Carter Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill came to repair my broke garage door and explained what was happening and why it failed. He had all parts he needed to complete the repair with him on his truck. He replaced 2 springs all rollers and pulleys and cables In about an 1 hr. The amount of quality work he accomplished in this amount of time is truley remarkable. Would 100% recommend this company! Thank you Bill and Precision Door!

William Lemmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and competent workers.

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill from Precision Garage Door was fantastic! He was able to come out the same morning we called and rehab 3 garage doors to like new condition the same afternoon. Very professional company and staff. I would highly recommend to anyone needing garage door repair.

Melissa Maass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous, knowledgeable. Mr. Kirkland was a great sevice technician. No attempt to upsale or take advantage of me. A bid was needed and he offered several options to pick. I will definitely use Precision Garage Door again and Mr. Kirkland.

Mary Jacks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, was on time and very professional. No pressure with upsale and I will recommend them to anyone needing service

Carl Watkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star, great service, great technician, response team great.

Ronald Coker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill came out this morning and trouble shot my door issue. Very knowledgeable and professional. Thank you to Precision Garage Door of Waco! Outstanding service!

Donna Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with Precision Garage Door of Waco, when the Tec came to give us a estimate, Bill Kirkland was very courteous, professional and knowledgeable. He even helped with the old door. I told him we would let y'all know this afternoon, but had to go to childrens hospital with my granddaughter to take her son. I will try to do it now, if it want work will try again in the morning. Thank you, Donna Hogan

Timothy Landry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience with Precision Garage Door of Waco. Bill arrived early and was very eager to answer any questions we might of had. A very professional, timely repair. Bill took the time to explain everything that he was doing, and gave his recommendations on what he felt needed additional attention. Hat's off to our technician: Bill Kirkland, and to Precision Garage Door of Waco; Thanks for a job well done!

Medina Cobb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Bill Kirkland and he was wonderful! He figured out the issue with our garage door quickly and got to work on it right away. He didn't take long to get our door back on track and moving again (about 30-45 minutes). He's a great reason to continue our relationship with Precision!

JoAnn McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland provided us with awesome service, the repair done correctly and in very reasonable time.

Brad Dickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision Garage Door in 2025 and were impressed with the service. When one of our garage door openers failed after 13 years of service. we didn't hesitate to contact Precision Garage Door again. We were delighted the Technician, Bill Kirkland, was able to fulfill the service request on the same day that we called. Bill arrived as scheduled and got right to work testing and ultimately replacing the inoperable opener. The new unit was the same brand as the ones that were on our other two garage doors but technology changes in the new unit were not supported by the remotes for the older units. After explaining all this to us, Bill reprogramed the remotes in our personal vehicles to recognize the new unit while retaining the connectivity for the two older units. This was above and beyond what was expected!

Randy Kinsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I rarely do reviews, but this time I will make an exception as the service was above and beyond. I called to schedule a service to help program on-board vehicle remotes the the garage doors, and the office told me they could have someone here within 4 hours (what?) The tech called me about 30 minutes later, said he had a cancellation, and asked if he could take care of the service in about 20 minutes. (yes) Tech worked with me to get the Jeep Grand Cherokee and Dodge Ram programmed (had a few issues, turns out one of the remotes we had wouldn't program the vehicle so we used the second remote) and also programmed the entry gate. I asked your tech to troubleshoot the noisy garage door, turns out the rollers were all completely worn out, (he took the time to show me) he quoted pricing for replacing the rollers while he was here (had them on the truck) and he replaced them in about 5 minutes. He also adjusted the door spring and lubricated everything. My only issues is that I did not get a card from the tech so that I could name him in this review, but please look up this service and let him know I was impressed, (and that is not an easy thing to accomplish) Thank you for a great service call!

Alan Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland was very knowledgeable, professional and with his words and him being with precision 18 years I can tell he loves that company. He arrived, diagnosed my problem, explained everything fully and fixed the issue. Thank you Bill. And thank you Precision. I will definitely be using this company again for all of my garage door needs.

Melanie Hix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen the TV commercials, I wanted to give them a call. They were truly professional. Gave estimate and was able to fix that day. Gave me updates during process. Truly an professional, experienced company. Would highly recommend!

Ed Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill did a great job fixing my garage door opener. He was very professional and it didn’t take much time at all. He called ahead of time and gave me heads up before he got to my house. I highly recommend Bill and precision garage.

Denal Russell-green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland was knowledgeable and prompt. My situation was evaluated and corrected quickly and everything was clearly explained. I would definitely recommend your service! Thank you

Peggy Lane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Kirkland is the service technician who came to service our garage door. We were unable to get the garage door open or closed and this happened on Sunday afternoon. It was amazing to have someone (a LIVE PERSON) at your business answer the phone on a Sunday and work with us to get a technician to come by on a Sunday. WOW! We were panicked about leaving the garage door open all night, so Precision was able to help! I cannot tell you how much we appreciated this! Bill, the service tech, was so friendly and explained to us why the garage door was unable to be opened, showing us the light beams on the end of gargae doors. So there was nothing really wrong with the wonderful Precision Garage Door or opener, it was just a technical issue that we were not aware of. Thank you, thank you, Precision for your wonderful customer service and also to Bill Kirkland who was so knowledgeable and helpul to us!

Darrell Ructor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I believe my technician Bill should have been one of the ones that were on the commercial

Shirley & John Chester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Product purchase was not actually a cable. It was the arm to support the door when lifting.

Mark Mangum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill arrived ahead of time quoted and got right to work replacing the garage opener. I have a tricky installation with a full screen on my garage and he worked around it with no issues. The job was done quickly, and exceeded my expectations on how well and professional the job turned out. Bill is a great tech and I'd welcome back anytime for future service.

Kaye H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill provided excellent customer service and professionalism. He explained exactly what needed to be done and that he could complete all the required service on today’s visit. He kept me informed during the process, and we went over everything once the job was completed. I am extremely pleased and would highly recommend.

Michael Dahlenburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Several five star comments: 24-hour availability by either phone or on-line appointment scheduling (which I did after hours), repairman called saying he could come earlier as an appointment had rescheduled (courtesy), replaced broken springs and bearings in a very professional manner, and did everything in about an hour. He explained everything he was doing as he went along. Overall great experience and a lifetime warranty - can’t beat that.

Michael Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw Precision Doors commercial about how the garage door should operate smoothly and gave them a call because one of their competitors told me all the clunking mine was doing was normal. Precison Doors technician showed up on time and diagnosed the isse quickly, made some adjustments and now it operates like itt did when I bought it 12 years ago. Will be using these folks from now on!