Garage Door Repair in Waco - Page 9

Pat Gee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great and very fast. However, when called for an appointment and quote due to a broken singular spring I told the woman on the phone i only had one spring and was told told springs vary from $120-198 per spring. She did not inform me they would not warranty less than two springs on the install. I was informed of that when the tech showed up and the two spring job cost me double. $506. The woman on the phone should have let me know that policy instead of putting the tech in a bad position explaining why the job was gonna be twice as much. I would have given the tech 5 stars.

Catherine Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work done by Paul on 10/04/25. I called on a Saturday morning because my garage door quit working and the repair tech came out the same day, a few hours later. He explained what was broken and what he had to do to repair. He also showed me what the cost would be before he started the job. The work was done quickly and efficently. I will not hesitate to call again if I need anything. I was very impressed with the Company and Paul. Everyone was very polite and helpful!

Casey McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

Gregory Jaffers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company was available in a reasonable time. A cable broke leaving my garage door stuck at an angle. James was very professional. He identified several problems with our 30 year old garage door system. I was feeling like this was an over sell however agreed to proceeding with his recommendation. As he pulled off the old pieces and springs and added the new parts it was apparent to me that he knew what he was talking about. The repair was expensive but feel confident that it will last. It also is so much quieter now.

Amanda Alder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service!

Beverly Maxwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was great! Explained everything! Feel that he did a professional job, will be telling everyone what a great job he did!!!! Thanks for taking good care of our garage problem!

OBM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was very courteous and professional. I like the company advertisement and trust they would do what they promise..

Shannon Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had them install a new Garage Door Motor etc... last year. They did a fantastic job at a fairly reasonable price. Had an issue yesterday with an error code on the wall unit, they came out today, turned out to not be a problem with the equipment, but they fixed it (minor) and didn't charge me, not even a trip charge and I live way in the country. This company is fantastic. Would highly recommend them. Thanks.

Van Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled appointment quickly. Technician was helpful & spent the time needed to service the project. I did question the cost that seemed high.

Bobbie Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased and satisfied with the customer service I received from Precision. The technician was very professional and knowledgeable.

Charles Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin was very professional and fast at his job, would highly recommend this co.

Brian Wilie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Gallerano was very professional and personable in his approach and answered every question I had. We were able to spend a lot of time talking about things not even related to the project. You guys have a great employee in John. I supervise eight people in my job role, and I would take this guy any day of the week. Your company has a great asset, so hang on to him. Thanks for your service.

Ryan Cabral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick shout out to Precision Garage and technician Dustin (Also James on a previous job for a family member). After returning home late on a Friday evening and finding that my garage would not open more than a few inches, I called Precision Garage the following morning only because it was the first option that showed up on the Google search. Let me tell you, I am glad it was the first option and it deserves that spot. After a brief phone call with a very nice call taker, she told me they would have a technician out between 1030am and 1230pm. Dustin called me 15 minutes later letting me know he was on the way and he made it here prior to the scheduled time. Dustin was very professional and knowledgeable and after a brief troubleshooting and inspection of my entire door assembly, he advised what the problem was, what other issues he found and then gave me 3 different options to get the original option fixed or also fix the other issues. I never felt pressured and he was willing and able to explain each repair. After choosing the option to pretty much replace everything but the door, Dustin knocked it out in no time. I want to also mention James on here because during this process, my mother in law mentioned how she had also used Precision Garage in the past and James came out and he was also very helpful in getting her garage working again. I will definitely be recommending Precision Garage every time I here anyone asking about garage repair. Thanks again Dustin.

Bobby Mercer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Got on at 11:00 at night to make an appointment, received a text shortly after asking what time would work good for me. I scheduled anywhere between 10-12 the next morning, At 9:30 that morning James called and said he was heading my way, showed up early and was very informative on what all he had to do, and what parts it was going to take to get my garage door back functioning! James was awesome to work with, very polite, and got the job done quickly. I highly recommend for any garage doors needs give Precision Garage Door of Waco a call!!! Bobby M.

Don Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company on internet. My experience with Justin was a positive one — he was professional, cordial, and appeared very thorough. I was surprised at the pricing and the time required to accomplish replacement of the door. At this time, I have chosen to go another direction although I appreciate Justin’s and the friendliness of his visit.

Tommy Maedgen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John, the tech, was excellent. Always communicated with me in a timely manner. Very satisfied with the product and service.

Matthew Moravec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did the job quickly and well.

Jesse R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin came to repair our garage door. He was professional and very timely. He walked us through what was wrong, an estimate, and reminded us of the warranty. He was very thorough and we will do business again!

Kenneth Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician James was prompt, friendly and every efficient.

Adrian Catchings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and James Ward your technician was awesome. Thank you.

Ken Sorley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was on time, work with me till all vehicles and remotes programed.. We both learned to how to make the remotes program to door opener.. will always request James for any future work. KWS

Paul Rhone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All of the above. Technician had the ability to clut our fears to rest with good quality facts and answers. Could not have been more at ease.

Chris Dobbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My door broke when my power went out and I called them right after. They agreed to come out immediately. If they wouldn't have come out, my garage would be open for at least the weekend. They were very professional and James was the best at explaining everything and he did a whole door parts replacement in an hour! He is fantastic! Thanks for the service and making a bad day with other issues much better.

Clark Madsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech was John, he was awesome

Tom Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward inspected the garage door and presented all of the options available to repair the door. He was very professional and did a great job for me.

Edward Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I thought they would handle any garage Door but they don't. I appreciate them coming out.

Stephanie Abright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an old garage door opener replaced along with some of the parts. In addition, the door was serviced so that it will operate more smoothly. We will be having a new garage door opener installed on another door in a couple of days. Service was great! Everything from initial response, communication, prompt arrival, the actual product etc. was great. Highly recommend.

Tom Trahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

January 2024, I called and had John come out and restore my garage door. He did and outstanding job, but the rubber door seal was damaged. Our pest control guy noticed it was torn and I called your office. James came out the next day and documented the damage and will be out Wednesday to replace it. Great warranty and service. Highly recommend this company. Tom Trahan

Judy & William Schroeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision before and were very pleased . Very good at what they do. Quick and professional and would use them every time.

Alex Flores

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James ward was awesome. He explained the whole process and completed the job in a timely manner.