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James Ward

https://precisiondoorcentraltx.comJames Ward
Technician
Reviews: 276
Average: 4.94 stars
James Ward has received 276 reviews, averaging 4.94 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My tech James did an excellent job in a short amount of time.I couldn’t be happier.

- Christina Scott

A Response from: Patrick Behrens

Christina, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Garage Door Opener Install

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was outstanding Very patient with my dumb questions

- Larry Adams

A Response from: Patrick Behrens

Larry, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician, James Ward, did an excellent job! Arrived on time, very friendly, very professional. Truly a great overall experience. Thanks!!!

- Maxwell Aucoin

A Response from: Patrick Behrens

Maxwell, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was as professional as you can get. Quick install, was done before we knew it. Everything went as expected, no problems, no issues. Couldn't ask for a better person , or a better product (door opener)... Thank you Precision .....

- Lynetha Berger

A Response from: Patrick Behrens

Lynetha, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the service of my garage door.

- Latanza Kemp

A Response from: Patrick Behrens

Latanza, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door was recommended by a family member. So glad I listened. All options were presented and had a quote within minutes. Expected delivery was 4-6 weeks but they came in within 2 weeks! The installation was very professional and done within a couple of hours. Very friendly service from start to finish. Loving the new doors, exceptional quality.

- Pam

A Response from: Patrick Behrens

Pam, thank you for the 5 Star review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Informative, efficient , and friendly. Excellent results. Thanks for a job well done.

- Bill Morris

A Response from: Patrick Behrens

Bill, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend James Ward for any of your garage door needs. He's very professional, knowledgeable and he represents the company in the best way. Hands down, he the best technician that we have ever had come out and provide service.

- Ronald King

A Response from: Patrick Behrens

Ronald, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very knowledgeable and professional.

- Robert Haliburton

A Response from: Patrick Behrens

Robert, thank you for the 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward came on Friday, June 19, 2026 to provide an estimate for a broken garage door. He was very professional, personable, and respectful. He provided three estimates, the cheapest of which was actually the cheapest of multiple estimates I had received. For that reason, we decided to go with Precision for our service. I was so impressed with him I wanted to make sure he was the one able to provide the repair, so we scheduled the appointment for the following Monday, when I knew he would be working. James arrived, got the door fixed very promptly, and maintained his professionalism the entire time. My husband and I were very pleased with James Ward’s service and would recommend him and Precision Garage Door Service to anybody!

- Tammy Bates

A Response from: Patrick Behrens

Tammy, we are very pleased to receive your feedback and to hear of your experience with our technician, James Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very efficient and knowledgeable. He gave me lots of options with no pressure at all. Scheduling a service call was super easy and their follow up was great. Definitely recommend Precision Door!

- Alisa Powell

A Response from: Patrick Behrens

Alisa, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James came out and fixed my mom's garage door in less than an hour! Super friendly and professional, I would highly recommend his service. My garage door is loud and clunky so I plan on getting James to come fix mine up sometime soon!

- Derek Hodges

A Response from: Patrick Behrens

Derek, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door was able to send a technician out the same day. The garage door was inspected, and I was given multiple repair alternatives to choose from. Each alternative was thoroughly explained. The technician was courteous and professional, and the repair work was completed in a timely manner.

- Jim Ortyn

A Response from: Patrick Behrens

Jim we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James crew did an outstanding job on our garage door. They were fast professional, unbelievably knowledgeable and help this tremendously. I do appreciate the help you guys are amazing thank you very much.

- Robert Perrow

A Response from: Patrick Behrens

Robert, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James & Justin came and did great work! Been awhile since my garage door sounded so good. They both were professional & personable!

- Carol Raatz

A Response from: Patrick Behrens

Carol, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If I could give 6 stars I would these men are great. Absolute professionals I would highly recommend these men for anybody.

- Tyler Derstine

A Response from: Patrick Behrens

Tyler, we are very pleased to receive your feedback and to hear of your experience with our company.. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quality replaced all components except rail, opener and door. While the quality is good, the price for the rollers is extremely high. $24.33 per roller is almost 10 times what they can be purchased for on Amazon for the same quality.

- Doug Speaker

A Response from: Patrick Behrens

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was prompt, courteous and very knowledgeable in how to find the problem. He installed a brace across a section and solved the issue.

- Tom Trahan

A Response from: Patrick Behrens

Tom, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and his work was top notch!! Excellent service and very friendly.

- Skyler Smith

A Response from: Patrick Behrens

Skyler, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a great experience; so fast and so friendly. Great service from start to finish! Highly recommended

- Anne Hughes

A Response from: Patrick Behrens

Anne, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I did not appreciate the bait and switch that happened when the technician arrived. It went from a rough quote of $ 150.00 to $ 190.00 over the phone to over $ 380.00 when the technician arrived. It really pissed me off and I asked the technician to leave. I will never call you guys again and you bet I will tell all I know about my experience!! Being in the sales and service business myself, I really think you guys need to change your business practices!

- Craig Caddell

A Response from: Patrick Behrens

Craig, Thank you for taking the time to share your experience with us. We genuinely value your feedback, and I’m sorry to hear about the frustration you encountered during your recent interaction. I understand how disappointing it can be when costs exceed initial estimates. Our answering service provided rough quotes based on information shared over the phone, but the technician must complete a safety checklist on-site to ensure accurate pricing, which can sometimes lead to adjustments. I apologize if this process was not clearly communicated to you upfront. Your experience is important to us, and we take your feedback seriously. We are committed to improving our communication and transparency regarding pricing. We appreciate your insights as a professional in the sales and service industry; they help us refine our practices and enhance our customer experience. Should you ever reconsider, we would love the opportunity to serve you better in the future. Thank you once again for your feedback, and we wish you all the best.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door was very erratic about opening and closing. I chose Precision because of their TV commercial. Every time I saw Technician James smile it made me smile too. A fantastic representative! I was so happy when James himself came to fix our door. It was a pleasure to meet him. We appreciate how quickly he worked and how well he explained our new equipment. I was able to schedule the repair appointment so fast! Next day!

- Jessica Neaves

A Response from: Patrick Behrens

Jessica, we are very pleased to receive your feedback and to hear of your experience with our technicianJames. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job at helping us figure out what needed to be done. Thanks

- Pamela Friedowitz

A Response from: Patrick Behrens

Pamela, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech James was very polite and thorough also free inspection

- Richard Regalado

A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast and incredibly friendly service. No pressure to purchase anything we didn’t need and a wonderful first experience with garage door repairs. Thank you, James and Precision!

- Megan Washington

A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service. Pro technician James is representing Precision Garage Door Service with integrity If you want the best..you found it.

- Margie Maseda

A Response from: Patrick Behrens

Margie, we are very pleased to receive your positive feedback and thank you for your recommendation.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a pleasurable experience. James was pleasant, knowledgeable and professional. He performed a thorough inspection of our door and gave us three estimates depending on the what worked best for us. The repairs and upgrades function well - so nice to have quiet garage door opener. The appointment for service was prompt; the day after we call.

- Richard Handel

A Response from: Patrick Behrens

Richard, we are very pleased to receive your feedback and to hear of your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and friendly the entire time. He was very helpful and took the time to show and explain the issues. He gave me multiple options to resolve the issues. I’m glad I went with them and will reach out again if there are any future issues.

- Joshua

A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and professional service

- Colton Brenton

A Response from: Patrick Behrens

Colton, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke late in the day. I called precision door because I saw the reviews. They were able to come out the next morning for the repair. I was going to have to go to work so my wife was home when James showed up for the repair. He conducted a thorough review of our door and came up with 4 options for the repair. He was able to go through all the options with my wife explaining and showing the parts on the door that were in need of replacing. He was very patient as my wife asked a lot of questions. We chose option 3 and we couldn’t be happier. It was a little more money than we planned, but we now are better than new. We also received a lifetime warranty so we have the peace of mind that we will be taken care of in the future. Highly recommend these guys.

- Mark Heinle

A Response from: Patrick Behrens

We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your recommendation of Precision Garage Door of Waco.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712