Read what people are saying
about Precision Garage Door in:
Hillsboro Area, TX
Precision Garage Door of Wacohas received 7 reviews, averaging 4.29 Stars:
Clifton, TX
Donna, we greatly appreciate hearing of your satisfaction with our technician. Thank you for the 5 Star review!
Abbott, TX
I would give Precision Garage Door Service of Waco a minus 5 stars if possible. Yesterday John and Asa came to our house. We wanted to see if one of the garage door openers could be repaired. I was having issues with any of the remote openers working. They came in and immediately told us that the circuit board was bad in the one having problems. They also recommended for us to replace both garage door openers, when only one was having issues. They never checked the motor or tried to reprogram it. They also told us that we really need to replace the rollers, the spring, the center bearing, and the torsion cable, plus the motor. Our estimates ranged from a Linear opener for $547.15 to $1,715.43 for a Liftmaster opener with all the above being replaced. We told them we would discuss the estimates and get back with them. We called Overhead Door Company of Waco to get a second estimate. The technician first tried to reprogram the remotes before giving us an estimate for a new opener. He was successful with this. He also inspected the rollers, spring, and cables, and told us nothing needed to be replaced. While he was here, since we were going to pay for a service call anyway, he did routine maintenance on both doors. This was at a cost of $110.00. The doors are working perfectly now! My advice is to BEWARE of Precision Garage Door Service of Waco.
- Albert Srubar
Albert, thank you for your recent feedback. I appreciate you taking the time to speak with me and providing more insight as to what took place during your recent service appointment. As discussed during our phone conversation, our number one priority is taking care of our customers and providing the best quality products and service possible. I would like to apologize for not meeting that standard for you. Although other companies may differ in their approach, we prefer to offer long-term solutions rather than a temporary fix that could potentially result in bigger issues in the future. The long term solution of replacing your garage door operator which has a motor that is 20 years old was offered for this reason. We are always looking for better ways to improve our level of service and expertise and your input helps us to achieve that. We appreciate you having contacted us for service and if you should have any other issues with your garage door, it is our hope that you may consider giving us the opportunity once again to earn your trust and business in the future.
Clifton, TX
We did purchase 2 of your garage door openers. James the gentleman that came to our home was a True Gentleman Very personable and answered all the questions we had. After we decided on the type of openers he started to take old ones down and replace with the new ones. James is very polite and knowledgeable about the products. After installing the new openers he programmed everything to them. If all your employees are as great as James you have a hell of a great company. Again thanks.
- Kippi andJames Wigington
We are so very pleased to hear that you have had a great experience with our company and appreciate your recognition of our technician James and his service. Thank you for taking the time to leave your kind comments. We are glad to have been able to provide service for your garage door needs!
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Abbott, TX
Everything was great James Ward your tech did a great job He replaced springs and cables and did great work as i watched him do what he does and asked questions as he worked Over all great work and really great to call and make an appointment the same day Thanks Craig Sustala
- Craig Sustala
Craig, thank you for your valued feedback and 5 Star review regarding the same day service that you received. It makes our day to hear that James was able to provide great service for your garage door needs. Thank you for trusting Precision Garage Door of Waco!
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Valley Mills, TX
We had a garage door problem and called for an appointment. Dustin came very promptly as scheduled. He was professional, kind and polite. He evaluated the problem, solved it and we were pleased he was able to take care of the issue of our door. If we have an issue later with the door, we will definitely call Dustin for his expertise. We highly recommend Precision.
- Ted Ware
Ted, we appreciate you taking the time to leave such a great 5 Star review for our technician Dustin. We are so pleased to hear of your experience and your recommendation is a highly valued compliment that is greatly appreciated. Thank you for trusting Precision Garage Door of Waco!
Whitney, TX
Was prompt on time ! Very knowledgeable on my repair! Didn’t take much time to do repair! Will definitely use again if needed!
- Garry Ward
Garry, your review is appreciated and your recommendation of Precision Garage Door of Waco is very valuable to us!
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Clifton, TX
James was great to deal with…
- Tony Fernandez
Tony, thank you for leaving a review and for the opportunity to provide service for your garage door needs. We appreciate your business.
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George is always so helpful and nice. He is obviously very knowledgeable also!
- Donna Bullard