James Ward has received 297 reviews, averaging 4.94 Stars!

About James

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his
wonderful wife. He spent time working in the oil field industry and at Walmart DC before making
Precision his home. James will leave a lasting impression as he never meets a stranger and most of all
looks forward to helping customers with their garage door problems as this is one of his favorite things
to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his
favorite team!
Trusted
Professional
Customer
Focused

Reviews for James Ward

Mitchell Frame

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 10/26/2025

James Ward was fantastic, he really knew his stuff and made the repair process fast and straight forward. Would highly recommend any garage repairs done by Mr. Ward.

Response from Patrick Behrens Business Owner

Mitchell, we appreciate you leaving a 5 Star review! Thank you for your business.

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Coker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
10/13/2025

James was absolutely professional and friendly. I trusted his insight. Thank you for the incredible service. He went over all of the scope of work thoroughly!

Response from Patrick Behrens Business Owner

Ron, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Kathy Studensky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 10/13/2025

James did a great job. Kind and efficient.

Response from Patrick Behrens Business Owner

Kathy, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service: Garage Door Opener Repair

John Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Moody, TX 10/12/2025

James did an excellent job on our garage door repair. I highly recommend him

Response from Patrick Behrens Business Owner

John, your positive review and 5 Stars are very appreciated

Service: Garage Door Repair

Product: Springs

Amanda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 10/12/2025

I chose Precision Garage Door Service, because they were the only Service Provider open on Sunday. I called and spoke with Tyler. I relayed the information needed to diagnose our issue of broken springs. He was able to dispatch a technician named James, sometime between 2-4pm on Sunday!! James arrived early about 1:30pm. He got the garage door back on track and the two bottom wheels realigned. James removed the broken springs and replaced them with Lifetime Warranty springs. James was efficient, cordial, and friendly. When you call ask for James if you can wait, he’ll take care of your home as if it was his own!! Thank You, BrightNest Painting

Response from Patrick Behrens Business Owner

John, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

Casey McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 10/07/2025

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

Response from Patrick Behrens Business Owner

We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician James and the service you received.

Service: Garage Door Repair

Product: Springs

Gregory Jaffers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 10/07/2025

Company was available in a reasonable time. A cable broke leaving my garage door stuck at an angle. James was very professional. He identified several problems with our 30 year old garage door system. I was feeling like this was an over sell however agreed to proceeding with his recommendation. As he pulled off the old pieces and springs and added the new parts it was apparent to me that he knew what he was talking about. The repair was expensive but feel confident that it will last. It also is so much quieter now.

Response from Patrick Behrens Business Owner

Gregory, we appreciate hearing of your experience. We value your feedback and appreciate your 5 Star review!!

Service: Garage Door Repair

Amanda Alder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 10/05/2025

Great customer service!

Response from Patrick Behrens Business Owner

Amanda, thank you for the 5 Star review!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Van Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 10/03/2025

Scheduled appointment quickly. Technician was helpful & spent the time needed to service the project. I did question the cost that seemed high.

Response from Patrick Behrens Business Owner

Van, we appreciate you leaving a review and thank you for the opportunity to provide service for your garage door needs.

Service: Garage Door Repair

Product: Springs

Bobby Mercer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 09/19/2025

Got on at 11:00 at night to make an appointment, received a text shortly after asking what time would work good for me. I scheduled anywhere between 10-12 the next morning, At 9:30 that morning James called and said he was heading my way, showed up early and was very informative on what all he had to do, and what parts it was going to take to get my garage door back functioning! James was awesome to work with, very polite, and got the job done quickly. I highly recommend for any garage doors needs give Precision Garage Door of Waco a call!!! Bobby M.

Response from Patrick Behrens Business Owner

Bobby, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service: Garage Door Repair

Matthew Moravec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 09/17/2025

Did the job quickly and well.

Response from Patrick Behrens Business Owner

Matthew, we appreciate you leaving 5 Stars for our company!

Service: Broken Garage Door Spring Repair

Kenneth Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 09/16/2025

Our technician James was prompt, friendly and every efficient.

Response from Patrick Behrens Business Owner

Kenneth, thank you so much for the 5 Star review! We appreciate your business.

Service: Garage Door Repair

Adrian Catchings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 09/16/2025

Quick response and James Ward your technician was awesome. Thank you.

Response from Patrick Behrens Business Owner

Adrian, we appreciate you leaving 5 Stars for our company!

Service: Broken Garage Door Spring Repair

Ken Sorley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 09/15/2025

James was on time, work with me till all vehicles and remotes programed.. We both learned to how to make the remotes program to door opener.. will always request James for any future work. KWS

Response from Patrick Behrens Business Owner

Ken, thank you for the positive review and 5 Stars!

Service: Garage Door Opener Repair

Chris Dobbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Robinson, TX 09/12/2025

My door broke when my power went out and I called them right after. They agreed to come out immediately. If they wouldn't have come out, my garage would be open for at least the weekend. They were very professional and James was the best at explaining everything and he did a whole door parts replacement in an hour! He is fantastic! Thanks for the service and making a bad day with other issues much better.

Response from Patrick Behrens Business Owner

Chris, we are so pleased to hear of your experience and to know that James was able to provide you with great service. We appreciate you taking the time to leave your positive review and thank you for trusting Precision Garage Door of Waco!

Service: Garage Door Repair

Product: Springs

Tom Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James Ward inspected the garage door and presented all of the options available to repair the door. He was very professional and did a great job for me.

Response from Patrick Behrens Business Owner

Tom, thank you for such a wonderful review! We appreciate your kind comments and recognition of James.

Service: Garage Door Repair

Product: Rollers

Stephanie Abright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Gatesville, TX 09/09/2025

We had an old garage door opener replaced along with some of the parts. In addition, the door was serviced so that it will operate more smoothly. We will be having a new garage door opener installed on another door in a couple of days. Service was great! Everything from initial response, communication, prompt arrival, the actual product etc. was great. Highly recommend.

Response from Patrick Behrens Business Owner

Thank you for leaving a 5 Star review. We appreciate hearing that you were happy with the service you received from our Precision team and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Opener Install

Product: Garage Door Opener

Tom Trahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 09/09/2025

January 2024, I called and had John come out and restore my garage door. He did and outstanding job, but the rubber door seal was damaged. Our pest control guy noticed it was torn and I called your office. James came out the next day and documented the damage and will be out Wednesday to replace it. Great warranty and service. Highly recommend this company. Tom Trahan

Response from Patrick Behrens Business Owner

Thank you for leaving a 5 Star review! We greatly appreciate your business and are glad to have been able to provide service for your garage door needs.

Service: Garage Door Repair

Alex Flores

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 09/06/2025

James ward was awesome. He explained the whole process and completed the job in a timely manner.

Response from Patrick Behrens Business Owner

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service: Garage Door Repair

Product: Springs

Danny Bagley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 09/04/2025

The technician James Ward did inspection and give me 3 options. I picked the one I wanted and he went straight to work and completed it in a timely manner. Very friendly and knowledgeable. I would definitely recommend. Danny Bagley

Response from Patrick Behrens Business Owner

Danny, thank you for your positive feedback regarding the service you received from our technician James. We appreciate hearing of your experience, and your recommendation of Precision Garage Door of Waco

Service: Broken Garage Door Spring Repair

Product: Springs

Marlene Fey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/04/2025

Mr. James did it again! knowledgeable and polite - thank you!!

Response from Patrick Behrens Business Owner

Marlene, your positive review and 5 Stars are very appreciated

Service: Garage Door Repair

bill heffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hillsboro, TX 09/03/2025

the service was outstanding the technician James was excellent and very professional i couldn’t be more pleased bill heffner hillsboro tx

Response from Patrick Behrens Business Owner

Bill, thank you for such a wonderful review! We appreciate your kind comments and recognition of James.

Service: Garage Door Repair

Product: Garage Door Opener

Dale Humphreys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 09/03/2025

Great service! From Ashley answering my initial call and questions to the technician, James Ward. James called and asked if he could come earlier than the scheduled appointment time. He was very thorough from explaining estimate to answering all my questions regarding the service call on my cratered garage door. He did a great job getting my garage door repaired and back in service quickly and in the heat of the day! Service like Precision Garage Door provided is appreciated and I will recommend them to others.

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Garage Door Repair

Product: Springs

Polo V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 08/21/2025

I was very impressed with how quick they sent the technician! Then James showed up and he impressed me with his professionalism and his expertise. My garage door needed to be fixed because it kept coming off the track after we bumped in to it. James fixed the door in a timely manner and got the job done quick! Thank you!!

Response from Patrick Behrens Business Owner

Polo, thank you for sharing your positive feedback and kind comments regarding our technician James and the service he provided

Service: Garage Door Repair

Louisella Atencio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 08/18/2025

was easy contact you and your response was fast,

Response from Patrick Behrens Business Owner

Louisella, thank you for leaving a 5 Star review! We appreciate your business.

Service: Install Garage Doors

K H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 08/16/2025

James did an amazing job

Response from Patrick Behrens Business Owner

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service: Broken Garage Door Spring Repair

Anita Cabral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door wouldn't open and my car was inside, and I needed to go to work that evening. All the other places I called couldn't come out until Monday. Precision garage door sent Mr James out within 3 hrs of my online booking. He was super knowledgeable, super professional and even gave me multiple options to replace the blown motor. My garage door got a new fancy motor, I got to my job and I'm so super satisfied and blessed with the work and availability yall provide.

Response from Patrick Behrens Business Owner

Anita, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Opener Install

Product: Garage Door Opener

Denny Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 08/07/2025

James Ward, service tech was excellent (5-star).

Response from Patrick Behrens Business Owner

Denny, thank you for recognizing our technician James and for leaving a 5 star review. We appreciate your business.

Service: Garage Door Repair

Kelly Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 08/06/2025

Thank you, Precision! James was very professional, offered me different levels of repair available, but did not push me to buy what I didn't need. I appreciate the Veterans discount and lifetime warranty on your springs. I'd definitely recommend you to friends!

Response from Patrick Behrens Business Owner

Kelly, we very much appreciate hearing of your experience with our company and technician James. Your positive feedback and recommendation of Precision Garage Door of Waco is appreciated.

Service: Garage Door Repair

Product: Springs

Bart Thomison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 08/02/2025

James was super friendly and very helpful. He walked us through all our options and all work was completed same day. Highly recommended & thank you for a great experience.

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Waco neighbors and let our experts take care of your garage door.

Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712
Precision Garage Door Service of Temple
Office: 254-237-9380
5100 Midway Dr
103

Temple, TX 76502