James Ward has received 290 reviews, averaging 4.94 Stars!

About James

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his
wonderful wife. He spent time working in the oil field industry and at Walmart DC before making
Precision his home. James will leave a lasting impression as he never meets a stranger and most of all
looks forward to helping customers with their garage door problems as this is one of his favorite things
to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his
favorite team!
Trusted
Professional
Customer
Focused

Reviews for James Ward

Doug Speaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Robinson, TX 06/09/2026

Quality replaced all components except rail, opener and door. While the quality is good, the price for the rollers is extremely high. $24.33 per roller is almost 10 times what they can be purchased for on Amazon for the same quality.

Response from Patrick Behrens Business Owner

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

Service: Garage Door Repair

Product: Springs

Tom Trahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 05/14/2026

James was prompt, courteous and very knowledgeable in how to find the problem. He installed a brace across a section and solved the issue.

Response from Patrick Behrens Business Owner

Tom, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service: Garage Door Repair

Skyler Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 05/13/2026

James was very professional and his work was top notch!! Excellent service and very friendly.

Response from Patrick Behrens Business Owner

Skyler, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Broken Garage Door Spring Repair

Product: Springs

Anne Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Salado, TX 05/11/2026

What a great experience; so fast and so friendly. Great service from start to finish! Highly recommended

Response from Patrick Behrens Business Owner

Anne, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service: Garage Door Opener Install

Product: Garage Door Opener

Craig Caddell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 05/08/2026

I did not appreciate the bait and switch that happened when the technician arrived. It went from a rough quote of $ 150.00 to $ 190.00 over the phone to over $ 380.00 when the technician arrived. It really pissed me off and I asked the technician to leave. I will never call you guys again and you bet I will tell all I know about my experience!! Being in the sales and service business myself, I really think you guys need to change your business practices!

Response from Patrick Behrens Business Owner

Craig, Thank you for taking the time to share your experience with us. We genuinely value your feedback, and I’m sorry to hear about the frustration you encountered during your recent interaction. I understand how disappointing it can be when costs exceed initial estimates. Our answering service provided rough quotes based on information shared over the phone, but the technician must complete a safety checklist on-site to ensure accurate pricing, which can sometimes lead to adjustments. I apologize if this process was not clearly communicated to you upfront. Your experience is important to us, and we take your feedback seriously. We are committed to improving our communication and transparency regarding pricing. We appreciate your insights as a professional in the sales and service industry; they help us refine our practices and enhance our customer experience. Should you ever reconsider, we would love the opportunity to serve you better in the future. Thank you once again for your feedback, and we wish you all the best.

Service: Broken Garage Door Spring Repair

Jessica Neaves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 05/08/2026

Our door was very erratic about opening and closing. I chose Precision because of their TV commercial. Every time I saw Technician James smile it made me smile too. A fantastic representative! I was so happy when James himself came to fix our door. It was a pleasure to meet him. We appreciate how quickly he worked and how well he explained our new equipment. I was able to schedule the repair appointment so fast! Next day!

Response from Patrick Behrens Business Owner

Jessica, we are very pleased to receive your feedback and to hear of your experience with our technicianJames. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Pamela Friedowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 05/06/2026

James did a great job at helping us figure out what needed to be done. Thanks

Response from Patrick Behrens Business Owner

Pamela, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service: Install Garage Doors

Product: Garage Doors

Richard Regalado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 04/24/2026

Tech James was very polite and thorough also free inspection

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Install Garage Doors

Product: Garage Doors

Megan Washington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Moody, TX 04/13/2026

Super fast and incredibly friendly service. No pressure to purchase anything we didn’t need and a wonderful first experience with garage door repairs. Thank you, James and Precision!

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Garage Door Repair

Margie Maseda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 03/26/2026

Outstanding customer service. Pro technician James is representing Precision Garage Door Service with integrity If you want the best..you found it.

Response from Patrick Behrens Business Owner

Margie, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service: Broken Garage Door Spring Repair

Richard Handel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 03/25/2026

What a pleasurable experience. James was pleasant, knowledgeable and professional. He performed a thorough inspection of our door and gave us three estimates depending on the what worked best for us. The repairs and upgrades function well - so nice to have quiet garage door opener. The appointment for service was prompt; the day after we call.

Response from Patrick Behrens Business Owner

Richard, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Joshua

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James was very professional and friendly the entire time. He was very helpful and took the time to show and explain the issues. He gave me multiple options to resolve the issues. I’m glad I went with them and will reach out again if there are any future issues.

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Garage Door Repair

Product: Springs

Colton Brenton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 03/17/2026

Fast and professional service

Response from Patrick Behrens Business Owner

Colton, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service: Garage Door Repair

Mark Heinle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 03/15/2026

Our garage door spring broke late in the day. I called precision door because I saw the reviews. They were able to come out the next morning for the repair. I was going to have to go to work so my wife was home when James showed up for the repair. He conducted a thorough review of our door and came up with 4 options for the repair. He was able to go through all the options with my wife explaining and showing the parts on the door that were in need of replacing. He was very patient as my wife asked a lot of questions. We chose option 3 and we couldn’t be happier. It was a little more money than we planned, but we now are better than new. We also received a lifetime warranty so we have the peace of mind that we will be taken care of in the future. Highly recommend these guys.

Response from Patrick Behrens Business Owner

We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your recommendation of Precision Garage Door of Waco.

Service: Broken Garage Door Spring Repair

Product: Springs

Kassandra Herring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 03/04/2026

James was my service technician this evening. He did a fantastic job and was very quick with his service. He took the time to explaining everything to me in a way that made sure I understood it clearly. He was very friendly and professional.

Response from Patrick Behrens Business Owner

Kassandra, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Broken Garage Door Spring Repair

Product: Springs

Jason Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The team was very professional and responsive from the very beginning. I found out late Sunday night that the garage spring had snapped in two and the next day by noon a technician was on site. James was very informative and clear on the process. He offered 3 options and listened to our situation. We quickly came to an agreement and in less than an hour everything that was broke and worn had been fixed. 5 stars easy, would highly recommend!

Response from Patrick Behrens Business Owner

Jason, thank you for leaving such a valued review for our company and technician James. We appreciate hearing that you were pleased with both the new garage door and the service provided. Thank you for choosing Precision Garage Door of Waco

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Huffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 03/03/2026

I just can’t tell you how pleased I am with Precision Door Service. He knew what he was doing, he was friendly, fast and efficient. My garage door has never opened so smoothly and so quietly!

Response from Patrick Behrens Business Owner

Bill, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service: Garage Door Repair

Product: Springs

Mario Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 03/03/2026

James was awesome would highly recommend

Response from Patrick Behrens Business Owner

Mario, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Broken Garage Door Spring Repair

Product: Springs

Channon Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Salado, TX 03/02/2026

This is the second time I have used Precision Door. First in Oklahoma and now in Texas. I find the service to be responsive, efficient, and reasonable. James was a great technician and I appreciated his service. The door opener uns smoothly, quietly and has new features that will be useful.

Response from Patrick Behrens Business Owner

Channon, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence Bradburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 03/02/2026

James Ward the technician Precision Door Service sent examined the door and hardware informed me what was required to return the existing door to satisfactory operating condition. I feel that James explained everything to my satisfaction. I would feel comfortable to recommend James Ward and Precision Door Service to my neighbors and friends.

Response from Patrick Behrens Business Owner

Lawrence, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Opener Repair

Product: Garage Doors

Khoury Shivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 02/26/2026

Same day service. They kept me updated when they were coming. Work was done in an hour. James Ward is an amazing employee.

Response from Patrick Behrens Business Owner

Khoury, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Broken Garage Door Spring Repair

Product: Springs

Michelle Fleegar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 02/06/2026

Amazing customer service, came out same day and fixed everything. Absolutely reasonable price as well. Trust me I had a few other estimates. They showed me everything that was wrong and only replaced what was needed to get my garage door working again.

Response from Patrick Behrens Business Owner

Michelle, your positive review and 5 Stars are very appreciated

Service: Garage Door Repair

Product: Cables

Dennis Massey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I contacted precision yesterday, my appointment was scheduled for today. I decided to go with option 2. James did an amazing job, my garage operates like new. Thanks

Response from Patrick Behrens Business Owner

Dennis, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Garage Door Repair

Product: Springs

Michelle Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James arrived on time. He was very friendly and professional. He did an inspection of the garage door and showed me everything that he found was wrong. He then gave me 3 options for repair and replace of the door. No pressure on me gave me time to decide what I wanted to do.

Response from Patrick Behrens Business Owner

Michelle, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Garage Door Repair

Robin Swenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 01/19/2026

I was having trouble with the garage door opener that you previously installed. I called this morning and you sent a check out this afternoon. He was unable to fix the problem and is replacing the unit.. Friendly, fast service.

Response from Patrick Behrens Business Owner

Robin, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Garage Door Opener Repair

Kermit Lowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/17/2026

Technician was very professional and knowledgeable. He fixed my issue very quickly and I appreciated the same day service. Will definitely recommend to others.

Response from Patrick Behrens Business Owner

Kermit, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Repair

Ron Decker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gatesville, TX 01/11/2026

Woke up to a broken garage door this morning, looked up Precision Doors on Google and called them- now this is Sunday- I spoke with a friendly lady that got me an appointment in just a few hours. James arrived and we discussed the issue- within an hour he had BOTH of my doors working perfectly and smooth. I appreciate James’ attitude and his experience

Response from Patrick Behrens Business Owner

Ron, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service: Garage Door Repair

Product: Springs

Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/11/2026

Great service, thorough explanation, quick and very professional!

Response from Patrick Behrens Business Owner

Ryan, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Broken Garage Door Spring Repair

Product: Springs

Eric Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 01/10/2026

Look-James is the man. Quick, courteous, knowledgeable, and very intelligent about his trade. Ask for him when you make an appointment. Enough said.

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Garage Door Repair

Neil Deloeste

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nolanville, TX 01/07/2026

My garage spring was broken that's why I called Precision Garage Door. James did a pretty good job explaining to me what he's going to do and other options to offer. I ended up replacing the other spring for the other door. He came back twice for minor adjustments but overall I am satisfied with the job performed.

Response from Patrick Behrens Business Owner

Neil, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Waco neighbors and let our experts take care of your garage door.

Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712