Garage Door Repair in Waco - Page 8

Lynn Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an outstanding job repairing our garage door. He explained everything in a way I could easily understand, confirmed my suspicion that I needed two springs instead of one for our two-car garage, and fixed the issue quickly. He also took the time to show me how to properly maintain the moving parts and left all the company information I'd need for any future warranty requests. Professional, knowledgeable, and easy to work with. Highly recommended

Alejandro Ochoa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve had and old residential garage door replaced over a year ago and soon after the door opener and chain became inoperable. I left it alone for a year as I mainly used the front door, but felt it was time to address the garage. I called precision garage door and was greeted on the phone by friendly staff that answered all my questions and verified my information. Scheduling was quick and easy. I met with John at my home the next day to go over what my options were and agreed to move forward with a new door opener! He was cordial, professional and supportive. The job was completed quickly and my door operates smoothly again! Thanks John and everyone at Precision Garage Door.

Andy P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tuesday night the spring on our garage door snapped leaving our vehicles stuck in the garage. I was able to lift open the door so my wife could pull out or vehicles for the next day. I looked online for a highly rated garage door company and found Precision Door. I gave them a call at 8 am on Wednesday and they set up an appointment in the afternoon. John arrived and explained what the issues were with our door and recommended replacing the single spring with a dual spring and also replacing the cables. He explained the price and was even able to give me a discount. John also explained if there were any other issues with the door to give him a call. John worked quickly and was able to get our door up and running before my wife and I had finished dinner. I am extremely happy with the results as well as the price and would highly recommend going through this company and using John. Thanks again for getting us all fixed up!

Gerald Brewer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward was a very friendly, courteous, and professional man. He worked diligently to locate my problem and resolve it. Everything is better now but he explained some difficulties in construction.

Bob Vee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service techmicial Dustin did an excellent job and after changing the two springs, and re-adjusting the entire door, it has never run so quiet & smoothly.......GOOD JOB!

Doris Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional! Great seevice

Christina Strike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was absolutely fantastic - courteous, helpful and even arrived early! Thank you!

Catherine Thwing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John G was fantastic! He explained each step in the process. He did a great job. I will be using Precision Door next time.

William Louis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prior work was great.

Billy Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had other options but I choose to go with a professional business and I am glad that I did the technician was very friendly knowledgeable and professional . With the backing of guaranteed work ethics

Gregory Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was outstanding he did an excellent job and provided me with information/hands on that will be useful to me in the future.

Sue Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was very good. James Ward was very professional and explained everything to me. He was on time. The day before (yesterday ) The young lady that made the appointment got the town wrong and the repairman called from Round Rock and said the address was wrong. He could not come because Round Rock was his territory and Harker Heights was not. He gave me a different phone # and I got a lady that apologized for the mix-up and we rescheduled for the next day and it went very well.

Maria Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks you for an outstanding job. I really appreciate your talent.

Mitchell Frame

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward was fantastic, he really knew his stuff and made the repair process fast and straight forward. Would highly recommend any garage repairs done by Mr. Ward.

Mary Saladino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Dustin, was on time, friendly and knowledgeable. We have called Precision several times and would definitely recommend them. ,

Fernando Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick, tech was professional, helpful and knowledgeable. Glad we called.

Stephanie McPherson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and knowledgeable

Janet Dailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin contacted me promptly and came out to solve my garage door problems. He explained several problems with the garage opener mechanics. He then provided 4 different options to fix the problem. He was kind and trustworthy. I would recommend his services to anyone needing garage door assistance. Thank you, PRECISION.

Glenn Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a spring break and they came out same day and replaced the spring, bearings and cables. John did a great job fixing my garage door. I want to replace my existing door with a insulated door in the future and will use Precision to replace the door. I booked this appointment online and it worked great. I think this is a great company to do business with.

Erika Britton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician clearly explained the issue and outlined the next steps to fix our garage door. Since we were already considering replacing the door in the future, we decided to purchase the new door from Precision as well. The technician was very knowledgeable about the products and took his time as my husband and I went back and forth on color choices. In the end, we felt confident that we made the right choice going with Precision Garage Doors.

Larry Valentine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was professional and prompt. Was a pleasure to deal with.

Ron Coker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was absolutely professional and friendly. I trusted his insight. Thank you for the incredible service. He went over all of the scope of work thoroughly!

Dale Boroff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a 5 month old opener that the motor failed. There were evidently problems getting the repair part and after 30 days I was not pleased. However, the day after the part was scheduled to be in, John came out and told me that the wrong part was sent but they would do what it took to make it right and he did. I appreciate everything that John and Precision did to fix the problem and they went above my expectations. They have a dedicated customer now. Thanks John and everyone at Precision.

Kathy Studensky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did a great job. Kind and efficient.

John Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James did an excellent job on our garage door repair. I highly recommend him

Amanda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door Service, because they were the only Service Provider open on Sunday. I called and spoke with Tyler. I relayed the information needed to diagnose our issue of broken springs. He was able to dispatch a technician named James, sometime between 2-4pm on Sunday!! James arrived early about 1:30pm. He got the garage door back on track and the two bottom wheels realigned. James removed the broken springs and replaced them with Lifetime Warranty springs. James was efficient, cordial, and friendly. When you call ask for James if you can wait, he’ll take care of your home as if it was his own!! Thank You, BrightNest Painting

Pat Gee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great and very fast. However, when called for an appointment and quote due to a broken singular spring I told the woman on the phone i only had one spring and was told told springs vary from $120-198 per spring. She did not inform me they would not warranty less than two springs on the install. I was informed of that when the tech showed up and the two spring job cost me double. $506. The woman on the phone should have let me know that policy instead of putting the tech in a bad position explaining why the job was gonna be twice as much. I would have given the tech 5 stars.

Catherine Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work done by Paul on 10/04/25. I called on a Saturday morning because my garage door quit working and the repair tech came out the same day, a few hours later. He explained what was broken and what he had to do to repair. He also showed me what the cost would be before he started the job. The work was done quickly and efficently. I will not hesitate to call again if I need anything. I was very impressed with the Company and Paul. Everyone was very polite and helpful!

Casey McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

Gregory Jaffers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Company was available in a reasonable time. A cable broke leaving my garage door stuck at an angle. James was very professional. He identified several problems with our 30 year old garage door system. I was feeling like this was an over sell however agreed to proceeding with his recommendation. As he pulled off the old pieces and springs and added the new parts it was apparent to me that he knew what he was talking about. The repair was expensive but feel confident that it will last. It also is so much quieter now.