We have used Precision before and were very pleased . Very good at what they do. Quick and professional and would use them every time.

- Judy & William Schroeder

We are pleased to hear about your experience and appreciate you choosing Precision Garage Door of Waco for your garage door needs.

Precision Doors has excellent reviews and this inspired me to call for an appointment. Paul Rightell installed a new garage door opener for me. He was very meticulous and precise with his install... respected my property, exceptionally polite and friendly. Made sure my garage was clean before he left. I am very happy with my new equipment. Paul excelled at being a superb representative for your company. I will definitely recommend Precision to my neighbors and friends and will call again should I have any new problems. Thank you for the opportunity to review Paul and your company. Constance Kowat

- constance kowat

Thank you for your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation.

Paul replaced the springs on my door about two years ago. It was really nice to see him again. He looked at what was going on and took care of the issue.

- Ed Klein

Thank you for leaving a 5 Star review! Your business is very appreciated.

On 8/14/25, I woke up to find my double garage door wouldn’t open and both vehicles my wife and I use for transportation were blocked in. Shortly after 9:00 a.m., I called the garage door company who had installed the three garage doors 13 years ago when our house was under construction. This company had been our ‘go to’ for all maintenance and/or repairs on the garage doors since then. After conveying my service need, I requested a same day appointment. The lady who had answered the phone replied the earliest they could schedule me would be the next day “between 8:00 a.m. and 4:00 p.m.” I repeated both my vehicles were blocked in and asked if we at least could be the first appointment the next day. She placed me on hold and when she came back on the line, she said the best she could do would be to schedule a technician between 8:00 a.m. and noon the next day. I was frustrated but accepted that appointment. After hanging up, I did an internet search for the best garage door repair companies serving Central Texas. After reading the reviews for Precision Garage Door of Waco, I called them. I believe Ashley was the one who answered the call. I explained the garage door wouldn’t open and both of my vehicles were locked in. She was very empathetic and said “You need someone out today! I have a technician who can be there between Noon and 2:00 p.m. His name is Paul Lightell, and he will call you when he is enroute.” She then requested my physical address, phone number and email address so she could add me and my wife to their customer list. A few minutes after the call ended, I received an email confirmation of the appointment. Included in the body of the message was a brief overview of Paul Lightell’s background and work experience. That information at once confirmed Precision Garage Door Service (PDS) was a professional and service-based firm. Shortly thereafter, I received a phone call from Paul saying he would arrive by 12:30 p.m. Paul arrived on time, introduced himself and gave me his business card. He got right to work and determined a large spring coil had broken. Paul did a thorough inspection of all the components of the garage door operating system and then gave me a detailed explanation of the repairs along with the cost of materials needed to restore the garage door to best condition. I gave Paul the go ahead to continue and he completed all the repairs in a very prompt manner. When done, he asked me to open and close the garage door several times to ensure the door was working to my satisfaction. I at once noticed the door opened and closed much more quietly than it had since it had been originally installed. After making payment by credit card, within minutes, I received an email from Ashley with an attached PDF of the invoice and payment receipt. Based on my interactions with Ashley and Paul, it’s clear why PDS had the reviews I found in my internet search. I would not hesitate to recommend Precision Garage Door Service to my family and friends!

- Brad Dickson

Brad, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!

Saw your ad on TV about door making noise and I had the same problem. I called and service was provided quickly. Paul did a great job of repairing the door and I am very pleased with his work.

- Billy Lucas

Quick service, extremely fair pricing!

- Dawn Coufal

Dawn, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Quick and great service. Got a garage opener problem on Sunday afternoon, found the company phone by Google and and called for service at 9:30 pm at night before the office closed at 10 pm. The technician came and fixed the problem for me by the middle of next day Monday.

- Ethan Wang

You installed new opener for me last summer.Your service technician was very professional.I appreciate your fast response to my problem..

- Buster Anders

From the inital call to the service tech... this team was top notch! Our technician, Paul, was courteous - he called to introduce himself and also let us know when he was on the way - he was thorough with his initial assessment and even gave us options on how to approach the fix before performing the work. No hesitation in calling Precision out again or referring to neighbors. Thanks everybody!

- Jo Gifford

Jo, We are pleased to hear that you had a great experience with the service provided by our technician Paul. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

Associate was very nice and professional. Very knowledgeable and informative.

- Donald Taylor

Donald, we appreciate you taking the time to leave a positive review for us. Thank you for your business.

I can’t say enough about how amazing this company and Paul is! This was the second time I have used them (not for the same issue) and I can promise I will always use them in the future. They stay in contact with you to let you know when they will arrive, they will let you know exactly what to expect, and you will never have any surprise or unexpected charges. Paul is amazing and I have been fortunate to have him do both of my repairs. I trust his recommendations and he’s extremely knowledgeable. They are very focused on customer service and you will see why they are the best and have such a high rating when you use them. Go with them when you need garage repair - trust me, you will love them! Don’t search other companies - just call them! You won’t regret it!

- Melissa Jacobs

Melissa, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco! We are happy that you are pleased with the service provided each time we have serviced your needs. Thank you for your recommendation and thank you for trusting Precision Garage Door of Waco and for leaving a 5 Star review!

I was very pleased with how fast I was able to see a technician (the same day I called). I appreciated the written introduction I received via text about the technician I would be meeting later that day. The technician Paul was professional, knowledgeable, and able to offer me a variety of products to meet my needs. I would recommend Precision 100%.

- Georgie Anderson

I found Precision online and am so glad that I took the chance & had them come to fix a broken garage door. Paul came out on a Sunday and had it fixed in an hour. I thought it was a nice touch that I received a text with a short bio of Paul before he arrived. Not often have we had things repaired by such a professional and kind person. We felt very confident that the suggestions Paul made for repair were necessary and that the pricing was fair. We will add Precision to our list of wonderful companies that do quality work.

- Dorothy Cisco

Absolutely first rate service! The technician came out, determined the problem and came up with a solution that was both easy to fix and affordable!

- Michael Stone

On Wednesday, 8 may, one of the Torsion Springs on my garage door snapped. At about 5:30 PM I contacted Precision Garage Door of Waco to request a repair. I was offered an 8 – 10 AM slot on 9 May. At about 7:40 this morning I received a call from Paul who said he would be at my house at 8 o’clock. He arrived a few minutes early. Paul was very personable and professional. He inspected the door and the associated hardware. He provided three different estimates from me to choose from. I did select the middle price option. The repair was completed before 10 AM. I am totally satisfied with the completed work and recommend this company, and Paul, to anyone needing a garage door repair.

- Bill Ryan

Bill, thank you so much for providing your positive feedback and leaving a 5 Star review! We appreciate you choosing Precision Garage Door of Waco for your garage door needs.

Service tec inspected the situation and proceeded to install new garage door springs, center bearing and shaft. From the time I called till the time he was driving away. Tops 2 to 2-1/2 hours.

- Calvin Richards

Excellent service!

- Beverly Dobiyanski

Beverly, thank you for leaving a 5 star review. We appreciate your business!

Paul was very knowledgeable and understanding to customers wants. He was very professional and completed the job in a quick reasonable time. He made sure the quality of work was done correctly and made sure the customer was satisfied with the job.

- Derek Robeson

Derek, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

I had read previous customer reviews of Precision and that is what sold me on Precision. Paul Lightell was my technician. Could have not have asked for better service person. He was punctual, kept me informed and solve my problem. Although it cost more than I anticipated it was money well spent. I have old heavy garage door (probable 25 to 30 years old) and he got it working with few bumps and bangs. I appreciate his help. I recommended him to my son in law and daughter and I believe they will use his services. Thanks again for helping me get my garage door tuned up.

- Allan Graves

Paul is the best technician.

- Tri Nguyen

Paul was awesome to work with. He was prompt and fast. Even got to pick his brain on maintenance. I see why you had him on TV!!

- Kareem Bennett

Precision is the best in town. I’ve tried them all. I’ve had a problem garage door requiring multiple fixes until I found Precision Garage Door of Waco. The people at Precision know what they’re doing, they’re fast and efficient, they’re reasonably priced and best of all: they are honest. I’ll never use anyone else.

- Vic Feazell

I have always seen the comercial. Once my spring broke Percision was the first and only company I called. Surprised with the quick response, Paul Lightell is a outstanding technician, great repair on the same day. He gave me some information on the purchase of a new garage door. I definitely recommend Percision, great quality, knowledgeable technician, and scheduling online.

- Kevin Little

Paul, was very professional, and his customer service was great. Thank you Paul.

- Cynthia Suggs

Cynthia, your review of our technician Paul is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Paul Lightell is very personable, thorough, capable and professional. He is an excellent representative of Precision Garage Doors.

- Paul Farmer

Paul, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

I found Precision Garage Door Service just looking through providers due to damage done to my garage door. I set an appointment for the following day and overall Paul Lightell was an amazing technician. He notified me before his arrival and arrived upon the promised time. He was professional at all times and was upfront and honest about everything from pricing to what couldn’t be repaired. I ended up purchasing a new garage door from Precision Garage Door and plan to make them my only servicer for my garage door going forward. Will definitely recommend Precision Garage Door to any friends, coworkers, family, etc that need garage door services.

- Braylon Tatum

Braylon, we are very pleased to receive your review and to hear of your positive experience with our company. Thank you for your recommendation and for trusting Precision Garage Door of Waco with your garage door needs.

I really wish I'd had them install the garage door opener from the jump. They'd have done a far better job and I never would have gone through all the issues I've experienced since it was initially installed. The gentleman they sent out was very easy to deal with, never pushed me to do more than the sensor repairs that I needed, but did make recommendations for future considerations. I will definitely use them for all my garage door repairs in the future.

- Julie Moran

Julie, we are very pleased to receive your feedback and to hear of your experience with our technician Paul. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Quick service. Tech was knowledgeable and explained everything in full.

- Kathy Woods

Kathy, We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Mr Paul was my installer. He was Very professional, Mild Manner, Polite and Most of all Subject Matter Expert in his job. He knew his job and knew it well. He took his time, did an awesome job in installing and explained while doing it. He Ensured and re-ensured that everything was done correctly and was correctly installed. He programed all that needed to be programed. Excellent employee.. Thanks Percision

- Duane Ford

Dwayne, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician Paul. We appreciate you taking the time to leave a 5 Star review!

My garage door has been acting up for quite some time now. I tried calling the company that installed the garage opener but they kept giving me one excuse after the other for why they couldn't come out. I finally went to the internet and looked for companies that installed and repaired garage door openers and saw Precision. After placing the phone call, I selected this company to call and make an appointment. Just when I thought there was little or no customer service left anymore in the business world, Precision changed my mind. They are one of the few companies I've dealt with that know what customer service actually means! They came on the same day I called (yesterday), inspected my equipment and gave me three options and they will be out here today with the needed equipment to fix the problem. With business ethics like this and with the ability to make the customer feel like they really care, it makes it very easy for me to recommend this company to others.

- Connie Harn

Connie, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!