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Read what people are saying
about Precision Garage Door

Precision Garage Door of Waco
has received 263 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin's was very knowledgeable quick thank you for prompt service

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A Response from: Patrick Behrens

Brenda, your positive review and 5 Stars are very appreciated.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. James was very professional and thorough when explaining all the details regarding my garage door. He clearly outlined three courses of action and explained what each entailed. He also called ahead of time to ask if he could arrive earlier than scheduled. Upon completing the repairs, he reviewed the work done and explained the warranty as well. I highly recommend James Ward for any garage door repairs and will definitely call him again if any issues arise

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A Response from: Patrick Behrens

Gilberto, we appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dusty was professional and very informative. Showed me the replaced parts so I could see them for my self. Would recommend Precision Garge Door!

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A Response from: Patrick Behrens

Bridget, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent

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A Response from: Patrick Behrens

Susan, thank you for the 5 Star review and for the recognition of our technician James.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John made this an excellent experience. Very professional. Gave me options and went over and above.

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A Response from: Patrick Behrens

Larry, we appreciate you taking the time to provide your feedback and are happy to hear that you were pleased with the service received provided by our technician John. Thank you so much for your review and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Representative was timely and knowledgeable.

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A Response from: Patrick Behrens

Brian, we appreciate hearing of your experience. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is definitely a professional at his trade. We got our bang for our buck with the new garage door opener.

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A Response from: Patrick Behrens

Greg, we are so pleased to receive your review and to hear of your positive experience. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We saw the Precision Door Service commercial on t.v. and went online to schedule service when our garage door springs broke. They were there the next day and the technician was very friendly, professional and fast! We are very pleased with the service and price and highly recommend Precision Door Service!

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A Response from: Patrick Behrens

James, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James, did a great job doing torsion conversion with new spring repairing our garage door that was no longer opening. He was fast efficient and knowledgeable. Will use him again!

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A Response from: Patrick Behrens

Monica, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 01/24/2025
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a good job.

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A Response from: Patrick Behrens

Chris, we appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James ward was a very through technician. He explained everything prior to starting work. He was very efficient and finished quickly. Thank you James. We appreciate all you did for us.

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A Response from: Patrick Behrens

Linda, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for all your help.

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A Response from: Patrick Behrens

Dwayne, thank you for the 5 Star review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I selected precision, garage door, simply based on your online rating and the reviews. Your tech that came out initially to assess the damage to my door and determine what needed to be done was very professional. Your installer that came out was also very professional. Both showed up on time, we’re friendly, and knowledgeable of their craft. Your office staff is also spot on. I couldn’t be more pleased with how the entire situation was handled and corrected.

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A Response from: Patrick Behrens

Robin, we are very pleased to receive your feedback and to hear of your experience with our company, technician and installer. We are happy we were able to assist you! We thank you for choosing Precision Garage Door of Waco for your garage door needs! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the moment I called, my experience with Precision Garage Doors was amazing. Highly professional company that cares about customers. Dustin was our technician and I can’t say enough great things about the service we received from him. Very knowledgeable, courteous and did an amazing job! Thank you, I will highly recommend your company and will use only this company for all my future garage door needs.

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A Response from: Patrick Behrens

Jennifer, we greatly appreciate hearing of your satisfaction with our company and the services provided by our technician Dustin. Thank you for your recommendation of Precision Garage Door of Waco! We appreciate your business!

Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

didnot purchas a new door, James Ward was the nicest man I meet in a long time

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A Response from: Patrick Behrens

Mack, Thank you for the recognition of our technician James we appreciate the kind words. Thank you also for leaving a 5 star review.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our day started with coming home in Belton from the grocery store and our garage coming off the rail in multiple spots on the left and right side along with the cable getting all knotted in the wheel. We reached out to Precision at 9:00am in a panic after searching garage door repair near me and the call center said someone could be out between 10:00am and 12:00pm. At 10:27am we got a courtesy call from John Gallerano that he was on his way from Waco and would arrive by 11:30am which he did! Between the time we called Precision and John arriving my spouse and I had spent the time in between working on the garage and were able to get it back in the rails and the cable unknotted and attached back to the garage door. When John looked at it he made recommendations oh how to repair it to where it was better constructed and also what it’d cost to replace it with quality as opposed to builder grade. He took the time to explain everything thoroughly and was very knowledgeable and patient with us and all our questions. He even after handing us both quotes offered to tune things up on the existing garage door and its components temporarily for free just so it’d work properly while we contemplated on the what path to proceed with. Ultimately the decision was made to meet with him in a week at the Precision office in Waco as the quotes provided were quite expensive for our budget and would be a very large investment for our family. Once he left at 2:00pm we knew based of our first experience with John that if we chose to proceed with Precision we were confident it would be done right and by a company who cares.

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A Response from: Patrick Behrens

William & Leah, we are so pleased to hear of your experience and to know that John was able to provide you with great service. We appreciate you taking the time to leave your positive review and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick assistance on my door issue with various options to remediate the problems and costs. James Ward was my technician of which was very courteous, fast, and professional . Highly recommend for all garage door repair needs.

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A Response from: Patrick Behrens

Phillip, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services and for trusting Precision Garage Door of Waco for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

George is always so helpful and nice. He is obviously very knowledgeable also!

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A Response from: Patrick Behrens

Donna, we greatly appreciate hearing of your satisfaction with our technician. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really wish I'd had them install the garage door opener from the jump. They'd have done a far better job and I never would have gone through all the issues I've experienced since it was initially installed. The gentleman they sent out was very easy to deal with, never pushed me to do more than the sensor repairs that I needed, but did make recommendations for future considerations. I will definitely use them for all my garage door repairs in the future.

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A Response from: Patrick Behrens

Julie, we are very pleased to receive your feedback and to hear of your experience with our technician Paul. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an excellent job tuning up my garage doors.

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A Response from: Patrick Behrens

Tim, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Although I just met Dustin I can tell he is an exceptional man, with character and a strong work ethic. Your company should be proud to have this type of service technician on your staff. Dustin listened to what I needed and was able to find me a garage door in stock at your facility to meet my needs. He also recommended a few things to make the install go smoother that I can do myself. Thank you Dustin!!

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A Response from: Patrick Behrens

John, we are very pleased to receive your feedback and to hear of your experience with our company and technician Dustin. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they were open on the weekend when most local companies are closed. James was fantastic! Firstly, he arrived 2 hours early. Then he explained why my spring broke and gave me three different options to choose from for the repair. I chose to upgrade the springs, cable, and the rollers. The work was performed quickly and James explained everything as he went.

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A Response from: Patrick Behrens

Scott, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional service and great customer service. I appreciate the support and John is a great person who took the time to explain the process start to finish. Thank you.

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A Response from: Patrick Behrens

Dom, we are very pleased to receive your feedback and to hear of your experience with our company and technician John. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! I had a real mess with my garage door and your technician, James, provided excellent and prompt service to fix my problem. He was very professional and friendly. I would highly recommend your company to anyone in need of your services. Judy E.

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A Response from: Patrick Behrens

Judy, thank you for such a wonderful review! We appreciate your kind comments and recognition of James. Thank you for recommending Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give James Ward and Precision Garage Door of Waco all of my thanks and support for the service provided. I recommend them to anyone needing a fast, gracious and knowledgeable experience with replacing or servicing their garage door(s). James was patient, informative and made sure he walked me through what needed to happen. Thanks again!

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A Response from: Patrick Behrens

Medina, we are very pleased to receive your review and to hear of your positive experience with our company and our technician James. Thank you for your recommendation and for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to find, 24 hour service. Someone, a real person, answered the phone! The technician was courteous, knowledgeable and explained everything to some detail. Gave options as well as some advice. The service was quick and neat. I believe we have found our "go to" when it comes to our garage door issues as well as replacement from now on. Thx!

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A Response from: Patrick Behrens

Dean, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hitting your garage door with your golf cart, even at a crawl, disabled our garage door. Living in a small community like Salado I felt lucky because we have a local garage door repairman. Unfortunately being close to Christmas they must have had other plans because after taking my call, they dropped me like a hot potato. I did a quick search 2 days later and found Precision. While I was reading about them, I saw a "Schedule an Appointment" button to click and they had an appointment available THAT DAY. I clicked it and soon received a call from the office confirming and about 30 minutes later, John Gallerano called and said he had a cancellation and could come EVEN EARLIER. Score! I told John what had happened and once he started, it was about 20 minutes later and voila, garage door fixed. John was kind, personable, understanding and a good listener. I would not hesitate at all in referring you to them.

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A Response from: Patrick Behrens

Halford, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician John! We are grateful that you chose Precision Garage Door of Waco and that we were able to assist you with your garage door repair during this busy season! We appreciate your recommendation of Precision Garage Door of Waco and the 5 star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Ward is hands down the most respectful and polite individual I’ve had the pleasure of doing business with in quite a long time. In a time where that seems to be long gone, it is nice to see good people doing honest business. He was very clear on my options, explained what came with both very clearly and had it repaired in less than 2 hours. I will be recommending him and this company to anyone who asks. Thanks again and have a merry Christmas.

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A Response from: Patrick Behrens

Lane, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for recommending Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was wonderful! Arrived bright and early on a Saturday morning, was super knowledgeable about his craft, and offered multiple solutions to our problem, based on what we could do at the time. Will definitely be calling back for a full rebuild after the holidays!

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A Response from: Patrick Behrens

Riley, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco, we look forward to servicing your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recomend precision garage door service for all your garage door needs. James just finished repairing the springs on our door and did an excellent job. James also walked me through every part of the garage door system and gave me tips on do-it yourself maintenance. Thank again James, you definitely are a master of your craft and will call you for any future garage repair needs.

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A Response from: Patrick Behrens

Thomas, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

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Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712