James Ward

Informative, efficient , and friendly. Excellent results. Thanks for a job well done.

- Bill Morris

Bill, thank you for the 5 Star review!

I highly recommend James Ward for any of your garage door needs. He's very professional, knowledgeable and he represents the company in the best way. Hands down, he the best technician that we have ever had come out and provide service.

- Ronald King

Ronald, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

James was very knowledgeable and professional.

- Robert Haliburton

Robert, thank you for the 5 Star review!

James Ward came on Friday, June 19, 2026 to provide an estimate for a broken garage door. He was very professional, personable, and respectful. He provided three estimates, the cheapest of which was actually the cheapest of multiple estimates I had received. For that reason, we decided to go with Precision for our service. I was so impressed with him I wanted to make sure he was the one able to provide the repair, so we scheduled the appointment for the following Monday, when I knew he would be working. James arrived, got the door fixed very promptly, and maintained his professionalism the entire time. My husband and I were very pleased with James Ward’s service and would recommend him and Precision Garage Door Service to anybody!

- Tammy Bates

Tammy, we are very pleased to receive your feedback and to hear of your experience with our technician, James Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

James was very efficient and knowledgeable. He gave me lots of options with no pressure at all. Scheduling a service call was super easy and their follow up was great. Definitely recommend Precision Door!

- Alisa Powell

Alisa, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

James came out and fixed my mom's garage door in less than an hour! Super friendly and professional, I would highly recommend his service. My garage door is loud and clunky so I plan on getting James to come fix mine up sometime soon!

- Derek Hodges

Derek, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Precision Garage Door was able to send a technician out the same day. The garage door was inspected, and I was given multiple repair alternatives to choose from. Each alternative was thoroughly explained. The technician was courteous and professional, and the repair work was completed in a timely manner.

- Jim Ortyn

Jim we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

James crew did an outstanding job on our garage door. They were fast professional, unbelievably knowledgeable and help this tremendously. I do appreciate the help you guys are amazing thank you very much.

- Robert Perrow

Robert, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

James & Justin came and did great work! Been awhile since my garage door sounded so good. They both were professional & personable!

- Carol Raatz

Carol, we are very pleased to receive your positive feedback and thank you for your recommendation.

If I could give 6 stars I would these men are great. Absolute professionals I would highly recommend these men for anybody.

- Tyler Derstine

Tyler, we are very pleased to receive your feedback and to hear of your experience with our company.. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Quality replaced all components except rail, opener and door. While the quality is good, the price for the rollers is extremely high. $24.33 per roller is almost 10 times what they can be purchased for on Amazon for the same quality.

- Doug Speaker

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

James was prompt, courteous and very knowledgeable in how to find the problem. He installed a brace across a section and solved the issue.

- Tom Trahan

Tom, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

James was very professional and his work was top notch!! Excellent service and very friendly.

- Skyler Smith

Skyler, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

What a great experience; so fast and so friendly. Great service from start to finish! Highly recommended

- Anne Hughes

Anne, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

I did not appreciate the bait and switch that happened when the technician arrived. It went from a rough quote of $ 150.00 to $ 190.00 over the phone to over $ 380.00 when the technician arrived. It really pissed me off and I asked the technician to leave. I will never call you guys again and you bet I will tell all I know about my experience!! Being in the sales and service business myself, I really think you guys need to change your business practices!

- Craig Caddell

Craig, Thank you for taking the time to share your experience with us. We genuinely value your feedback, and I’m sorry to hear about the frustration you encountered during your recent interaction. I understand how disappointing it can be when costs exceed initial estimates. Our answering service provided rough quotes based on information shared over the phone, but the technician must complete a safety checklist on-site to ensure accurate pricing, which can sometimes lead to adjustments. I apologize if this process was not clearly communicated to you upfront. Your experience is important to us, and we take your feedback seriously. We are committed to improving our communication and transparency regarding pricing. We appreciate your insights as a professional in the sales and service industry; they help us refine our practices and enhance our customer experience. Should you ever reconsider, we would love the opportunity to serve you better in the future. Thank you once again for your feedback, and we wish you all the best.

Our door was very erratic about opening and closing. I chose Precision because of their TV commercial. Every time I saw Technician James smile it made me smile too. A fantastic representative! I was so happy when James himself came to fix our door. It was a pleasure to meet him. We appreciate how quickly he worked and how well he explained our new equipment. I was able to schedule the repair appointment so fast! Next day!

- Jessica Neaves

Jessica, we are very pleased to receive your feedback and to hear of your experience with our technicianJames. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

James did a great job at helping us figure out what needed to be done. Thanks

- Pamela Friedowitz

Pamela, we are very pleased to receive your positive feedback and thank you for your recommendation.

Tech James was very polite and thorough also free inspection

- Richard Regalado

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Super fast and incredibly friendly service. No pressure to purchase anything we didn’t need and a wonderful first experience with garage door repairs. Thank you, James and Precision!

- Megan Washington

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Outstanding customer service. Pro technician James is representing Precision Garage Door Service with integrity If you want the best..you found it.

- Margie Maseda

Margie, we are very pleased to receive your positive feedback and thank you for your recommendation.

What a pleasurable experience. James was pleasant, knowledgeable and professional. He performed a thorough inspection of our door and gave us three estimates depending on the what worked best for us. The repairs and upgrades function well - so nice to have quiet garage door opener. The appointment for service was prompt; the day after we call.

- Richard Handel

Richard, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

James was very professional and friendly the entire time. He was very helpful and took the time to show and explain the issues. He gave me multiple options to resolve the issues. I’m glad I went with them and will reach out again if there are any future issues.

- Joshua

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Fast and professional service

- Colton Brenton

Colton, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Our garage door spring broke late in the day. I called precision door because I saw the reviews. They were able to come out the next morning for the repair. I was going to have to go to work so my wife was home when James showed up for the repair. He conducted a thorough review of our door and came up with 4 options for the repair. He was able to go through all the options with my wife explaining and showing the parts on the door that were in need of replacing. He was very patient as my wife asked a lot of questions. We chose option 3 and we couldn’t be happier. It was a little more money than we planned, but we now are better than new. We also received a lifetime warranty so we have the peace of mind that we will be taken care of in the future. Highly recommend these guys.

- Mark Heinle

We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your recommendation of Precision Garage Door of Waco.

James was my service technician this evening. He did a fantastic job and was very quick with his service. He took the time to explaining everything to me in a way that made sure I understood it clearly. He was very friendly and professional.

- Kassandra Herring

Kassandra, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

The team was very professional and responsive from the very beginning. I found out late Sunday night that the garage spring had snapped in two and the next day by noon a technician was on site. James was very informative and clear on the process. He offered 3 options and listened to our situation. We quickly came to an agreement and in less than an hour everything that was broke and worn had been fixed. 5 stars easy, would highly recommend!

- Jason Carroll

Jason, thank you for leaving such a valued review for our company and technician James. We appreciate hearing that you were pleased with both the new garage door and the service provided. Thank you for choosing Precision Garage Door of Waco

I just can’t tell you how pleased I am with Precision Door Service. He knew what he was doing, he was friendly, fast and efficient. My garage door has never opened so smoothly and so quietly!

- Bill Huffman

Bill, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

James was awesome would highly recommend

- Mario Rodriguez

Mario, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

This is the second time I have used Precision Door. First in Oklahoma and now in Texas. I find the service to be responsive, efficient, and reasonable. James was a great technician and I appreciated his service. The door opener uns smoothly, quietly and has new features that will be useful.

- Channon Cunningham

Channon, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

James Ward the technician Precision Door Service sent examined the door and hardware informed me what was required to return the existing door to satisfactory operating condition. I feel that James explained everything to my satisfaction. I would feel comfortable to recommend James Ward and Precision Door Service to my neighbors and friends.

- Lawrence Bradburn

Lawrence, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.