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James Ward

James Ward
Technician
Reviews: 106
Average: 4.92 stars
James Ward has received 106 reviews, averaging 4.92 Stars:
1 2 3 4 5

James Ward's Bio:

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his wonderful wife. He spent time working in the oil field industry and at Walmart DC before making Precision his home. James will leave a lasting impression as he never meets a stranger and most of all looks forward to helping customers with their garage door problems as this is one of his favorite things to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his favorite team!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was so kind and helpful. He did his best to save me money. He even brought my trash can back up from the curb for me. He explained everything to me and he did an overall awesome job!

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A Response from: Patrick Behrens

Jana, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was friendly, efficient and knowledgeable and walked me through the problem with my garage door. He recommended a new door and provided me with options.

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A Response from: Patrick Behrens

Robert, we greatly appreciate hearing of your satisfaction with our company and out technician James. Thank you for the 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A+++ company. Called around noon and the repair man was at my house around 1:30pm. Installer “James” was a true professional. He did a top notch job.

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A Response from: Patrick Behrens

Maria, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech James Ward came out to replace a garage door bottom seal for us and did a Door Rebuild replacing all the springs, bearings, cables and rollers. James was very efficient and knowledgeable. If you need any work done on your door call James and he'll take good care of you.

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A Response from: Patrick Behrens

Albert, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. We appreciate you taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

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A Response from: Patrick Behrens

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received the best service! My technician, James, was the nicest person. He thoroughly inspected my door and gave me choices to fix. I did not feel pressured to go with any certain package and felt comfortable picking the one I wanted. James completed the job in a reasonable amount of time and left my garage clean of any debris from his work. I truly appreciate the great service!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James took good care to be sure we understood all the options. He was very kind and professional. He made us feel we were in good hands. Now our door is quiet. Thank you James! Will & Judy Schroeder

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A Response from: Patrick Behrens

Mr. Snyder, we greatly appreciate hearing of your satisfaction with our company, and your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super quick, response time! And friendly service! Gave me a quote onsite and was knowledgeable!

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A Response from: Patrick Behrens

Bryan, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

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A Response from: Patrick Behrens

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was outstanding, courteous, punctual, and professional. I couldn’t ask for a better experience. My problem was completely taken care of. I know who to call next time I have a problem.

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A Response from: Patrick Behrens

Dallas, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

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A Response from: Patrick Behrens

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, friendly, and explained discrepancies and fixes. Great technician! Would refer!

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A Response from: Patrick Behrens

Gilbert, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service! 2 hours from call to job complete on spring replacement and hardware upgrade. James is an amazing tech, very friendly and professional.

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A Response from: Patrick Behrens

Joe, your positive review and 5 Stars are very appreciated

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional. He explained everything to me. He told me what he would do and explained when I was not sure of what he was saying. He was very efficient.

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was awesome! He listened to our issues, he quickly found several discrepancies (garage door is almost 20 years old) He offered me 3 different tiers of service, I chose one and in less than an hour he had “revamped” our garage door! James was polite, professional, and on time. He just put off the vibe that he really cares about each and every customer. All around great guy. Highly recommend

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great guy to work with fast service and know a lot Did a great job Thank you

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A Response from: Patrick Behrens

Doug, thank you for you 5 star review ! We appreciate your kind comments and recognition of James.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. On time and gone in 30 minutes. Thank you James.

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A Response from: Patrick Behrens

Donnie, thank you for the 5 Star review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

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A Response from: Patrick Behrens

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was amazing to work with.

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A Response from: Patrick Behrens

Rob, we value your comments and thank you for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was very courteous, explained everything in detail and gave me several options. I chose the repair and my garage door is better than ever. He is just like in your commercial and much more. A really nice person who is very good at his job.

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A Response from: Patrick Behrens

Sharon, we appreciate you taking the time to leave such a wonderful 5 Star review for our technician James. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that is greatly appreciated. Thank you for commending James on his service and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician, James was very knowledgeable and was so professional. He was prompt, coming when he said he would, and did the job well! I would recommend Precision to anyone who needs a repair/ replacement!

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A Response from: Patrick Behrens

Douglas, thank you for trusting Precision Garage Door of Waco with your garage door needs. We greatly appreciate you sharing your positive experience and providing your recommendation of our services to others!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Mr. James Ward is truly professional.

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A Response from: Patrick Behrens

John, we are so glad that you are happy with the service you received from our technician James and appreciate you leaving a 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech that came out to do a estimate was very professional and informative. Took his time and actually care about what he's conveying.

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A Response from: Patrick Behrens

Malinda, we appreciate you taking the time to leave such a wonderful review for our technician. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that we greatly appreciate. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our Tech was on time and very professional. He explained all the work needed to be done and gave us an itemized proposal for the work. Once we selected what we wanted, he got to work right away and had our door up and running in no time. We are very happy with his work.

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A Response from: Patrick Behrens

Leah, we are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service you were provided. Thank you for the 5 Star review and for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional. Upfront answers. On time. Knowledgeable. I would recommend this company to anyone. This is the example of how to conduct a business.

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A Response from: Patrick Behrens

Chad, we are so pleased to hear that you are happy with the service provided by our company. Your positive comments and recommendation of Precision Garage Door of Waco are both highly valued compliments that we greatly appreciate! Thank you for your 5 Star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service,on time,explained everything perfectly,very professional and friendly.

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A Response from: Patrick Behrens

Thank you for taking the time to leave such positive feedback for us. We are extremely pleased to hear that you received excellent service and we thank you for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James the technician came out and explained the different options. He was very friendly. The service was quick. Thanks

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A Response from: Patrick Behrens

Kevin, we value your feedback and appreciate you taking the time to commend James for his friendly and efficient service. Thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is awesome, walked us through the issues we had with our Garage door and quickly resolved and now it’s working great. Performance made it happen in a short time even on a weekend….

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A Response from: Patrick Behrens

Mark, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician James and the service he provided. We truly appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did an excellent job. He communicated with me prior to arrival. He was able to diagnose the problem quickly and get me back up and running. Will definitely use precision overhead garage door again.

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A Response from: Patrick Behrens

Tim, thank you for your positive feedback and 5 Star review. We appreciate you taking the time to leave such a valued review for our technician James and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We did purchase 2 of your garage door openers. James the gentleman that came to our home was a True Gentleman Very personable and answered all the questions we had. After we decided on the type of openers he started to take old ones down and replace with the new ones. James is very polite and knowledgeable about the products. After installing the new openers he programmed everything to them. If all your employees are as great as James you have a hell of a great company. Again thanks.

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A Response from: Patrick Behrens

We are so very pleased to hear that you have had a great experience with our company and appreciate your recognition of our technician James and his service. Thank you for taking the time to leave your kind comments. We are glad to have been able to provide service for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Opener

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Waco Area

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Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712