Read what people are saying
about Precision Garage Door in:
Temple Area, TX
Precision Garage Door of Wacohas received 125 reviews, averaging 4.91 Stars:
Temple, TX
Thank you for your feedback regarding your experience with our company and technician James. Sharing valuable information to assist our customers with the care and maintenance of their garage door is very important to us. We are pleased to hear that you are happy with the service you received and appreciate your well wishes and recommendation.
Product:
Temple, TX
Thank you James! James was very friendly, it was so hot in the garage, idk how he made it thru but he did with a smile!
- Jill Williams
Thank you for your kind words about our technician James. We are so pleased to hear that he was able to provide service with a smile and we appreciate your business!
Product:
Temple, TX
My garage door slammed down when I shut it and the cables on each side had a lot of slack in them. I called Precision Garage Doors of Waco and scheduled a service call for August 1, 2023. James came out and said I had a Wayne Dalton system that NO ONE in the area worked on. I could order the part needed from California, for around $500.00, and try to find someone to install it. He said he could overhaul it for around $1,200.00. Feeling like this was my ONLY option, I said go ahead and overhaul it. That turned out to be $1,275.04. While I was waiting for him to return to fix the door again, so it would go down and stay down, I googled Wayne Dalton doors. Imagine my surprise to find out Palousek Overhead Doors, right here in Temple, services these doors. I called and the nice lady told me they could have repaired my door for around $350.00, which included parts and labor. I could have saved around $900.00. So, James I hope you sleep well at night knowing you took advantage of an elderly woman on a fixed income.
- Myra Wiese
Thank you for your review and for taking the time to speak with us regarding your experience. We value feedback from our customers to help us improve our business and achieve our goal of 100% Customer Satisfaction. We care about our customers and the experience they have with Precision. Your satisfaction is of highest importance to us and we appreciate your willingness to work with us toward a resolution.
Belton, TX
I feel a bit bamboozled being quoted for $80-180 (ish) for parts and labor, asked “for parts and labor?”, and was told yes. Then I was then charged almost $400. That’s not cool. This is for a residential broken spring repair.
- Lawrence Hartzell
Thank you for taking the time to speak with me regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly.
Product:
Temple, TX
The technician was courteous and helpful, he explained the problem with the door and gave me some options to fix it. He was very good and finished the job within the time period he had given me. Very professional and knowledgeable.
- Richard Pacheco
Thank you for taking the time to leave a review. Please feel free to contact us at any time.
Product:
My wife gave me the information that James had given her about the repair and maintenance of the Overhead Garage Door and its mechanisms. James, also, explained in detail the preventive maintenance of the fixed garage door and further life of it for the future. From the looks of it and the operations of the door, in my opinion, it was done professionally and it sounds great like an well-oiled mechanism. Thank you so much for James' work and quality. God Bless you all in your business. I will tell friends and neighbors of the great work done here by you people. Items purchased were springs, rollers, and items associated with them.
- Benjamin Jomok