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James Ward

James Ward
Technician
Reviews: 44
Average: 4.91 stars
James Ward has received 44 reviews, averaging 4.91 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

Review:

Service was absolutely excellent! Our serviceman came out immediately after we called. Our garage door spring was broken. We now feel we have found someone we can trust for our garage door needs in the future.

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A Response from: Patrick Behrens

We are pleased that you chose Precision Garage Door of Waco and value your positive feedback. Your business is appreciated and we thank you for allowing us the opportunity to earn your trust!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James, my technician was great. Solved the issues with my garage door and it works better than before.

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A Response from: Patrick Behrens

Phil, we are thankful to hear that you were pleased with the service received from our technician James. Thank you for choosing Precision Garage Door of Waco and for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My technician, James, was very professional and explained everything that needed to be done and fixed an issue the previous person had done wrong and installed the new unit in a short period of time. Overall a great experience with this company.

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A Response from: Patrick Behrens

Jesse, we are pleased to hear that James was able to take care of your garage door needs so efficiently for you. We greatly appreciate your positive feedback and 5 Star review.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Great service the same day we called. James was extremely courteous and knowledgeable.

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A Response from: Patrick Behrens

Kathy, thank you for leaving a 5 Star review for us! We are pleased to hear that James was able to provide you with great service and your business is very appreciated.

Service Provided:
Garage Door Opener Install

Review:

James is very knowledgeable and professional. He showed great patience in explaining everything to me. He went above and beyond in helping me to set my keypad up.

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A Response from: Patrick Behrens

Sherri, we are extremely pleased to hear that James was able to help you with all of your garage door needs. Your feedback and your business are greatly appreciated!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

James Ward, was very professional, knowledgeable and courteous. I would definitely recommend this company and this technician too anyone.

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A Response from: Patrick Behrens

Claudetta, thank you for taking the time to share your kind comments with us regarding our technician James. We appreciate your 5 Star review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Review:

James Wood was great! will be using them again

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A Response from: Patrick Behrens

Tara, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated and we thank you for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Review:

Great service with James! Definitely recommend them!

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A Response from: Patrick Behrens

We are pleased to hear that you had a great experience with the service provided by our technician James. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision Garage Door at 10:53am, they had a technician at my home in Belton by 12:30pm. They had my broken spring repaired in less than two hours. The technician, James Ward, was professional, courteous, and extremely helpful. I cannot thank you all enough for the prompt, quality service. James is really the best!

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A Response from: Patrick Behrens

Tim, we appreciate hearing that James was able to deliver quality service and that your garage door needs were handled efficiently. Thank you for trusting Precision Garage Door of Waco and for leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James came out and was professional and knowledgeable. Thank you

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A Response from: Patrick Behrens

Carlos, thank you for leaving a 5 Star review! We appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My service tech James was friendly and know what he was doing. Servce was fast and done well. He even took the time to show me how to do a few simple maintenance things myself.

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A Response from: Patrick Behrens

Joe, we appreciate hearing of your experience and that James was able to share some important maintenance procedures with you that will help support your garage door. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Pecision did more than meet my expectations. James Ward did the repair on my garage door. James was excellent. He is friendly, professional, and has a great sense of humor. He did a thorough inspection of all the parts and the door. He explained in detail what had to be done to get the door to open quietly and smoothly. If I could give him 10 stars I would. I am a happy customer and would recommend Precision to anyone who needs garage door service. I can't thank James enough for making me a happy camper. Thank you James and Precision.

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A Response from: Patrick Behrens

We greatly appreciate hearing that you received excellent service from James and that our service exceeded your expectations! This is a wonderful compliment and we truly value your kind review. Thank you for taking the time to recognize James and Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

James did a very good job repairing my garage door and he was friendly and professional I would suggest that you keep him around!!!!

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A Response from: Patrick Behrens

Tom, thank you for the positive feedback and friendly advice. We appreciate hearing that James was able to take care of your garage door repairs and provide a positive experience for you as well. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

James is an awesome technician. He did an exceptional job along with providing excellent customer service!

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A Response from: Patrick Behrens

Phil, thank you for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with our technician James. We strive to provide the best customer service to our customers and we are so pleased to hear that we succeeded!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

My husband's car was stolen from our driveway, and his garage remote was inside the car. The thieves used the remote to get into our garage but luckily didn't mess with my car. I called Precision in need of someone to reprogram our garage door so the thieves couldn't come back for my car too. James Ward came out less than an hour after my call, and was extremely courteous as well as professional. He reprogrammed the garage door, gave us a new remote, helped me program the key pad (which since moving in I had never been able to use), and he made an adjustment on the garage door. He was very kind, thorough, and did an amazing job. His services were well worth the money. I'm so thankful he was able to come out that day. He gave me piece of mind that we would be safe.

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A Response from: Patrick Behrens

Thank you for taking the time to leave your review for us. We appreciate hearing that this unfortunate event has turned into a positive experience. It is very important to us that our customers are happy with the service they receive and we are so grateful to hear that you are able to feel safe in your home.

Service Provided:
Garage Door Repair

Review:

Fast service. James Ward is a knowledgeable and friendly associate. Did an excellent job

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A Response from: Patrick Behrens

We are happy to hear that you received fast and excellent service from James and we thank you for choosing Precision Garage Door of Waco. Your business is greatly appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Response was prompt. James did a very good job.

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A Response from: Patrick Behrens

Ron, we appreciate your business and thank you for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Review:

Our house is in Harker Heights... with the garage door backup battery not working, I called and an appointment was scheduled for the next day at a time convenient to me. James came a little early to look at it and determined that it was the backup battery... but a new opener was only a little more than replacing the battery. So I went with that option since the old one was nearly ten years old. This all took less than two hours... This was a great solution! James was awesome too!!

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A Response from: Patrick Behrens

Jeff, we value your feedback and thank you for taking the time to leave a 5 Star review. Your business is very appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

James is very professional and is very knowledgeable!! We were definitely impressed with his prompted service!! Our door actually opens with out any problems!! We are super excited to be able to put our car in the garage again!! Thank you James!!

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A Response from: Patrick Behrens

Rebecca, thank you for recognizing James and his service with your kind review. We are glad to hear that you are now able to use your garage door again and appreciate you trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

James did an excellent job explaining the problem with the door and the reason a new door was necessary

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A Response from: Patrick Behrens

Thank you for recognizing our technician James with a 5 Star review. We are glad to hear that you are pleased with the garage door service you received and your business is very appreciated.

Service Provided:
Garage Door Repair

Review:

James, the installation technician was very professional and informative about the whole process and the product. We are very pleased with the quality of the opener and the workmanship.

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A Response from: Patrick Behrens

We value your feedback and enjoy hearing of the professionalism in service and quality of product and workmanship that you received. Our customer's satisfaction is very important to us. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Picked it up in an area search. The tech was very professional, and would recommend your service to others.

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A Response from: Patrick Behrens

Peggy, thank you for your feedback and recommendation. We appreciate your business and thank you for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent job. The tech was very friendly and knowledgeable. He explained everything.

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A Response from: Patrick Behrens

Eddy, thank you for the 5 Star Rating and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Spring Broken

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A Response from: Patrick Behrens

Thank you for providing 5 Stars for us! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From my first phone call to the time the technician James left my home, I received nothing but top notch service!

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A Response from: Patrick Behrens

Angela, your review means so much to us. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James was Awesome, and a pleasure to work with. He represents your company well.

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A Response from: Patrick Behrens

We appreciate hearing what our customers have to say very much. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

James Ward was the technician, and he was precise in his explanation. He was extremely polite and professional. I hope every technician is as professional as James Ward. He's a fine example to represent your brand. Thank you, Precision, for your repair and service. PS The service you provided was springs, rollers, bracket, bearings and adjustments.

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A Response from: Patrick Behrens

Terry, thank you for sharing your positive feedback and kind comments regarding our technician James and the service he provided. We appreciate you taking the time to recognize James and we are glad to hear that he was able to take care of your garage door issues efficiently.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called a few places trying to get someone out same day and was so happy when James Ward showed up! I received a short bio & phone call prior to his arrival, which was so nice. He was super friendly & knowledgable & although we had to replace the opener, the new one has all the latest perks & technology & is super quiet!! James worked quickly and did a great job installing the new opener. After, he made sure we knew how it worked & showed us all the new features, including setting up our new camera & keypad. He even sat in our cars with us to reprogram our car opener buttons! He went above and beyond what was expected & we really appreciated that! If I need any further garage repair or service, Precision is definitely who I’ll call & I’ll be asking for James!

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A Response from: Patrick Behrens

April, it absolutely makes our day to hear that James was able to provide you with exceptional service! We appreciate you taking the time to leave such positive feedback and we are thankful to have you as our valued customer!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

This was our first time using Precision. Our old company was unable to come today, and we called another company. The technician from the second company did not seem to want to do the work on replacing the old type of "dangerous" smaller springs, and he actually told me about Precision! Your technician, James Ward, then came and presented a different approach to completely replace the door, etc. and why that was better in the long run. James was very professional in his company uniform, appearance, clean truck, and information he gave me and my wife. James explained fully in detail the issues we were having with our main garage door, as well as, with our detached garage door. He patiently took the time to answer all of our questions, as the garage door problems just became evident today. His friendly personality was also a plus, and he made us feel comfortable in making an unexpected large purchase on the spot today for a complete new detached garage door. Also, he called in to the office to check on availability, etc. and to make it happen for installation the next day. James explained the problems both of our garage doors had and why further issues would likely happen relatively soon. We were impressed and decided to be placed on your annual check up for both of our garage doors. We will likely be buying a new main garage door in the near future if possible. James gave us all the information on a new main garage door too. My wife and I would like to request that James Ward be assigned to our account for all future service. Thank you, David and Edna Fitzpatrick 615 Harvest Lane McGregor, Texas 76657

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A Response from: Patrick Behrens

We are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service James provided. We are pleased to hear that he was able to provide a long term solution for you and that the new garage door was installed the next day. We are more than happy to assign James as your dedicated technician and look forward to providing your family with exceptional garage door service for years to come.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

James was on time and ready to go to work!! He quickly assessed the job and had real time solutions and product in hand!! There were no trips to Lowes to get what he needed!!!! We now have a new updated system and I made a new friend!!

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A Response from: Patrick Behrens

Toby, we are so glad to hear that James was able to provide seamless service in an efficient way. James enjoys what he does and having made a new friend in the process is such a great compliment. Thank you for your business and for taking the time to leave a 5 Star review.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712