Tech was great and very fast. However, when called for an appointment and quote due to a broken singular spring I told the woman on the phone i only had one spring and was told told springs vary from $120-198 per spring. She did not inform me they would not warranty less than two springs on the install. I was informed of that when the tech showed up and the two spring job cost me double. $506. The woman on the phone should have let me know that policy instead of putting the tech in a bad position explaining why the job was gonna be twice as much. I would have given the tech 5 stars.

- Pat Gee

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our technician's service and speed. It's always our goal to provide excellent service, and we are glad to hear that part of your experience met your expectations. We sincerely apologize for the miscommunication regarding the spring replacement policy. It is certainly important to us that our customers are fully informed about our procedures and pricing before any work begins. Your insights are invaluable, and they help us to enhance our customer experience.

Dustin was very professional and fast at his job, would highly recommend this co.

- Charles Lewis

Charles, your positive review and 5 Stars are very appreciated

Quick shout out to Precision Garage and technician Dustin (Also James on a previous job for a family member). After returning home late on a Friday evening and finding that my garage would not open more than a few inches, I called Precision Garage the following morning only because it was the first option that showed up on the Google search. Let me tell you, I am glad it was the first option and it deserves that spot. After a brief phone call with a very nice call taker, she told me they would have a technician out between 1030am and 1230pm. Dustin called me 15 minutes later letting me know he was on the way and he made it here prior to the scheduled time. Dustin was very professional and knowledgeable and after a brief troubleshooting and inspection of my entire door assembly, he advised what the problem was, what other issues he found and then gave me 3 different options to get the original option fixed or also fix the other issues. I never felt pressured and he was willing and able to explain each repair. After choosing the option to pretty much replace everything but the door, Dustin knocked it out in no time. I want to also mention James on here because during this process, my mother in law mentioned how she had also used Precision Garage in the past and James came out and he was also very helpful in getting her garage working again. I will definitely be recommending Precision Garage every time I here anyone asking about garage repair. Thanks again Dustin.

- Ryan Cabral

Ryan, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our company. We appreciate you taking the time to leave a 5 Star review!

I found your company on internet. My experience with Justin was a positive one — he was professional, cordial, and appeared very thorough. I was surprised at the pricing and the time required to accomplish replacement of the door. At this time, I have chosen to go another direction although I appreciate Justin’s and the friendliness of his visit.

- Don Ford

Don, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Dustin came to repair our garage door. He was professional and very timely. He walked us through what was wrong, an estimate, and reminded us of the warranty. He was very thorough and we will do business again!

- Jesse R

Jesse, your positive review and 5 Stars are very appreciated

All of the above. Technician had the ability to clut our fears to rest with good quality facts and answers. Could not have been more at ease.

- Paul Rhone

We are happy to hear of your pleasant experience and your positive feedback is greatly appreciated.

I thought they would handle any garage Door but they don't. I appreciate them coming out.

- Edward Tucker

Thank you for the 5 Star review

I didn't receive a recipe, in my email.

- Timmey Turner

Thank you for your feedback, Timmey. We apologize for the inconvenience of not receiving the recipe via email. Please check your spam or junk folder, and if you still cannot locate it, contact our support team so we can resend it promptly. We appreciate your patience and hope to resolve this issue quickly.

Our garage door lock would not operate properly. We recently purchased this home and are now remodeling and using the garage for storage. Dustin Doyle., Precision's technician, worked out the problems on the old mechanism enabling us to lock the door and suggested a new device to be ordered. We authorized the order and anticipate arranging an appointment in the near future to have him install the system. We are very pleased with the high quality service and courtesy shown by Dustin.

- Douglas Olbrich

Douglas, thank you for taking the time to provide a review for us. We value feedback from our customers, which is helpful to improving our business. We appreciate you choosing Precision Garage Door of Waco for your garage door needs.

Dustin was knowledgeable, polite and explained what he was doing and suggestions of possible issues. Will use Precision on all garage issues in the future.

- Larry Vaughn

Larry, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Dustin was awesome to work with: a complete professional, he made sure we understood exactly what was needed to fix our system. Thanks for all your help and prompt assistance!

- Veronica Wyatt

Thank you for leaving a 5 Star review regarding the service received from our technician Dustin. We are happy to hear of your positive experience and thank you for choosing Precision Garage Door of Waco!

Called because our garage door wasn't opening or closing. They came from Waco and were here within a couple of hours from when we called. Had the issue fixed quickly and professionally. Highly recommend.

- Karter Benjamin

Great service! Had to replace door opener and add a spring. The garage door is so quiet that I have to look to make sure it is opening or closing. The tech was great and explained everything. I highly recommend Precision Garage Door to anyone that need work done on their garage door.

- Jerry Kinser

Jerry, we greatly appreciate hearing of your satisfaction with the service you received. We are grateful that you chose Precision Garage Door of Waco. Thank you for your recommendation!

Great service and Dustin did a great job repairing our garage door. Dustin explained what the problem with the garage door and gave me the information how to fix it.Very happy with fast service and great customer service.

- Steve Rodriguez

Steve, we are extremely pleased to hear of your satisfaction with our technician and the service he provided. Thank you for taking the time to leave a 5 Star review!

Dustin was super knowledgeable fast and efficient getting our service done we love this company and highly recommend them

- Shintrelle Reynolds

Shintrelle, we are extremely pleased to hear of your satisfaction with the service and experience with our technician Dustin! We appreciate your recommendation of Precision Garage Door of Waco.

Precision sent Dustin Doyle to our house to give a quote on a new garage door. Dustin, was on time he was very nice, polite and very knowledgeable on the doors. He explained the install step by step. Dustin, was so friendly and a pleasure to work with. Precision, you have a fine young man Dustin working for your company!

- Tony Morales

Tony & Pam, we are very pleased to receive your review and to hear of your positive experience with our company and technician Dustin. Thank you for trusting Precision Garage Door of Waco with your garage door needs.

Dustin did an awesome job and explained everything he was going to do ! He was professional and very polite! We would definitely recommend Precision garage door !

- Tavis Phillips

I had some electrical issues and called for a same day appointment, was an easy fix. Also, Dustin tightened the tracking chain, oiled it and checked to make sure the garage door had no other deficiencies. Great service. Highly recommend.

- Mark Jorges

Mark, we are very pleased to receive your positive feedback and thank you for your recommendation.

Dustin Doyle is very courteous & knowledgeable.

- Lana Weeks

Thank you for you all's service call. Dustin Doyle (Technician) was very professional and informative. If we decide to use your service, we will be in touch with you. Your frontlines were cordial and polite and made us feel special. Thanks for your professionalism and advertisements.

- Robert Turner

Great and prompt service as always. Repairs were needed to the door's "electric eye" detection system, as well as reprogamming for the opener due to recent storms and the subsequent electrical outages. We appreciate the help, and won't hesitate in contacting you for any future servicing needs.

- Kevin Durnell

Kevin, thank you for leaving a 5 Star review. Your feedback and your business are greatly appreciated. Thank you for trusting Precision Garage Door of Waco! We look forward to working with you in the future!

These folks are really polite and friendly people. From my phone call for help to saying goodbye after Dustin fixed the problem. I appreciate such prompt and friendly service. Dustin explained things in an easy to understand way, worked hard the whole time he was here, and was just a nice young man. Thanks Precision.

- Linda Mc

Linda, We are so pleased that you chose Precision Garage Door of Waco and were happy with our technician Duston and the service you received. Thank you for trusting Precision Garage Door of Waco for your garage door needs!

Dustin B, Awesome customer service! answered all of my questions and concerns. Advise on which products. Very Knowledgeable and courteous.

- Ida Walker

I Walker, your review of our technician Dustin is very appreciated. Thank you for trusting Precision Garage Door of Waco.

These guys were extremely responsive and have a great web interface for setting up an appointment. The guy who came was Dustin and he was outstanding. He fixed my problem quickly gave me options for different levels of repair and was quick and extremely competent in making the repair. Our garage door has never worked better and it’s nice to know I have a lifetime warranty on the motor. Highly recommend precision door company.

- Stephen Rylander

Stephen, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. We appreciate your recommendation of our services to others very much. Thank you for placing your trust in Precision Garage Door of Waco!

Dustin explained the issue. He was professional and efficient. Would ask for him again if I need any work Definitely would recommend your company.

- Deborah Ruttle

The best customer service, very professional, and best prices.

- Katharine Matthys

Katherine, thank you for such a wonderful review and the 5 stars! We appreciate your business!

Dustin is as the tech that inspected and replaced one of our garage doors openers. He was professional/courteous and did a great job. I would recommend giving precision a call if you need any work done on your garage doors

- Matt George

Matt, we are very pleased to receive your positive feedback and thank you for your recommendation.

This is the second time I have used Precision. The first time was when I was selling my last house. Dustin came in and not only did he do a fantastic job he was very expedient. Before I could write the check he had installed the whole garage door opener. This time Dustin came back and retrofitted a torsion bar in my current new "old house". Once again he was prompt and replaced the torsion quickly and masterfully. All while being very polite and respectful. I'll be calling them back when I get ready upgrade my two garage doors.

- Mario Escajeda

Mario, we are very pleased to receive your feedback and to hear of your experience with our technician Dustin. Thank you for placing your trust in Precision Garage Door of Waco! We look forward to working with you in the future for your garage door needs!

Precision responded quickly and were able to come to the house within a couple of hours. Dustin was a great technician and took time to show and explain the details of the problems and the repairs. He was quick and thorough. Very happy with the customer service and the results.

- Leia D

Leia, we are very pleased to receive your feedback and to hear of your experience with our company and technician Duston. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Prompt service, knowledgeable and courteous.

- John Picot