Paul Lightell
Average: 4.98 stars
Paul Lightell's Bio:
Paul Lightell is a native Texan and a man of faith. Originally from San Antonio, he and his wife Ronda have made Waco their home. He has a grown daughter, son and future daughter in law living in San Antonio and enjoys spending time with his family and friends when he visits. Paul has an extensive background in residential renovation and remodeling with more than 20 years in the industry. He takes great pride in his work and is passionate about all that he does. Some things he enjoys doing outside of work include anything golf related, listening to music, traveling and trying new restaurants.
Temple, TX
Connie, thank you so much for your wonderful review and for choosing Precision Garage Door of Waco. We are happy that you are pleased with the service provided Thank you for trusting Precision Garage Door of Waco and for leaving 5 Stars!
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Belton, TX
Found Precision Garage Door through Google. I booked online and Paul showed up the next day, on time. He walked be through the cause of my door not closing properly and provide me a quote. The garage door was then repaired 24 hours later, and I am completely satisfied with Paul's professionalism and the customer service he provided.
- William Jones
William, we are pleased to hear of your satisfaction with the service that you received from our company and technician Paul. We thank you for taking the time to leave a 5 Star review and appreciate your business. Thank you for trusting Precision Garage Door of Waco!
Temple, TX
we are very satisfied with the work that was done. we saw your ad on TV. will recommend your company highly.
- Ann Fuller
Ann, we are so glad to have been able to assist with your garage door needs and to hear of your satisfaction with our service. Thank you for both the recommendation and for choosing Precision Garage Door of Waco.
Waco, TX
I had done business with Precision Garage Dood Service previously and I was very pleased with their technician who was both courteous and professional. I was notified when they were enroute and they arrived on time, dragonized the problem and made the necessary repair in a timely manner. I am very pleased with their service and will depend on Precision if I need future garage service.
- Robert Baugh
Robert, we greatly appreciate hearing that you were pleased with the experience and service that you received from our company and technician. Thank you for allowing us the opportunity to provide service for your garage door needs now and in the future if needed. We appreciate your business!
Killeen, TX
The technician,Paul, came out and not only looked over everything,explained the problem and provided options that helped me make the best decision for me. He was thorough and friendly and never tried to sway me one way or the other. If he is a reflection of the company he represents then they have a person who will spread the word!
- Sunnie Martin
Sunnie, we enjoy hearing of your positive experience and that you appreciate having been provided with options to choose from to help make the best decision for your individual garage door needs. Thank you for your kind comments regarding the service you received from our technician Paul and for being our valued customer.
Killeen, TX
My service tech ( Patrick) was great
- Melvin Johnson
Melvin, we appreciate you taking the time to recognize our technician for his service. Thank you for leaving a 5 Star review!
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Harker Heights, TX
Outstanding service. Scheduled service for 8 am and technician arrived on time. Quickly and professionally answered all my questions. He spent extra time accessing our replacement requirements and gave me a list of options. Helped me with a door opener when he didn’t have to. Would highly recommend.
- Douglas Harler
Douglas, we sincerely appreciate you taking the time to leave a 5 Star review. Your feedback and recommendation are both highly valued and appreciated. Thank you for your business!
Temple, TX
Paul was very friendly and helpful with explaining what my door needed to be repaired so I could get the best performance.My door works perfectly now and is very quiet.
- Clint Quinn
We greatly appreciate hearing of your satisfaction with our company and the services provided by our technician Paul. Thank you for taking the time to leave a 5 Star review!
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Mart, TX
Paul from precision was a highly qualified and professional for my repair. He was prompt, courteous, thorough, and energetic. I booked online at 9:40 pm on a Friday and scheduled an 8:00 am repair for the next day. He had broken springs and worn out bearing replaced in a timely manner. I really didn’t compare prices with other door companies but peace of mind along with the professionalism I feel like I got a deal! Thanks precision for continuing to do business the good ol’ fashion way!
- Landry Williams
Landry, thank you for taking the time to leave such a positive review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service that is appreciated. Thank you for being our valued customer and for placing your trust in Precision Garage Door of Waco!
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Killeen, TX
Excellent customer service, I recommend them to do business with. Very professional and knowledgable.
- William Coleman
William, we greatly appreciate hearing of your satisfaction with our company. Thank you for both the 5 Star review and recommendation.
Waco, TX
Paul arrived on time as promised and on a Sunday as well!!!!! No extra charge for Sunday! He assessed the problem and gave me three separate estimates depending on how extensive I wanted to further update my garage doors after he repaired my broken spring. After I chose the level of updates he set to work and finished in less than an hour. He then explained what he did, had me sign the obligatory paper work, received his check and was off to his next call. I am totally impressed with the service I received from Precision today! They are my go to garage repairmen in the future. I have no reservations recommending them!!!
- Earle Calvert
Earle, we are extremely pleased to hear of your experience with our company and technician Paul. Thank you for recognizing Paul's performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and provide impressive service at the time you needed. Your recommendation of Precision Garage Door of Waco is very appreciated and we are thankful to have you as our valued customer.
Temple, TX
I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard
- Jesse Shepard
Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!
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Killeen, TX
Overall servicewas great!! Paul was very knowledgeable about the repairs my garage door needs. Thank you!
- Linda Rossi
Linda, your positive review and 5 Stars are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.
Rosebud, TX
From my first phone call, everyone was great with answering my questions on general pricing to arranging someone to come out for an estimate the size of garage door that was needed. My ordered door was delivered when promised and was promptly installed. Great service!! and working with them was the best! Would recommend them strongly to anyone needing a garage door!
- Diane Pagel
Diane, your review is very appreciated. Thank you for your feedback and kind comments regarding your satisfaction with the service received during the process of acquiring your new garage door. Your recommendation of our company is such a wonderful compliment and we thank you for being our valued customer!
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Hewitt, TX
I was very impressed with Precision Garage Door. My problem was solved quickly, efficiently, and professionally. The technician was very nice and courteous and kept me well informed on what the plan for the repair was and the cost of items. I'm very glad I found Precision Garage Door.
- David Swain
David, your positive review and kind comments are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.
Marlin, TX
My experiance with Precision was top-notch from my first phone call to the final hand shake with Paul, our installer, all in which took place in a single afternoon. The unit I bought was miles ahead of my old one. It had features that really impressed me, particularly the noise reduction and extra safety features I certainly give my stamp of approval to the team for their product AND customer service. Many thanks, Charles
- Charles Szelestey
Charles, we very much appreciate hearing of your experience and thank you for taking the time to leave such kind comments with your review. It is our goal to provide prompt and professional service and we thank you for your recognition of this. We are also so pleased to receive your stamp of approval, which is a great compliment for us on both our product and service. Thank you and it has been our absolute pleasure to assist with your garage door needs.
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Waco, TX
I was very impressed with Precision Garage Door of Waco. They were courteous, on time, professional, upfront with pricing and overall a great experience. Paul the technician, was great. I even got a little bio in a text prior to his arrival that helped put my mind at ease having a contractor coming to my house. Keep it up guys. Kirk Z.
- Kirk Zander
Kirk, we are extremely pleased to receive positive feedback on your experience with our company and technician Paul. Thank you for trusting Precision Garage Door of Waco and we very much appreciate having you as our valued customer!
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Killeen, TX
Wonderful service. Ashley was a great technician, keeping me informed and updated on his arrival time, procedures, and suggested repairs and costs. I was thoroughly impressed! Thank you!
- Janice Wilson
Janice, we appreciate you sharing your positive experience with us and thank you for trusting Precision Garage Door of Waco!
Woodway, TX
Definitely will call Precision Garage Door for any future issues. Prompt, professional and friendly. It’s so hard to find that in businesses these days! Paul was the best! You could tell he cared about his job!
- Carol Raaez
Carol, thank you for the wonderful feedback and for taking time to recognize our technician Paul and the service provided. We appreciate hearing that you will choose Precision Garage Door of Waco in the future if any services are ever needed. Thank you for trusting us with your business!
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The technician did a very good job reinstalling a cable that came off its pully. He checked everything else and adjusted and greased what needed to be. Door is working fine now
- Doug Buth
Doug, thank you for taking the time to leave a review for us. Your feedback and business are greatly appreciated.
Killeen, TX
Paul was outstanding. He was polite and courteous. He took time to explain what he was doing. He was able to fix one of my problems. The second problem he was able to fix because the mother board of the opener would not communicate to the key pads. Thanks Paul and Precision.
- Levi Williams
It is always our pleasure to serve our customers and we appreciate hearing that Paul was able to correct the issues you were having with your garage door. Thank you for trusting Precision Garage Door of Waco and for taking the time to leave your positive review!
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Temple, TX
Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.
- Dan M
Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!
Waco, TX
Paul came and view the problem for my garage door not operating. Very pleasant, very knowledgeable and took care of the problem without any delays.
- Jim Calabrese
Jim, we are extremely pleased to hear of your experience with our company and technician Paul. We appreciate you choosing Precision Garage Door of Waco for your garage door needs and thank you for your business.
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Hewitt, TX
I emailed Precision Door when my motor went out on my garage on Christmas Day. In a short time they responded and were out at my home the next morning. They surveyed the problem and replaced my garage door motor and installed a new one. I was extremely pleased with every aspect of their service from first contact to completion as well as prices. I highly recommend them to anyone needing repair or replacement of a garage door.
- Roy Marshall
Roy, we are so pleased to hear of your experience with Precision Garage Door of Waco. We appreciate your business and thank you for the recommendation of our company to others!
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Waco, TX
Paul very personable and thorough. He explained what I needed and then gave me a written quote prior to repairing my garage door. Very satisfied with the service and the quick response. After calling Precision, they were at my house within an hour and a half getting my garage door repaired. I highly recommend Precision if your in need of a garage door, opener, or repairs.
- Donald Mcguffin
Donald, thank you for taking the time to share your experience with us. We greatly appreciate your review and recommendation of Precision Garage Door of Waco.
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Mexia, TX
Very professional installation.
- Wright
We appreciate your business and thank you for leaving a 5 Star review.
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Hewitt, TX
I love there service and Paul did a awesome job on helping me with everything.. thank you
- Doris Snowden
Doris, thank you so much for the positive 5 Star review. We greatly appreciate your business!
Gatesville, TX
Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.
- Joel Leaver
We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!
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My husband and I saw an advertisement on TV. We called Overhead Garage Doors, but they weren't answering their phones, so I left a voice mail. Then I called Precision Garage Doors, made an appointment and in two hours the guy was calling me to tell me he was on his way. Paul arrived and did such a great job explaining to me what was wrong with our garage door. We approved him doing the repairs the same day! Hooray! He was a great guy, didn’t at all feel like we were being taken advantage of and our door is now so quiet and smooth. Thank you Precision and Paul for taking such good care of us and so quickly! Btw, we still haven’t heard back from Your competitor.
- Sandy Robbins
Sandy, we are so pleased that you chose Precision Garage Door of Waco for your garage repairs. We appreciate your kind comments about your experience and are glad to have been able to provide service. Thank you for being our valued customer!
Groesbeck, TX
I found your company by searching for Liftmaster garage door opener repairs. It worked well until i had my metal garage sprayed with insulation. Your technitian said he doesn't repair commercial doors which I wasn't aware that it was. Although he was able to fix my problem by readjusting the door sensor at the bottom of the door which was probably moved when my garage was insulated. And I also appreciate the discount for being a wife of a first responder. My husband was a fire fighter.
- Linda Henderson
Linda, thank you for choosing Precision Garage Door of Waco for your garage door needs. We appreciate hearing that your husband was a fire fighter and are happy to have been able to honor him with our First Responder Discount. We are glad to have you as our valued customer!
My garage door has been acting up for quite some time now. I tried calling the company that installed the garage opener but they kept giving me one excuse after the other for why they couldn't come out. I finally went to the internet and looked for companies that installed and repaired garage door openers and saw Precision. After placing the phone call, I selected this company to call and make an appointment. Just when I thought there was little or no customer service left anymore in the business world, Precision changed my mind. They are one of the few companies I've dealt with that know what customer service actually means! They came on the same day I called (yesterday), inspected my equipment and gave me three options and they will be out here today with the needed equipment to fix the problem. With business ethics like this and with the ability to make the customer feel like they really care, it makes it very easy for me to recommend this company to others.
- Connie Harn