My most recent call to Precision was for a somewhat urgent issue with our garage door. Dustin came out within 2 hours to take care of my problem and was extremely professional. I would recommend Precision to my friends and family and will likely call you again for any other issues. Thank you for your quick and Professional Service!

- Sandy Wachsmann

Sandy, we very much appreciate hearing of your experience with our company and technician Dustin. Your positive feedback of Precision Garage Door of Waco is appreciated

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

- Ashley Lewis

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

James was outstanding, courteous, punctual, and professional. I couldn’t ask for a better experience. My problem was completely taken care of. I know who to call next time I have a problem.

- Dallas Sparks

Dallas, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

- Anonymous

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Dustin arrived in a timely manner to our residence. My wife & I were very pleased with the service provided. Dustin took care of our garage door problems.He was very kind & efficient in the way he explained & diagnosed the problems. We feel he went above & beyond our expectations.He presented options that we could consider in the repairing of our garage door system.Dustine returned the next day to complete the work on providing us with a long term fix to the problem.We would highly recommend Precision Door of Waco to anyone needing work done or replacement of their garage door system. It was great doing business with Dustin. Thanks

- David Norred

David, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Very courteous and professional both on the phone and in person. Quick response. Highly recommend.

- B Ferguson

James was very professional. He explained everything to me. He told me what he would do and explained when I was not sure of what he was saying. He was very efficient.

- Mary Murphy

I was happy that you had a technician available so promptly. Dustin Doyle identified the problem with my garage door immediately and fixed it. Dustin inspected everything about my door, including springs, rollers, cable, etc. and advised about some current and future replacements that might be necessary. Overall great experience!

- Vivian Pendergrass

Vivian, we are extremely pleased to receive positive feedback on your experience with our company and technician Dustin. Thank you for trusting Precision Garage Door of Waco

Saw ad on KWTX, appointment was easily scheduled. tech Dustin arrived at designated time and quickly made repairs. first class operation.

- Warlick Electric Company

Thank you for choosing Precision Garage Door of Waco and were happy with our technician Dustin and the service you received.

Excellent service. On time and gone in 30 minutes. Thank you James.

- Donnie Degges

Donnie, thank you for the 5 Star review!

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

- Duke and Davin Denk

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

John came out and was extremely nice and attentive. He arrived on time and got straight to work. He was very knowledgeable and explained everything to me perfectly! I am extremely impressed with his amazing customer service and communication! He exceeded all expectations!

- Carolynn Hunt

Carolynn, thank you for your 5 Star review and kind comments regarding our technician John. It is so very nice to hear that his service exceeded your expectations. We appreciate having had the opportunity to assist with your garage door needs and thank you for trusting Precision Garage Door of Waco!

James Ward was very courteous, explained everything in detail and gave me several options. I chose the repair and my garage door is better than ever. He is just like in your commercial and much more. A really nice person who is very good at his job.

- Sharon Frazier

Sharon, we appreciate you taking the time to leave such a wonderful 5 Star review for our technician James. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that is greatly appreciated. Thank you for commending James on his service and for trusting Precision Garage Door of Waco!

The technician, James was very knowledgeable and was so professional. He was prompt, coming when he said he would, and did the job well! I would recommend Precision to anyone who needs a repair/ replacement!

- Douglas Ingram

Douglas, thank you for trusting Precision Garage Door of Waco with your garage door needs. We greatly appreciate you sharing your positive experience and providing your recommendation of our services to others!

Excellent service and service tech

- Eddie Haug

Eddie, it makes our day to hear that we were able to provide you with 5 Star service! We appreciate your business.

James the technician came out and explained the different options. He was very friendly. The service was quick. Thanks

- Kevin McCornack

Kevin, we value your feedback and appreciate you taking the time to commend James for his friendly and efficient service. Thank you for choosing Precision Garage Door of Waco for your garage door needs.

John Gallerano was my technician. He was awesome! He completed the job very quickly and provided me with some much-needed information. I felt like I had known him for years even though we just met. I would recommend Precision Overhead to anyone looking for garage service.

- Staffron Terrell

Thank you for taking the time to recognize our technician John and the efficient and friendly service he provided. We are glad to hear of your positive experience and appreciate your recommendation very much. Thank you for trusting Precision Garage Door of Waco!

I had done business with Precision Garage Dood Service previously and I was very pleased with their technician who was both courteous and professional. I was notified when they were enroute and they arrived on time, dragonized the problem and made the necessary repair in a timely manner. I am very pleased with their service and will depend on Precision if I need future garage service.

- Robert Baugh

Robert, we greatly appreciate hearing that you were pleased with the experience and service that you received from our company and technician. Thank you for allowing us the opportunity to provide service for your garage door needs now and in the future if needed. We appreciate your business!

James is awesome, walked us through the issues we had with our Garage door and quickly resolved and now it’s working great. Performance made it happen in a short time even on a weekend….

- Mark Vera

Mark, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician James and the service he provided. We truly appreciate your business.

James was professional and super courteous. He explained everything thoroughly and was helpful in selecting a garage door. I appreciate the promptness of getting me a quote for the garage door.

- Amy McCourt

Amy, we appreciate you taking the time to recognize our technician James for his service and his ability to assist with your new garage door selection. We appreciate you trusting Precision Garage Door of Waco with your business and look forward to having your new garage door installed for you!

John was awesome. He gave me multiple options for the repair and provided clear answers for all questions asked. Set up the appointment and he was able to make it out on the same day. Definitely recommend John and Precision.

- Tyler D.

Tyler thank you so much for taking the time to provide us with positive feedback regarding your experience with our company and technician John. We appreciate your recommendation of both our company and technician and we thank you for trusting Precision Garage Door of Waco with your garage door needs!

Your technician was well Well diverse on the system and I'm very happy he was very polite and he explained everything to me so I appreciate that

- Sandy Fox

Sandy, we are pleased to hear that you were happy with the service received from our technician and that he was able to provide you with helpful information regarding your garage door service. Thank you for taking the time to leave positive feedback with your 5 Star review! We appreciate you choosing Precision Garage Door of Waco!

I was very pleased with the service. The tech took care of my problem very quickly and the tech was very courteous.

- Ken Simons

We are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service received. Thank you for taking the time to leave a 5 Star review!

Since moving to Waco we have heard great things about Precision and it was great that we got John Gallerano on a Sunday to come and fix my door. He was friendly explained everything in the beginning and it didn’t take long and my garage door was back to opening and closing. We will definitely tell friends about Precision

- Sue Capelli

Sue, thank you for trusting Precision Garage Door of Waco with your garage door needs. We appreciate you sharing your positive experience with us and we are happy to have you as our valued customer. Thank you for your review and recommendation!

I had a very odd experience. I received a very odd text about the technician that was on his way to my house. It was a very uncomfortable situation all the way around. I made it very clear that I did not/could not get a new garage door. I needed mine to be repaired, if nothing else, shut. He stepped into my garage, didn’t look around and started trying to sell me a new door. I explained that I would not be doing that and he went on and on about the financing. I asked him if I could just pay him to shut it. He said that he wouldn’t charge me for shutting it and it would be no problem. After going to his car to “get quotes”, he told me it would be $500 to shut it and then went on to 3 other options for me to get a new door. Kept telling me that he wished he could help. Odd, creepy feeling with all of it. He hardly looked at my door and did not help in any way.

- Alicia Pulcine

Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. It is our process to send a text message with a short description for all of our technicians to our customers before they arrive to your home. It is our intent to provide this information to help our customers feel comfortable knowing more about who their technician will be and who to expect when they arrive. We are disappointed to hear that the text message was not helpful and that it may have added to making you feel negatively toward your experience with our company. We have reviewed the pictures of your door that were taken along with the completed safety inspection performed by our technician while on site. We concur with the technician's determination of the door being damaged. The $500 option that was provided to you was to get your garage door back to working order again and it includes the new parts that would be needed for the repair work to be done. A new garage door option was also provided at that same time. We are sorry to hear that this was not a productive experience for you and that we were unable to offer a solution that would meet to your satisfaction.

I was dissatisfied with a previous vendor and decided to try your company which I had seen advertised on TV. Dustin was courteous, professional, communicated well, was efficient and answered every question. Your service responded quickly to my issue and repairs were completed the next day for what seemed to be a very reasonable cost.

- Jan Price

Janet, we are so pleased that you chose Precision Garage Door of Waco and have trusted us with your business. Thank you for the valuable review and kind comments shared regarding our technician Dustin and the service he provided. We are happy to hear that your issues and repairs were handled efficiently and that you are now our valued customer!

John was fantastic! He was knowledgeable and the pride/joy he took in doing his job was contagious. I feel like I made a friend too. I would highly recommend him and this company to anyone needing help with their garage doors.

- Thomas Riggs

Thomas, thank you for your wonderful feedback regarding your experience with our company and technician. We appreciate you sharing your kind compliments for John and the service he provided. We are pleased to have had the opportunity to provide service while building a friendship at the same time. Thank you for taking the time to leave such a valued review and for the recommendation of Precision Garage Door of Waco to others!

We need a new garage door and motor. The technician was very helpful and knowledgeable Dustin is a great guy

- Shawna Flores

Shawna, we are so pleased to receive your review and to hear of your positive experience with our technician Dustin. Thank you for trusting Precision Garage Door of Waco!

James did a great job! Arrived on time and installed new garage door opener in about an hour.

- Tom Hathaway

Tom, we appreciate your 5 Star Review and the opportunity to provide service for your garage door needs!

Great service. Technician arrived a few minutes early for an 8 AM appointment. Immediately seemed to understand the problem and explained what the cause was. Reviewed three cost options and had it fixed in less than 2 hours. Area was clean when finished and door worked properly. No hard sell approach although we discussed a new door. Will definitely use Precision and Manuel again.

- Philip Croyle

Philip, we appreciate hearing of your positive experience and are thankful to have had the opportunity to assist with your garage door needs. Thank you for trusting Precision Garage Door of Waco!