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James Ward

James Ward
Technician
Reviews: 58
Average: 4.91 stars
James Ward has received 58 reviews, averaging 4.91 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

Review:

James was excellent very knowledgeable

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A Response from: Patrick Behrens

Royce, we appreciate you taking the time to leave a 5 Star review. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Review:

Great job!!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

James was awesome, he was professional, interactive, and informative. I am pleased with the knowledge he provided me about my garage and the components that ensures safe, secure and lasting operations. I will definitely be using Precision. Thank you

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A Response from: Patrick Behrens

Tanisha, we are so glad to hear of your positive experience! Keeping our customers as informed as possible regarding the safety and security of their garage is very important to us. We appreciate hearing that James was able to do this in such a great way. Thank you for your review and for being our valued customer.

Service Provided:
Garage Door Repair

Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service on a Sunday.

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A Response from: Patrick Behrens

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The tech was very professional. I had a service done to my garage door. He checked the whole system and tightened up some loose hardware. If I ever need anything to do with my garage door I will definitely call this company.

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A Response from: Patrick Behrens

Thank you for your business and taking the time to leave such a positive review. To hear that our customers will choose us again in the future is a valued compliment that we greatly appreciate receiving!

Service Provided:
Garage Door Repair

Review:

The problem with my opener is they no longer make my unit and no longer stock the parts. I am waiting on the price of a whole new unit. James was very nice and I look forward to seeing him again

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A Response from: Patrick Behrens

Marilyn, we appreciate you taking the time to leave your review and for choosing Precision Garage Door of Waco. We look forward to providing you with both the service and product that we are continuously proud of. James enjoys his customers very much and we look forward to seeing you again as well as providing resolution for your garage door issue.

Service Provided:
Garage Door Opener Repair

Review:

James is professional installer. From start to finish, James covered all the plans and completed the plan we requested. James is a great asset to your team. Our old garage door now acts brand new again. A great price for the professional job completed

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A Response from: Patrick Behrens

Michael, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Review:

James is friendly and willing to explain what needs to be completed in his work. He is a good face to the customer for Precision.

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A Response from: Patrick Behrens

James, we appreciate you taking the time to recognize our technician James for both his service and his representation of our company! Your review is so valued by all of us and we thank you for your kind comments and 5 Stars!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

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A Response from: Patrick Behrens

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent timely professional service. Literally one day and everything is fixed and working perfectly. Thank you so much!

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A Response from: Patrick Behrens

Teresa, thank you for leaving 5 Stars! Your positive feedback and your business are greatly appreciated.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We chose Precision Door because of the quality reviews. Based on the service - all the positive reviews are true. James was our service technician. James was prompt, professional and took care of what we needed. While we just got a repair, James gave us a few options should we want to do more. I highly recommend Precision Door and specifically James.

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A Response from: Patrick Behrens

Celia, we sincerely appreciate you taking the time to leave such a wonderful review and are so pleased that you had a great experience with our company and technician James. Thank you for trusting Precision Garage Door of Waco and for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

James quickly replaced my safety sensors and made a few minor adjustments and repairs to my springs and door. James was very pleasant and would recommend him to anyone.

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A Response from: Patrick Behrens

David, we are pleased to hear that James was able to take care of your garage door needs efficiently. Thank you for your feedback and we value your recommendation of Precision Garage Door of Waco very much.

Service Provided:
Garage Door Repair

Review:

James and Dan were very professional and courteous. Excellent job. Mixed a problem we've had for years now. We finally got our garage door back! Thank you James!!!

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A Response from: Patrick Behrens

Terri, thank you for the wonderful feedback regarding the service you received. We are pleased to hear about your experience and appreciate the opportunity to resolve your garage door issues for you. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Service was absolutely excellent! Our serviceman came out immediately after we called. Our garage door spring was broken. We now feel we have found someone we can trust for our garage door needs in the future.

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A Response from: Patrick Behrens

We are pleased that you chose Precision Garage Door of Waco and value your positive feedback. Your business is appreciated and we thank you for allowing us the opportunity to earn your trust!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James, my technician was great. Solved the issues with my garage door and it works better than before.

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A Response from: Patrick Behrens

Phil, we are thankful to hear that you were pleased with the service received from our technician James. Thank you for choosing Precision Garage Door of Waco and for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My technician, James, was very professional and explained everything that needed to be done and fixed an issue the previous person had done wrong and installed the new unit in a short period of time. Overall a great experience with this company.

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A Response from: Patrick Behrens

Jesse, we are pleased to hear that James was able to take care of your garage door needs so efficiently for you. We greatly appreciate your positive feedback and 5 Star review.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Great service the same day we called. James was extremely courteous and knowledgeable.

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A Response from: Patrick Behrens

Kathy, thank you for leaving a 5 Star review for us! We are pleased to hear that James was able to provide you with great service and your business is very appreciated.

Service Provided:
Garage Door Opener Install

Review:

James is very knowledgeable and professional. He showed great patience in explaining everything to me. He went above and beyond in helping me to set my keypad up.

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A Response from: Patrick Behrens

Sherri, we are extremely pleased to hear that James was able to help you with all of your garage door needs. Your feedback and your business are greatly appreciated!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

James Ward, was very professional, knowledgeable and courteous. I would definitely recommend this company and this technician too anyone.

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A Response from: Patrick Behrens

Claudetta, thank you for taking the time to share your kind comments with us regarding our technician James. We appreciate your 5 Star review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Review:

James Wood was great! will be using them again

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A Response from: Patrick Behrens

Tara, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated and we thank you for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Review:

Great service with James! Definitely recommend them!

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A Response from: Patrick Behrens

We are pleased to hear that you had a great experience with the service provided by our technician James. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision Garage Door at 10:53am, they had a technician at my home in Belton by 12:30pm. They had my broken spring repaired in less than two hours. The technician, James Ward, was professional, courteous, and extremely helpful. I cannot thank you all enough for the prompt, quality service. James is really the best!

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A Response from: Patrick Behrens

Tim, we appreciate hearing that James was able to deliver quality service and that your garage door needs were handled efficiently. Thank you for trusting Precision Garage Door of Waco and for leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James came out and was professional and knowledgeable. Thank you

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A Response from: Patrick Behrens

Carlos, thank you for leaving a 5 Star review! We appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My service tech James was friendly and know what he was doing. Servce was fast and done well. He even took the time to show me how to do a few simple maintenance things myself.

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A Response from: Patrick Behrens

Joe, we appreciate hearing of your experience and that James was able to share some important maintenance procedures with you that will help support your garage door. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Pecision did more than meet my expectations. James Ward did the repair on my garage door. James was excellent. He is friendly, professional, and has a great sense of humor. He did a thorough inspection of all the parts and the door. He explained in detail what had to be done to get the door to open quietly and smoothly. If I could give him 10 stars I would. I am a happy customer and would recommend Precision to anyone who needs garage door service. I can't thank James enough for making me a happy camper. Thank you James and Precision.

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A Response from: Patrick Behrens

We greatly appreciate hearing that you received excellent service from James and that our service exceeded your expectations! This is a wonderful compliment and we truly value your kind review. Thank you for taking the time to recognize James and Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

James did a very good job repairing my garage door and he was friendly and professional I would suggest that you keep him around!!!!

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A Response from: Patrick Behrens

Tom, thank you for the positive feedback and friendly advice. We appreciate hearing that James was able to take care of your garage door repairs and provide a positive experience for you as well. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

James is an awesome technician. He did an exceptional job along with providing excellent customer service!

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A Response from: Patrick Behrens

Phil, thank you for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with our technician James. We strive to provide the best customer service to our customers and we are so pleased to hear that we succeeded!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

My husband's car was stolen from our driveway, and his garage remote was inside the car. The thieves used the remote to get into our garage but luckily didn't mess with my car. I called Precision in need of someone to reprogram our garage door so the thieves couldn't come back for my car too. James Ward came out less than an hour after my call, and was extremely courteous as well as professional. He reprogrammed the garage door, gave us a new remote, helped me program the key pad (which since moving in I had never been able to use), and he made an adjustment on the garage door. He was very kind, thorough, and did an amazing job. His services were well worth the money. I'm so thankful he was able to come out that day. He gave me piece of mind that we would be safe.

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A Response from: Patrick Behrens

Thank you for taking the time to leave your review for us. We appreciate hearing that this unfortunate event has turned into a positive experience. It is very important to us that our customers are happy with the service they receive and we are so grateful to hear that you are able to feel safe in your home.

Service Provided:
Garage Door Repair

Review:

Fast service. James Ward is a knowledgeable and friendly associate. Did an excellent job

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A Response from: Patrick Behrens

We are happy to hear that you received fast and excellent service from James and we thank you for choosing Precision Garage Door of Waco. Your business is greatly appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Waco Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712