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Read what people are saying
about Precision Garage Door in:

Waco Area, TX

Precision Garage Door of Waco
has received 66 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Great service the same day we called. James was extremely courteous and knowledgeable.

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A Response from: Patrick Behrens

Kathy, thank you for leaving a 5 Star review for us! We are pleased to hear that James was able to provide you with great service and your business is very appreciated.

Service Provided:
Garage Door Opener Install

Review:

From the time I called to set an appointment to the time the tech Dustin left, I had an excellent experience. Precision and Dustin will be servicing all of my garage needs going forward.

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A Response from: Patrick Behrens

Eric, we appreciate your kind comments regarding the experience you had with our company and the service received from our technician Dustin. Thank you for the 5 Star review and for making Precision Garage Door of Waco your preferred choice for garage door services now and in the future.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

We feel that our service technician Dustin, was very professional, knowledgeable, and friendly. He showed up and went right to work in performing an inspection and maintenance of our garage door & opener. The good news is that he accomplished our primary expectations as to the functionality and noise reduction of the door. He also provided us with a couple of quotes for us to consider that will further improve our garage door operation and longevity. Dustin, thank you for a job well done.

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A Response from: Patrick Behrens

We appreciate you taking the time to provide your feedback and are happy to hear that you were pleased with the service received from our technician, Dustin. We value your comments and thank you for trusting Precision Garage Door of Waco with your garage door needs!

Service Provided:
Garage Door Repair

Review:

Paul came and view the problem for my garage door not operating. Very pleasant, very knowledgeable and took care of the problem without any delays.

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A Response from: Patrick Behrens

Jim, we are extremely pleased to hear of your experience with our company and technician Paul. We appreciate you choosing Precision Garage Door of Waco for your garage door needs and thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I emailed Precision Door when my motor went out on my garage on Christmas Day. In a short time they responded and were out at my home the next morning. They surveyed the problem and replaced my garage door motor and installed a new one. I was extremely pleased with every aspect of their service from first contact to completion as well as prices. I highly recommend them to anyone needing repair or replacement of a garage door.

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A Response from: Patrick Behrens

Roy, we are so pleased to hear of your experience with Precision Garage Door of Waco. We appreciate your business and thank you for the recommendation of our company to others!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Paul very personable and thorough. He explained what I needed and then gave me a written quote prior to repairing my garage door. Very satisfied with the service and the quick response. After calling Precision, they were at my house within an hour and a half getting my garage door repaired. I highly recommend Precision if your in need of a garage door, opener, or repairs.

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A Response from: Patrick Behrens

Donald, thank you for taking the time to share your experience with us. We greatly appreciate your review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional installation.

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A Response from: Patrick Behrens

We appreciate your business and thank you for leaving a 5 Star review.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

Fast service. James Ward is a knowledgeable and friendly associate. Did an excellent job

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A Response from: Patrick Behrens

We are happy to hear that you received fast and excellent service from James and we thank you for choosing Precision Garage Door of Waco. Your business is greatly appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Response was prompt. James did a very good job.

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A Response from: Patrick Behrens

Ron, we appreciate your business and thank you for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Review:

My garage door system was very old (2007) and I was due for a new one. Dustin listed out all of my options very clearly and made recommendations. I always appreciate when a company's focus is creating a solution and not selling me something. Dustin gave me a pros and cons list of replacing some things now vs waiting, but he created the necessary trust that I went with his recommendation. I will never use anyone else but Precision now, although hopefully I do not need to call them for a very long time!

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A Response from: Patrick Behrens

We are grateful for you having taken the time to share your experience with us regarding the service you received from our technician Dustin. We are glad to know that he was able to offer options to assist with finding the best resolution for your needs. We appreciate you choosing Precision Garage Door of Waco and are happy to have you as our valued customer.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

John was extremely nice and polite. I was impressed with his knowledge of everything he knew regarding each part of the door and the purpose it serves. I really appreciated everything he did. It is so refreshing to meet someone with manners. I have had some really rude people working on different things around my house. Thank You John!!!

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A Response from: Patrick Behrens

Thank you for your kind comments regarding the service received from our technician John. We are happy to hear of your positive experience and appreciate you choosing Precision Garage Door of Waco and leaving a 5 Star review!

Service Provided:
Garage Door Opener Repair

Review:

I love there service and Paul did a awesome job on helping me with everything.. thank you

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A Response from: Patrick Behrens

Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!

Service Provided:
Install Garage Doors

Review:

James did an excellent job explaining the problem with the door and the reason a new door was necessary

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A Response from: Patrick Behrens

Thank you for recognizing our technician James with a 5 Star review. We are glad to hear that you are pleased with the garage door service you received and your business is very appreciated.

Service Provided:
Garage Door Repair

Review:

I found your company by searching for Liftmaster garage door opener repairs. It worked well until i had my metal garage sprayed with insulation. Your technitian said he doesn't repair commercial doors which I wasn't aware that it was. Although he was able to fix my problem by readjusting the door sensor at the bottom of the door which was probably moved when my garage was insulated. And I also appreciate the discount for being a wife of a first responder. My husband was a fire fighter.

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A Response from: Patrick Behrens

Linda, thank you for choosing Precision Garage Door of Waco for your garage door needs. We appreciate hearing that your husband was a fire fighter and are happy to have been able to honor him with our First Responder Discount. We are glad to have you as our valued customer!

Service Provided:
Garage Door Repair

Review:

John is awesome. No pressure to sale, he went over everything step by step and is so knowledgeable. He gave me several options to choose from and they all were broken down in detail. Enjoyed the visit with John and he did an awesome job fixing my garage door. Thanks again John !

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A Response from: Patrick Behrens

Robert, we are pleased to hear that you were happy with John's service and appreciate you leaving a 5 Star review. Thank you for your positive feedback and for trusting Precision Garage Door of Waco with your garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Dustin Doyle responded on our request for service. He arrived on time, assessed the problems with the opener and immediately had suggestions on how to rectify the problem. His suggestions included the installation of a new opener, springs and rollers, all of which were completed in about an hour and a half. The end result gave us a new, very quiet and efficient garage door installation, and one that is far superior to the previous opener. Many thanks go out to Dustin and his efficient and timely handling of the installation.

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

JOHN was absolutely wonderful with his service today. In fact, everything, from our initial call to receiving an electronic invoice has been outstanding. We have business cards from Precision which we are happy to share with others. We deeply appreciate the good care and service. It is so wonderful to have a garage door that quietly opens and closes and is reliable. I highly recommend Precision Door Service to others.

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A Response from: Patrick Behrens

Thank you for choosing Precision Garage Door of Waco. We are very pleased to hear that you were happy with the service you received from our technician John. Your feedback is valued and the recommendation of Precision to others is greatly appreciated.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

This was our first time using Precision. Our old company was unable to come today, and we called another company. The technician from the second company did not seem to want to do the work on replacing the old type of "dangerous" smaller springs, and he actually told me about Precision! Your technician, James Ward, then came and presented a different approach to completely replace the door, etc. and why that was better in the long run. James was very professional in his company uniform, appearance, clean truck, and information he gave me and my wife. James explained fully in detail the issues we were having with our main garage door, as well as, with our detached garage door. He patiently took the time to answer all of our questions, as the garage door problems just became evident today. His friendly personality was also a plus, and he made us feel comfortable in making an unexpected large purchase on the spot today for a complete new detached garage door. Also, he called in to the office to check on availability, etc. and to make it happen for installation the next day. James explained the problems both of our garage doors had and why further issues would likely happen relatively soon. We were impressed and decided to be placed on your annual check up for both of our garage doors. We will likely be buying a new main garage door in the near future if possible. James gave us all the information on a new main garage door too. My wife and I would like to request that James Ward be assigned to our account for all future service. Thank you, David and Edna Fitzpatrick 615 Harvest Lane McGregor, Texas 76657

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A Response from: Patrick Behrens

We are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service James provided. We are pleased to hear that he was able to provide a long term solution for you and that the new garage door was installed the next day. We are more than happy to assign James as your dedicated technician and look forward to providing your family with exceptional garage door service for years to come.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I really appreciated the attention to detail and professionalism of the service rep. Paul did a great job explaining the options for our garage door. When we have the funding for other parts not serviced this time we will call again! Highly recommend.

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A Response from: Patrick Behrens

Matthew, we are happy to hear about the service Paul was able to provide and appreciate your positive feedback. Thank you for taking the time to leave a 5 Star review and recommendation for our company. We appreciate your business and look forward to providing service again when needed in the future.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The Technician was amazing. Kind, friendly and professional. I was given several quotes before hand and the technician explained in detail each option. Quotes ALWAYS come back with that extra cost for unseen issues. Well not in this case, he actually took the time to repair a few of my existing parts and the price turned out to be lower than the original quote. Thank you for the great service. Highly recommended.

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A Response from: Patrick Behrens

Carl, thank you for taking the time to let us know about your experience with our company and technician. We are so pleased to have been able to assist with your garage door needs and appreciate your review and recommendation. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

James Ward arrived promptly and was friendly and professional. He assessed the situation and offered three solutions to fixing my garage door. More importantly he did what was necessary to open the doors immediately so my car could come out. I recommend him heartily for five stars.

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A Response from: Patrick Behrens

Anita, we are so pleased that you chose Precision Garage Door of Waco and that our technician James was able to assist with your garage door needs. Thank you for leaving 5 Stars!

Service Provided:
Broken Garage Door Spring Repair

Review:

James fixed our garage door today and he did a great job. He was very professional and friendly and took care of our problem. We were very pleased with his work.

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A Response from: Patrick Behrens

Virginia, thank you for taking the time to let us know about your experience with our technician James. We are happy to hear that he was able to take care of your garage door issue. We appreciate you trusting Precision Garage Door of Waco.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was unsure of what was going on with my garage door so it had not been used in several months. James Ward was really friendly and took the time to inspect and promptly and professionally answer all my questions. He also gave me options on all possible fixes.

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Service Provided:
Garage Door Repair

Product:
Springs

*Esta reseña fue traducida del inglés
Review:

Aug 11, 2023. John of Precision Door gave detailed explaination regarding repair of our garage door. He was very courteous and professional. He explained the importance of safety for us that is included in our repair. I appreciate the time and concern that he dedicated to us. Susan Smith, Mexia, TX

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A Response from: Patrick Behrens

Susan, we are happy to hear that you were pleased with the service you received from John. Safety is an important concern for both our customers and our technicians. We are glad that John was able to assist with your repair and provide you with valuable information as well. Thank you for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Review:

Excellent service. Super Friendly customer service. Will definitely recommend.

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A Response from: Patrick Behrens

We are so pleased that you chose Precision Garage Door of Waco. Your feedback and recommendation are both very valuable to us. Thank you Victor!

Service Provided:
Garage Door Repair

Review:

Knowledgeable. Courteous. Timely. Efficient. Accomplished more than I asked for!

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A Response from: Patrick Behrens

Russell, thank you for taking the time to share your positive experience with us and for trusting Precision Garage Door of Waco with your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mr Ward did an excellent job.

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A Response from: Patrick Behrens

Thank you for providing a 5 Star Review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

the technician,Paul, was very personable and explain everything to us. He answered all our concerns and we were able to reach a decision.

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A Response from: Patrick Behrens

We are so glad that you were happy with the service you received from Paul and appreciate your kind words. Thank you for trusting us with your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

THEN REPAIRMAN WAS VERY PROFESSIONAL AND TOOK IT STEP BY STEP.THIS WAS A GREAT SERVICEMAN AND VERY KNOWLEDE\GEABLE THANKS FOR A JOB WELL DONE

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Found your service on line and was nice to schedule my own appointment without having to call. Technician was very nice and completed the job efficiently and I am very happy with my new garage door opener/system. My old system was fried after fifteen years. S. Teague

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A Response from: Patrick Behrens

Thank you so much for taking the time to leave a review for us. We are extremely pleased that you are happy with the service you received and appreciate your business!

Service Provided:
Garage Door Opener Install

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Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712