Average: 4.81 stars
John Gallerano's Bio:
John Gallerano is a native Texan originally from Katy TX. He is a proud Veteran of the U.S. Army. He and his family along with 3 dogs (fur babies) are proud to make the Waco area home. John is an avid sports fan and loves the great outdoors and cooking out. He is a senior Technician with over 13 years’ experience and certified in the garage door industry. John looks forward to meeting new people and solving all your garage door issues and needs. Also well known to be the GARAGE DOOR WHISPERER... ask how!
On time....Excellent communications skills...Very pleasent to work with....Very knowledgeable on garage door systems....Spotted the problem and fixed it immediately....I would reccomend to all my friends....Thanks for a pleasent experience.
- John B
John, we appreciate your feedback and recommendation of Precision Garage Door of Waco to others very much. We value our customers opinions and are pleased to hear of your positive experience!
John was extremely nice and polite. I was impressed with his knowledge of everything he knew regarding each part of the door and the purpose it serves. I really appreciated everything he did. It is so refreshing to meet someone with manners. I have had some really rude people working on different things around my house. Thank You John!!!
- Patti Andrus
Thank you for your kind comments regarding the service received from our technician John. We are happy to hear of your positive experience and appreciate you choosing Precision Garage Door of Waco and leaving a 5 Star review!
Mr Gallerano, John was very professional and answered all questions my wife and I had. We are very satisfied with his job and will be recommending him with any and all of our neighbors and familly. Job well done From a Retired US Army Veteran
- Hector Casillas
Thank you, Mr. Casillas for your dedication and service to our country. We are grateful to have had the opportunity to provide service to you and your wife and appreciate your recommendation of our technician and company to others. Thank you for the 5 Star review and for being our valued customer!
Harker Heights, TX
I was so impressed that John came from Waco area during rush hour & was able to repair the broken cable hardware in the initial visit. We have specific recommendations for a future fix when needed.
- Martha Diamond
Thank you for choosing Precision Garage Door of Waco and taking the time to recognize John with a 5 Star review! We are so glad to have been able to provide service for your garage door needs.
John is awesome. No pressure to sale, he went over everything step by step and is so knowledgeable. He gave me several options to choose from and they all were broken down in detail. Enjoyed the visit with John and he did an awesome job fixing my garage door. Thanks again John !
- Robert Adams
Robert, we are pleased to hear that you were happy with John's service and appreciate you leaving a 5 Star review. Thank you for your positive feedback and for trusting Precision Garage Door of Waco with your garage door needs!
JOHN was absolutely wonderful with his service today. In fact, everything, from our initial call to receiving an electronic invoice has been outstanding. We have business cards from Precision which we are happy to share with others. We deeply appreciate the good care and service. It is so wonderful to have a garage door that quietly opens and closes and is reliable. I highly recommend Precision Door Service to others.
- Grady Cox
Thank you for choosing Precision Garage Door of Waco. We are very pleased to hear that you were happy with the service you received from our technician John. Your feedback is valued and the recommendation of Precision to others is greatly appreciated.
Saturday morning our garage door started rumbling and would stop not even half way down. I booked online thinking I’d hear from them Monday but so happy John could come that same day. He wasn’t able to do the work then but scheduled for Monday. They showed up in time frame that stated & within 1.5 hour had installed a new opener and more sturdy parts for the double door. It runs so smooth and it has all the latest bells/whistles—my daughter already programmed her iPhone to control. I wasn’t planning on spending but this is an investment in the confidence I have now. Thank you Precision!
- Jane Kimball
Jane, thank you for taking the time to provide a review regarding your experience with us. We appreciate your feedback and are very happy to hear that you are enjoying your new garage door opener. Thank you for choosing Precision Garage Door of Waco and for being our valued customer.
I don’t typically write reviews but I was blow away by the service I got from Precision. To start, John contacted me ahead of time to let me know exactly when he would be arriving, and even asked if there were any snacks and drinks that he could bring me from the connivence store. Never have I ever encountered a service technician offer to bring me something. I also received a text message with a small profile of John, how long he had been with the company, things like that which helped me know a little bit more about the person who was going to be assisting me with my issue. When John arrived he was very friendly, offered several options, talked me thought everything he could do, and was just so friendly. After deciding on what needed to be done he completed the job quickly, helped walk me thought what he did, and even provided me his number to call if I had questions or needed additional work. He even left me with a can of lubricant so I could occasionally spray down the rails and henges to make sure everything continued working. Overall I am very impressed with my experience with Precision and specifically John. If I ever have another issue with my garage door or need to upgrade I will definitely be calling Precision and specifically asking for John.
- Nicholas Crawford
Thank you for taking the time to recognize John and the service he provided. Your feedback is valuable to us and your recommendation is very appreciated. We are so happy to hear of your experience and we thank you for leaving such a wonderful review.
My service technician John was very nice and courteous. John was very informative and knowledgeable. Thanks John you made my day.
- Chameka Mitchell
Thank you for your feedback regarding the service you received from our technician John. We are happy to hear about your experience and to receive your 5 Star review!
Aug 11, 2023. John of Precision Door gave detailed explaination regarding repair of our garage door. He was very courteous and professional. He explained the importance of safety for us that is included in our repair. I appreciate the time and concern that he dedicated to us. Susan Smith, Mexia, TX
- Susan Smith
Susan, we are happy to hear that you were pleased with the service you received from John. Safety is an important concern for both our customers and our technicians. We are glad that John was able to assist with your repair and provide you with valuable information as well. Thank you for choosing Precision Garage Door of Waco.
Excellent service. Super Friendly customer service. Will definitely recommend.
- Victor Rodriguez
We are so pleased that you chose Precision Garage Door of Waco. Your feedback and recommendation are both very valuable to us. Thank you Victor!
Found your service on line and was nice to schedule my own appointment without having to call. Technician was very nice and completed the job efficiently and I am very happy with my new garage door opener/system. My old system was fried after fifteen years. S. Teague
- Sigrid Teague
Thank you so much for taking the time to leave a review for us. We are extremely pleased that you are happy with the service you received and appreciate your business!
They responded quickly to our problem and gave us the options to meet our needs!! John and James were very friendly and helpful!!
- Edward Murff
We enjoy hearing what our customers have to say and appreciate the kind words regarding the service received from John and James. Thank you for your business.
I feel a bit bamboozled being quoted for $80-180 (ish) for parts and labor, asked “for parts and labor?”, and was told yes. Then I was then charged almost $400. That’s not cool. This is for a residential broken spring repair.
- Lawrence Hartzell
Thank you for taking the time to speak with me regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly.
Jonh was nice, explain to us everything, He needed to do . Looks like he enjoy his work. Very Happy with the service!!!
- Jose Najera
Thank you for taking the time to leave feedback regarding your experience with our company and technician John. We are so glad that you were happy with the service you received and we appreciate your business!
Great service. I called in the morning & had a technician show up in the afternoon. When he arrived he was very knowledgeable & professional. I would recommend this business to anyone in need of garage door repairs or replacement. Thank you John.
- DJ Walker
We appreciate your review and the recommendation you have shared. We are happy to have been able to provide you with great service.