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Read what people are saying
about Precision Garage Door

Precision Garage Door of Waco
has received 241 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James replaced my garage door seal, operator reinforcement bracket and a tune up. He was very polite, professional and did a great job! Huge difference it made to my garage door! Thanks James!

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A Response from: Patrick Behrens

Ruben, thank you for your recognition of James and the service he provided. We appreciate you taking the time to let us know how well your garage door is working now and thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door failed on Tuesday and I called Precision. I had a repairman, James, working on my door by Thursday morning. My garage door was working in no time. I was pleased to be given 3 different itemized repair scenarios with prices. I chose the one that suited me. Thanks, to Precision and the repairman that took care of us. James is a credit to his employer.

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A Response from: Patrick Behrens

We are extremely pleased to hear of your experience with our company and technician James. Thank you for recognizing James and his performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and thank you for your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was prompt on time ! Very knowledgeable on my repair! Didn’t take much time to do repair! Will definitely use again if needed!

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A Response from: Patrick Behrens

Garry, your review is appreciated and your recommendation of Precision Garage Door of Waco is very valuable to us!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very friendly and helpful with explaining what my door needed to be repaired so I could get the best performance.My door works perfectly now and is very quiet.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided by our technician Paul. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Technician arrived a few minutes early for an 8 AM appointment. Immediately seemed to understand the problem and explained what the cause was. Reviewed three cost options and had it fixed in less than 2 hours. Area was clean when finished and door worked properly. No hard sell approach although we discussed a new door. Will definitely use Precision and Manuel again.

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A Response from: Patrick Behrens

Philip, we appreciate hearing of your positive experience and are thankful to have had the opportunity to assist with your garage door needs. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best garage door company that I have ever with! Great product and great service. I highly recommend them for your new garage door or repairs to an existing one.

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A Response from: Patrick Behrens

Bill, we cannot thank you enough for taking the time to leave such a wonderful review for our company. We greatly appreciate your positive feedback and recommendation of our products and service to others. We are also very grateful to have you as our valued customer and thank you for placing your trust in Precision Garage Door of Waco.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John provided the greatest customer service. He was honest, timely, friendly and very knowledgeable and professional. I will be a return customer and will not hesitate to recommend this company overall.

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A Response from: Patrick Behrens

Nita, your review for our technician John is so appreciated. Thank you for your kind comments and recognition of John's customer service and his ability to handle your garage door needs in a very positive manner. Hearing that you will be a returning customer and of your recommendation of our company to others is especially valued. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward was amazing made the garage experience easy highly recommend !!!

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A Response from: Patrick Behrens

Darron, we greatly appreciate hearing of your experience with our technician James and the service he provided. Thank you for your recommendation of Precision Garage Door of Waco and for the opportunity to assist with your garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul from precision was a highly qualified and professional for my repair. He was prompt, courteous, thorough, and energetic. I booked online at 9:40 pm on a Friday and scheduled an 8:00 am repair for the next day. He had broken springs and worn out bearing replaced in a timely manner. I really didn’t compare prices with other door companies but peace of mind along with the professionalism I feel like I got a deal! Thanks precision for continuing to do business the good ol’ fashion way!

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A Response from: Patrick Behrens

Landry, thank you for taking the time to leave such a positive review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service that is appreciated. Thank you for being our valued customer and for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The whole team at Precision is responsive to our concerns. From the moment we had a minor issue with our aging garage, the team called us back right away. From the main office to the technicians, we have had great customer service experiences. John, the Garage Whisperer, listens and identifies the problem. He is friendly and skilled. Our family appreciates that he does not push any products on us. Instead, John walks us through our options and answers any questions that we might have. We enjoy working with Precision.

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A Response from: Patrick Behrens

We have enjoyed receiving your positive feedback and thank you for taking the time to recognize our technician John. It is important for us to provide options for our customers and to share as much information as possible. It is nice to hear that John did a great job of this! We appreciate you taking the time to leave such a valued review for us and thank you for choosing Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose to go with Precision Garage Doors based on the high ratings compared to other similar companies. Our experience began on a positive note with a phone call to schedule an appointment to have our garage door looked at after the storms. The technician was at our home within 3 hours after my phone call! Dustin was very professional, kind and courteous. Dustin was also very thorough and explained everything that he observed with our damaged garage door, the replacement process, and left no questions unanswered. We are very pleased with our choice of Precision Garage Door Service.

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A Response from: Patrick Behrens

Susan, we greatly appreciate hearing of your positive experience with our company and technician Dustin. Thank you for taking the time to leave such a valued review and for trusting Precision Garage Door of Waco with your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was notified by the tech (John) awesome customer service and explained in details. I appreciate the outstanding service I was given.

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A Response from: Patrick Behrens

Vivian, we appreciate your wonderful review and are pleased to hear that you received such outstanding service that John was able to provide. We enjoy assisting our customers with the very best service we can and we thank you for having chosen Precision Garage Door of Waco for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service, I recommend them to do business with. Very professional and knowledgable.

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A Response from: Patrick Behrens

William, we greatly appreciate hearing of your satisfaction with our company. Thank you for both the 5 Star review and recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Garage Door of Waco initially, due to their quick response when I was searching for a repair service. Additionally, the search was done on a Sunday, which surprised me the request was answered. The timeliness of the technician was spot-on, and the install was done the same day (on Sunday), with no additional service charges. The technician was thorough in removing the old opener and very precise in the installation of the new opener. Available options were provided, based on my requests and the work was completed with my satisfaction. The opener was a high-end opener, working off of Wi-Fi, which posed a challenge in making the initial connection. I expressed my concern, to the owner, regarding the technical support, which was unavailable on Sunday, and the owner was understanding of my expressed concern. The technician worked on the app connection, which was able to be resolved by a firmware update and reinstallation of the app. This "trouble shooting" diagnosis took an extra 30 to 40 minutes, but the end result was a fully functional garage door opener, with all the bells and whistles requested. I am pleased with the finished product and the opener itself. I would recommend Precision Garage Door of Waco and will continue to have them service my door.

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A Response from: Patrick Behrens

We greatly appreciate hearing of your satisfaction with our company and the services provided. We also appreciate your understanding about getting the job done right and your patience with the amount of time that this can sometimes take. We are pleased that you are able to enjoy all the amenities of your new garage door opener and we thank you for your 5 Star review. Your business and recommendation of Precision Garage Door of Waco are both greatly appreciated.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy that I contacted Precicision when my garage door problem occurred on a Saturday morning. James Ward was a godsend yesterday. He diagnosed the issue and refitted the door very efficiently and professionally. For a very fair price, I not only got the repair; but I got a warranty! I am so glad that this unexpected problem was addressed so quickly and it just helped me so very much. I've already shared a picture of the business card with some friends. Precision has excellent customer service from Amanda, who took my frantic call, to James, who calmly and professionally fixed the problem. Thank you!

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A Response from: Patrick Behrens

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate you having shared our information with your friends as your recommendation of our services to others is a valuable compliment. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener quit working. Located Precision Garage door of Waco online. Very prompt, professional and completed the job as expected. our site was clean and the results were outstanding. I highly recommend them. Not only did I purchase a new door opener, they replaced the spring, and rollers and installed the key pad. I feel I made a good decision on choosing Precision Garage Door.

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A Response from: Patrick Behrens

Cindy, thank you for taking the time to provide such positive feedback on your experience with our company. We are so glad that you trusted Precision Garage Door of Waco with your business. Thank you for your valued review and recommendation.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was an absolutely professional experience from first contact to completion. James Ward explained everything clearly, completed the job efficiently, and explained everything thoroughly.

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A Response from: Patrick Behrens

Jean, we are pleased to hear that the service you received was appreciated and are thankful for such a complimentary review. It is important to us that our customers are well informed regarding the services they receive and we are glad to know that James was able to provide you with a professional and positive experience. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

ur service tech is so nice, we had outage, it was popped recept didn't know GfY was on opener works again Thanks

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A Response from: Patrick Behrens

Ted, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul arrived on time as promised and on a Sunday as well!!!!! No extra charge for Sunday! He assessed the problem and gave me three separate estimates depending on how extensive I wanted to further update my garage doors after he repaired my broken spring. After I chose the level of updates he set to work and finished in less than an hour. He then explained what he did, had me sign the obligatory paper work, received his check and was off to his next call. I am totally impressed with the service I received from Precision today! They are my go to garage repairmen in the future. I have no reservations recommending them!!!

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A Response from: Patrick Behrens

Earle, we are extremely pleased to hear of your experience with our company and technician Paul. Thank you for recognizing Paul's performance in providing service for your garage door. We are glad to have been able to leave you with a positive experience and provide impressive service at the time you needed. Your recommendation of Precision Garage Door of Waco is very appreciated and we are thankful to have you as our valued customer.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was excellent very knowledgeable

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A Response from: Patrick Behrens

Royce, we appreciate you taking the time to leave a 5 Star review. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The legend of John Gallerano continues... John installed a new garage opener for me. His professionalism, knowledge, and customer service went above and beyond expectations. John exemplifies VETERAN in his attention to detail and commitment to doing the job right. Thanks John for your service to our nation. By the way, he sweetened the deal by bringing donuts!!

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A Response from: Patrick Behrens

Preston, your review for our technician John is so appreciated. Thank you for the kind comments and appreciation for John's service to our country and for the level of service that he provides to our customers. John is extremely thoughtful and we are so glad to hear of the gift of donuts you were able to enjoy! We appreciate your business and thank you for trusting Precision Garage Door of Waco.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!

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A Response from: Patrick Behrens

Thank you for leaving a 5 Star review. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was really surprised when Paul Lightell showed up in a very timely manner. This for me was a first for me. Normally companies make me wait for an appointment, just to see what the problem is, and schedules another day to fix it. Paul Lightell showed up made the assessment, upon my selection, then commenced, to fixing the garage door, he had the parts needed to do the job. OUTSTANDING workmanship professionalism. Jesse Shepard

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A Response from: Patrick Behrens

Jesse, thank you for such a wonderful review. We are pleased to know that your garage door issues were taken care of efficiently and that we were able to provide quality service to exceed expectations. Thank you for placing your trust in Precision Garage Door of Waco!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was awesome, he was professional, interactive, and informative. I am pleased with the knowledge he provided me about my garage and the components that ensures safe, secure and lasting operations. I will definitely be using Precision. Thank you

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A Response from: Patrick Behrens

Tanisha, we are so glad to hear of your positive experience! Keeping our customers as informed as possible regarding the safety and security of their garage is very important to us. We appreciate hearing that James was able to do this in such a great way. Thank you for your review and for being our valued customer.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional, explained the product/garage door replacement in a way we could understand and let us know what we can expect on install day. Pricing and warranty are good. James made the estimate and order process easy. Also, James arrived on time and came out on a Sunday! Very helpful for us working parents with kids to have that option available.

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A Response from: Patrick Behrens

Meghan, we are so happy to hear of your experience and to have been able to provide service. Thank you for your recognition of our availability to our customers. It is our goal to make the process as smooth as possible and to offer the best products and service. We enjoy hearing that our customers are completely satisfied and value your opinion. Thank you for choosing Precision Garage Door of Waco!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service on a Sunday.

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A Response from: Patrick Behrens

We appreciate your 5 Star Review and the opportunity to service your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional. I had a service done to my garage door. He checked the whole system and tightened up some loose hardware. If I ever need anything to do with my garage door I will definitely call this company.

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A Response from: Patrick Behrens

Thank you for your business and taking the time to leave such a positive review. To hear that our customers will choose us again in the future is a valued compliment that we greatly appreciate receiving!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall servicewas great!! Paul was very knowledgeable about the repairs my garage door needs. Thank you!

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A Response from: Patrick Behrens

Linda, your positive review and 5 Stars are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The problem with my opener is they no longer make my unit and no longer stock the parts. I am waiting on the price of a whole new unit. James was very nice and I look forward to seeing him again

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A Response from: Patrick Behrens

Marilyn, we appreciate you taking the time to leave your review and for choosing Precision Garage Door of Waco. We look forward to providing you with both the service and product that we are continuously proud of. James enjoys his customers very much and we look forward to seeing you again as well as providing resolution for your garage door issue.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Let me start off by stating that Dustin Doyle was my service technician. Dustin is an extremely professional individual. He assessed my garage reported issues, followed up by explaining what steps he would take to resolve those issues. He then made several additional recommendation that I may require should this issue start occurring again. I truly appreciated his attention to detail and explaining what caused my garage doors to become unbalanced and noisy. Awesome job Dustin. I would highly recommend Precision Garage Door Services to anyone needing their garage doors services or upgraded. I will continue using them again in the near future. Thanks again

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A Response from: Patrick Behrens

Ralph, we are very pleased to receive your feedback and to hear of your experience with our company and technician Dustin. We enjoy hearing of a job well done and thank you for acknowledging this in Dustin and the work he performed. We greatly appreciate your recommendation of our services and having you as our valued customer.

Service Provided:
Garage Door Repair

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Waco Area

254-522-9683

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Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712