Susen Way

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door went out on me Saturday afternoon. I found the Precision website and it was so easy to schedule an appt for Monday Jan. 5. James called asking if he could come early which worked for me. I appreciated receiving his bio in a text before he arrived. He spotted the issues as soon as he walked into the garage and explained what he saw. He took 15 minutes to come up with his recommendation and had the job done an hour later. James was pleasant, professional and did what he said he'd do. My garage door is working and much quieter. Thank you, James!

Chris Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great. Identified the problem and fixed it very quickly. The key to great customer service is to anticipate customer needs. After fixing our issue, he must have greased our garage door or something, because now it is very quiet. We must have been used to the loud noise, but he fixed it without us asking.

James Fly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener suddenly needed an urgent repair. The very skilled tech arrived on time, quickly diagnosed the problem and fixed it, assessed the rest of the door system, found another hidden problem and fixed it, and verified there were no other concerns. The tech was efficient, careful, personable, listened well, and communicated well. I recommend Precision Door Service of Waco.

Ronald Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very professional and very knowledgeable of Sevices to be performed. Very positive attitude.

Ray Kurtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was excellent.

Ben Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was very courteous and did a great job explaining the issues.

Juan Reyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice personal , good treatment. Thanks

John Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I don't leave reviews very often, but in this case it is very much deserved. I had a very noisy garage door and it was time to replace my garage door opener. James Ward was my technician and I explained my issues and what I wanted done and explained everything in detail. Once everything was done I was skeptical how much of a difference the service would make. The system/door is 100% quieter. He even went over how to properly lubricate the moving parts to maintain the system. Would 100% recommend them for any garage door needs. They need to change the commercial that James is in to the 6 star review man, guy definitely takes pride in his work and it shows, give this guy a raise!

Patsy Dellinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was very knowledgeable and efficient. He got here when he said he would, and finished the job in a timely manner.

Ruben DeLeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the pleasure of having James Ward from Precision Garage Door service my garage door today (December 18, 2025), and I couldn’t be more impressed. From the moment he arrived, James was courteous, professional, and genuinely friendly. He quickly diagnosed the issue, clearly explained what needed to be done, and efficiently replaced the necessary parts to get my garage door working smoothly again. James took the time to answer all my questions, offered helpful maintenance tips, and made sure everything was in perfect order before leaving. His attention to detail and positive attitude made what could have been a stressful situation completely hassle-free. James is truly an outstanding technician and a real asset to Precision. Technicians like James are the reason customers keep coming back. Highly recommend this company, especially if you’re lucky enough to get James! Thank you, James, for the excellent service!

Charles Nicolay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, professional service.

Kathy Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worked with James to install a new weather strip on our garage door. He was quick and did a good job adjusting to make everything fit and work properly before leaving.

Medina Cobb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As usual, James was great! He showed up sooner than expected and was able to resolve the issue quickly and effectively (The garage light started flickering then eventually just went out which caused the door to no longer work. He figured out it was the power source and got that moved and corrected). I will always go to Precision for my garage door issues. Appreciate it!

Cecilia Leighty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We seen commercials on TV. And the gentleman that came out, he explained everything to me to where I could understand everything and he was overall an awesome guy.

Steve Dunshea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

precision came out and gave us a price to fix the door and it was done , No fuss no muss. Very happy with the work. Will get you guys back to put in new springs and other fittings when we are not so busy.

Lynn Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an outstanding job repairing our garage door. He explained everything in a way I could easily understand, confirmed my suspicion that I needed two springs instead of one for our two-car garage, and fixed the issue quickly. He also took the time to show me how to properly maintain the moving parts and left all the company information I'd need for any future warranty requests. Professional, knowledgeable, and easy to work with. Highly recommended

Gerald Brewer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward was a very friendly, courteous, and professional man. He worked diligently to locate my problem and resolve it. Everything is better now but he explained some difficulties in construction.

Doris Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional! Great seevice

Christina Strike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was absolutely fantastic - courteous, helpful and even arrived early! Thank you!

Billy Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had other options but I choose to go with a professional business and I am glad that I did the technician was very friendly knowledgeable and professional . With the backing of guaranteed work ethics

Gregory Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was outstanding he did an excellent job and provided me with information/hands on that will be useful to me in the future.

Sue Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was very good. James Ward was very professional and explained everything to me. He was on time. The day before (yesterday ) The young lady that made the appointment got the town wrong and the repairman called from Round Rock and said the address was wrong. He could not come because Round Rock was his territory and Harker Heights was not. He gave me a different phone # and I got a lady that apologized for the mix-up and we rescheduled for the next day and it went very well.

Maria Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks you for an outstanding job. I really appreciate your talent.

Mitchell Frame

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward was fantastic, he really knew his stuff and made the repair process fast and straight forward. Would highly recommend any garage repairs done by Mr. Ward.

Ron Coker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was absolutely professional and friendly. I trusted his insight. Thank you for the incredible service. He went over all of the scope of work thoroughly!

Kathy Studensky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did a great job. Kind and efficient.

John Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an excellent job on our garage door repair. I highly recommend him

Amanda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door Service, because they were the only Service Provider open on Sunday. I called and spoke with Tyler. I relayed the information needed to diagnose our issue of broken springs. He was able to dispatch a technician named James, sometime between 2-4pm on Sunday!! James arrived early about 1:30pm. He got the garage door back on track and the two bottom wheels realigned. James removed the broken springs and replaced them with Lifetime Warranty springs. James was efficient, cordial, and friendly. When you call ask for James if you can wait, he’ll take care of your home as if it was his own!! Thank You, BrightNest Painting

Casey McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

Gregory Jaffers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company was available in a reasonable time. A cable broke leaving my garage door stuck at an angle. James was very professional. He identified several problems with our 30 year old garage door system. I was feeling like this was an over sell however agreed to proceeding with his recommendation. As he pulled off the old pieces and springs and added the new parts it was apparent to me that he knew what he was talking about. The repair was expensive but feel confident that it will last. It also is so much quieter now.