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James Ward

James Ward
Technician
Reviews: 124
Average: 4.94 stars
James Ward has received 124 reviews, averaging 4.94 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. James was very professional and thorough when explaining all the details regarding my garage door. He clearly outlined three courses of action and explained what each entailed. He also called ahead of time to ask if he could arrive earlier than scheduled. Upon completing the repairs, he reviewed the work done and explained the warranty as well. I highly recommend James Ward for any garage door repairs and will definitely call him again if any issues arise

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A Response from: Patrick Behrens

Gilberto, we appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent

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A Response from: Patrick Behrens

Susan, thank you for the 5 Star review and for the recognition of our technician James.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Representative was timely and knowledgeable.

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A Response from: Patrick Behrens

Brian, we appreciate hearing of your experience. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is definitely a professional at his trade. We got our bang for our buck with the new garage door opener.

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A Response from: Patrick Behrens

Greg, we are so pleased to receive your review and to hear of your positive experience. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We saw the Precision Door Service commercial on t.v. and went online to schedule service when our garage door springs broke. They were there the next day and the technician was very friendly, professional and fast! We are very pleased with the service and price and highly recommend Precision Door Service!

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A Response from: Patrick Behrens

James, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James, did a great job doing torsion conversion with new spring repairing our garage door that was no longer opening. He was fast efficient and knowledgeable. Will use him again!

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A Response from: Patrick Behrens

Monica, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 01/24/2025
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a good job.

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A Response from: Patrick Behrens

Chris, we appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James ward was a very through technician. He explained everything prior to starting work. He was very efficient and finished quickly. Thank you James. We appreciate all you did for us.

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A Response from: Patrick Behrens

Linda, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for all your help.

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A Response from: Patrick Behrens

Dwayne, thank you for the 5 Star review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

didnot purchas a new door, James Ward was the nicest man I meet in a long time

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A Response from: Patrick Behrens

Mack, Thank you for the recognition of our technician James we appreciate the kind words. Thank you also for leaving a 5 star review.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick assistance on my door issue with various options to remediate the problems and costs. James Ward was my technician of which was very courteous, fast, and professional . Highly recommend for all garage door repair needs.

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A Response from: Patrick Behrens

Phillip, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services and for trusting Precision Garage Door of Waco for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an excellent job tuning up my garage doors.

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A Response from: Patrick Behrens

Tim, we greatly appreciate hearing of your satisfaction with our technician James. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they were open on the weekend when most local companies are closed. James was fantastic! Firstly, he arrived 2 hours early. Then he explained why my spring broke and gave me three different options to choose from for the repair. I chose to upgrade the springs, cable, and the rollers. The work was performed quickly and James explained everything as he went.

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A Response from: Patrick Behrens

Scott, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! I had a real mess with my garage door and your technician, James, provided excellent and prompt service to fix my problem. He was very professional and friendly. I would highly recommend your company to anyone in need of your services. Judy E.

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A Response from: Patrick Behrens

Judy, thank you for such a wonderful review! We appreciate your kind comments and recognition of James. Thank you for recommending Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give James Ward and Precision Garage Door of Waco all of my thanks and support for the service provided. I recommend them to anyone needing a fast, gracious and knowledgeable experience with replacing or servicing their garage door(s). James was patient, informative and made sure he walked me through what needed to happen. Thanks again!

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A Response from: Patrick Behrens

Medina, we are very pleased to receive your review and to hear of your positive experience with our company and our technician James. Thank you for your recommendation and for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Ward is hands down the most respectful and polite individual I’ve had the pleasure of doing business with in quite a long time. In a time where that seems to be long gone, it is nice to see good people doing honest business. He was very clear on my options, explained what came with both very clearly and had it repaired in less than 2 hours. I will be recommending him and this company to anyone who asks. Thanks again and have a merry Christmas.

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A Response from: Patrick Behrens

Lane, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for recommending Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was wonderful! Arrived bright and early on a Saturday morning, was super knowledgeable about his craft, and offered multiple solutions to our problem, based on what we could do at the time. Will definitely be calling back for a full rebuild after the holidays!

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A Response from: Patrick Behrens

Riley, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco, we look forward to servicing your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recomend precision garage door service for all your garage door needs. James just finished repairing the springs on our door and did an excellent job. James also walked me through every part of the garage door system and gave me tips on do-it yourself maintenance. Thank again James, you definitely are a master of your craft and will call you for any future garage repair needs.

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A Response from: Patrick Behrens

Thomas, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was so kind and helpful. He did his best to save me money. He even brought my trash can back up from the curb for me. He explained everything to me and he did an overall awesome job!

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A Response from: Patrick Behrens

Jana, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was friendly, efficient and knowledgeable and walked me through the problem with my garage door. He recommended a new door and provided me with options.

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A Response from: Patrick Behrens

Robert, we greatly appreciate hearing of your satisfaction with our company and out technician James. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A+++ company. Called around noon and the repair man was at my house around 1:30pm. Installer “James” was a true professional. He did a top notch job.

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A Response from: Patrick Behrens

Maria, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech James Ward came out to replace a garage door bottom seal for us and did a Door Rebuild replacing all the springs, bearings, cables and rollers. James was very efficient and knowledgeable. If you need any work done on your door call James and he'll take good care of you.

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A Response from: Patrick Behrens

Albert, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. We appreciate you taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

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A Response from: Patrick Behrens

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received the best service! My technician, James, was the nicest person. He thoroughly inspected my door and gave me choices to fix. I did not feel pressured to go with any certain package and felt comfortable picking the one I wanted. James completed the job in a reasonable amount of time and left my garage clean of any debris from his work. I truly appreciate the great service!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James took good care to be sure we understood all the options. He was very kind and professional. He made us feel we were in good hands. Now our door is quiet. Thank you James! Will & Judy Schroeder

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A Response from: Patrick Behrens

Mr. Snyder, we greatly appreciate hearing of your satisfaction with our company, and your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super quick, response time! And friendly service! Gave me a quote onsite and was knowledgeable!

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A Response from: Patrick Behrens

Bryan, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

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A Response from: Patrick Behrens

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was outstanding, courteous, punctual, and professional. I couldn’t ask for a better experience. My problem was completely taken care of. I know who to call next time I have a problem.

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A Response from: Patrick Behrens

Dallas, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

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A Response from: Patrick Behrens

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, friendly, and explained discrepancies and fixes. Great technician! Would refer!

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A Response from: Patrick Behrens

Gilbert, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

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Waco Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712