I chose Precision Garage Door of Waco initially, due to their quick response when I was searching for a repair service. Additionally, the search was done on a Sunday, which surprised me the request was answered. The timeliness of the technician was spot-on, and the install was done the same day (on Sunday), with no additional service charges. The technician was thorough in removing the old opener and very precise in the installation of the new opener. Available options were provided, based on my requests and the work was completed with my satisfaction. The opener was a high-end opener, working off of Wi-Fi, which posed a challenge in making the initial connection. I expressed my concern, to the owner, regarding the technical support, which was unavailable on Sunday, and the owner was understanding of my expressed concern. The technician worked on the app connection, which was able to be resolved by a firmware update and reinstallation of the app. This "trouble shooting" diagnosis took an extra 30 to 40 minutes, but the end result was a fully functional garage door opener, with all the bells and whistles requested. I am pleased with the finished product and the opener itself. I would recommend Precision Garage Door of Waco and will continue to have them service my door.

- Robert "Chet" Roby

We greatly appreciate hearing of your satisfaction with our company and the services provided. We also appreciate your understanding about getting the job done right and your patience with the amount of time that this can sometimes take. We are pleased that you are able to enjoy all the amenities of your new garage door opener and we thank you for your 5 Star review. Your business and recommendation of Precision Garage Door of Waco are both greatly appreciated.

This was an absolutely professional experience from first contact to completion. James Ward explained everything clearly, completed the job efficiently, and explained everything thoroughly.

- Jean Smith

Jean, we are pleased to hear that the service you received was appreciated and are thankful for such a complimentary review. It is important to us that our customers are well informed regarding the services they receive and we are glad to know that James was able to provide you with a professional and positive experience. Thank you for trusting Precision Garage Door of Waco!

The tech was very professional. I had a service done to my garage door. He checked the whole system and tightened up some loose hardware. If I ever need anything to do with my garage door I will definitely call this company.

- Percy Pace

Thank you for your business and taking the time to leave such a positive review. To hear that our customers will choose us again in the future is a valued compliment that we greatly appreciate receiving!

Overall servicewas great!! Paul was very knowledgeable about the repairs my garage door needs. Thank you!

- Linda Rossi

Linda, your positive review and 5 Stars are very appreciated. We thank you for allowing us the opportunity to provide service for your garage door needs.

Excellent timely professional service. Literally one day and everything is fixed and working perfectly. Thank you so much!

- Teresa Walding

Teresa, thank you for leaving 5 Stars! Your positive feedback and your business are greatly appreciated.

Wonderful service. Ashley was a great technician, keeping me informed and updated on his arrival time, procedures, and suggested repairs and costs. I was thoroughly impressed! Thank you!

- Janice Wilson

Janice, we appreciate you sharing your positive experience with us and thank you for trusting Precision Garage Door of Waco!

James quickly replaced my safety sensors and made a few minor adjustments and repairs to my springs and door. James was very pleasant and would recommend him to anyone.

- David Euler

David, we are pleased to hear that James was able to take care of your garage door needs efficiently. Thank you for your feedback and we value your recommendation of Precision Garage Door of Waco very much.

James, my technician was great. Solved the issues with my garage door and it works better than before.

- Phil Salari

Phil, we are thankful to hear that you were pleased with the service received from our technician James. Thank you for choosing Precision Garage Door of Waco and for leaving a 5 Star review!

My technician, James, was very professional and explained everything that needed to be done and fixed an issue the previous person had done wrong and installed the new unit in a short period of time. Overall a great experience with this company.

- Jesse Younkin

Jesse, we are pleased to hear that James was able to take care of your garage door needs so efficiently for you. We greatly appreciate your positive feedback and 5 Star review.

James is very knowledgeable and professional. He showed great patience in explaining everything to me. He went above and beyond in helping me to set my keypad up.

- Sherri Shed

Sherri, we are extremely pleased to hear that James was able to help you with all of your garage door needs. Your feedback and your business are greatly appreciated!

Paul was outstanding. He was polite and courteous. He took time to explain what he was doing. He was able to fix one of my problems. The second problem he was able to fix because the mother board of the opener would not communicate to the key pads. Thanks Paul and Precision.

- Levi Williams

It is always our pleasure to serve our customers and we appreciate hearing that Paul was able to correct the issues you were having with your garage door. Thank you for trusting Precision Garage Door of Waco and for taking the time to leave your positive review!

Pecision did more than meet my expectations. James Ward did the repair on my garage door. James was excellent. He is friendly, professional, and has a great sense of humor. He did a thorough inspection of all the parts and the door. He explained in detail what had to be done to get the door to open quietly and smoothly. If I could give him 10 stars I would. I am a happy customer and would recommend Precision to anyone who needs garage door service. I can't thank James enough for making me a happy camper. Thank you James and Precision.

- Richard Triplett

We greatly appreciate hearing that you received excellent service from James and that our service exceeded your expectations! This is a wonderful compliment and we truly value your kind review. Thank you for taking the time to recognize James and Precision Garage Door of Waco.

James is an awesome technician. He did an exceptional job along with providing excellent customer service!

- Phil Franklin

Phil, thank you for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with our technician James. We strive to provide the best customer service to our customers and we are so pleased to hear that we succeeded!

Our house is in Harker Heights... with the garage door backup battery not working, I called and an appointment was scheduled for the next day at a time convenient to me. James came a little early to look at it and determined that it was the backup battery... but a new opener was only a little more than replacing the battery. So I went with that option since the old one was nearly ten years old. This all took less than two hours... This was a great solution! James was awesome too!!

- Jeff Keiser

Jeff, we value your feedback and thank you for taking the time to leave a 5 Star review. Your business is very appreciated.

Considering a rollup v panel door, and after e-shopping around a bit, talking with others garage door "experts". Precision Garage Door of Waco were by FAR the most helpful answering questions. The difference between the others and Precision was KINDNESS! Regardless of purchase or not, while in shopping and information gathering phase, Every Time, it was Precision Door actually helping us! The others were bad mouthing eachother, and Precision was just Warm and Welcoming EVERY TIME! That was the biggest reason I chose Precision Garage Door of Waco! They were also the least expensive and easiest to work with! Just BONUSES to me, KINDNESS was the deal maker! Thanks Y'all, Warmest Regards and God Bless, Joel n Karen Leaver. Gatesville, Tx.

- Joel Leaver

We appreciate you taking the time to leave such a wonderful review for us. We are pleased to hear of both your experience and that you received the type of service that our valued customers are very deserving of. Thank you for your kind comments and for choosing Precision Garage Door of Waco for your garage door needs!

I was so impressed that John came from Waco area during rush hour & was able to repair the broken cable hardware in the initial visit. We have specific recommendations for a future fix when needed.

- Martha Diamond

Thank you for choosing Precision Garage Door of Waco and taking the time to recognize John with a 5 Star review! We are so glad to have been able to provide service for your garage door needs.

Picked it up in an area search. The tech was very professional, and would recommend your service to others.

- Peggy Cheney

Peggy, thank you for your feedback and recommendation. We appreciate your business and thank you for choosing Precision Garage Door of Waco.

James Ward was the technician, and he was precise in his explanation. He was extremely polite and professional. I hope every technician is as professional as James Ward. He's a fine example to represent your brand. Thank you, Precision, for your repair and service. PS The service you provided was springs, rollers, bracket, bearings and adjustments.

- Terry Caston

Terry, thank you for sharing your positive feedback and kind comments regarding our technician James and the service he provided. We appreciate you taking the time to recognize James and we are glad to hear that he was able to take care of your garage door issues efficiently.

Dustin did a great job installing our garage door opener. Very courteous and professional.

- Ted Satcher

Ted, we are so pleased that you were happy with Dustin's service. Thank you for leaving a 5 Star review!

The technician Paul Lightell was awesome. Very professional courteous and knowledgeable. I would highly recommend him and your company.

- Wendell Porter

Thank you for sharing your feedback regarding the service received from our technician Paul. We enjoy hearing from our customers and appreciate you leaving a 5 Star review and recommendation. Thank you for allowing us the opportunity to provide service for your garage door needs.

My opener broke (motor broke a sproket off), I chatted with Precision Door and they sent out a technicianwirthin 1 1/2 hours. Mr Paul Lightell called me and gave me his ETA and i told him the problem. He gave me 3 actions he could do to fix the problem, all very resonably priced. He said it would take about 2 hours to replace the motor, rail, all the sensors and add another spring. Paul was done before the 2 hours and it was amazing all he did. Thanks Precision Door I will definately recommend you to anyone that needs a garage door fixed.

- Jeffery Hampton

Thank you for your feedback regarding the service received from our technician Paul. Your time is valuable to us and we appreciate hearing of your positive experience. Thank you for leaving a 5 Star review and for your recommendation of Precision Garage Door of Waco, both are greatly appreciated.

Great service, financial options, very professional, and mainly, on time!

- Guillermo Parris

We value your feedback and 5 Star review! Thank you for allowing us the opportunity to serve you.

We were exceptionally happy with your service. From your receptionist to your tech, everyone was was very professional and knowledgeable. Your receptionist was respectful and helped when I was panicking and your tech explained everything that happened. He showed us the broken spring, what we can do and gave us choices to repair the springs. He also explained what can be done to keep our doors working better. We will be discussing these fixes in the future but today we were a little rushed. We were very happy.

- Donna Vestal

Thank you for leaving a 5 Star review. We appreciate hearing that you were happy with the service you received from our Precision team and thank you for choosing Precision Garage Door of Waco for your garage door needs.

Precision Garage Door of Waco surpassed my expectations when I called Friday and asked for assistance with a broken spring. Is Labor Day weekend and I was informed a Technician can come to my house tomorrow Saturday between 8 and 10 am. James Ward the Technician from Precision Garage called me to let me know he was on his way to my house that he expected to be at 8:00am. He was courteous and professional he gave me his Business card and he entered the garage and saw the broken spring. James explained to me that he was going to do an inspection and give me a quote for the work. James gave me the quote with different prices depending on what I wanted to do and his recommendation. After we agreed on the work I selected he started working immediately. While James was working with the Garage I got a call from another company that I called and left a message and I told them never mind I already have someone working on it. James answered all my questions and concerns. When James finished verifying, tightening, adjusting and lubricating everything he made sure that the Garage Door was working perfectly before he left. He showed me the invoice and I paid him. I definitely recommend Precision Garage Door of Waco for any one with garage door problems.

- Jose Sepulveda

Had great experience with Precision Mr James Ward did a great job on repairing our garage door he was very professional and knowledgeable at his job looking forward with working with him and Precious garage door of Waco in the future I recommend Precious garage door for your garage door needs.

- Ralph Smith

We are very pleased that you chose Precision Garage Door of Waco for your garage door needs. Your positive feedback and recommendation are both very appreciated. Thank you for being our valued customer.

Paul was very professional and explained what was needed to correct the multiple problems we had with the roll up on the attached garage. While he was here we also had him go through the rollup on the detached shop, this also needed some work, but not near as much as the main roll up. After the walk through he worked up 3 different levels of repair and maintenance plans. Once we determined our level of repairs he went about his business. We picked Precision because of reviews online and the fact that we could schedule work on short notice. We are very happy with the service and would recommend them.

- Randy Doll

Randy, we enjoy receiving feedback like yours regarding the service you received and sincerely appreciate you leaving your review and recommendation for us.

The worker arrived and fix the springs that kept my garage door from opening. I will call your business again.

- Hal Williams

Thank you, Hal for trusting Precision Garage Door of Waco to provide service for your garage door needs. Your business is very appreciated.

I was desperate, my garage door was out of control and Precision was the only company that took my call on a Sunday and scheduled a appointment for Monday morning. The technician that was sent was prompt and very knowledgeable about his products. John took care of my garage door opener and now I can leave my house knowing that the door is secure ????. Thank you.

- George Buncich