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James Ward

https://precisiondoorcentraltx.comJames Ward
Technician
Reviews: 216
Average: 4.95 stars
James Ward has received 216 reviews, averaging 4.95 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

precision came out and gave us a price to fix the door and it was done , No fuss no muss. Very happy with the work. Will get you guys back to put in new springs and other fittings when we are not so busy.

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A Response from: Patrick Behrens

Steve, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an outstanding job repairing our garage door. He explained everything in a way I could easily understand, confirmed my suspicion that I needed two springs instead of one for our two-car garage, and fixed the issue quickly. He also took the time to show me how to properly maintain the moving parts and left all the company information I'd need for any future warranty requests. Professional, knowledgeable, and easy to work with. Highly recommended

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was a very friendly, courteous, and professional man. He worked diligently to locate my problem and resolve it. Everything is better now but he explained some difficulties in construction.

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A Response from: Patrick Behrens

Gerald, we are very pleased to receive your feedback and to hear of your experience with our technician James. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional! Great seevice

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A Response from: Patrick Behrens

Doris, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was absolutely fantastic - courteous, helpful and even arrived early! Thank you!

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A Response from: Patrick Behrens

Christinia, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had other options but I choose to go with a professional business and I am glad that I did the technician was very friendly knowledgeable and professional . With the backing of guaranteed work ethics

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A Response from: Patrick Behrens

Billy, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was outstanding he did an excellent job and provided me with information/hands on that will be useful to me in the future.

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A Response from: Patrick Behrens

Gregory, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was very good. James Ward was very professional and explained everything to me. He was on time. The day before (yesterday ) The young lady that made the appointment got the town wrong and the repairman called from Round Rock and said the address was wrong. He could not come because Round Rock was his territory and Harker Heights was not. He gave me a different phone # and I got a lady that apologized for the mix-up and we rescheduled for the next day and it went very well.

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A Response from: Patrick Behrens

Sue, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks you for an outstanding job. I really appreciate your talent.

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A Response from: Patrick Behrens

Maria, we appreciate your positive comments and thank you for trusting Precision Garage Door of Waco with your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was fantastic, he really knew his stuff and made the repair process fast and straight forward. Would highly recommend any garage repairs done by Mr. Ward.

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A Response from: Patrick Behrens

Mitchell, we appreciate you leaving a 5 Star review! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 10/13/2025
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was absolutely professional and friendly. I trusted his insight. Thank you for the incredible service. He went over all of the scope of work thoroughly!

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A Response from: Patrick Behrens

Ron, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job. Kind and efficient.

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A Response from: Patrick Behrens

Kathy, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an excellent job on our garage door repair. I highly recommend him

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A Response from: Patrick Behrens

John, your positive review and 5 Stars are very appreciated

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Garage Door Service, because they were the only Service Provider open on Sunday. I called and spoke with Tyler. I relayed the information needed to diagnose our issue of broken springs. He was able to dispatch a technician named James, sometime between 2-4pm on Sunday!! James arrived early about 1:30pm. He got the garage door back on track and the two bottom wheels realigned. James removed the broken springs and replaced them with Lifetime Warranty springs. James was efficient, cordial, and friendly. When you call ask for James if you can wait, he’ll take care of your home as if it was his own!! Thank You, BrightNest Painting

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A Response from: Patrick Behrens

John, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

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A Response from: Patrick Behrens

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Company was available in a reasonable time. A cable broke leaving my garage door stuck at an angle. James was very professional. He identified several problems with our 30 year old garage door system. I was feeling like this was an over sell however agreed to proceeding with his recommendation. As he pulled off the old pieces and springs and added the new parts it was apparent to me that he knew what he was talking about. The repair was expensive but feel confident that it will last. It also is so much quieter now.

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A Response from: Patrick Behrens

Gregory, we appreciate hearing of your experience. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service!

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A Response from: Patrick Behrens

Amanda, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduled appointment quickly. Technician was helpful & spent the time needed to service the project. I did question the cost that seemed high.

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A Response from: Patrick Behrens

Van, we appreciate you leaving a review and thank you for the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Got on at 11:00 at night to make an appointment, received a text shortly after asking what time would work good for me. I scheduled anywhere between 10-12 the next morning, At 9:30 that morning James called and said he was heading my way, showed up early and was very informative on what all he had to do, and what parts it was going to take to get my garage door back functioning! James was awesome to work with, very polite, and got the job done quickly. I highly recommend for any garage doors needs give Precision Garage Door of Waco a call!!! Bobby M.

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A Response from: Patrick Behrens

Bobby, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did the job quickly and well.

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A Response from: Patrick Behrens

Matthew, we appreciate you leaving 5 Stars for our company!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician James was prompt, friendly and every efficient.

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A Response from: Patrick Behrens

Kenneth, thank you so much for the 5 Star review! We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and James Ward your technician was awesome. Thank you.

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A Response from: Patrick Behrens

Adrian, we appreciate you leaving 5 Stars for our company!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was on time, work with me till all vehicles and remotes programed.. We both learned to how to make the remotes program to door opener.. will always request James for any future work. KWS

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A Response from: Patrick Behrens

Ken, thank you for the positive review and 5 Stars!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door broke when my power went out and I called them right after. They agreed to come out immediately. If they wouldn't have come out, my garage would be open for at least the weekend. They were very professional and James was the best at explaining everything and he did a whole door parts replacement in an hour! He is fantastic! Thanks for the service and making a bad day with other issues much better.

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A Response from: Patrick Behrens

Chris, we are so pleased to hear of your experience and to know that James was able to provide you with great service. We appreciate you taking the time to leave your positive review and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward inspected the garage door and presented all of the options available to repair the door. He was very professional and did a great job for me.

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A Response from: Patrick Behrens

Tom, thank you for such a wonderful review! We appreciate your kind comments and recognition of James.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an old garage door opener replaced along with some of the parts. In addition, the door was serviced so that it will operate more smoothly. We will be having a new garage door opener installed on another door in a couple of days. Service was great! Everything from initial response, communication, prompt arrival, the actual product etc. was great. Highly recommend.

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate hearing that you were happy with the service you received from our Precision team and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

January 2024, I called and had John come out and restore my garage door. He did and outstanding job, but the rubber door seal was damaged. Our pest control guy noticed it was torn and I called your office. James came out the next day and documented the damage and will be out Wednesday to replace it. Great warranty and service. Highly recommend this company. Tom Trahan

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review! We greatly appreciate your business and are glad to have been able to provide service for your garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James ward was awesome. He explained the whole process and completed the job in a timely manner.

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A Response from: Patrick Behrens

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician James Ward did inspection and give me 3 options. I picked the one I wanted and he went straight to work and completed it in a timely manner. Very friendly and knowledgeable. I would definitely recommend. Danny Bagley

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A Response from: Patrick Behrens

Danny, thank you for your positive feedback regarding the service you received from our technician James. We appreciate hearing of your experience, and your recommendation of Precision Garage Door of Waco

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 09/04/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. James did it again! knowledgeable and polite - thank you!!

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A Response from: Patrick Behrens

Marlene, your positive review and 5 Stars are very appreciated

Service Provided:
Garage Door Repair

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Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712