Garage Door Repair in Waco - Page 10

Polo V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with how quick they sent the technician! Then James showed up and he impressed me with his professionalism and his expertise. My garage door needed to be fixed because it kept coming off the track after we bumped in to it. James fixed the door in a timely manner and got the job done quick! Thank you!!

Ed Klein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul replaced the springs on my door about two years ago. It was really nice to see him again. He looked at what was going on and took care of the issue.

Veronica Wyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin was awesome to work with: a complete professional, he made sure we understood exactly what was needed to fix our system. Thanks for all your help and prompt assistance!

Louisella Atencio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

was easy contact you and your response was fast,

Brad Dickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!

K H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an amazing job

Anita Cabral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door wouldn't open and my car was inside, and I needed to go to work that evening. All the other places I called couldn't come out until Monday. Precision garage door sent Mr James out within 3 hrs of my online booking. He was super knowledgeable, super professional and even gave me multiple options to replace the blown motor. My garage door got a new fancy motor, I got to my job and I'm so super satisfied and blessed with the work and availability yall provide.

Ed Fadal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The techs at Precision are super - always on time, explaine everything well and very courteous. Plus, they work on weekends. I highly recommend them. !! Fadal

Billy Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw your ad on TV about door making noise and I had the same problem. I called and service was provided quickly. Paul did a great job of repairing the door and I am very pleased with his work.

Jan Anders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very nice. He did recommend a new door opener but I did not get a quote for that yet. He did say that he could not replace the cable.

Dom Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, John has gone above and beyond to remind me why I went with Precision. His ability to get the job done and provide excellent customer service is so rare to find nowadays. Thank you so much.

Dawn Coufal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service, extremely fair pricing!

Denny Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward, service tech was excellent (5-star).

Kelly Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Precision! James was very professional, offered me different levels of repair available, but did not push me to buy what I didn't need. I appreciate the Veterans discount and lifetime warranty on your springs. I'd definitely recommend you to friends!

Ethan Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and great service. Got a garage opener problem on Sunday afternoon, found the company phone by Google and and called for service at 9:30 pm at night before the office closed at 10 pm. The technician came and fixed the problem for me by the middle of next day Monday.

Bart Thomison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was super friendly and very helpful. He walked us through all our options and all work was completed same day. Highly recommended & thank you for a great experience.

Buster Anders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You installed new opener for me last summer.Your service technician was very professional.I appreciate your fast response to my problem..

Karter Benjamin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called because our garage door wasn't opening or closing. They came from Waco and were here within a couple of hours from when we called. Had the issue fixed quickly and professionally. Highly recommend.

KJ Bolling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My old garage door motor failed two days before I was set to leave on a trip. John and Ethan saved the day replacing it along with adding a new keypad within 24 hours. What a relief! Thanks guys!

Jamie Shaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great and extremely helpful! Very friendly and willing to work with me on my requests.

Dianna Presley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was floored that they came out same day I called for estimate. James was super nice & easy to talk to & understand. The company even sent me a Bio on him before he showed up. Which I've never seen this done before...so we felt like we knew him already. We lucked out when they had a door in-stock. And they could install it the following week. It made my husband happy because his Harley Trike was in the garage and was unable to ride it since the door was stuck shut after the cable broke. Very reasonable prices. So happy we found them.

Kim Sharrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John did a wonderful job. He was professional, friendly, and made sure everything was working before he left. When we are ready to replace our garage doors, we will definitely us this company.

Bobby Bischoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am 100% satisfied with the work from precision garage door . The work was done on a Sunday morning and James our technician was well qualified and done an excellent job .He explained all of my options and the job was done within one hour. Thank you.

Lauren Robb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get a same-day appointment and James was wonderful! He was prompt, knowledgeable, and was able to fix the issue our garage doors were having.

Melanie Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service!! Quick installation and reasonable options for all budgets. James was very nice and helpful. Explained everything and helped me download app to easy setup. Thank you

Debbra Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy that came out i believe his name was James was very nice and professional . I would eecomend them to service your door.

Richard Lazard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional experience with Mr. James Ward! He was on time, extremely professional, and illustrated a wealth of knowledge as an installer. Secondary to his excellent service, I will recommend him to everyone I know in need of garage repairs and installations. Thanks a million James for your unwavering support! Richard and Darlene Lazard.

Athena Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great! He explained everything really well and even fixed a preexisting issue with the door.

Jerry Kinser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Had to replace door opener and add a spring. The garage door is so quiet that I have to look to make sure it is opening or closing. The tech was great and explained everything. I highly recommend Precision Garage Door to anyone that need work done on their garage door.

Ernest Baylon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Technician John was really informative about the situation of my garage door issues. He made sure it was in working order in no time and before leaving. When asked for other options of a new garage door if needed he showed me some options.The garage door whisperer for sure. I would like John to come back and install my new garage door I just ordered.