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Read what people are saying
about Precision Garage Door in:

Temple Area, TX

Precision Garage Door of Waco
has received 95 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is friendly and willing to explain what needs to be completed in his work. He is a good face to the customer for Precision.

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A Response from: Patrick Behrens

James, we appreciate you taking the time to recognize our technician James for both his service and his representation of our company! Your review is so valued by all of us and we thank you for your kind comments and 5 Stars!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I actually thought we had used Precision in the past but we had not. John is amazing person who knows his garage doors! He stated the facts about our problem, offered options and was never pushy in any way. Precision Door of Central Tx is the company to call when you have garage door problems!

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A Response from: Patrick Behrens

Linda, we love our customers and are so thankful to hear that you chose Precision Garage Door of Waco for your garage door needs and were happy with the service that John provided. We appreciate the 5 Star review and recommendation of our company very much! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experiance with Precision was top-notch from my first phone call to the final hand shake with Paul, our installer, all in which took place in a single afternoon. The unit I bought was miles ahead of my old one. It had features that really impressed me, particularly the noise reduction and extra safety features I certainly give my stamp of approval to the team for their product AND customer service. Many thanks, Charles

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A Response from: Patrick Behrens

Charles, we very much appreciate hearing of your experience and thank you for taking the time to leave such kind comments with your review. It is our goal to provide prompt and professional service and we thank you for your recognition of this. We are also so pleased to receive your stamp of approval, which is a great compliment for us on both our product and service. Thank you and it has been our absolute pleasure to assist with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Commercials actually led us to you. So far we are only in the beginning stage of service meaning we called, you returned call, serviceman James Ward stayed in contact until his arrival which was quick. He evaluated our needs, gave us a quote and upon our approval he ordered the parts, took our deposit and assured us the work will be done when the parts arrive which should be within 3 weeks. With all that said the commercials are spot on to this point. I feel confident the final product will also score high on the review.

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A Response from: Patrick Behrens

Vincent, we are extremely pleased to receive your feedback and to hear of your experience with our company. We appreciate you having placed your trust in Precision Garage Door of Waco. Our goal is for you to receive the best product and best service that we can possibly provide. We are always available to provide support to our customers and look forward to working with you during this process and throughout our continued relationship.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was friendly, courteous, and professional. Outstanding experience!

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A Response from: Patrick Behrens

We appreciate you sharing your experience with us and thank you for recognizing our technician, Dustin. Thank you for your business and leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was absolutely excellent! Our serviceman came out immediately after we called. Our garage door spring was broken. We now feel we have found someone we can trust for our garage door needs in the future.

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A Response from: Patrick Behrens

We are pleased that you chose Precision Garage Door of Waco and value your positive feedback. Your business is appreciated and we thank you for allowing us the opportunity to earn your trust!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were able to come on a Sunday.

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A Response from: Patrick Behrens

We appreciate you leaving 5 Stars for us! Thank you for choosing Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time....Excellent communications skills...Very pleasent to work with....Very knowledgeable on garage door systems....Spotted the problem and fixed it immediately....I would reccomend to all my friends....Thanks for a pleasent experience.

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A Response from: Patrick Behrens

John, we appreciate your feedback and recommendation of Precision Garage Door of Waco to others very much. We value our customers opinions and are pleased to hear of your positive experience!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Ward, was very professional, knowledgeable and courteous. I would definitely recommend this company and this technician too anyone.

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A Response from: Patrick Behrens

Claudetta, thank you for taking the time to share your kind comments with us regarding our technician James. We appreciate your 5 Star review and recommendation of Precision Garage Door of Waco.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Wood was great! will be using them again

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A Response from: Patrick Behrens

Tara, we are glad to hear of your great experience with our technician James. Your feedback is greatly appreciated and we thank you for being our valued customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service with James! Definitely recommend them!

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A Response from: Patrick Behrens

We are pleased to hear that you had a great experience with the service provided by our technician James. Thank you for trusting Precision Garage Door of Waco and for the recommendation of our company to others. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Garage Door at 10:53am, they had a technician at my home in Belton by 12:30pm. They had my broken spring repaired in less than two hours. The technician, James Ward, was professional, courteous, and extremely helpful. I cannot thank you all enough for the prompt, quality service. James is really the best!

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A Response from: Patrick Behrens

Tim, we appreciate hearing that James was able to deliver quality service and that your garage door needs were handled efficiently. Thank you for trusting Precision Garage Door of Waco and for leaving a 5 Star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James came out and was professional and knowledgeable. Thank you

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A Response from: Patrick Behrens

Carlos, thank you for leaving a 5 Star review! We appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service tech James was friendly and know what he was doing. Servce was fast and done well. He even took the time to show me how to do a few simple maintenance things myself.

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A Response from: Patrick Behrens

Joe, we appreciate hearing of your experience and that James was able to share some important maintenance procedures with you that will help support your garage door. We value your feedback and appreciate your 5 Star review!!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision after my garage door spring broke on December 23rd. I was given an appointment within 4 hours of my call. Paul the technician arrived did a full inspection of door and gave very fair estimate. He had all of the required parts and tools to complete the repairs. It was all completed with a tuneup of door in 90 minutes. I would recommend them to anyone wanting fast an high quality work done.

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A Response from: Patrick Behrens

Dan, we are pleased to hear that you received fast and efficient service from our technician Paul. We are so glad to have you as our valued customer and appreciate your recommendation of Precision Garage Door of Waco to anyone in need of garage door services!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a very good job repairing my garage door and he was friendly and professional I would suggest that you keep him around!!!!

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A Response from: Patrick Behrens

Tom, thank you for the positive feedback and friendly advice. We appreciate hearing that James was able to take care of your garage door repairs and provide a positive experience for you as well. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My husband's car was stolen from our driveway, and his garage remote was inside the car. The thieves used the remote to get into our garage but luckily didn't mess with my car. I called Precision in need of someone to reprogram our garage door so the thieves couldn't come back for my car too. James Ward came out less than an hour after my call, and was extremely courteous as well as professional. He reprogrammed the garage door, gave us a new remote, helped me program the key pad (which since moving in I had never been able to use), and he made an adjustment on the garage door. He was very kind, thorough, and did an amazing job. His services were well worth the money. I'm so thankful he was able to come out that day. He gave me piece of mind that we would be safe.

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A Response from: Patrick Behrens

Thank you for taking the time to leave your review for us. We appreciate hearing that this unfortunate event has turned into a positive experience. It is very important to us that our customers are happy with the service they receive and we are so grateful to hear that you are able to feel safe in your home.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is very professional and is very knowledgeable!! We were definitely impressed with his prompted service!! Our door actually opens with out any problems!! We are super excited to be able to put our car in the garage again!! Thank you James!!

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A Response from: Patrick Behrens

Rebecca, thank you for recognizing James and his service with your kind review. We are glad to hear that you are now able to use your garage door again and appreciate you trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door of Waco did a very good job of replacing my broken garage door. The two workers were courteous, professional and efficient. They finished the job in less than two and one half hours. When finished they explained the function of the door fully. This door is functioning perfectly.

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A Response from: Patrick Behrens

Thomas, thank you for your review and update on your satisfaction with our Installation Team and the work they performed. We are so glad to have been able to assist with your garage door needs and your business is very appreciated!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr Gallerano, John was very professional and answered all questions my wife and I had. We are very satisfied with his job and will be recommending him with any and all of our neighbors and familly. Job well done From a Retired US Army Veteran

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A Response from: Patrick Behrens

Thank you, Mr. Casillas for your dedication and service to our country. We are grateful to have had the opportunity to provide service to you and your wife and appreciate your recommendation of our technician and company to others. Thank you for the 5 Star review and for being our valued customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job. The tech was very friendly and knowledgeable. He explained everything.

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A Response from: Patrick Behrens

Eddy, thank you for the 5 Star Rating and for trusting Precision Garage Door of Waco!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Spring Broken

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A Response from: Patrick Behrens

Thank you for providing 5 Stars for us! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From my first phone call to the time the technician James left my home, I received nothing but top notch service!

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A Response from: Patrick Behrens

Angela, your review means so much to us. Thank you for trusting Precision Garage Door of Waco!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called a few places trying to get someone out same day and was so happy when James Ward showed up! I received a short bio & phone call prior to his arrival, which was so nice. He was super friendly & knowledgable & although we had to replace the opener, the new one has all the latest perks & technology & is super quiet!! James worked quickly and did a great job installing the new opener. After, he made sure we knew how it worked & showed us all the new features, including setting up our new camera & keypad. He even sat in our cars with us to reprogram our car opener buttons! He went above and beyond what was expected & we really appreciated that! If I need any further garage repair or service, Precision is definitely who I’ll call & I’ll be asking for James!

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A Response from: Patrick Behrens

April, it absolutely makes our day to hear that James was able to provide you with exceptional service! We appreciate you taking the time to leave such positive feedback and we are thankful to have you as our valued customer!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was on time and ready to go to work!! He quickly assessed the job and had real time solutions and product in hand!! There were no trips to Lowes to get what he needed!!!! We now have a new updated system and I made a new friend!!

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A Response from: Patrick Behrens

Toby, we are so glad to hear that James was able to provide seamless service in an efficient way. James enjoys what he does and having made a new friend in the process is such a great compliment. Thank you for your business and for taking the time to leave a 5 Star review.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

PAUL, DID A COMPLETE REBUILD OF MY GARAGE DOOR OPENER. I AM VERY IMPRESSED WITH PAUL AND PRECISION. VERY PROMPT SERVICE, YOU GET MY HIGHEST RECOMMENDATION. JAMES ENYEART

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A Response from: Patrick Behrens

James, we greatly value hearing that you are impressed with our service and thank you for trusting Precision Garage Door of Waco. Your business and recommendation are both very much appreciated!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saturday morning our garage door started rumbling and would stop not even half way down. I booked online thinking I’d hear from them Monday but so happy John could come that same day. He wasn’t able to do the work then but scheduled for Monday. They showed up in time frame that stated & within 1.5 hour had installed a new opener and more sturdy parts for the double door. It runs so smooth and it has all the latest bells/whistles—my daughter already programmed her iPhone to control. I wasn’t planning on spending but this is an investment in the confidence I have now. Thank you Precision!

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A Response from: Patrick Behrens

Jane, thank you for taking the time to provide a review regarding your experience with us. We appreciate your feedback and are very happy to hear that you are enjoying your new garage door opener. Thank you for choosing Precision Garage Door of Waco and for being our valued customer.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I don’t typically write reviews but I was blow away by the service I got from Precision. To start, John contacted me ahead of time to let me know exactly when he would be arriving, and even asked if there were any snacks and drinks that he could bring me from the connivence store. Never have I ever encountered a service technician offer to bring me something. I also received a text message with a small profile of John, how long he had been with the company, things like that which helped me know a little bit more about the person who was going to be assisting me with my issue. When John arrived he was very friendly, offered several options, talked me thought everything he could do, and was just so friendly. After deciding on what needed to be done he completed the job quickly, helped walk me thought what he did, and even provided me his number to call if I had questions or needed additional work. He even left me with a can of lubricant so I could occasionally spray down the rails and henges to make sure everything continued working. Overall I am very impressed with my experience with Precision and specifically John. If I ever have another issue with my garage door or need to upgrade I will definitely be calling Precision and specifically asking for John.

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A Response from: Patrick Behrens

Thank you for taking the time to recognize John and the service he provided. Your feedback is valuable to us and your recommendation is very appreciated. We are so happy to hear of your experience and we thank you for leaving such a wonderful review.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service technician John was very nice and courteous. John was very informative and knowledgeable. Thanks John you made my day.

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A Response from: Patrick Behrens

Thank you for your feedback regarding the service you received from our technician John. We are happy to hear about your experience and to receive your 5 Star review!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just had my Garage Door serviced by Mr. James and I am ABSOLUTELY 100% satisfied with all aspects of this project. I scheduled last night about 2330hrs right online. Appointment was for 10-12 the very next morning. Get this James contacted me at 0900 asking if he could come earlier! That never happens nowadays. So automatic +1. Then I get a text message from the Company telling me the James is on his way and they provide a quick summary of who James is. Where he’s from, how long he has be working there and his favorite football team. Immediately made me feel like I knew James before he came to the door. James came in, I took him to the Garage. He states “ please give me 15mins to do a quick safety inspection and I will provide you with 3ea quotes. Right on time 15mins later James asks for us to review what he put together. 3 quotes 1) basic needs to bring my Garage door back to serviceable, 2) basic needs PLUS other items he notices that are safe at this time to operate but recommend replacing 3) Was everything plus upgrades to my current system to make it operate better and smoother. As he explained each quote, he was showing me each item and how it was to operate. I absolutely felt confident in the decision I made after his brief. After the formalities of payment. James was a machine! As he was removing and replacing my Garage Door system , he handled the equipment with care and keep the work area clean at all time. Another +1. Mr. James once completed with the install walked me through how to program and operate the outside keypad, both remotes and also helped me program and set up the wifi connection. You will not find customer service at this level anywhere else I promise you. Im extremely happy with my purchase and that James was my installer. I never thought I would be excited about a new Garage Door system but I am. Upon departing James gave me his card and asked me to please contact anytime should I have an issue. James thank you for your professionalism and hard work today! 6Stars if I could.

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A Response from: Patrick Behrens

Chris, we cannot thank you enough for taking the time to provide this amazing review for our technician James. We enjoy hearing what our customers have to say and value your sincere comments and feedback very much. Thank you for sharing your thoughts with us and we are so happy to hear that James was able to provide great service and create such a positive experience for you. Thank you for trusting Precision Garage Door of Waco and for leaving a record number 6 Stars for James!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Waco Area

254-522-9683

254-522-9683
Temple Area

254-522-9703

254-522-9703
Killeen Area

254-522-9721

254-522-9721
Hillsboro Area

254-522-9740

254-522-9740
Precision Garage Door of Waco
Office: 254-522-9657
1100 Jewell Dr
Waco, TX 76712