James Ward has received 290 reviews, averaging 4.94 Stars!

About James

James was born in Atlanta Georgia and has enjoyed living in Texas for the last eleven years with his
wonderful wife. He spent time working in the oil field industry and at Walmart DC before making
Precision his home. James will leave a lasting impression as he never meets a stranger and most of all
looks forward to helping customers with their garage door problems as this is one of his favorite things
to do! He also enjoys spending time with his family and watching sports. The Atlanta Falcons are his
favorite team!
Trusted
Professional
Customer
Focused

Reviews for James Ward

Medina Cobb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mexia, TX 12/29/2024

I give James Ward and Precision Garage Door of Waco all of my thanks and support for the service provided. I recommend them to anyone needing a fast, gracious and knowledgeable experience with replacing or servicing their garage door(s). James was patient, informative and made sure he walked me through what needed to happen. Thanks again!

Response from Patrick Behrens Business Owner

Medina, we are very pleased to receive your review and to hear of your positive experience with our company and our technician James. Thank you for your recommendation and for trusting Precision Garage Door of Waco with your garage door needs.

Service: Install Garage Doors

Product: Garage Doors

Lane Lambright-Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 12/23/2024

Mr. Ward is hands down the most respectful and polite individual I’ve had the pleasure of doing business with in quite a long time. In a time where that seems to be long gone, it is nice to see good people doing honest business. He was very clear on my options, explained what came with both very clearly and had it repaired in less than 2 hours. I will be recommending him and this company to anyone who asks. Thanks again and have a merry Christmas.

Response from Patrick Behrens Business Owner

Lane, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. Thank you for taking the time to recognize James and the work that was completed in your garage. We appreciate your business and thank you for recommending Precision Garage Door of Waco!

Service: Garage Door Repair

Product: Springs

Riley Lohr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 12/23/2024

James was wonderful! Arrived bright and early on a Saturday morning, was super knowledgeable about his craft, and offered multiple solutions to our problem, based on what we could do at the time. Will definitely be calling back for a full rebuild after the holidays!

Response from Patrick Behrens Business Owner

Riley, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco, we look forward to servicing your garage door needs!

Service: Garage Door Repair

Product: Springs

Thomas Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I recomend precision garage door service for all your garage door needs. James just finished repairing the springs on our door and did an excellent job. James also walked me through every part of the garage door system and gave me tips on do-it yourself maintenance. Thank again James, you definitely are a master of your craft and will call you for any future garage repair needs.

Response from Patrick Behrens Business Owner

Thomas, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Broken Garage Door Spring Repair

Jana Brockman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 12/11/2024

James Ward was so kind and helpful. He did his best to save me money. He even brought my trash can back up from the curb for me. He explained everything to me and he did an overall awesome job!

Response from Patrick Behrens Business Owner

Jana, your review of our technician James is very appreciated. Thank you for trusting Precision Garage Door of Waco.

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Hardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 12/03/2024

James was friendly, efficient and knowledgeable and walked me through the problem with my garage door. He recommended a new door and provided me with options.

Response from Patrick Behrens Business Owner

Robert, we greatly appreciate hearing of your satisfaction with our company and out technician James. Thank you for the 5 Star review!

Service: Garage Door Repair

Maria Medrano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 11/30/2024

A+++ company. Called around noon and the repair man was at my house around 1:30pm. Installer “James” was a true professional. He did a top notch job.

Response from Patrick Behrens Business Owner

Maria, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

Albert Burnelis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 11/20/2024

Tech James Ward came out to replace a garage door bottom seal for us and did a Door Rebuild replacing all the springs, bearings, cables and rollers. James was very efficient and knowledgeable. If you need any work done on your door call James and he'll take good care of you.

Response from Patrick Behrens Business Owner

Albert, we are so pleased that you chose Precision Garage Door of Waco and to hear that you had a great experience with our technician James. We appreciate you taking the time to leave a 5 Star review!

Service: Garage Door Repair

Donald Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 11/16/2024

My experience with James Ward GREAT! Great personality and very thorough with information on the product he sold me. Kuddos to the receptionist I talked to on the phone as well. Customer service totally sold me on using your service company from the get- go! I trust the install and follow up will be just as amazing.

Response from Patrick Behrens Business Owner

Donald, we are extremely pleased to hear of your satisfaction with our company and the services provided by our technician James. We look forward to the opportunity to service all your garage door needs!

Service: Install Garage Doors

Product: Garage Doors

DANIELLE T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 11/15/2024

I received the best service! My technician, James, was the nicest person. He thoroughly inspected my door and gave me choices to fix. I did not feel pressured to go with any certain package and felt comfortable picking the one I wanted. James completed the job in a reasonable amount of time and left my garage clean of any debris from his work. I truly appreciate the great service!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Judy & William Schroeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 11/15/2024

James took good care to be sure we understood all the options. He was very kind and professional. He made us feel we were in good hands. Now our door is quiet. Thank you James! Will & Judy Schroeder

Response from Patrick Behrens Business Owner

Mr. Snyder, we greatly appreciate hearing of your satisfaction with our company, and your experience with our technician James. Thank you for placing your trust in Precision Garage Door of Waco!

Service: Garage Door Repair

Bryan Squiers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 11/13/2024

Super quick, response time! And friendly service! Gave me a quote onsite and was knowledgeable!

Response from Patrick Behrens Business Owner

Bryan, we greatly appreciate hearing of your satisfaction with our company. Thank you for the 5 Star review!

Service: Install Garage Doors

Ashley Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 11/09/2024

James Ward was very knowledgeable and helpful. He broke down each plan and service and was not pushy to purchase a plan. We ended up going with just getting a replacement but he did talk to me about financing and the importance of getting the warranty and we will be back to purchase the full package and warranty from you guys.

Response from Patrick Behrens Business Owner

Ashley, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated, and we thank you for being our valued customer!

Service: Garage Door Repair

Product: Springs

Dallas Sparks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 11/08/2024

James was outstanding, courteous, punctual, and professional. I couldn’t ask for a better experience. My problem was completely taken care of. I know who to call next time I have a problem.

Response from Patrick Behrens Business Owner

Dallas, we are pleased to hear of your positive experience with our company. Thank you for providing your feedback and leaving a 5 Star review!

Service: Garage Door Repair

Product: Springs

Anonymous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 11/06/2024

Technician was friendly but did not seem very knowledgeable in fixing my garage door. He made numerous phone calls back to his office to ask questions. Then he had to get advice from another guy on the phone. I’m not very confident he could complete the job. However, quote was reasonable but decided to go with another company.

Response from Patrick Behrens Business Owner

We appreciate your feedback and are glad to hear that our technician was friendly. However, we apologize for the lack of confidence you felt regarding his knowledge and ability to complete the job. We strive for excellence in our service, and your experience is not reflective of our standards. Your concerns about the technician needing to make multiple calls for assistance are taken seriously, and we will address this with our team to ensure better training and support in the future.

Service: Garage Door Repair

Gilbert Calderon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 10/31/2024

Very professional, friendly, and explained discrepancies and fixes. Great technician! Would refer!

Response from Patrick Behrens Business Owner

Gilbert, we greatly appreciate hearing of your satisfaction with our company and the services provided. Thank you for your recommendation of Precision Garage Door of Waco!

Service: Garage Door Repair

Product: Springs

Joe Menendez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing service! 2 hours from call to job complete on spring replacement and hardware upgrade. James is an amazing tech, very friendly and professional.

Response from Patrick Behrens Business Owner

Joe, your positive review and 5 Stars are very appreciated

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 10/17/2024

James was very professional. He explained everything to me. He told me what he would do and explained when I was not sure of what he was saying. He was very efficient.

Service: Garage Door Repair

Bret Oltjen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 10/08/2024

James was awesome! He listened to our issues, he quickly found several discrepancies (garage door is almost 20 years old) He offered me 3 different tiers of service, I chose one and in less than an hour he had “revamped” our garage door! James was polite, professional, and on time. He just put off the vibe that he really cares about each and every customer. All around great guy. Highly recommend

Response from Patrick Behrens Business Owner

We are very pleased to receive your feedback and to hear of your experience with our company and technician James. We appreciate your recommendation of our services in sharing our information with your friends.

Service: Garage Door Repair

Doug Feuerstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 10/05/2024

great guy to work with fast service and know a lot Did a great job Thank you

Response from Patrick Behrens Business Owner

Doug, thank you for you 5 star review ! We appreciate your kind comments and recognition of James.

Service: Garage Door Repair

Product: Springs

Donnie Degges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 09/30/2024

Excellent service. On time and gone in 30 minutes. Thank you James.

Response from Patrick Behrens Business Owner

Donnie, thank you for the 5 Star review!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Duke and Davin Denk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waco, TX 09/27/2024

The technician was knowledgeable, kind, and thorough. Our garage door was diagnosed and repaired in one day and now works better than ever before. The price was competitive and the warranties give peace of mind.

Response from Patrick Behrens Business Owner

Duke and Davin, we are very pleased to receive your feedback and to hear of your experience with our company and technician James. We thank you for choosing Precision Garage Door of Waco for your garage door needs.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Rob Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Belton, TX 09/25/2024

James was amazing to work with.

Response from Patrick Behrens Business Owner

Rob, we value your comments and thank you for leaving a 5 Star review!

Service: Garage Door Repair

Product: Springs

Sharon Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorena, TX 09/16/2024

James Ward was very courteous, explained everything in detail and gave me several options. I chose the repair and my garage door is better than ever. He is just like in your commercial and much more. A really nice person who is very good at his job.

Response from Patrick Behrens Business Owner

Sharon, we appreciate you taking the time to leave such a wonderful 5 Star review for our technician James. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that is greatly appreciated. Thank you for commending James on his service and for trusting Precision Garage Door of Waco!

Service: Garage Door Repair

Douglas Ingram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hewitt, TX 09/12/2024

The technician, James was very knowledgeable and was so professional. He was prompt, coming when he said he would, and did the job well! I would recommend Precision to anyone who needs a repair/ replacement!

Response from Patrick Behrens Business Owner

Douglas, thank you for trusting Precision Garage Door of Waco with your garage door needs. We greatly appreciate you sharing your positive experience and providing your recommendation of our services to others!

Service: Garage Door Repair

John Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 09/12/2024

Great service. Mr. James Ward is truly professional.

Response from Patrick Behrens Business Owner

John, we are so glad that you are happy with the service you received from our technician James and appreciate you leaving a 5 Star review!

Service: Garage Door Repair

Malinda Tamez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Temple, TX 09/06/2024

The tech that came out to do a estimate was very professional and informative. Took his time and actually care about what he's conveying.

Response from Patrick Behrens Business Owner

Malinda, we appreciate you taking the time to leave such a wonderful review for our technician. We enjoy hearing of your experience and your sincere comments are truly a highly valued compliment that we greatly appreciate. Thank you for trusting Precision Garage Door of Waco!

Service: Install Garage Doors

Leah Triolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 09/01/2024

Our Tech was on time and very professional. He explained all the work needed to be done and gave us an itemized proposal for the work. Once we selected what we wanted, he got to work right away and had our door up and running in no time. We are very happy with his work.

Response from Patrick Behrens Business Owner

Leah, we are so glad to have been able to assist with your garage door needs and appreciate your kind review regarding the service you were provided. Thank you for the 5 Star review and for trusting Precision Garage Door of Waco!

Service: Broken Garage Door Spring Repair

Product: Springs

Chad Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 08/29/2024

Extremely professional. Upfront answers. On time. Knowledgeable. I would recommend this company to anyone. This is the example of how to conduct a business.

Response from Patrick Behrens Business Owner

Chad, we are so pleased to hear that you are happy with the service provided by our company. Your positive comments and recommendation of Precision Garage Door of Waco are both highly valued compliments that we greatly appreciate! Thank you for your 5 Star review!

Service: Garage Door Repair

Buster Anders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Killeen, TX 08/25/2024

Excellent service,on time,explained everything perfectly,very professional and friendly.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave such positive feedback for us. We are extremely pleased to hear that you received excellent service and we thank you for trusting Precision Garage Door of Waco with your garage door needs.

Service: Garage Door Opener Install

Product: Opener

Ready to Experience 5-Star Service?

Join your Waco neighbors and let our experts take care of your garage door.

Waco Area 254-522-9683
Temple Area 254-522-9703
Killeen Area 254-522-9721
Hillsboro Area 254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712