things easier. I appreciate that! I would highly recommend them.

Kevin Willburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Return customer and they treated me right the first time very fast when you call and need service. James and his co worker helped me out and told me what needed fixed and even scheduled a return service to fix it the next day.

Chase Massingill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were professional and knowledgeable. They presented me with a few options to fix the issues we were experiencing and once we chose the suitable option, they completed the installation well and in a timely manner.

Ed Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill did a great job fixing my garage door opener. He was very professional and it didn’t take much time at all. He called ahead of time and gave me heads up before he got to my house. I highly recommend Bill and precision garage.

Audrey Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My expectations was exceeded. The repairman was very courtesy, kind and professional. Thank you. A. Smith

Denal Russell-green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland was knowledgeable and prompt. My situation was evaluated and corrected quickly and everything was clearly explained. I would definitely recommend your service! Thank you

George Ruhl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was fantastic! Fixed our garage door issues quickly and efficiently. Explained why our door would not go up throughly, honest and open conversation. Excellent job!

Jean Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is Terrific!!! Appreciate his quick professional work. Love our garage doors!

Spencer Kraemer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was incredible in how quickly he repaired not one but two of my garage doors. He was clear and concise in how he explained what repairs were needed. I would use Precision again!

Hazel Temmen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was very friendly and explained what needed to be done and things to watch for in the future. He also showed me how to fix an issue from a previous company who had worked on my door before. I would definitely use them again. They have a wide range of hours available and were able to fix my door on the same day I called them.

John Lunger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Spring broke at 5:00 pm, called, had appointment next morning. Justin came out, explained everything and replaced 2 springs in 30 minutes. A lot cheaper than I thought it would be. I would highly recommend precision for all services.

Brian Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was prompt, let us know when he was on the way, and did a great job repairing my garage door.

Justin Thornock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was extremely professional & quite the Gentleman exceptional service!!

Malcolm Falconer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great. He explained everything in detail and exactly what he was doing. Eventhough I didn't opt for the full service, he was very understanding, professional and courteous!! Thank you James!!

Aimee Baack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted Precision on a Saturday and had an appointment for Monday afternoon. The technician was very knowledgeable and walked me through all the options for how to fix the springs on our garage door.

Ryan Raben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience from start to finish. The company met all of my expectations and successfully solved my problem. James was especially great. James was courteous, professional, and very helpful throughout the entire process. James provided a clear explanation of the issues I was having and gave me an honest quote with options. I used neighborly to find the company and saw a very high rating. I was also impressed on how quickly a tech was available to come assess my garage.

Debrah Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I at first was upset. My spring repair turned into needing a new door. However, I really appreciate Sean and your company's concern for our safety. So I am eagerly awaiting my new garage door.

Scott Cornelison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I always get three quotes when it comes to repairs. I had a discontinued garage door opener with a shredded belt. No after market parts. Therefore, I put away my McGyver, DIY belt and had a pro look at it. The technician (Justin) was professional and personable. The other two quotes were within the price range. Justin performed a clean install and all around great job. I would highly recommend.

Susan Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryland actually came before the scheduled time, assessed the problem and corrected it. He made sure everything was working correctly before leaving. I appreciate his attention to detail.

Shirley Becher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision mainly because of their TV ads. The guys are always smiling, especially James in the AD. The fact that they can respond in the same day was the other reason. The work was done quickly and Justin was very polite and knew his business. he completed the work in record time. I am so glad I trusted Precision to get my garage door back in working condition in record time.

Patricia Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate the quick response and repair! The technician was courteous and professional. All repairs were done quickly. Communication between the company and myself was very prompt, detailed and professional. I am very pleased. I found my overhead door company for life!

Elizabeth Buege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke at 5pm so I found Presicion and booked an appointment for the next day. Justin was a wonderful tech who came out and provided excellent service and within 2.5 hours of arriving my garage was better than when I purchased my home. The spring was the only thing that was broken, but the rest of the components of the garage door, other than the physical door itself or all old and in disrepair, so we ended up replacing all of it. Extremely happy with my service and would highly recommend.

Inge Daniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Tech was professional, knowledgeable and very helpful. Will recommend anytime.

Christina Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech James did an excellent job in a short amount of time.I couldn’t be happier.