James Ward has received 290 reviews, averaging 4.94 Stars!

About James

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his
wonderful wife. He spent time working in the oil field industry and at Walmart DC before making
Precision his home. James will leave a lasting impression as he never meets a stranger and most of all
looks forward to helping customers with their garage door problems as this is one of his favorite things
to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his
favorite team!
Trusted
Professional
Customer
Focused

Reviews for James Ward

Athena Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 07/20/2025

James was great! He explained everything really well and even fixed a preexisting issue with the door.

Response from Patrick Behrens Business Owner

Athens, thank you so much for providing your positive feedback and leaving a 5 Star review! We appreciate you choosing Precision Garage Door of Waco for your garage door needs

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 07/12/2025

I called on a Saturday morning and the door opener was up by noon same day. Excellent service by James. He walked through the process and was very thorough. Very positive experience from top to bottom.

Response from Patrick Behrens Business Owner

Michael S, We are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your business. Thank you for taking time to leave a 5 star review!

Service: Garage Door Opener Install

Travis Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mexia, TX 07/11/2025

Can't say enough good things about the service and installation process. Our technician, James was great. He explained the process from start to finish. Showed us 3 options to choose from for our needs. Was very respectful and knowledgeable. He did a great job on the repairs and installation. We couldn't be more satisfied with the job.

Response from Patrick Behrens Business Owner

Travis, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Robert Franks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 07/06/2025

Our tecn, James Ward was awesome today. Our scheduled time was between 12-2 and he was here almost 30 minutes early. He was very thorough and professional. He did it all from replacing worn out sensors to a new spring and rollers. He lubed the door and gave us one so we can do routine maintenance ourselves. The door is now better than when it was installed.. I will definitely be recommend James and Precision to all my friend and anyone I meet that needs garage door repairs. Thank you.

Response from Patrick Behrens Business Owner

Robert, thank you for leaving such a valued review for our company and technician James. We appreciate hearing that you were pleased with the service provided. Thank you for your recommendation and for choosing Precision Garage Door of Waco

Service: Broken Garage Door Spring Repair

Product: Rollers

Daniel Castillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 06/25/2025

First, I was very pleased that same-day service was available. James was very congenial and professional. He was thorough and explained the available service options succinctly. Work was completed within an hour. I don't mind paying for quality service, and in this case, the experience was of decent value for the cost. Thanks again, James!

Response from Patrick Behrens Business Owner

Daniel, we are extremely pleased to hear of your satisfaction with our same day service and experience with our technician James! We appreciate your business and thank you for leaving a 5 star review.

Service: Broken Garage Door Spring Repair

Product: Springs

Sylvia Kimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 06/24/2025

James Ward was completely professional from start to finish. Arriving on time and looking neat and professional as he Introduced himself. He had my job completed in a short time and explained what needed to be done in the future. Answered my questions on maintenance I had. Left area clean and neat. I want hesitated to call Precision for all my garage door needs.

Response from Patrick Behrens Business Owner

Sylvia, we are pleased to hear of your satisfaction with our technician James and to receive the kind compliments you have shared. Thank you for your review and for choosing Precision Garage Door of Waco for your garage door needs!

Service: Garage Door Repair

Dianne & Winston Churchill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
McGregor, TX 06/19/2025

The young man who repaired our garage door was very professional and personable. He was here when he said and did a great job. We saw your ad on TV. We will definitely call you again and will recommend you to friends and family. Thanks .

Service: Garage Door Repair

Anita S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 06/13/2025

James Ward is an excellent technician. He is knowledgeable and friendly and helpful. He knew exactly what to do to fix any problem including wall button and surge protector. He earns a 5-star!

Service: Garage Door Opener Install

Michael Kellogg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 06/12/2025

James Ward was very knowledgeable, personable and a pleasure to work with. The experience with James and Precision was all I could have asked for and more. #QuietestGarageDoorInTown

Service: Garage Door Repair

Steven Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 06/12/2025

Our technician (James) communicated that he was in route for our appointment, he arrived just a few minutes early, he diagnosed the problem, and he quickly made the necessary repair. This is exactly how service organizations should treat their customers.

Service: Garage Door Repair

Brian Charles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 06/09/2025

This company is the best, very professional and knowledgeable. Anytime I need anything big or small the are there quickly. So glad that I found this company for our garage door needs.

Service: Garage Door Repair

Doug Staines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 06/05/2025

Was extremely fortunate to have James Ward service my Garage Door, exceptional expertise and professionalism, extremely pleased with the service

Service: Garage Door Repair

Gary Schmiedekamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 06/04/2025

WOW! This Company is all over taking care of their customers. From the communications both email, text and the Technician. Website is very user friendly. Technician James was SUPER. He kept us informed as to his EFT. Once on the jobsite he was very professional and informative. Explained the different packages for our needed repairs. Yes, I will recommend Precision Garage Door of Waco.

Service: Broken Garage Door Spring Repair

Product: Springs

Corey Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 06/03/2025

Your tech did a great job troubleshooting and repair.

Service: Garage Door Repair

Jon Labrado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 05/29/2025

James Ward did a great job.

Response from Patrick Behrens Business Owner

Jon, thank you for the 5 Star review!

Service: Garage Door Repair

Product: Rollers

Susan Mccoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 05/23/2025

We called Precision after a cable and springs on one of our garage doors broke. The technician, James, was at our home within an hour. He was very courteous and professional. He explained that he was going to evaluate the problem and present our options to us. He did this very clearly and presented our options including cost. We chose the door rebuild because it not only fixed the problem but also gave us a like-new door for a reasonable additional amount which was worth paying. James was able to complete the project at that time because he had all the parts in his van. He did an excellent job. We highly recommend Precision Garage Door Service.

Response from Patrick Behrens Business Owner

Susan, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Repair

Product: Springs

Irene Camarillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rosebud, TX 05/21/2025

James W was very helpful in selecting the right door for my garage. Explained everything and made sure I understood the different options - was very professional..I was referred by my sister who used your services several months ago. Am excited to see the finished product. Thank you for the prompt response to my phone call..

Service: Install Garage Doors

Product: Garage Doors

Fredrick Ralls

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 05/13/2025

James did an amazing job and was so professional and friendly. He called me the morning of my appointment to let me know he was on the road and his arrival time. Once at my house he walked me through his whole 25 point inspection of my garage door and explained all options to me. Even though I only need springs replaced he made sure that I understood about all of the other parts and recommended replacing based on age and condition. The total price for all labor and parts was very far and knowing that I have a lifetime warranty give me peace of mind. I will recommend Precision Garage Doors to anyone needing garage door repairs.

Service: Garage Door Repair

Product: Springs

Randy Malone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 05/10/2025

Mr. James Ward, was very professional from the get go. An enthusiastic person with detailed analysis of the garage door problem. He ensured safety was primary in doing the interim repair before the new doors arrived. My garage door is 23 years old, with a few bumps from the cars throughout the years. His truck was well stocked for all the repairs ,and he made sure I understood what he was doing which I appreciated very well. Thank you for having competent technician like James on your team. He is a great asset, and a great credit to your company.

Response from Patrick Behrens Business Owner

Randy, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for the 5 Star review!

Service: Garage Door Repair

Product: Garage Doors

Brian Holschbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 05/09/2025

I had seen the commercials and seen the 5 star review guy and that is who I got. What a great experience, walked me through what I wanted and would fit my needs. I called for an estimate and was here in 3 hours. Very happy so far with the company and extremely satisfied with James Ward.

Response from Patrick Behrens Business Owner

Brian, we are so pleased to receive your review and to hear of your positive experience. Thank you for trusting Precision Garage Door of Waco!

Service: Garage Door Repair

Product: Garage Doors

John Cullar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 05/09/2025

Service was prompt and outstanding.

Response from Patrick Behrens Business Owner

John, your positive review and 5 Stars are very appreciated

Service: Garage Door Repair

Product: Garage Doors

Donald Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 04/30/2025

They arrived within within 2 hours of my call for service. The enstaller had all needed parts on his and shortly had it install/ I was very happy with the cost and service.

Response from Patrick Behrens Business Owner

Donald, thank you for your review. We appreciate your business!

Service: Garage Door Repair

Product: Garage Door Opener

David Jungblut

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 04/27/2025

Patrick Behrens identified the problem quickly and provided excellent service. In addition to giving me a quote for future upgrades.

Service: Garage Door Opener Install

Bon And Nicole Chatham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Moody, TX 04/21/2025

Really top notch service always willing to do the right thing for the customer. I had them install two massive doors and they have been out due to operator caused issues and was there when they said they were.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

John Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 04/21/2025

Super fast professional service. Highly recommended and will use them again.

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

James Ward was extremely knowledgeable and personable. I called Killeen Garage door and they could not repair the door until Thursday. I couldn’t get out of my garage. Precision garage door was promptly at my house that day. I am stay with Precision from now on.

Response from Patrick Behrens Business Owner

Kevin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Repair

Product: Springs

Gary Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 04/13/2025

Very professional and courteous service. Came out on a Sunday morning shortly after calling!

Response from Patrick Behrens Business Owner

Gary, we are extremely pleased to hear of your satisfaction with the service he provided. Thank you for taking the time to leave a 5 Star review!

Service: Broken Garage Door Spring Repair

Product: Springs

David Alford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holland, TX 04/07/2025

My spring broke. The technician explained my options and the advantages of each one. I felt really good about the technician so I had him total rebuild the garage door mechanism along with putting in a new garage door opener. I had seen the technician on the tv advertisement being the 5 star guy and believe me after he was finished with the job there was no doubt he was the 5 star guy.

Service: Garage Door Repair

Product: Opener

Garrett Nordyke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 04/03/2025

Arrived on time, completed work quickly, professional, adjusted chain, explained the repairs and laughed at my dumb stories.

Service: Garage Door Repair

Product: Springs

Irene Lyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Salado, TX 04/03/2025

James Ward did an amazing job repairing my garage door. He was courteous and very professional. I highly recommended him with his expertise and quick response. I appreciate his knowledge of the problem. Thank you James for the excellent work you did.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Waco neighbors and let our experts take care of your garage door.

Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712