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James Ward

James Ward
Technician
Reviews: 90
Average: 4.94 stars
James Ward has received 90 reviews, averaging 4.94 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

Review:

Excellent service. On time and gone in 30 minutes. Thank you James.

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A Response from: Patrick Behrens

Donnie, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

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A Response from: Patrick Behrens

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

James was amazing to work with.

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A Response from: Patrick Behrens

Rob, we value your comments and thank you for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

James Ward was very courteous, explained everything in detail and gave me several options. I chose the repair and my garage door is better than ever. He is just like in your commercial and much more. A really nice person who is very good at his job.

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A Response from: Patrick Behrens

Sharon, we appreciate you taking the time to leave such a wonderful 5 Star review for our technician James. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that is greatly appreciated. Thank you for commending James on his service and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

The technician, James was very knowledgeable and was so professional. He was prompt, coming when he said he would, and did the job well! I would recommend Precision to anyone who needs a repair/ replacement!

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A Response from: Patrick Behrens

Douglas, thank you for trusting Precision Garage Door of Waco with your garage door needs. We greatly appreciate you sharing your positive experience and providing your recommendation of our services to others!

Service Provided:
Garage Door Repair

Review:

Great service. Mr. James Ward is truly professional.

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A Response from: Patrick Behrens

John, we are so glad that you are happy with the service you received from our technician James and appreciate you leaving a 5 Star review!

Service Provided:
Garage Door Repair

Review:

The tech that came out to do a estimate was very professional and informative. Took his time and actually care about what he's conveying.

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A Response from: Patrick Behrens

Malinda, we appreciate you taking the time to leave such a wonderful review for our technician. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that we greatly appreciate. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Review:

Our Tech was on time and very professional. He explained all the work needed to be done and gave us an itemized proposal for the work. Once we selected what we wanted, he got to work right away and had our door up and running in no time. We are very happy with his work.

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A Response from: Patrick Behrens

Leah, we are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service you were provided. Thank you for the 5 Star review and for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Extremely professional. Upfront answers. On time. Knowledgeable. I would recommend this company to anyone. This is the example of how to conduct a business.

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A Response from: Patrick Behrens

Chad, we are so pleased to hear that you are happy with the service provided by our company. Your positive comments and recommendation of Precision Garage Door of Waco are both highly valued compliments that we greatly appreciate! Thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Review:

Excellent service,on time,explained everything perfectly,very professional and friendly.

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A Response from: Patrick Behrens

Thank you for taking the time to leave such positive feedback for us. We are extremely pleased to hear that you received excellent service and we thank you for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

James the technician came out and explained the different options. He was very friendly. The service was quick. Thanks

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A Response from: Patrick Behrens

Kevin, we value your feedback and appreciate you taking the time to commend James for his friendly and efficient service. Thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James is awesome, walked us through the issues we had with our Garage door and quickly resolved and now it’s working great. Performance made it happen in a short time even on a weekend….

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A Response from: Patrick Behrens

Mark, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician James and the service he provided. We truly appreciate your business.

Service Provided:
Garage Door Repair

Review:

James did an excellent job. He communicated with me prior to arrival. He was able to diagnose the problem quickly and get me back up and running. Will definitely use precision overhead garage door again.

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A Response from: Patrick Behrens

Tim, thank you for your positive feedback and 5 Star review. We appreciate you taking the time to leave such a valued review for our technician James and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

We did purchase 2 of your garage door openers. James the gentleman that came to our home was a True Gentleman Very personable and answered all the questions we had. After we decided on the type of openers he started to take old ones down and replace with the new ones. James is very polite and knowledgeable about the products. After installing the new openers he programmed everything to them. If all your employees are as great as James you have a hell of a great company. Again thanks.

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A Response from: Patrick Behrens

We are so very pleased to hear that you have had a great experience with our company and appreciate your recognition of our technician James and his service. Thank you for taking the time to leave your kind comments. We are glad to have been able to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

James was very professional and courteous,and fixed my problem.He left me with a good feeling about Precision Services.In the future I will be using your services for my garage door needs.

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A Response from: Patrick Behrens

Roger, we cannot thank you enough for taking the time to leave such a wonderful review for our company and technician James. We greatly appreciate your kind feedback and hearing that you will be our valued customer for years to come makes our day. Thank you for placing your trust in Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Review:

We were very pleased with the service that James did for us. He was very professional polite and explained exactly what he was doing. Thank you, James! We appreciate the prompt service we received. We surely recommend this company! Exceptional service!

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A Response from: Patrick Behrens

Tony, your review for our technician James is so appreciated. Thank you for your kind comments and recognition of James and his ability to deliver professional and informative service. We appreciate both your recommendation and having had the opportunity to assist with your garage door needs!

Service Provided:
Garage Door Opener Repair

Review:

Everything was great James Ward your tech did a great job He replaced springs and cables and did great work as i watched him do what he does and asked questions as he worked Over all great work and really great to call and make an appointment the same day Thanks Craig Sustala

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A Response from: Patrick Behrens

Craig, thank you for your valued feedback and 5 Star review regarding the same day service that you received. It makes our day to hear that James was able to provide great service for your garage door needs. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We chose Precision because of the commercials on tv. James was very professional and personable. Not only did he fix the problem, but our door ran more smoothly when he finished.

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A Response from: Patrick Behrens

Bryan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We enjoy hearing of a job well done and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

Review:

all around awesome. very professional and very knowledgeable

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A Response from: Patrick Behrens

Miguel, we are very pleased to receive your feedback and to hear of your positive experience. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James was professional and super courteous. He explained everything thoroughly and was helpful in selecting a garage door. I appreciate the promptness of getting me a quote for the garage door.

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A Response from: Patrick Behrens

Amy, we appreciate you taking the time to recognize our technician James for his service and his ability to assist with your new garage door selection. We appreciate you trusting Precision Garage Door of Waco with your business and look forward to having your new garage door installed for you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very easy process from start to finish. James was very friendly and very informative about the job he performed. Will definitely recommend to others

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A Response from: Patrick Behrens

Mark, we enjoy hearing that your experience with our company was easy and efficient. We also appreciate receiving your kind comments and thank you for your recommendation of Precision Garage Door of Waco to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James was very knowledgeable, personable, and professional. I was entertaining multiple companies’ estimates but James’s confidence in the company’s products and his professionalism swayed me to choose Precision Door Services.

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A Response from: Patrick Behrens

Jake, we have enjoyed hearing of your experience with our technician James and thank you for your kind comments. We appreciate that you chose our company and have allowed us the opportunity to service your garage door. We value your time and thank you for leaving a 5 Star review for us!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

James was super kind and very professional. Would recommend him to one and all.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your satisfaction with our technician James and to receive the kind compliments you have shared. Thank you for your review and for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

James did a great job! Arrived on time and installed new garage door opener in about an hour.

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A Response from: Patrick Behrens

Tom, we appreciate your 5 Star Review and the opportunity to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank you Precision Garage Door Installer. James Ward Perfect job thanks.

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A Response from: Patrick Behrens

Kelvin, we greatly appreciate hearing of your satisfaction with James and the service he performed. Thank you for the 5 Star review and for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Springs broke on my garage, made an appointment that was convenient for me then explained what i needed and all options to get my garage door working right again

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A Response from: Patrick Behrens

We are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

James replaced my garage door seal, operator reinforcement bracket and a tune up. He was very polite, professional and did a great job! Huge difference it made to my garage door! Thanks James!

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A Response from: Patrick Behrens

Ruben, thank you for your recognition of James and the service he provided. We appreciate you taking the time to let us know how well your garage door is working now and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Review:

My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

James Ward was amazing made the garage experience easy highly recommend !!!

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A Response from: Patrick Behrens

Darron, we greatly appreciate hearing of your experience with our technician James and the service he provided. Thank you for your recommendation of Precision Garage Door of Waco and for the opportunity to assist with your garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I chose Precision Garage Door of Waco initially, due to their quick response when I was searching for a repair service. Additionally, the search was done on a Sunday, which surprised me the request was answered. The timeliness of the technician was spot-on, and the install was done the same day (on Sunday), with no additional service charges. The technician was thorough in removing the old opener and very precise in the installation of the new opener. Available options were provided, based on my requests and the work was completed with my satisfaction. The opener was a high-end opener, working off of Wi-Fi, which posed a challenge in making the initial connection. I expressed my concern, to the owner, regarding the technical support, which was unavailable on Sunday, and the owner was understanding of my expressed concern. The technician worked on the app connection, which was able to be resolved by a firmware update and reinstallation of the app. This "trouble shooting" diagnosis took an extra 30 to 40 minutes, but the end result was a fully functional garage door opener, with all the bells and whistles requested. I am pleased with the finished product and the opener itself. I would recommend Precision Garage Door of Waco and will continue to have them service my door.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided. We also appreciate your understanding about getting the job done right and your patience with the amount of time that this can sometimes take. We are pleased that you are able to enjoy all the amenities of your new garage door opener and we thank you for your 5 Star review. Your business and recommendation of Precision Garage Door of Waco are both greatly appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Waco Area

254-522-9683

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Killeen Area

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Hillsboro Area

254-522-9740

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712