Mr Paul was my installer. He was Very professional, Mild Manner, Polite and Most of all Subject Matter Expert in his job. He knew his job and knew it well. He took his time, did an awesome job in installing and explained while doing it. He Ensured and re-ensured that everything was done correctly and was correctly installed. He programed all that needed to be programed. Excellent employee.. Thanks Percision

- Dwayne Ford

Dwayne, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician Paul. We appreciate you taking the time to leave a 5 Star review!

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

- Donald Bennett

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!

I received the best service! My technician, James, was the nicest person. He thoroughly inspected my door and gave me choices to fix. I did not feel pressured to go with any certain package and felt comfortable picking the one I wanted. James completed the job in a reasonable amount of time and left my garage clean of any debris from his work. I truly appreciate the great service!

- DANIELLE T

James took good care to be sure we understood all the options. He was very kind and professional. He made us feel we were in good hands. Now our door is quiet. Thank you James! Will & Judy Schroeder

- William Schroeder

Mr. Snyder, we greatly appreciate hearing of your satisfaction with our company, and your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco!

Asa Was extremely helpful and took care of us right away.

- Stephen Oveson

My most recent call to Precision was for a somewhat urgent issue with our garage door. Dustin came out within 2 hours to take care of my problem and was extremely professional. I would recommend Precision to my friends and family and will likely call you again for any other issues. Thank you for your quick and Professional Service!

- Sandy Wachsmann

Sandy, we very much appreciate hearing of your experience with our company and technician Dustin. Your positive feedback of Precision Garage Door of Waco is appreciated

Super quick, response time! And friendly service! Gave me a quote onsite and was knowledgeable!

- Bryan Squiers

Bryan, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

- Ashley Lewis

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

James was outstanding, courteous, punctual, and professional. I couldn’t ask for a better experience. My problem was completely taken care of. I know who to call next time I have a problem.

- Dallas Sparks

Dallas, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

- Anonymous

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Very professional, friendly, and explained discrepancies and fixes. Great technician! Would refer!

- Gilbert Calderon

Gilbert, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Great Service and personnel were very professional. I appreciated the wonderfully nice lady that assisted me in completing my order. Highly recommend this company for garage door needs! THANK YOU PRECISION!

- Mary Taylor

We are very pleased to receive your feedback and to hear of your experience with our company. We appreciate your recommendation of our services.

Dustin arrived in a timely manner to our residence. My wife & I were very pleased with the service provided. Dustin took care of our garage door problems.He was very kind & efficient in the way he explained & diagnosed the problems. We feel he went above & beyond our expectations.He presented options that we could consider in the repairing of our garage door system.Dustine returned the next day to complete the work on providing us with a long term fix to the problem.We would highly recommend Precision Door of Waco to anyone needing work done or replacement of their garage door system. It was great doing business with Dustin. Thanks

- David Norred

David, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Amazing service! 2 hours from call to job complete on spring replacement and hardware upgrade. James is an amazing tech, very friendly and professional.

- Joe Menendez

Joe, your positive review and 5 Stars are very appreciated

Very courteous and professional both on the phone and in person. Quick response. Highly recommend.

- B Ferguson

Asa Balz Was very professional experience excellent in his job and I would recommend your company to anybody and also coming out the same day for service to my garages Asa replaced my battery and 10 rollers and serviced everything else on two garage doors Thank you Janet

- Janet Smith

James was very professional. He explained everything to me. He told me what he would do and explained when I was not sure of what he was saying. He was very efficient.

- Mary Murphy

John was very helpful in discussing the options for my two garage doors. He lubricated each door and gave me an estimate for installing doors that would be much quieter and last a long time. Very friendly service. I would definitely recommend Precision to friends and neighbors for professional handling of their garage doors needs. We are still deciding about what the next step will be: replace the rollers, or the motor, or new doors. Thanks so much for the lubrication and discussion of possible options going forward.

- Roger Jay

James was awesome! He listened to our issues, he quickly found several discrepancies (garage door is almost 20 years old) He offered me 3 different tiers of service, I chose one and in less than an hour he had “revamped” our garage door! James was polite, professional, and on time. He just put off the vibe that he really cares about each and every customer. All around great guy. Highly recommend

- Bret Oltjen

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

My garage door has been acting up for quite some time now. I tried calling the company that installed the garage opener but they kept giving me one excuse after the other for why they couldn't come out. I finally went to the internet and looked for companies that installed and repaired garage door openers and saw Precision. After placing the phone call, I selected this company to call and make an appointment. Just when I thought there was little or no customer service left anymore in the business world, Precision changed my mind. They are one of the few companies I've dealt with that know what customer service actually means! They came on the same day I called (yesterday), inspected my equipment and gave me three options and they will be out here today with the needed equipment to fix the problem. With business ethics like this and with the ability to make the customer feel like they really care, it makes it very easy for me to recommend this company to others.

- Connie Harn

Connie, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

great guy to work with fast service and know a lot Did a great job Thank you

- Doug Feuerstein

Doug, thank you for you 5 star review ! We appreciate your kind comments and recognition of James.

I was happy that you had a technician available so promptly. Dustin Doyle identified the problem with my garage door immediately and fixed it. Dustin inspected everything about my door, including springs, rollers, cable, etc. and advised about some current and future replacements that might be necessary. Overall great experience!

- Vivian Pendergrass

Vivian, we are extremely pleased to receive positive feedback on your experience with our company and technician Dustin. Thank you for trusting Precision Garage Door of Waco

Saw ad on KWTX, appointment was easily scheduled. tech Dustin arrived at designated time and quickly made repairs. first class operation.

- Warlick Electric Company

Thank you for choosing Precision Garage Door of Waco and were happy with our technician Dustin and the service you received.

Excellent service. On time and gone in 30 minutes. Thank you James.

- Donnie Degges

Donnie, thank you for the 5 Star review!

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

- Duke and Davin Denk

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

James was amazing to work with.

- Rob Potts

Rob, we value your comments and thank you for leaving a 5 Star review!

Found Precision Garage Door through Google. I booked online and Paul showed up the next day, on time. He walked be through the cause of my door not closing properly and provide me a quote. The garage door was then repaired 24 hours later, and I am completely satisfied with Paul's professionalism and the customer service he provided.

- William Jones

William, we are pleased to hear of your satisfaction with the service that you received from our company and technician Paul. We thank you for taking the time to leave a 5 Star review and appreciate your business. Thank you for trusting Precision Garage Door of Waco!

John came out and was extremely nice and attentive. He arrived on time and got straight to work. He was very knowledgeable and explained everything to me perfectly! I am extremely impressed with his amazing customer service and communication! He exceeded all expectations!

- Carolynn Hunt

Carolynn, thank you for your 5 Star review and kind comments regarding our technician John. It is so very nice to hear that his service exceeded your expectations. We appreciate having had the opportunity to assist with your garage door needs and thank you for trusting Precision Garage Door of Waco!

I would give Precision Garage Door Service of Waco a minus 5 stars if possible. Yesterday John and Asa came to our house. We wanted to see if one of the garage door openers could be repaired. I was having issues with any of the remote openers working. They came in and immediately told us that the circuit board was bad in the one having problems. They also recommended for us to replace both garage door openers, when only one was having issues. They never checked the motor or tried to reprogram it. They also told us that we really need to replace the rollers, the spring, the center bearing, and the torsion cable, plus the motor. Our estimates ranged from a Linear opener for $547.15 to $1,715.43 for a Liftmaster opener with all the above being replaced. We told them we would discuss the estimates and get back with them. We called Overhead Door Company of Waco to get a second estimate. The technician first tried to reprogram the remotes before giving us an estimate for a new opener. He was successful with this. He also inspected the rollers, spring, and cables, and told us nothing needed to be replaced. While he was here, since we were going to pay for a service call anyway, he did routine maintenance on both doors. This was at a cost of $110.00. The doors are working perfectly now! My advice is to BEWARE of Precision Garage Door Service of Waco.

- Albert Srubar

Albert, thank you for your recent feedback. I appreciate you taking the time to speak with me and providing more insight as to what took place during your recent service appointment. As discussed during our phone conversation, our number one priority is taking care of our customers and providing the best quality products and service possible. I would like to apologize for not meeting that standard for you. Although other companies may differ in their approach, we prefer to offer long-term solutions rather than a temporary fix that could potentially result in bigger issues in the future. The long term solution of replacing your garage door operator which has a motor that is 20 years old was offered for this reason. We are always looking for better ways to improve our level of service and expertise and your input helps us to achieve that. We appreciate you having contacted us for service and if you should have any other issues with your garage door, it is our hope that you may consider giving us the opportunity once again to earn your trust and business in the future. 

very prompt courteous service. very knowledgeable and efficient. absolutely no hesitation to recommend this company.

- Phil Lowry

Phil, we are pleased to hear of your positive experience with our company. Thank you for taking the time to leave your valuable recommendation and trusting Precision Garage Door of Waco!.