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James Ward

https://precisiondoorcentraltx.comJames Ward
Technician
Reviews: 239
Average: 4.95 stars
James Ward has received 239 reviews, averaging 4.95 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing customer service, came out same day and fixed everything. Absolutely reasonable price as well. Trust me I had a few other estimates. They showed me everything that was wrong and only replaced what was needed to get my garage door working again.

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A Response from: Patrick Behrens

Michelle, your positive review and 5 Stars are very appreciated

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted precision yesterday, my appointment was scheduled for today. I decided to go with option 2. James did an amazing job, my garage operates like new. Thanks

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A Response from: Patrick Behrens

Dennis, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James arrived on time. He was very friendly and professional. He did an inspection of the garage door and showed me everything that he found was wrong. He then gave me 3 options for repair and replace of the door. No pressure on me gave me time to decide what I wanted to do.

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A Response from: Patrick Behrens

Michelle, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was having trouble with the garage door opener that you previously installed. I called this morning and you sent a check out this afternoon. He was unable to fix the problem and is replacing the unit.. Friendly, fast service.

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A Response from: Patrick Behrens

Robin, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 01/17/2026
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very professional and knowledgeable. He fixed my issue very quickly and I appreciated the same day service. Will definitely recommend to others.

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A Response from: Patrick Behrens

Kermit, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Woke up to a broken garage door this morning, looked up Precision Doors on Google and called them- now this is Sunday- I spoke with a friendly lady that got me an appointment in just a few hours. James arrived and we discussed the issue- within an hour he had BOTH of my doors working perfectly and smooth. I appreciate James’ attitude and his experience

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A Response from: Patrick Behrens

Ron, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 01/11/2026
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, thorough explanation, quick and very professional!

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A Response from: Patrick Behrens

Ryan, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Look-James is the man. Quick, courteous, knowledgeable, and very intelligent about his trade. Ask for him when you make an appointment. Enough said.

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage spring was broken that's why I called Precision Garage Door. James did a pretty good job explaining to me what he's going to do and other options to offer. I ended up replacing the other spring for the other door. He came back twice for minor adjustments but overall I am satisfied with the job performed.

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A Response from: Patrick Behrens

Neil, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door went out on me Saturday afternoon. I found the Precision website and it was so easy to schedule an appt for Monday Jan. 5. James called asking if he could come early which worked for me. I appreciated receiving his bio in a text before he arrived. He spotted the issues as soon as he walked into the garage and explained what he saw. He took 15 minutes to come up with his recommendation and had the job done an hour later. James was pleasant, professional and did what he said he'd do. My garage door is working and much quieter. Thank you, James!

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A Response from: Patrick Behrens

Susan, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was great. Identified the problem and fixed it very quickly. The key to great customer service is to anticipate customer needs. After fixing our issue, he must have greased our garage door or something, because now it is very quiet. We must have been used to the loud noise, but he fixed it without us asking.

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener suddenly needed an urgent repair. The very skilled tech arrived on time, quickly diagnosed the problem and fixed it, assessed the rest of the door system, found another hidden problem and fixed it, and verified there were no other concerns. The tech was efficient, careful, personable, listened well, and communicated well. I recommend Precision Door Service of Waco.

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very professional and very knowledgeable of Sevices to be performed. Very positive attitude.

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A Response from: Patrick Behrens

Ronald, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent.

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A Response from: Patrick Behrens

Ray, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very courteous and did a great job explaining the issues.

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A Response from: Patrick Behrens

Ben, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice personal , good treatment. Thanks

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A Response from: Patrick Behrens

Juan, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I don't leave reviews very often, but in this case it is very much deserved. I had a very noisy garage door and it was time to replace my garage door opener. James Ward was my technician and I explained my issues and what I wanted done and explained everything in detail. Once everything was done I was skeptical how much of a difference the service would make. The system/door is 100% quieter. He even went over how to properly lubricate the moving parts to maintain the system. Would 100% recommend them for any garage door needs. They need to change the commercial that James is in to the 6 star review man, guy definitely takes pride in his work and it shows, give this guy a raise!

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A Response from: Patrick Behrens

John, we are very pleased to receive your feedback and to hear of your experience with our technician James. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very knowledgeable and efficient. He got here when he said he would, and finished the job in a timely manner.

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the pleasure of having James Ward from Precision Garage Door service my garage door today (December 18, 2025), and I couldn’t be more impressed. From the moment he arrived, James was courteous, professional, and genuinely friendly. He quickly diagnosed the issue, clearly explained what needed to be done, and efficiently replaced the necessary parts to get my garage door working smoothly again. James took the time to answer all my questions, offered helpful maintenance tips, and made sure everything was in perfect order before leaving. His attention to detail and positive attitude made what could have been a stressful situation completely hassle-free. James is truly an outstanding technician and a real asset to Precision. Technicians like James are the reason customers keep coming back. Highly recommend this company, especially if you’re lucky enough to get James! Thank you, James, for the excellent service!

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A Response from: Patrick Behrens

Ruben, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, professional service.

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A Response from: Patrick Behrens

Charles, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Worked with James to install a new weather strip on our garage door. He was quick and did a good job adjusting to make everything fit and work properly before leaving.

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A Response from: Patrick Behrens

Kathy, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As usual, James was great! He showed up sooner than expected and was able to resolve the issue quickly and effectively (The garage light started flickering then eventually just went out which caused the door to no longer work. He figured out it was the power source and got that moved and corrected). I will always go to Precision for my garage door issues. Appreciate it!

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A Response from: Patrick Behrens

Medina, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We seen commercials on TV. And the gentleman that came out, he explained everything to me to where I could understand everything and he was overall an awesome guy.

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A Response from: Patrick Behrens

Cecilia, thank you for such a wonderful review! We appreciate your kind comments and recognition of James.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

precision came out and gave us a price to fix the door and it was done , No fuss no muss. Very happy with the work. Will get you guys back to put in new springs and other fittings when we are not so busy.

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A Response from: Patrick Behrens

Steve, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an outstanding job repairing our garage door. He explained everything in a way I could easily understand, confirmed my suspicion that I needed two springs instead of one for our two-car garage, and fixed the issue quickly. He also took the time to show me how to properly maintain the moving parts and left all the company information I'd need for any future warranty requests. Professional, knowledgeable, and easy to work with. Highly recommended

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was a very friendly, courteous, and professional man. He worked diligently to locate my problem and resolve it. Everything is better now but he explained some difficulties in construction.

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A Response from: Patrick Behrens

Gerald, we are very pleased to receive your feedback and to hear of your experience with our technician James. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional! Great seevice

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A Response from: Patrick Behrens

Doris, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was absolutely fantastic - courteous, helpful and even arrived early! Thank you!

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A Response from: Patrick Behrens

Christinia, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had other options but I choose to go with a professional business and I am glad that I did the technician was very friendly knowledgeable and professional . With the backing of guaranteed work ethics

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A Response from: Patrick Behrens

Billy, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was outstanding he did an excellent job and provided me with information/hands on that will be useful to me in the future.

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A Response from: Patrick Behrens

Gregory, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

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Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712