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Paul Lightell

Paul Lightell
Technician
Reviews: 20
Average: 5.00 stars
Paul Lightell has received 20 reviews, averaging 5.00 Stars:
1 2 3 4 5

Paul Lightell's Bio:

Paul Lightell is a native Texan and a man of faith. Originally from San Antonio, he and his wife Ronda have made Waco their home. He has a grown daughter, son and future daughter in law living in San Antonio and enjoys spending time with his family and friends when he visits. Paul has an extensive background in residential renovation and remodeling with more than 20 years in the industry. He takes great pride in his work and is passionate about all that he does. Some things he enjoys doing outside of work include anything golf related, listening to music, traveling and trying new restaurants.

Review:

Paul was outstanding. He was polite and courteous. He took time to explain what he was doing. He was able to fix one of my problems. The second problem he was able to fix because the mother board of the opener would not communicate to the key pads. Thanks Paul and Precision.

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A Response from: Patrick Behrens

It is always our pleasure to serve our customers and we appreciate hearing that Paul was able to correct the issues you were having with your garage door. Thank you for trusting Precision Garage Door of Waco and for taking the time to leave your positive review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.

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A Response from: Patrick Behrens

Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!

Service Provided:
Broken Garage Door Spring Repair

Review:

Paul came and view the problem for my garage door not operating. Very pleasant, very knowledgeable and took care of the problem without any delays.

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A Response from: Patrick Behrens

Jim, we are extremely pleased to hear of your experience with our company and technician Paul. We appreciate you choosing Precision Garage Door of Waco for your garage door needs and thank you for your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I emailed Precision Door when my motor went out on my garage on Christmas Day. In a short time they responded and were out at my home the next morning. They surveyed the problem and replaced my garage door motor and installed a new one. I was extremely pleased with every aspect of their service from first contact to completion as well as prices. I highly recommend them to anyone needing repair or replacement of a garage door.

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A Response from: Patrick Behrens

Roy, we are so pleased to hear of your experience with Precision Garage Door of Waco. We appreciate your business and thank you for the recommendation of our company to others!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Paul very personable and thorough. He explained what I needed and then gave me a written quote prior to repairing my garage door. Very satisfied with the service and the quick response. After calling Precision, they were at my house within an hour and a half getting my garage door repaired. I highly recommend Precision if your in need of a garage door, opener, or repairs.

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A Response from: Patrick Behrens

Donald, thank you for taking the time to share your experience with us. We greatly appreciate your review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional installation.

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A Response from: Patrick Behrens

We appreciate your business and thank you for leaving a 5 Star review.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

I love there service and Paul did a awesome job on helping me with everything.. thank you

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A Response from: Patrick Behrens

Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!

Service Provided:
Install Garage Doors

Review:

Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.

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A Response from: Patrick Behrens

We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 11/09/2023
Garage Door Repair
,
Review:

My husband and I saw an advertisement on TV. We called Overhead Garage Doors, but they weren't answering their phones, so I left a voice mail. Then I called Precision Garage Doors, made an appointment and in two hours the guy was calling me to tell me he was on his way. Paul arrived and did such a great job explaining to me what was wrong with our garage door. We approved him doing the repairs the same day! Hooray! He was a great guy, didn’t at all feel like we were being taken advantage of and our door is now so quiet and smooth. Thank you Precision and Paul for taking such good care of us and so quickly! Btw, we still haven’t heard back from Your competitor.

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A Response from: Patrick Behrens

Sandy, we are so pleased that you chose Precision Garage Door of Waco for your garage repairs. We appreciate your kind comments about your experience and are glad to have been able to provide service. Thank you for being our valued customer!

Service Provided:
Garage Door Repair

Review:

I found your company by searching for Liftmaster garage door opener repairs. It worked well until i had my metal garage sprayed with insulation. Your technitian said he doesn't repair commercial doors which I wasn't aware that it was. Although he was able to fix my problem by readjusting the door sensor at the bottom of the door which was probably moved when my garage was insulated. And I also appreciate the discount for being a wife of a first responder. My husband was a fire fighter.

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A Response from: Patrick Behrens

Linda, thank you for choosing Precision Garage Door of Waco for your garage door needs. We appreciate hearing that your husband was a fire fighter and are happy to have been able to honor him with our First Responder Discount. We are glad to have you as our valued customer!

Service Provided:
Garage Door Repair

Review:

The technician Paul Lightell was awesome. Very professional courteous and knowledgeable. I would highly recommend him and your company.

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A Response from: Patrick Behrens

Thank you for sharing your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation. Thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Repair

Review:

PAUL, DID A COMPLETE REBUILD OF MY GARAGE DOOR OPENER. I AM VERY IMPRESSED WITH PAUL AND PRECISION. VERY PROMPT SERVICE, YOU GET MY HIGHEST RECOMMENDATION. JAMES ENYEART

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A Response from: Patrick Behrens

James, we greatly value hearing that you are impressed with our service and thank you for trusting Precision Garage Door of Waco. Your business and recommendation are both very much appreciated!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I really appreciated the attention to detail and professionalism of the service rep. Paul did a great job explaining the options for our garage door. When we have the funding for other parts not serviced this time we will call again! Highly recommend.

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A Response from: Patrick Behrens

Matthew, we are happy to hear about the service Paul was able to provide and appreciate your positive feedback. Thank you for taking the time to leave a 5 Star review and recommendation for our company. We appreciate your business and look forward to providing service again when needed in the future.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

My opener broke (motor broke a sproket off), I chatted with Precision Door and they sent out a technicianwirthin 1 1/2 hours. Mr Paul Lightell called me and gave me his ETA and i told him the problem. He gave me 3 actions he could do to fix the problem, all very resonably priced. He said it would take about 2 hours to replace the motor, rail, all the sensors and add another spring. Paul was done before the 2 hours and it was amazing all he did. Thanks Precision Door I will definately recommend you to anyone that needs a garage door fixed.

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A Response from: Patrick Behrens

Thank you for your feedback regarding the service received from our technician Paul. Your time is valuable to us and we appreciate hearing of your positive experience. Thank you for leaving a 5 Star review and for your recommendation of Precision Garage Door of Waco, both are greatly appreciated.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

The Technician was amazing. Kind, friendly and professional. I was given several quotes before hand and the technician explained in detail each option. Quotes ALWAYS come back with that extra cost for unseen issues. Well not in this case, he actually took the time to repair a few of my existing parts and the price turned out to be lower than the original quote. Thank you for the great service. Highly recommended.

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A Response from: Patrick Behrens

Carl, thank you for taking the time to let us know about your experience with our company and technician. We are so pleased to have been able to assist with your garage door needs and appreciate your review and recommendation. Thank you for your business.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Paul was very professional and explained what was needed to correct the multiple problems we had with the roll up on the attached garage. While he was here we also had him go through the rollup on the detached shop, this also needed some work, but not near as much as the main roll up. After the walk through he worked up 3 different levels of repair and maintenance plans. Once we determined our level of repairs he went about his business. We picked Precision because of reviews online and the fact that we could schedule work on short notice. We are very happy with the service and would recommend them.

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A Response from: Patrick Behrens

Randy, we enjoy receiving feedback like yours regarding the service you received and sincerely appreciate you leaving your review and recommendation for us.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

The worker arrived and fix the springs that kept my garage door from opening. I will call your business again.

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A Response from: Patrick Behrens

Thank you, Hal for trusting Precision Garage Door of Waco to provide service for your garage door needs. Your business is very appreciated.

Service Provided:
Garage Door Repair

Review:

the technician,Paul, was very personable and explain everything to us. He answered all our concerns and we were able to reach a decision.

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A Response from: Patrick Behrens

We are so glad that you were happy with the service you received from Paul and appreciate your kind words. Thank you for trusting us with your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

THEN REPAIRMAN WAS VERY PROFESSIONAL AND TOOK IT STEP BY STEP.THIS WAS A GREAT SERVICEMAN AND VERY KNOWLEDE\GEABLE THANKS FOR A JOB WELL DONE

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Paul did an amazing job repairing a very old, heavy, wooden garage door! He is a gentleman and a true craftsman.

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A Response from: Patrick Behrens

Ricky, we are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service Paul provided. Thank you for sharing your experience with us!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

*Esta reseña fue traducida del inglés
Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712