Click Here To Book Online Now
Click Here To Book Online Now
844-946-3667

Paul Lightell

Paul Lightell
Technician
Reviews: 42
Average: 4.98 stars
Paul Lightell has received 42 reviews, averaging 4.98 Stars:
1 2 3 4 5

Paul Lightell's Bio:

Paul Lightell is a native Texan and a man of faith. Originally from San Antonio, he and his wife Ronda have made Waco their home. He has a grown daughter, son and daughter in law living in San Antonio and enjoys spending time with his family and friends when he visits. Paul has an extensive background in residential renovation and remodeling with more than 20 years in the industry. He takes great pride in his work and is passionate about all that he does. Some things he enjoys doing outside of work include anything golf related, listening to music, traveling and trying new restaurants.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service. Tech was knowledgeable and explained everything in full.

-

A Response from: Patrick Behrens

Kathy, We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr Paul was my installer. He was Very professional, Mild Manner, Polite and Most of all Subject Matter Expert in his job. He knew his job and knew it well. He took his time, did an awesome job in installing and explained while doing it. He Ensured and re-ensured that everything was done correctly and was correctly installed. He programed all that needed to be programed. Excellent employee.. Thanks Percision

-

A Response from: Patrick Behrens

Dwayne, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician Paul. We appreciate you taking the time to leave a 5 Star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door has been acting up for quite some time now. I tried calling the company that installed the garage opener but they kept giving me one excuse after the other for why they couldn't come out. I finally went to the internet and looked for companies that installed and repaired garage door openers and saw Precision. After placing the phone call, I selected this company to call and make an appointment. Just when I thought there was little or no customer service left anymore in the business world, Precision changed my mind. They are one of the few companies I've dealt with that know what customer service actually means! They came on the same day I called (yesterday), inspected my equipment and gave me three options and they will be out here today with the needed equipment to fix the problem. With business ethics like this and with the ability to make the customer feel like they really care, it makes it very easy for me to recommend this company to others.

-

A Response from: Patrick Behrens

Connie, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found Precision Garage Door through Google. I booked online and Paul showed up the next day, on time. He walked be through the cause of my door not closing properly and provide me a quote. The garage door was then repaired 24 hours later, and I am completely satisfied with Paul's professionalism and the customer service he provided.

-

A Response from: Patrick Behrens

William, we are pleased to hear of your satisfaction with the service that you received from our company and technician Paul. We thank you for taking the time to leave a 5 Star review and appreciate your business. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

we are very satisfied with the work that was done. we saw your ad on TV. will recommend your company highly.

-

A Response from: Patrick Behrens

Ann, we are so glad to have been able to assist with your garage door needs and to hear of your satisfaction with our service. Thank you for both the recommendation and for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had done business with Precision Garage Dood Service previously and I was very pleased with their technician who was both courteous and professional. I was notified when they were enroute and they arrived on time, dragonized the problem and made the necessary repair in a timely manner. I am very pleased with their service and will depend on Precision if I need future garage service.

-

A Response from: Patrick Behrens

Robert, we greatly appreciate hearing that you were pleased with the experience and service that you received from our company and technician. Thank you for allowing us the opportunity to provide service for your garage door needs now and in the future if needed. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician,Paul, came out and not only looked over everything,explained the problem and provided options that helped me make the best decision for me. He was thorough and friendly and never tried to sway me one way or the other. If he is a reflection of the company he represents then they have a person who will spread the word!

-

A Response from: Patrick Behrens

Sunnie, we enjoy hearing of your positive experience and that you appreciate having been provided with options to choose from to help make the best decision for your individual garage door needs. Thank you for your kind comments regarding the service you received from our technician Paul and for being our valued customer.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service tech ( Patrick) was great

-

A Response from: Patrick Behrens

Melvin, we appreciate you taking the time to recognize our technician for his service. Thank you for leaving a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service. Scheduled service for 8 am and technician arrived on time. Quickly and professionally answered all my questions. He spent extra time accessing our replacement requirements and gave me a list of options. Helped me with a door opener when he didn’t have to. Would highly recommend.

-

A Response from: Patrick Behrens

Douglas, we sincerely appreciate you taking the time to leave a 5 Star review. Your feedback and recommendation are both highly valued and appreciated. Thank you for your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very friendly and helpful with explaining what my door needed to be repaired so I could get the best performance.My door works perfectly now and is very quiet.

-

A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided by our technician Paul. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul from precision was a highly qualified and professional for my repair. He was prompt, courteous, thorough, and energetic. I booked online at 9:40 pm on a Friday and scheduled an 8:00 am repair for the next day. He had broken springs and worn out bearing replaced in a timely manner. I really didn’t compare prices with other door companies but peace of mind along with the professionalism I feel like I got a deal! Thanks precision for continuing to do business the good ol’ fashion way!

-

A Response from: Patrick Behrens

Landry, thank you for taking the time to leave such a positive review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service that is appreciated. Thank you for being our valued customer and for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service, I recommend them to do business with. Very professional and knowledgable.

-

A Response from: Patrick Behrens

William, we greatly appreciate hearing of your satisfaction with our company. Thank you for both the 5 Star review and recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul arrived on time as promised and on a Sunday as well!!!!! No extra charge for Sunday! He assessed the problem and gave me three separate estimates depending on how extensive I wanted to further update my garage doors after he repaired my broken spring. After I chose the level of updates he set to work and finished in less than an hour. He then explained what he did, had me sign the obligatory paper work, received his check and was off to his next call. I am totally impressed with the service I received from Precision today! They are my go to garage repairmen in the future. I have no reservations recommending them!!!

-

A Response from: Patrick Behrens

Earle, we are extremely pleased to hear of your experience with our company and technician Paul. Thank you for recognizing Paul's performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and provide impressive service at the time you needed. Your recommendation of Precision Garage Door of Waco is very appreciated and we are thankful to have you as our valued customer.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard

-

A Response from: Patrick Behrens

Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall servicewas great!! Paul was very knowledgeable about the repairs my garage door needs. Thank you!

-

A Response from: Patrick Behrens

Linda, your positive review and 5 Stars are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From my first phone call, everyone was great with answering my questions on general pricing to arranging someone to come out for an estimate the size of garage door that was needed. My ordered door was delivered when promised and was promptly installed. Great service!! and working with them was the best! Would recommend them strongly to anyone needing a garage door!

-

A Response from: Patrick Behrens

Diane, your review is very appreciated. Thank you for your feedback and kind comments regarding your satisfaction with the service received during the process of acquiring your new garage door. Your recommendation of our company is such a wonderful compliment and we thank you for being our valued customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with Precision Garage Door. My problem was solved quickly, efficiently, and professionally. The technician was very nice and courteous and kept me well informed on what the plan for the repair was and the cost of items. I'm very glad I found Precision Garage Door.

-

A Response from: Patrick Behrens

David, your positive review and kind comments are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experiance with Precision was top-notch from my first phone call to the final hand shake with Paul, our installer, all in which took place in a single afternoon. The unit I bought was miles ahead of my old one. It had features that really impressed me, particularly the noise reduction and extra safety features I certainly give my stamp of approval to the team for their product AND customer service. Many thanks, Charles

-

A Response from: Patrick Behrens

Charles, we very much appreciate hearing of your experience and thank you for taking the time to leave such kind comments with your review. It is our goal to provide prompt and professional service and we thank you for your recognition of this. We are also so pleased to receive your stamp of approval, which is a great compliment for us on both our product and service. Thank you and it has been our absolute pleasure to assist with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with Precision Garage Door of Waco. They were courteous, on time, professional, upfront with pricing and overall a great experience. Paul the technician, was great. I even got a little bio in a text prior to his arrival that helped put my mind at ease having a contractor coming to my house. Keep it up guys. Kirk Z.

-

A Response from: Patrick Behrens

Kirk, we are extremely pleased to receive positive feedback on your experience with our company and technician Paul. Thank you for trusting Precision Garage Door of Waco and we very much appreciate having you as our valued customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Ashley was a great technician, keeping me informed and updated on his arrival time, procedures, and suggested repairs and costs. I was thoroughly impressed! Thank you!

-

A Response from: Patrick Behrens

Janice, we appreciate you sharing your positive experience with us and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Definitely will call Precision Garage Door for any future issues. Prompt, professional and friendly. It’s so hard to find that in businesses these days! Paul was the best! You could tell he cared about his job!

-

A Response from: Patrick Behrens

Carol, thank you for the wonderful feedback and for taking time to recognize our technician Paul and the service provided. We appreciate hearing that you will choose Precision Garage Door of Waco in the future if any services are ever needed. Thank you for trusting us with your business!

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 02/19/2024
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician did a very good job reinstalling a cable that came off its pully. He checked everything else and adjusted and greased what needed to be. Door is working fine now

-

A Response from: Patrick Behrens

Doug, thank you for taking the time to leave a review for us. Your feedback and business are greatly appreciated.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was outstanding. He was polite and courteous. He took time to explain what he was doing. He was able to fix one of my problems. The second problem he was able to fix because the mother board of the opener would not communicate to the key pads. Thanks Paul and Precision.

-

A Response from: Patrick Behrens

It is always our pleasure to serve our customers and we appreciate hearing that Paul was able to correct the issues you were having with your garage door. Thank you for trusting Precision Garage Door of Waco and for taking the time to leave your positive review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.

-

A Response from: Patrick Behrens

Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul came and view the problem for my garage door not operating. Very pleasant, very knowledgeable and took care of the problem without any delays.

-

A Response from: Patrick Behrens

Jim, we are extremely pleased to hear of your experience with our company and technician Paul. We appreciate you choosing Precision Garage Door of Waco for your garage door needs and thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I emailed Precision Door when my motor went out on my garage on Christmas Day. In a short time they responded and were out at my home the next morning. They surveyed the problem and replaced my garage door motor and installed a new one. I was extremely pleased with every aspect of their service from first contact to completion as well as prices. I highly recommend them to anyone needing repair or replacement of a garage door.

-

A Response from: Patrick Behrens

Roy, we are so pleased to hear of your experience with Precision Garage Door of Waco. We appreciate your business and thank you for the recommendation of our company to others!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul very personable and thorough. He explained what I needed and then gave me a written quote prior to repairing my garage door. Very satisfied with the service and the quick response. After calling Precision, they were at my house within an hour and a half getting my garage door repaired. I highly recommend Precision if your in need of a garage door, opener, or repairs.

-

A Response from: Patrick Behrens

Donald, thank you for taking the time to share your experience with us. We greatly appreciate your review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional installation.

-

A Response from: Patrick Behrens

We appreciate your business and thank you for leaving a 5 Star review.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I love there service and Paul did a awesome job on helping me with everything.. thank you

-

A Response from: Patrick Behrens

Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.

-

A Response from: Patrick Behrens

We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Next Page
Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712