Garage Door Repair in Waco, TX - Page 4

Pat Gee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great and very fast. However, when called for an appointment and quote due to a broken singular spring I told the woman on the phone i only had one spring and was told told springs vary from $120-198 per spring. She did not inform me they would not warranty less than two springs on the install. I was informed of that when the tech showed up and the two spring job cost me double. $506. The woman on the phone should have let me know that policy instead of putting the tech in a bad position explaining why the job was gonna be twice as much. I would have given the tech 5 stars.

Catherine Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work done by Paul on 10/04/25. I called on a Saturday morning because my garage door quit working and the repair tech came out the same day, a few hours later. He explained what was broken and what he had to do to repair. He also showed me what the cost would be before he started the job. The work was done quickly and efficently. I will not hesitate to call again if I need anything. I was very impressed with the Company and Paul. Everyone was very polite and helpful!

Casey McNeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was kind and helpful. Walked me through the options and explained clearly the process. Worked quickly and thoroughly .

Amanda Alder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service!

Shannon Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had them install a new Garage Door Motor etc... last year. They did a fantastic job at a fairly reasonable price. Had an issue yesterday with an error code on the wall unit, they came out today, turned out to not be a problem with the equipment, but they fixed it (minor) and didn't charge me, not even a trip charge and I live way in the country. This company is fantastic. Would highly recommend them. Thanks.

Van Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled appointment quickly. Technician was helpful & spent the time needed to service the project. I did question the cost that seemed high.

Bobbie Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased and satisfied with the customer service I received from Precision. The technician was very professional and knowledgeable.

Brian Wilie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Gallerano was very professional and personable in his approach and answered every question I had. We were able to spend a lot of time talking about things not even related to the project. You guys have a great employee in John. I supervise eight people in my job role, and I would take this guy any day of the week. Your company has a great asset, so hang on to him. Thanks for your service.

Bobby Mercer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Got on at 11:00 at night to make an appointment, received a text shortly after asking what time would work good for me. I scheduled anywhere between 10-12 the next morning, At 9:30 that morning James called and said he was heading my way, showed up early and was very informative on what all he had to do, and what parts it was going to take to get my garage door back functioning! James was awesome to work with, very polite, and got the job done quickly. I highly recommend for any garage doors needs give Precision Garage Door of Waco a call!!! Bobby M.

Ken Sorley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was on time, work with me till all vehicles and remotes programed.. We both learned to how to make the remotes program to door opener.. will always request James for any future work. KWS

Chris Dobbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My door broke when my power went out and I called them right after. They agreed to come out immediately. If they wouldn't have come out, my garage would be open for at least the weekend. They were very professional and James was the best at explaining everything and he did a whole door parts replacement in an hour! He is fantastic! Thanks for the service and making a bad day with other issues much better.

Tom Trahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

January 2024, I called and had John come out and restore my garage door. He did and outstanding job, but the rubber door seal was damaged. Our pest control guy noticed it was torn and I called your office. James came out the next day and documented the damage and will be out Wednesday to replace it. Great warranty and service. Highly recommend this company. Tom Trahan

Judy & William Schroeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision before and were very pleased . Very good at what they do. Quick and professional and would use them every time.

Danny Bagley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician James Ward did inspection and give me 3 options. I picked the one I wanted and he went straight to work and completed it in a timely manner. Very friendly and knowledgeable. I would definitely recommend. Danny Bagley

Douglas Olbrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door lock would not operate properly. We recently purchased this home and are now remodeling and using the garage for storage. Dustin Doyle., Precision's technician, worked out the problems on the old mechanism enabling us to lock the door and suggested a new device to be ordered. We authorized the order and anticipate arranging an appointment in the near future to have him install the system. We are very pleased with the high quality service and courtesy shown by Dustin.

Polo V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with how quick they sent the technician! Then James showed up and he impressed me with his professionalism and his expertise. My garage door needed to be fixed because it kept coming off the track after we bumped in to it. James fixed the door in a timely manner and got the job done quick! Thank you!!

Ed Fadal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The techs at Precision are super - always on time, explaine everything well and very courteous. Plus, they work on weekends. I highly recommend them. !! Fadal

Billy Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw your ad on TV about door making noise and I had the same problem. I called and service was provided quickly. Paul did a great job of repairing the door and I am very pleased with his work.

Jan Anders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very nice. He did recommend a new door opener but I did not get a quote for that yet. He did say that he could not replace the cable.

Denny Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Ward, service tech was excellent (5-star).

KJ Bolling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My old garage door motor failed two days before I was set to leave on a trip. John and Ethan saved the day replacing it along with adding a new keypad within 24 hours. What a relief! Thanks guys!

Jamie Shaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great and extremely helpful! Very friendly and willing to work with me on my requests.

Bobby Bischoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am 100% satisfied with the work from precision garage door . The work was done on a Sunday morning and James our technician was well qualified and done an excellent job .He explained all of my options and the job was done within one hour. Thank you.

Lauren Robb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get a same-day appointment and James was wonderful! He was prompt, knowledgeable, and was able to fix the issue our garage doors were having.

Melanie Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service!! Quick installation and reasonable options for all budgets. James was very nice and helpful. Explained everything and helped me download app to easy setup. Thank you

Travis Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Can't say enough good things about the service and installation process. Our technician, James was great. He explained the process from start to finish. Showed us 3 options to choose from for our needs. Was very respectful and knowledgeable. He did a great job on the repairs and installation. We couldn't be more satisfied with the job.

Jo Gifford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the inital call to the service tech... this team was top notch! Our technician, Paul, was courteous - he called to introduce himself and also let us know when he was on the way - he was thorough with his initial assessment and even gave us options on how to approach the fix before performing the work. No hesitation in calling Precision out again or referring to neighbors. Thanks everybody!

Melissa Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can’t say enough about how amazing this company and Paul is! This was the second time I have used them (not for the same issue) and I can promise I will always use them in the future. They stay in contact with you to let you know when they will arrive, they will let you know exactly what to expect, and you will never have any surprise or unexpected charges. Paul is amazing and I have been fortunate to have him do both of my repairs. I trust his recommendations and he’s extremely knowledgeable. They are very focused on customer service and you will see why they are the best and have such a high rating when you use them. Go with them when you need garage repair - trust me, you will love them! Don’t search other companies - just call them! You won’t regret it!

Daniel Castillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First, I was very pleased that same-day service was available. James was very congenial and professional. He was thorough and explained the available service options succinctly. Work was completed within an hour. I don't mind paying for quality service, and in this case, the experience was of decent value for the cost. Thanks again, James!

Tony Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent Dustin Doyle to our house to give a quote on a new garage door. Dustin, was on time he was very nice, polite and very knowledgeable on the doors. He explained the install step by step. Dustin, was so friendly and a pleasure to work with. Precision, you have a fine young man Dustin working for your company!